- 83.2LEGITIMACY SCORE
- 83.7SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
The Providence Journal, R.I. App Complaints & User Negative Comments 2024
The Providence Journal, R.I. app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Providence Journal, R.I.? Can you share your negative thoughts about the providence journal, r.i.?
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The Providence Journal, R.I. for Negative User Reviews
✓ Very disappointingThe content is not as robust as one would expect from a newspaper and the writing is poor. The application also crashes regularly..Version: 5.0
✓ App does not workYour app does not work well. So many time I can’t log in with my google credentials. So much creepy click bait ads on you site. I feel bad it makes the journalist look bad to associated with the trashy ads.Version: 6.2.1
✓ Where’s TODAYS edition !!!!Not all published articles are found on same day Kinda ridiculous.Version: 6.10.0
✓ TerribleI have to keep deleting the app, reinstall, etc. Then it is locked. Wish they would get their technology straight. I am so close to cancelling my subscription to this newspaper..Version: 5.5
✓ This app is terribleAdvertisements make reading content difficult. I get notifications from ProJo. But, when I click on the notification, the http page launches asking me to log in. The app launches too, but it’s not evident. When I switch to the app, the news article I got notified about is not there and there is no search function. So frustrating..Version: 5.5
✓ OK but needs workNot enough local news. Still disappointed that Ed Achorn wasn’t replaced. Did not like the excuse for not replacing him. We need editorials not commentary as a filler!.Version: 6.2.1
✓ Worst ever!We are literally in a health crisis/pandemic and every article related to it is blocked because I’ve read too many free articles for the month. Seriously? How about you let people read news related to the governor’s guidelines for keeping us safe without eliciting a subscription. And don’t bother reaching out to ask them to relax the settings to allow for open information during this time-they don’t fix it-rather say it must be a glitch. Shameful..Version: 5.6
✓ App is a mess.As you scroll down, the same articles come up over and over at seemingly random intervals. Not ever clear what is new and what is old; some of the articles are from yesterday..Version: 6.2.1
✓ Difficulty getting pro jo obituariesI would like to be able to get to obituaries the same way as the readable newspaper.Version: 6.5.9
✓ Doesn’t recognize subscriptionOccasionally the app doesn’t accept my sign in info..Version: 6.5.9
✓ So much missed potential..This app is disappointing. I believe in supporting local journalism, and I think having a clean, functional app is important. I’ve lived in RI my whole life and I’d hate to see the Projo go out of printing. As someone who would pay for a good app, here are some suggestions: 1. The navigation is confusing and the sidebar menu is a little overwhelming. It would be cool to have some sort of quick navigation tools or just an overall more fluid and intuitive interface. 2. Should have a login capability. There aren’t (from what I can find) any options for logging in, linking a subscription, or even any personalization options. 3. Not sure if I’m missing this one too, but I didn’t see any options for paying to turn off ads. I understand this is a hard time so maybe app development isn’t in the budget. But just wanted to give some feedback because I think it could be a great app for all my local news..Version: 5.6
✓ Bugs meThat blue flashing ad at the bottom of the screen is very annoying. I pay for Projo and would prefer to not see the ad. Otherwise it seems fine..Version: 7.0.4
✓ New pro jo appI want to read the paper set up as a paper NOT a busy collage of information and ads! Having no option like other on-line apps do stinks.Version: 6.8.1
✓ Personalized NotificationsPretty good app overall but the notification preferences don’t work. I opted out of sports notifications and yet I still get 2 notifications a day about high school sports (I really don’t care about high school sports)..Version: 7.3.3
✓ App hasn't worked in over a weekI used the app daily for months without too much of an issue. Now it won't scroll at all and I can't select any articles. Hopefully they revamp this app..Version: 5.2
✓ Be aware of the terms of the digital subscriptionKeep in mind that if you have a digital subscription, there are no refunds if you cancel. Make sure to cancel before the monthly bill gets posted. Seems like unfair billing practices but it is apparently written in the fine print..Version: 7.3.3
✓ Latest version of this app is a disasterUnfortunately there is no way to select zero stars. I thought the previous version was a little clunky but useable. This latest version that I was required to download is horrible. Zooming and fit to screen of pages is not friendly and inconsistent. Browsing form page to page sometimes skips pages and makes them unreadable. Like the Sunday comics? Good luck in reading all pages. Maybe some who actually reads a paper should be the one who designs and quality assurance of the app that gets published to the readership. The Providence Journal has destroyed the print version and now they are on their way to wrecking the digital also. Gannet should be ashamed in what they have delivered..Version: 7.6.1
✓ Where’s the journalI wanted the version that replicated the print version. This new update is confusing. I liked seeing the front page news and then selecting the sections. This is a huge disappointment. I may delete it as it is not useful.Version: 5.0
✓ Where’s the NewsI find the app to combine news with unrelated items. I’d like to see news, sports, opinion etc separated..Version: 6.2.1
✓ Terrible changesRecent changes make this app user unfriendly. It was easy to read pages before. Now I have to go to text version or blow up pages using + or - buttons. When finished I went to pages and when clicking on a page nothing happened. You have made navigation very cumbersome. We hate it..Version: 7.3.3
✓ Not that greatIt was a pleasant experience to read the paper,,,no longer is the case.Version: 7.5.1
✓ Ads Ads Ads ..Wasn’t a bad news app. I pay for the iPad app for the daily newspaper and is well worth it. But as I’m told they don’t offer anything like that for the iPhone. Problem: The Ads are do bad that they take over the article. You spend more time trying to get rid of the ads so you can read the article. I’m deleting this app.. Because of this problem this news App is Worthless. DON’T WASTE YOUR TIME.. You should get rid of the company who does you advertising.. that causes this to happen..Version: 5.0
✓ SelfishThis should be free and available to the people during this health crisis. The navigation is bad unless you are looking for ads. Whoever designed this online debacle should be fired. It seemed to have articles for about 2 weeks on the crisis, but now I’ve reached my limit and can’t catch up with the RI news..Version: 5.6
✓ Won’t let me sign in!Been a subscriber since 1977 - I get updates on my phone, but if I click through it says I must sign in. If a subscriber, restore purchase. If I click on that, the screen darkens and the twirly circle twirls…and twirls…and twirls. Nothing. This is useless!.Version: 6.5.9
✓ Update Is TerribleThe newest update has ruined this app. The former version was much more user friendly and had a better look. Very disappointing..Version: 5.0
✓ Not too good.Glitchy. Worked fine, now several screens to go thru. Today paper would not appear. Good app only when it’s working..Version: 7.3.3
✓ Why change?I loved this app before it was “improved”. It was great to be able to read the paper like you were actually paging through the paper version. Why take that option away? I see from other reviews that I’m not the only one..Version: 5.0
✓ Can't Log InThis app has had issues with logging in for quite a while, and the latest update hasn't resolved them. Constantly crashes. When the paper gets taken over by Big Newspaper, you'd think that at least the tech would work. Not so much..Version: 5.5
✓ Poor interfaceI have tried various ProJo apps over the years. All have been poorly made, buggy, and frustrating. The only thing that the current app has done well was to take my money. It is slow, difficult to use on a tablet, and full of pop-up advertisements blocking content. I won’t renew..Version: 7.3.3
✓ New version infinitely more difficult to navigateI needed to delete and re-install the ProJo app on my iPad. Where navigation in the older e-newspaper version with the blue background was seamless—just like turning a page in the print version, this new incarnation makes the reader jump through hoops just to read the darned news. If your intention is to lose subscribers even more quickly, you’re doing a great job..Version: 7.3.3
✓ Crassly focused on advertisers firstDesigned to be always shifting content by rotataing ads, this app makes the articles really difficult to find and read because your place is always changing. ProJo, remember that without readers your ads have no value. Redesign the app so content stays in place. If not, I’ll just stop reading and rely on your competitors..Version: 5.0
🙂 The Providence Journal, R.I. Positive Reviews
The Providence Journal, R.I. works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Providence Journal, R.I..
⛔ The Providence Journal, R.I. Problems
