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Coloradoan App Complaints & User Negative Comments 2024
Coloradoan app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Coloradoan? Can you share your negative thoughts about coloradoan?
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Coloradoan for Negative User Reviews
✓ Awful, glitchy appI’m so frustrated with this app. I can’t read my local news because it won’t load half the time and the rest of the time the content is weeks old and won’t refresh. I deleted and re-installed the app and now there’s new, fresh issues preventing me from reading the news. Complete garbage..Version: 5.7.4
✓ App not working after installing IOS 14I liked the app when it was working. However, since installing IOS 14 on both my iPhone XS and my iPad Pro, the app crashes five seconds after I open it. I’ve tried uninstalling it and reinstalling it to no avail. I’m unable to use App Support to notify the development team because that function attempts to open the app where I’m supposed to report the issue. I’m now on the paper’s website and am chatting with someone in customer support to let them know of the issue. Their “solution” is to “refresh your tools after few hours and log in again”. I’ll give it a shot later today..Version: 5.25.1
✓ TerribleNo features to manage subscriptions. They take your credit card number and make unauthorized charges..Version: 6.12.5
✓ Sign inI have to sign in everyday I want to read even though I have tried to save sign-in. Pain I usually just by-pass to avoid hassle. Kinda a waste of $ for me..Version: 6.5.9
✓ Worthless App & “Newspaper”Have to agree with recent reviews that rate the app and the newspaper as terrible. Access 3 articles and then have to buy an overpriced subscription, subscriber only articles, all the ads even with a subscription, days and weeks old articles, constant pleas for money for their “under paid” staff, a hard copy subscription for over $50/month??? Not worth it in my opinion. Is there an option for zero stars?.Version: 7.0.3
✓ FreezesAbsolutely useless subscription. Never has any relevant news, just school sports scores. I can’t believe I pay for this..Version: 6.12.5
✓ Coloradoan appOnline print version has been freezing up immediately upon tapping on an article. This has been going on for a couple of weeks at least. Getting ready to just cancel Coloradoan subscription as I do not like the digital version..Version: 5.22.2
✓ Out of date news, untimely and poor coordination with printed paperThe iPad version of this app is useless unless you are interested in "news" that is days, weeks or in some cases months old. Updating does nothing to fix this. While there might be one or two up-to-date articles, it by no means mirrors the local news that appears in the paper copy. Useless! It is impossible to tell which articles are current since they carrry no date. My Sunday paper was delivered very late (didn’t come till after 9:00AM), so I read the online version instead. When I compared what was actually in the local printed paper with what was online I was shocked that all the major stories in the paper were not in this app version. But they had lots of articles from earlier in the week that I had already read. They charge us for the paper no matter whether it gets delivered or not or if we stop delivery because we will be out of town because they say “Just read it online.” This app’s content is a pathetic excuse as a replacement for an actual daily newspaper. A better example of a quality online paper can be found at “Summit Daily News”, especially their “e-edition” that is a duplication of the actual hard-copy paper. It is all the more remarkable because it is a FREE newspaper!.Version: 6.8.1
✓ Not letting me log InIt just continues to reload and have me type in my password. It’s incredibly frustrating because I can’t access my account to change anything or see when I’ll be charged On a renewal..Version: 5.25.1
✓ Missed storiesI don’t like the missed stories that have been added..Version: 6.12.5
✓ Too many ads not enough newsThis app is basically a platform for advertising with an occasional news story thrown in-EVEN FOR SUBSCRIPTIONS! I have paid way too much for mostly junk content. I do NOT recommend this app..Version: 6.4.0
✓ Awful appI pay for a subscription to the Coloradoan and I still have to watch ads and can’t get to the news story very easily without excessive pop ups..Version: 5.21.3
✓ Poorly DesignedWhy is “news” that is a week old on the front page. It’s “olds” not “news”. Tough to navigate and find “favorites “..Version: 5.21.3
✓ Small town publicationFort Collins does not have enough news to merit having a local news source. The daily use to be printed here and has been purchased by a larger company and now provides most of the news from outside the region..Version: 6.10.0
✓ Need customer supportApp was stuck in a loop. Had to call customer support to get that fixed. Then it wouldn’t open subscribed content. Fortunately support was still online and could fix that also. App does not reflect what is in the paper. It’s a very poor substitute for a real newspaper. Now that there is no Saturday paper it shows just how much worse it is..Version: 6.10.0
✓ Ft collins ColoradoanSunday April 4th. Still reporting the same story over and over in the same edition. “Wingless flight”. Three times this morning, Dad Dude, at least twice. It’s like they are desperate for anything to fill space. An officer shooting in Greeley yesterday-not a word. Looks like the last dying breaths of a once important part of Ft Collins. I’m done with it. Sorry.Version: 6.4.0
✓ ComplaintWebsite needs a place where people can notify The Coloradoan that their home delivery of the paper paper didn’t happen..Version: 5.22.2
✓ Won’t stay logged inThis app works okay, except when it drops your subscriber access credentials. Sometimes you can’t log in at all, and sometimes you have to log in because it seems to have forgotten you’re a subscriber. I think this system’s bug is at USA Today, not locally. Not being able to access the news is very annoying from an app that charges me money every month..Version: 6.10.0
✓ Worst subscribe function everLike the title says. I can’t even tell you how many different ways I have tried to subscribe. How many different accounts I have made. How many useless “chat helpers” I have chatted with. This has gone on for 2 years now. I love my local news. Hate my local newspaper digital app. I’ll “You have no more free stories!” “Please subscribe!” 🔫🤯💨.Version: 5.24.3
✓ Horrible Digital Access and Customer ServiceAs a paid subscriber to “full digital access” I can’t find anything. The articles you can get aren’t current, and they select what you see. Sports is spotty, obituaries show 1-2 lines with no pictures or information. The description said I would have the full e-view of the paper, which I don’t get. I’ve contacted the Coloradoan 3 times in a 12 day period with no response other than the automated “we’ve received your request” reply, saying they would follow up in the next business day. Ha! I believe in supporting newspapers, but I’m not going to pay for something I do t get. Digital needs a lot of work..Version: 5.11.0
✓ “Sorry”Constantly getting logged out and account settings do not let you go back to the login page..Version: 6.5.9
✓ Terrible AppWhenever you try to sign in it freezes up 100% of the time. This has gone on several months now. Totally worthless.Version: 6.10.0
✓ Often only old newsOccasionally nothing changes from day to day and I have to look at a Denver news source to get breaking or even current news..Version: 6.8.1
✓ Don’t bother getting thisI’ve had it for 5 years. Used to work fine. Not so much anymore. Articles tagged as “for subscribers” are blocked. Gannet support says they can’t help because I bought it from Apple store. They haven’t responded to multiple requests for help. Since Gannet bought the paper quality of local coverage has gone way down, subscription prices have gone up..Version: 6.10.0
✓ Can I give negative stars?App does not work half of the time. I sign my devices into my account and I keep getting logged out or told I need to log in or purchase a subscription which I already have. There is no readily available phone number to call for assistance with subscriptions. About ready to cancel that subscription if I can’t log in..Version: 6.10.0
✓ Getting worseThis app is getting worse with each version. Now you have to pay to read any story, there are still too many too-large ads, and it’s still full of poorly written left-leaning liberal bias. Sad..Version: 5.4.1
✓ Got tired of irrelevant auto-play videosThe Coloradoan is inexcusably one of the only websites and apps that still auto-plays videos on EVERY page/story. And what’s even more annoying is they are so desperate that the video rarely relates to that specific news item. The last straw before I deleted the app was I accidentally clicked on a news headline that I thought was an article, but was actually a video. It immediately open a full-screen video advertisement that I could not stop or close or back out of without leaving the entire Coloradoan app. I am still a subscriber, in the hopes that one day, the Coloradoan will return to quality journalism..Version: 6.4.0
✓ Amateur App That’s Needs RewrittingThis is a horrible app. At times it requires me to login a second time, after I have already logged in. Very annoying. Other times it tells me I cannot read a “For Subscribers” article even though I have a full subscription to printed and digital materials. Plus, I do not want to receive ANY emails from The Coloradoan but I have not been able to find the option in Settings to turn it off. I have all Notifications turned off but apparently there is another obscure setting that is not so easy to find. As per industry standards for web development, the “emails” Setting should either be part of the Notifications Settings or conspicuously located next to it. And, as is par for the course, the “Unsubscribe” link in the emails does not work. Unbelievable..Version: 6.10.0
✓ What happenedHave lived here for 95% of my life and for some reason the “paper” (print or online) has gone down hill. Should have ALL LOCAL news. Search is ridiculously stupid. Would love to support local, but when Reporter Harold (out of Loveland) has more news for Fort Collins…..that’s really sad..Version: 7.0.3
✓ Money pit holeI keep throwing my money into this pit hole, hoping it gets better, access to the print edition is nearly impossible, they keep raising the rates , another example of the times we live in, I’d give it a 0 rating if I could..Version: 6.8.1
✓ Really awful at keeping me signed inThat's about it. If I am always signed out, there is no point to having the app. I am constantly a single click away from cancelling my subscription..Version: 6.8.1
✓ Long time reader.I have had a subscription for years and have used the app but it won’t keep my info and sign in is always a pain. I accept cookies but I have to keep resetting passwords or signing back in. Terrible.Version: 5.24.3
✓ Faulty app—does not work. There is no support.I placed a subscription on December 29, 2021. The app worked for three months and then stopped working. I contacted the local newspaper, and they told me they could not help me because I had ordered the app through Apple. I contacted the developer twice. They did not respond. I contacted Apple and they suggested various ideas for troubleshooting that I had already tried. They would not issue a prorated refund..Version: 6.10.0
✓ Tired of wasting moneyLove to read the local paper, but they don’t keep article up to date. Went to find info on state lock down for covid-19, nothing not a flipping word. I’ve put up with article being old, but this is ridiculous..Version: 5.24.3
🙂 Coloradoan Positive Reviews
Coloradoan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Coloradoan.
⛔ Coloradoan Problems
