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- 4+CONTENT RATING
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The Gainesville Sun App Complaints & User Negative Comments 2024
The Gainesville Sun app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Gainesville Sun? Can you share your negative thoughts about the gainesville sun?
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The Gainesville Sun for Negative User Reviews
✓ Glitchy, annoyingThe homepage stops my music playing as if some story on the homepage has autoplay. This continues even after I click play on my music again. More frequently, the page reloads and the screen shifts to a different location. This makes scrolling incredibly annoying since I lose my place on the homepage and have to scroll back up. This happens everytime I use the app. The same thing happens when reading articles which is even more frustration. The app is terrible..Version: 5.7
✓ Font sizes much to smallNo apparent way to adjust fonts..Version: 6.2.0
✓ More contentI have an online subscription, which is convenient and I can read anywhere. However, it is not like having a real subscription. When side by side I look at the print and online editions, I am not getting all the stories. Would like to see a true subscription..Version: 6.2.0
✓ Gainesville SunThis new app is AWFUL, compared to the previous iteration. The old one took me directly to the pages of the Sun, didn’t have all kinds of things around the sides and bottom, taking up space for reading the articles, and, most importantly, didn’t have ADS! It’s so annoying to be in the middle of reading an article, and an ad pops up! I will definitely not be extending my online subscription to the Gainesville Sun past this month. We had already canceled our paper subscription after 33+ years, and unfortunately we will be canceling the online version..Version: 7.5.1
✓ Terrible!!I can’t believe I pay money for this - some pages don’t have any updates for over a week- waste of money!.Version: 6.12.5
✓ When it worksWhen it works, it is great. But I have to tap on it and wait, it closes out, and I tap again. This morning alone I have done this 4 times and it has yet to bring up the site. Very Frustrating!!! And it has yet to work since I wrote this review :/.Version: 1.0
✓ Unbelievably confusing.I don’t think that anything I see or can find looks anything like the newspaper. I have no idea how to find the puzzles so can print them out and some things that look like info are really commercial efforts..Version: 6.12.5
✓ Horrible AppThis App has many problems, especially regarding restoring Apple purchases..Version: 6.5.9
✓ For subscribers only...So this app was good when anyone could read all the articles. Now, they limit the number of articles, so the app is worthless. Of course, on could read the max number of articles, delete the app, re-install it, and repeat....Version: 4.20.140021843
✓ This app is awfulMany problems. I called the Sun to speak with someone to give them feedback and the receptionist told me that she had been instructed by their "tech person" to tell customers to ignore the app and use Safari. So why even offer an app that you recommend customers not use?.Version: 1.0
✓ Today's above the fold 1A story, "not found?"Content is limited. Today's page 1A above the fold story is "not found" using the search feature. So, what was the Sun's biggest story 15 hours ago is not in the list and cannot be found? There is no "local news" category & as already mentioned no obits. No ability to prioritize categories, you can only select/deselect them. I will be sticking with the mobile version & deleting this app..Version: 1.0
✓ Don’t waste your money!What a dope I am. I paid for a 12 month Apple subscription via the App Store. However the G’ville Sun app refuses to recognize the subscription. Both Gatehouse/Gannett (they own the Sun) and the Sun people I contacted were worthless. Through trial and error I learned that if you delete the app and then reload it, it restores your quota of free stories. So every day I delete and download it. Everything was better when the paper was owned by the New York Times.Version: 6.2.0
✓ Terrible and awkward navigationThis is a frustrating toy that impedes finding information in the newspaper..Version: 6.3.0
✓ SubscriberI only use the app when my paper doesn't show up. Which is getting to be once a week lately. The info on the app is mostly the same as what was in the previous days paper..Version: 4.22.310028727
✓ AwfulWhat an awful app. I’m a print and digital subscriber and extremely unhappy with this app. Photos are cropped so people’s heads are cut off. The arrangement of story lines on the left makes it more difficult to navigate to news (some of us don’t want to start with the sports section). Has anyone at the Sun actually used this ?.Version: 5.0
✓ It's NOW OFFICIAL: This app is totally uselessThis app is now officially crap - and the website isn't much better. I had suspected that digital-only subscribers like me (whether app or via web browser) were missing important local stories that appeared in print, but I confirmed that suspicion this week. What an embarrassment to be the only person in your business who hasn't read the big local news which appeared on the front page of the print edition! I understand the paper has changed hands again, but they're still happy to debit my card every month for the subscription fee. I tried the app on my iPhone 5s this morning - and it is permanently frozen. The app is crap and the website lacks very important stories. Time to end my subscription..Version: 1.0
✓ Digital subscriptionMy computer says I have a subscription but your online representative says I do not. He said I must re-subscribe. Now I’m being charged for two subscriptions. I’m very dissatisfied with your service..Version: 6.10.0
✓ Terrible websiteThis Gainesville Sun is the worst news website ever!!.Version: 6.12.5
✓ TerribleTerrible, unusable , no access to suspension for vacation use. No instructions, account sign in directs to subscriptions as if one was not already a subscriber. Worse than useless..Version: 6.5.9
✓ Gainesville Sun AppNice app. has most of the major headlines that the daily paper covers. actually a little slow at posting some stories. also big drawback is no comics.Version: 1.0
✓ Not user friendlyWill not let you search for sections. Just stuck on ‘ For you’. Tried searching for friend in obituary and no obituaries come up no matter what I try..Version: 7.0.4
✓ Accepted discount, charged full petiteI accepted an offer for 99 cents for 3 months, only to be immediately charged the full amount for the first month. Mistakes happen, but not getting a refund feels like bait and switch..Version: 7.0.4
✓ JuvenileThey actually want you to pay for this app to see the liberal crap flap coming from them and their mindless lemming readers.Version: 6.4.0
✓ Used to be greatI used this app regularly for several years suddenly it is crashing and won’t load anymore. Lately the news has been old and not updated. It really does have potential if I could open it and get the front page updated so it’s not always high school sports.Version: 5.8
✓ UnreliableThe app is otherwise fine, but my major gripe is that it completely shuts down if you click out of it for any reason. If you’re reading an article then go to respond to a text, check an email, click a notification, whatever, the app CLOSES and you lose not only the article you were reading but your place in that article. I know that isn’t the way it has to be because no other app on my phone has that issue.Version: 6.8.1
✓ Sorry you're chargingI've subscribed to and read the Gainesville Sun for several years. It was because the circulation department was unable to maintain my payment plan option straight that I ended my daily service. Sorry but you're not worth any subscription fee for reading the Sun on my iPhone..Version: 4.18.170018416
✓ Needs improvement!!!The app freezes up when reading the newspaper all the time and you have to delete and restart constantly..Version: 7.3.3
✓ Not badThis is not the best news app ever, but it's not bad. I actually kind of like the notifications (have them in pretty much every other app), because they're not too frequent and they're my local news, after all..Version: 4.18.170018416
✓ ReviewI want a print version..Version: 6.10.0
✓ Pages not updated and trying to charge for accessThis app has great potential of achieving 5 stars. However it cannot, when 1) the same pages appear day after day and are not updated, especially on weekends; and 2) it attempts to charge readers to access articles, after being at no charge for years. Please allow readers unfettered access and update the news at least daily if not twice a day - and make your policies known to the readership and users. Thank u..Version: 4.20.140021843
✓ More informationI have read the Sun since 1985 Over he last 10 years it has gotten smaller and less informative. Mainly less local news. Much more city news was produced mainly because you had a city beat writer that put out commissions agendas from county to city. A few bits of information have made it through but a vast majority has not. These actions protect the powerful in our are to push the boundaries and beyond. Everyone I speak to are not happy in the direction our area is going. This all starts with the weakening and cutting by the Sun our information guardian of our area More information and local news needs to be added Thank you for your time and consideration. Sincerely Tom Fox.Version: 7.6.1
✓ No review because...Cannot access the app. Followed all the instructions and still cannot access the app. This application is difficult to access and maintain connection. When I was able to speak with someone about the connection, treated has a moron. Eventually, will try again to access the app and maybe write a review that is favorable..Version: 4.22.310028727
✓ It’s a Digital world and this app is cr*pThe only thing worth clicking is “top stories.” Thus, No easy way to track timely daily local news! No easy way to separate state from national news. Click “news” and guess what! No news! Maybe one story a week old and the rest random stories from the last 3-6 months. They must not tag or metadata their stories so the section selections are dated and useless. Embarrassing app for what they charge Andrew for enticing subscribers in a digital world. Do better, Sun! Even my hometown newspaper is better..Version: 6.4.0
✓ What happened?Previous versions of the app were much faster. The current version is slow to load and frequently will freeze or crash on my iPad..Version: 4.21.280024574
✓ Horribly awful!Why would you make people pay to read articles on a free app? You're losing so many customers by charging to read the news. Choose your 5 articles a month wisely because then you're done being able to open them. This app doesn't even deserve one star. TV20 News app is the way to go! Please stop charging people to read on the app and online just because you're hurting to stay in business!.Version: 4.19.300020248
🙂 The Gainesville Sun Positive Reviews
The Gainesville Sun works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Gainesville Sun.
⛔ The Gainesville Sun Problems
