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Reno Gazette Journal App Complaints & User Negative Comments 2024
Reno Gazette Journal app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using Reno Gazette Journal? Can you share your negative thoughts about reno gazette journal?
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Reno Gazette Journal for Negative User Reviews
✓ Not Really Getting the Paper BEWAREWas unable to leave just zero stars. I thought the $10 subscription would support my local paper and allow me to read the news, but this app does NOT show you all of the RGJ. Barely two new stories appear each day in the “Top Stories” section. If you want to view the $10 as a donation and simply delete the app after downloading it that is one thing, but if you are looking for news in Northern Nevada you will not find it here. Avoid this app! Don’t be tempted by any cheap offers it still isn’t worth it..Version: 6.4.0
✓ Notifications infuriatingThere's nothing wrong with the app, other than its refusal to follow its own notification settings. Important and breaking news means I only want to be notified about important and breaking news. If I want to be interrupted for sports, I will choose notifications for sports. It’s infuriating. But I guess that tells what they think is important news coverage.....Version: 6.1.4
✓ Poorly designedUsed to be the app showed the actual paper on the left side of the screen and when you clicked on the article, it would pop up on the right side of the screen where you could read it. Also, it was very easy to select “Editions” and go back and read previous versions of the newspaper. No more. After an update, it now looks like a Website search result: Pictures, headlines, videos. What is on the front page of the Reno Gazette Journal? I have no idea as the powers-that-be have decided national Top Stories should be listed first (RGJ typically has local stories on the front page but this app now shows national headlines). Further down I did identify some stories that were in the RGJ but these were yesterday’s articles, not today (there were no dates either in the head lines or in the article itself but I read a hard copy the day before so I knew it was old news). Want to call up an article from Friday’s paper? Good luck. With the previous version, you just clicked on Editions and selected the paper you want. Now, there is no option for selecting yesterday’s paper, or the day before, etc. Probably going to cancel RGJ subscription as I don’t want to spend an hour each day sifting through all the stuff they have listed - I just want to read what is in today’s paper but that doesn’t appear to be possible with the “new and improved” app..Version: 5.14.4
✓ App loopingLatest update includes pop up ads that take up the entire screen and don't always scroll away. Had to force close the app. Deleting and replacing with print edition app..Version: 5.0.2
✓ Bug issues and spamThis app used to work but theres a bug and spam issues. I hope it get fixed and i can use it again.Version: 6.5.9
✓ Lacks updatesWay too many outdated articles taking up valuable real estate on the app. Please rotate stories after a week. Some stories have been on there for over a month. Lacks new relevant content..Version: 5.0.2
✓ Garbage News AppPaid subscription gets you constant ads and repeated banners to accept cookies. Canceling now!.Version: 6.12.5
✓ Poor appWanted money right away. Not going to pay just to see how well it works, definitely not sharing my personal info for them to sell to telemarketers. My experience with the paper is they are very slow to get out the news compared to the TV stations. They rely to heavily on content from USA Today and the AP to fill space. I don’t mind paying if the quality is good, unfortunately it’s not. Reno needs more than one daily for some competition. They really quit trying years ago..Version: 6.3.0
✓ Good app, but doesn’t work with iOS 14.The app, separate from the news content, would rate 4 stars. It stopped working with the advent of iOS 14. It starts to open, then crashes. The news content you will have to judge yourself..Version: 5.25.1
✓ Can’t seem to link to subscriber informationAbout once a month the app starts saying I can only read a few more articles despite the fact I have automatic payments to RGJ..Version: 6.10.0
✓ RGJIt was fine when you could just read the highlights of the day....most of the rest is garbage rhetoric....but now you’re forcing us to PAY for the news? Who in the hell is PAYING ME to read it! Ridiculous!.Version: 5.14.4
✓ Too many adsAs a long time subscriber - why are there so many additional ads? And why does the app always boot you out and make you sign in again? This app hasn’t improved in years..Version: 6.8.1
✓ Can you go back to using PNJ?Your version doesn’t cut it, doesn’t load crisp text unless restarted. The Pensacola News Journal seems to have it figured out..Version: 6.2.0
✓ Misleading and missing key informationI have used this app for close to two years to give it a fair chance and it has consistently published news stories with false claims. A quick glance at any other news source demonstrates the quantity of fair-sided information that is left out and this source has continued to publish information that is untrue or one-sided. The information goes as far to continue pushing stories which have been recalled in other sources for errors. I would not recommend for someone interested in a full picture of any story..Version: 6.4.0
✓ Horrible sign in functionalityI’d pay for this app if access was easier..Version: 6.5.9
✓ Can’t find the e-edition on phoneNot happy that Saturday paper went to e edition only!! I followed the tutorial and I see topics but not the ”newspaper” style view. If you start reading sections, it keeps going to prior days news..Version: 6.10.0
✓ Almost never works on my phoneFollow a notification and all I get is week old news. It won’t ever update.Version: 5.25.1
✓ Impossible to cancelThis is a subscription to the Reno journal but it is through iTunes and it is very difficult to manage. Frequently asked questions tells you to change it in your setting the automatic renewal but the option never appears. I hate it!.Version: 5.7.4
✓ RGJ joke newspaperWhat kind of business (especially news paper) cancels my years old subscription (no one could tell me why). Sunday was the last paper I was able to read. The app changed to PNJ on screen which is weird. Every time I try to open the app it gives me the option of which edition I want to read, click any one and get a message that says “Sorry” please go to website or call to rectify problem. I sent 3 emails since Monday with no response. I called and talked to someone in India who said they have no record of my existence! After a 40 min call I asked to start a new subscription. She asked when I would like my subscription to end, with the max at 5yrs, I said yes. Then it occurred to me that is roughly when I changed my old subscription so they automatically cancel subscriptions at 5 yrs. Who does that!! As of today I still cannot access their paper, soon to be canceled:).Version: 6.2.0
✓ Where is today’s paper?This app is limited to past stories that someone thinks are popular. It is not possible to find the front page or any other specific section in the traditional format. Just a feed of hyped stories. Actual Reno news is generally absent. Right now burning man is the overriding anything else..Version: 5.11.0
✓ Would be good if freeMost of the content in this news app requires a subscription. Pretty worthless without that subscription. In a world where most internet news content is free, I can’t understand why RGJ feels the need to charge. Other Reno-based internet news apps are free, and are just as reliable. Go with one of those..Version: 5.22.2
✓ It’s nice to have a local news source but there are limitsThe news is ok. The app is bad. It is confusing to negative. There are sections like a real newspaper (sports, business, etc) but some of the stories are six months old. Please include a date on the story title so I don’t open it thinking it’s news. Or better just show the stories from the day and then allow people to go into the archives and pull up old stories. But don’t have the old stories there just to fill space..Version: 5.24.3
✓ I really like the app, except for....The app works very well, easy to use, pages load quickly. However, the obituary section could use an overhaul. When clicking on someone's name it opened it up and, again, has to click "read more" to read the obituary. Then when you click back to go to all the obituaries it reverts back to the start, not to the list you were scrolling down, so you have to start all over. In addition, I use an iPad and for some reason about 90% of the articles will not open anymore, suddenly. I have to "save" them and then open them in the "saved" section. However, without those two challenges it is a very good app..Version: 5.14.2
✓ App is uselessFreezes every time I log in no matter the browser. I just go on Google to access. Please address the issue..Version: 6.10.0
✓ Does not work with a digital subscriber account.Don’t use the application and go straight to the website with your browser. Junk application..Version: 5.23.1
✓ PAID subscriptionShould not be forced to watch 6 video advertisements when I pay for a subscription.Version: 6.5.8
✓ Icon is for another newspaperIn the latest update, the icon changed to PNJ, which I believe is the Pensacola (Fla.) News Journal, not RGJ. Great quality assurance work, guys. App also frequently crashes after a few pages..Version: 6.1.4
✓ Does not workThe “print” app does not work at all. “No internet connection “ displays when every other app has no trouble connecting to the internet. There’s an icon for help which leads to a “not available” message. No contact information..Version: 5.22.2
✓ Photos don’t loadA lot of blankety blank places on the stories as the photos don’t load (iPad iOS 14.4). But of course they make sure the ads load ok. Same issue on my iPhone. I deleted the app and canceled subscription..Version: 6.3.0
✓ HorribleThis app is hard to navigate and the settings will not let me unsubscribe so I am being charged every month for something I do not want..Version: 5.22.2
🙂 Reno Gazette Journal Positive Reviews
Reno Gazette Journal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Reno Gazette Journal.
⛔ Reno Gazette Journal Problems
