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- 86.5SAFETY SCORE
- 12+CONTENT RATING
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The Repository - Canton, OH App Complaints & User Negative Comments 2024
The Repository - Canton, OH app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Repository - Canton, OH? Can you share your negative thoughts about the repository - canton, oh?
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The Repository - Canton, OH for Negative User Reviews
✓ Never receive all the newsFound many stories on other sites like Facebook that are from the Rep but are not found in their own app. If you’re going digital, do it right..Version: 6.8.1
✓ Not GreatOverall, a fairly clunky app. Why is the obit section such a mess? The individual notices are often doubled, and frequently only go to the halfway point of the alphabet. Why is sports so heavily represented in the opening stories section? Please improve this app for all of us out of town natives who want to keep a finger on the pulse of Stark County. And please make the ad bar smaller and less intrusive..Version: 1.4
✓ Subscription Fee!!??!!Didnt look for any small printed section indicating how many free articles you are able to read, before being forced to see a pop up screen with an annual and/or monthly fee! I am local and unfortunately will be deleting this app because of the subscription fee! Its ashame i did enjoy being up to date in my area with crime and stupidity around me!!.Version: 5.2
✓ Worst customer service ever!!!It’s impossible to reach Customer Service! Phone just rings continuously. Our delivery is pathetic. As of Dec. 26, 2022, we have not received a paper in four days. Gannett Publishing which is out of state apparently doesn’t care about whether their subscribers receive a paper!.Version: 6.12.5
✓ Won’t workIt says it supports family sharing, but it just spins forever when I hit Restore purchases. I’ve resorted to using the website in the browser.Version: 6.5.9
✓ Lousy News Organization With A Matching Lousy AppThe Canton Repository is a lousy news organization with a matching lousy app. We were subscribers to the useless hard copy newspaper for many years and did a smart thing; we canceled that subscription. We then purchased the online subscription through iTunes and that was a mistake. We paid for a year in advance since it was cheaper than monthly but the app won’t let us read articles listed as “for subscribers only” even though we are subscribers. We sent an email to The Repository advising them of the problem as instructed by The Repository and have received no response. We will not be renewing our online subscription when our one year subscription expires in Feb. 2023. Hopefully this will keep others from falling into the same trap as we did..Version: 6.10.0
✓ The Worst!I have a monthly hardcopy subscription I pay for each month but when I’m not at home I can’t get into this app for nothing. I’ve even contacted the person it shared in the link and usually no response, says to contact someone else or get no response. What a joke this app is!!! If I could give no stars I would!!!.Version: 6.5.9
✓ Obnoxious pop-upIt seems you’re forced to turn on alerts, even you don’t want notifications. If you don’t want to accept alerts, you have to close and reopen the app every time you read one story..Version: 6.8.1
✓ Terrible appYou can't enlarge the font size, the control does nothing. Text is too small to easily read even on a 12" screen. Moving jumping animated ads within stories make it tough to read. Many "stories" are blank, with no text at all. Polls don't work in the app. News is updated very slowly, making many stories over a day old before they hit the app. Pictures are generally huge and pixelated, or cropped in weird ways. Columnists pictures are also huge and very closeup, making them appear distorted etc. Scrolling the stories on the left of the screen is hit and miss...you'll be trying to get to other stories and it will refresh, not keeping you on the story you were trying to read. Doesn't anyone who works at the Rep ever use this app? Adding more info...you now get an ad on launch, and after reading 2 or 3 stories, you're told you've reached your limit of free articles. There are now moving ads in the middle of stories, and ads along the left side disguised to look like stories that launch web sites. This app has become useless..Version: 5.1
✓ Never keeps my infoWon’t load and I have to sign in every time. I am a full physical subscriber. But hate this app!!!.Version: 6.5.9
✓ Limited 'free articles'There is a limit to how many articles they 'give' you access to and force a subscription fee if you do not pay. I live locally so I thought it would be a nice way to keep up with the local news. Very unfortunate They chose to charge people for access. Many better news sources in Northeast Ohio than this one. Has a very old-fashioned and conservative approach to all of their new stories..Version: 5.1
✓ Log onEven though we pay for and receive the printed version of the Repository daily, when I log on with my mobile device it still will not let me read articles. The app says I am logged on. I have deleted the app and reloaded it, still doesn't work. This is frustrating. Any suggestions?.Version: 6.4.0
✓ Paying for but can’t loginWorst new app anywhere. Next to impossible to login..Version: 6.3.0
✓ Terrible!I will Never use this app again. I have called for help so many times Ive lost count. I am always told I have to subscribe every time I try to read any article. I can’t read any articles at this time. Not sure what it takes to be able to read the news paper..Version: 6.5.9
✓ Try againLike the last design. Lot easier to navigate through. What happened to the photos section? HOF there instead? Really? HOF info was just fine in the news section. The ads are ridiculous. I’m sure it’s great revenue, but put them in their own section so they don’t interrupt every other crazy thing going on with this “new app”!.Version: 5.0
✓ AwfulContinually insists we SUBSCRIBE and fails to recognize we are paid subscribers! Fails to allow access!! 😕.Version: 6.4.0
✓ TerribleCanton Rep constantly logs me out during use and now, while attempting to reset the online use, I cannot recover the e edition. Not worth the hassle!.Version: 6.10.0
✓ Canton repGood.Version: 6.3.0
🙂 The Repository - Canton, OH Positive Reviews
The Repository - Canton, OH works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Repository - Canton, OH.
⛔ The Repository - Canton, OH Problems
