The Desert Sun Negative Reviews

The Desert Sun App Complaints & User Negative Comments 2024

The Desert Sun app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Desert Sun? Can you share your negative thoughts about the desert sun?

The Desert Sun for Negative User Reviews

✓ “updated” app is terribleSince we have to use the app at a minimum on Saturday and on other days when our delivery may not show until 10, please fix this supposed “updated” app. It’s buggy, hard to navigate. Awful!.CeeStorVersion: 7.3.2

✓ Tech ProblemsI get the paper copy of the newspaper and I also primarily read the electronic copy on my iPad. I have been doing this for a number of years. Last week when logging on to the electronic copy I got a warning saying it appeared I did not have a subscription. after trying to get logged on for several minutes I got disgusted and read my paper copy of the newspaper. I then went to my computer and logged onto the website and logged on to the Desert Sun and after that was able to get it on my iPad for several days. Now again todayI logged on and got a message saying I did not have aSubscription. This is very frustrating what’s wrong with your website and what do I have to do to be able to read the electronic copy..LqrwgVersion: 6.12.5

✓ Just OKIt’s like reading the Associated Press ap. What would be ideal, and keep me as a subscriber, is if this Ap had a version that looked just like the printed newspaper. You would just flip the page on the screen to read the next page, just as if you were holding an actual copy of the Desert Sun in your hands. The LA Times has this and its super cool..SpinitVersion: 5.25.1

✓ App is way behindWhy doesn’t someone clean out the old articles in the listings? After 3 days, it’s old, way too old. And the caps and punctuations are terrible. Many of the headlines are poorly written. All it takes is someone to pay attention. Why is App not updated? Turned on at 7:15 AM and still have Sunday’s stories. How much sleep is needed?.Jim10sVersion: 6.8.1

✓ Republican-controlled News OrganizationThe Desert Sun endorsed Greg Wallis over Christy Holstege. Wallis went on to win by 85 votes. Would he have won had the Desert Sun not endorsed him? The Desert Sun is controlled by a national organization that doesn’t care about our community, and are happy to endorse candidates that want to take away our civil liberties. Therefore I’ve cancelled my subscription. I will get my local news from the Palm Springs Post instead..Rabe1102Version: 6.12.5

✓ AdvertisementsThere are too many ads connected to stories. If you accidentally click on an ad it is almost impossible to get out of it..Parker1948Version: 5.16.1

✓ I hate the ads, I’m a subscriber and the online Desert Sun is terrible!If I don’t get the newspaper print version, I don’t read it online because there are too too many ads that aren’t relevant for me..FernzhrtVersion: 6.10.0

✓ Where is the sort by date?I’m not reading a lot of new news it seems to be all the same every day..My gracedVersion: 5.24.3

✓ Hard to get toEvery time I open this app, it tells me that I need to pay for a subscription to the sun. I already do and there’s no place to login. And then when I go to settings to login, I have to click on pictures of motorcycles or cars or bicycles are traffic lights it’s ridiculous..StarlakesummerVersion: 7.0.4

✓ Bring Back e-edition appI read the paper newspaper daily -but delivery has become unreliable. On the days when the paper isn’t delivered, I am forced to read the e-edition. Now, you have taken away the e-edition app and replaced it with this monstrosity. Single tap, double tap, articles don’t resize. Ads float down over articles and then you can’t get back to the article. Additionally, I read the e-edition in landscape mode on an iPad. The new app does not allow the double page spread to fill the screen. It is a tiny representation—almost unreadable— of the double spread centered on the screen. If your readers are opting for the e-edition rather than your other format, wouldn’t you think that they would want to read the paper as a double spread in landscape format? You complain that you are losing readers?! This app makes the paper almost unreadable. I used to look forward to reading the paper with my coffee in the morning….now reading the Desert Sun has turned into a nightmare..CwpsVersion: 7.3.2

✓ Decent app, but journalism needs improvementThe app is intuitive and useful. However, The Desert Sun’s journalist writing style is occasionally grammatically incorrect, and articles that provide updates to oft-covered topics never include a backstory paragraph to help the reader understand context and history. And, the photos and videos placed at the top of each article often have nothing to do with the article’s content; in some cases, it has been seriously misleading and irresponsible. For example, when a restaurant in Palm Springs closed suddenly, the photo was of a completely different restaurant. I have complained to the Desert Sun repeatedly about this and have never received any response..BrennanPardeeVersion: 6.10.0

✓ Problem with format changeThe presentation format has changed so that I can no longer swipe pages side to side and cannot spread the text large enough for me to read with limited vision..Low vision readerVersion: 7.3.2

✓ Lousy news sourceThere is little local news coverage. Instead coverage and notification settings default to USA Today and sports 80% of the time. If you’re hyper focused on high school and professional sports, you’ll be happy with frequent notifications for every little thing. Even if you turn off sports notifications, it’s mostly what you get. And they do not respond to help requests. Waste of a subscription..MuslKinkVersion: 7.1.1

✓ Desert Sun e news formatThe new e news format for the Desert Sun is very disappointing. We use to read it almost like a real news paper. Now, there are just highlights with lots of pictures; sort of like a tabloid. Multiple requests for better options or how to direct me back to the old format (if it exists) resulted in no response. I have now canceled my subscription effective at the end of this month..Branni5Version: 6.12.5

✓ Nearly unusable appI have a very fast internet connection and using an iPhone 13……. This app tries to constantly display nearly full screen ads while scrolling through articles and constantly throws you back to the top of the list. So frustrating to use. Why am I paying for a subscription and not able to reasonably scroll through the content?.DEW—1Version: 7.0.4

✓ Erin Rode on PS Ruth Hardy Park 4th of JulyI am disappointed by the writer Reporting false facts And giving negative comments the stage Saying most people did not like it Few who brought their dogs liked it 150 people attended B most B of them were disappointed None sense It was packed People recite her phrases and false facts to put down Palm Springs As a desert newspaper you should support the City, Safety and a more integrated future Selling fireworks to the public is still legal in the desert Your writer glorifies roudy and irresponsible practices Rosemarie Andrews.HatschimaVersion: 6.5.9

✓ Zoom settingsThe old app was much easier to read the e-newspaper. The zoom settings make it difficult to read one page at a time full sized. Please fix this..John21Version: 7.3.2

✓ WHERE IS THE NEWS FOR TODAY?This app used to be a 5 because it was a very easy to read e edition of the paper. NOW you can’t find the most basic of stories from today’s news. No national stories. No national sports. What happened in college football games yesterday. This is November 24. On the Top Stories page, there’s a MLB score from October 30. Did you change the app and put no one in charge of making sure all the news is there? HELP.Not the newsVersion: 5.21.3

✓ Good basic appIt’s a pretty good app, but annoying that they leave items for weeks at the top of the section as opposed to putting latest news on the top of each section. Makes you feel like nobody has anything new to report..MemeyerVersion: 5.3.1

✓ App doesn’t allow subscriber access to contentI am continually frustrated by being blocked from viewing/reading content - despite being logged onto my account I keep getting pages that say I must be a subscriber to read the rest of the article..767FlyerVersion: 5.16.1

✓ Local RepeatSubscribed to this paper as I live in PS and want to keep up with local news. The app has the same headline for several days - I’ve literally been looking at the same headline for 5 days running!.DS1*Version: 6.5.9

✓ Scroll with finger drag needs workThe app is great with content and good with presentation, however the finger drag to scroll is does not work all the time. I have a 10th gen iPad with magic keyboard that works on every other app but this one. Fix it and the App would be 5 star.Passwood dudeVersion: 7.3.2

The Desert Sun works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Desert Sun.