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Des Moines Register App Complaints & User Negative Comments 2024
Des Moines Register app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Des Moines Register? Can you share your negative thoughts about des moines register?
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Des Moines Register for Negative User Reviews
✓ Horrible! Makes me sign in 3-4 times and change pw constantlyI am ready to cancel my annual subscription as it requires multiple login attempts and resetting of my password just to get to the ONE story I would like to read, and then it has a popup covering the story, asking me to subscribe! I AM subscribed! I AM logged in! This happens daily! Daily! It is NOT worth the time and effort it requires! I will read the WSJ and Times via their apps that actually RECOGNIZE ME AND WORK! This has gone on for months! The app seems to recognize my email and password and FACIAL RECOGNITION, and then blocking POP UP! Horrible app. I pay with a card, not through other apps like Apple. One would think it better, but it wants me to reinstate my purchase with Apple. It needs to work! I let it use facial recognition as I was so disgusted with this occurring multiple times per day. I’ll get a refund. Not worth the time!.Version: 7.0.4
✓ ObnoxiousWhoever controls the notifications needs to understand the difference between “breaking news” and every story they post on social media. As a new resident to Des Moines, I was very excited to see the app had the option to select which notifications you’d like, but they obviously don’t honor your request..Version: 5.9.5
✓ Average at best.Average at best. Weak design and organizationally confused. Almost all photography exactly same size and shape. Looks as if they have forgotten design needs altogether. Must look all over site for anything other than general news and headlines. I feel like they designed one website to fit every single paper in the corporation. Too bad too, quality but ever shrinking staff producing good news product..Version: 5.23.1
✓ SometimesWorks great good reading but I have to sign in two to three times a week reminds me my trial is up I sign in again and goes away says I have full access but continues to count my articles does need work.Version: 5.0.2
✓ I rate this app as zeroI had that E edition large print app and I could read it. It was easy to move around now the new app the print is too small and when you go to enlarge it, it jumps all around. Print is too small very hard to read This app may be good for younger people, but for seniors, it is not user-friendly.Version: 7.5.1
✓ Paid subscription; still get adsApp works fine other than paying for a yearly subscription and still receiving ads and they autoplay. Wow..Version: 6.4.0
✓ Could be so much betterI love having digital access to the local newspaper. I do not love the format of that access. I generally use the ‘Top Stories’ to try to peruse the latest news headlines. The section has grown larger and larger over time, but has not improved or given me more actual news. It must have some sort of random story poster and keeps the same stories up for weeks, NONE OF WHiCH ARE DATED. New stories mix with the old and the only way to know is click into each one and check. This is particularly bothersome with things like COVID statistic updates, which appeared daily for a long time. A story about 500 new cases might appear right alongside a story about 30 new cases and you’d never know if either was current. In addition, the same story will often appear many times in one scrolling, sometimes with a different headline. There seems to sometimes be a loose grouping of similar stories, but that is not consistent. The lead-in text is highly variable in both amount and quality. I would like to see an overhaul where there is a section for today’s news, with some divisions or sections for subject matter. Any stories from other dates than today need that date right there with the headline, and to be somewhere else entirely. Lead-in text should be consistent and concise and let me tell easily whether I want to read the rest of the story within a few words..Version: 6.5.8
✓ AwfulI’ve had a digital subscription to the DMR for at least 12 years. Recently this app repeatedly asks me to sign in to read articles even after I’ve signed in. Today I signed in 4 times in one session and each time it took me back to the sign in page. I have subscriptions to The NY Times and Washington Post, both of which cost much less than the DMR subscription, but I never have any problems with those apps. I’m so frustrated that I’ll probably cancel my DMR subscription..Version: 6.12.5
✓ Want to read comments!The app works ‘just fine’ to read articles. Two things I’m very much NOT in favor of: 1) If you want to read the comments you can’t do that here. Personally, I subscribe specifically because I want to read the comments from other readers. 2) You CAN read the comments using the web. But any time you’re reading an article on the web, and click on any link to return to the main paper, IT OPENS THE APP. If you want to read the article comments, you’ll then need to close the app, navigate back to your web browser, where you can read exactly ONE article, before the app opens again and you get to start the whole process over again. App is great for reading articles and navigating the on-line paper. Garbage if you actually want to read comments. Don’t understand why this is so - other Gannett apps actually DO let you read the comments on their papers. Should be a fairly easy update..Version: 6.12.5
✓ New tactics to get money out of youI hate the new tactic of only letting you read a few paragraphs of story and the demanding $5 a month to read the rest! Oh, you still have to deal with all the ads, but they want your money. It’s amazing other media outlets can provide top stories for free, but the USA Today rag wants more money. About to delete this app!.Version: 5.11.0
✓ AppI am disappointed with the Des Moines Register online newspaper. I haver seen other newspaper online Apps. That offer the paper as it appears in printed copy and it is much more like actually reading the paper. You can still isolate individual stories, photos, cartoons, etc. The paper that I am familiar with is the Salt Lake Tribune. In it, the full paper option costs the reader slightly more than that offered by the Register, but is, in my opinion, much more readable. Don Smith.Version: 5.14.4
✓ Just okaySlow with news alerts Doesn’t honor selections of type of news wanted Lots of ads even as paid subscriber Doesn’t honor subscription and tries to limit articles Not well developed, supported, etc. better luck with other news apps.Version: 5.23.1
✓ Terrible appThis app is awful. It doesn’t work well with a password protection program. When I log on through my password protection program, it takes me to the manage account section. If I click on the register link at the the top of that section, it brings up news from multiple dates and doesn’t even have the date at the top of the story. And sometimes I get to a place where I am asked to log in again. I want to read today’s paper! I want to have one log in place that gives links to today’s paper, archives and search, and subscription management,.Version: 5.5.0
✓ Worst app EverThis updated app is the worst reading app I have ever used. Whenever you tap to enlarge, it defaults to the upper left corner, not the area you are trying to enlarge. In reading view, entire page is not displayed, screen freezes when attempting to return from expanded view to normal view requiring restart. Worst of all is most of the time when you touch the screen anywhere it opens the text reading view which contains ads. They should go back to the previous version and dump this annoying upgrade!.Version: 7.3.2
✓ Des Moines Register’s lousy appYour app won’t let me sign in about 50% of time. The screen won’t enlarge without being blurry half the time. Just a real poor use of time and energy. I plan to drop my subscription. This used to be a quality newspaper, and has just gone downhill over the past few years..Version: 5.18.1
✓ Same NewsI subscribe to the Register for local news and to support local journalism. When I use this app with my subscription, I keep getting the same recycled news, day after day. I have to search to find anything new. I’ve tried the e-edition on this iPad and it’s almost unusable. I’m about to cancel my subscription to the Register..Version: 6.3.0
✓ Slow to loadWhy so slow to load? It seems like a recent update made this app really slow to load after starting up..Version: 5.23.1
✓ Works but repetitiveThe DSM Register app gets me where I want to go but then shows me the same news stories I saw yesterday, interspersed with too many repetitions of the same ad..Version: 6.5.8
✓ Page crashes when video is embedded in articleThe videos are fine when that's all that shows, but when the video is included with other content, the page freezes when the whole article loads and the play icon shows on the video..Version: 5.11.0
✓ Suddenly extremely slow to loadApp has never been anything spectacular, but at least it worked for getting Des Moines Register news coverage. However, around a week ago it started taking a loooong time to load the list of articles every time I open the app. Sometimes it wouldn’t load at all. Something seems to have changed that caused the performance to go from a very vast/instant load to a long delay that often makes the app unusable..Version: 5.24.3
✓ App has been changed and now subscribers get bombarded with pop-ups to subscribe!I am VERY unhappy about how this app has changed! I have been a long-time (over 10 years) subscriber and this app only recently has done this! There is no support available to address this issue either! I am close to removing the app all together!.Version: 7.0.1
✓ Poor AppThis app is clumsy at best and keeps asking for renewal though I have done that— almost every time I log on. So, to read the articles, I have a 5 minute navigation through strange pages. Sometimes I don’t get on at all. I also am now being directed to Gannett since I also have another Gannett digital subscription. I think I get quicker information from Google so likely I’ll quit this subscription..Version: 5.0.2
✓ Read the Print EditionA while back I received an email from the Register that offered a choice of ways to view the newspaper. I selected viewing it as it appears in print. However, I no longer have that email and don’t see another means to view the print style paper..Version: 6.12.5
✓ Des Moines subscriberThis App is the worst newspaper app on my phone! I can’t enter the app even when I put in my email address & password. It says I have an account but it won’t me in unless I use Facebook. Finally I go the App Store daily & can read through the app in the App Store until I hit the limit for the app. Even when I attempt to sign in it won’t allow me full unlimited access despite being a delivery subscriber for a decade! I can read newspapers from around the world that I subscribe to, but not the Des Moines Register!.Version: 5.3.1
✓ I am frustrated with this appI am a 16 year old male and a native Iowan who wants to know some of the big picture of what is happening in the state. As far as I knew this was the most influential newspaper in the area and the most likely to give me some of the information I was looking for in the format I was looking for. The problem is that you have to purchase a subscription to read most of the articles which requires you to be an adult or at least agree you are one. This is a major roadblock in me actually using the app, and I am very frustrated about it as I get a free subscription to the New York Times. As such I can’t give it above the lowest rating because I don’t even get a chance to really read most of the content because I am not allowed to read it..Version: 7.1.2
✓ Des Moines Register e-newspaper appHas this app ever been tested on an I-Pad? It is HORRIBLE!! It does unpredictable things constantly. I can be zooming in on an article to read it and an article on a different page appears. Or, the app might go back to page one of section one. Half the time I spend on the app is wasted..Version: 7.1.2
✓ Never works, too many adsI have a paid subscription. Always times out when I try to log in. Full of ads even if you have a paid subscription. Notifications you ask? Maybe if you want to know score of 1-A pointless middle school sports. I wish there was another option..Version: 6.2.0
🙂 Des Moines Register Positive Reviews
Des Moines Register works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Des Moines Register.
⛔ Des Moines Register Problems
