My Pain Diary & Symptom Tracker: Gold ... Negative Reviews

My Pain Diary & Symptom Tracker: Gold Edition App Complaints & User Negative Comments 2024

My Pain Diary & Symptom Tracker: Gold Edition app received 52 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Pain Diary & Symptom Tracker: Gold Edition? Can you share your negative thoughts about my pain diary & symptom tracker: gold edition?

My Pain Diary & Symptom Tracker: Gold Edition for Negative User Reviews

✓ Was greatThis app was great but lacks updated features. I use to really love this app to track my health issues with my doctor but now some of the features like the weather record don’t input the information anymore it use to do it automatically now I have to do it manually and go back and forth between weather apps to get all the info. The weather recording is one of the main reasons I bought this app since I get migraines a lot and wonder if it play a role in my problems..Inky24Version: 1.1.0

✓ Keeps crashingImpossible to use.Nix78Version: 1.1.0

✓ Use to be amazingWas really good But keeps booting and glitches Iv tried support but no response.MeldayVersion: 1.1.0

✓ Don’t waste moneyWith zero updates in six years it’s obviously got issues caused by technology updates. I can log some things but then click on another catagory and the app shuts downs.SkippyGWVersion: 1.1.0

✓ Frustrating toolThis app worked great - once. I was able to customize it and make entries immediately after purchasing. Attempted to add new entries a couple of days later and app would immediately close each time I tried adding data. Uninstalled and reinstalled and problem continued. This could be a great tool but what a waste of $ I feel it is after these odd problems..KTPM73Version: 1.1.0

✓ End time warriorThis app was good but after a couple of weeks it glitched and I wasn’t able to update information. I could not download it either. So I deleted then reinstalled the app and it wiped all of the history. The option to recover it didn’t work. It’s a shame because I was getting used to using it. I’m frustrated that I spent money on it though..Annonymous by choiceVersion: 1.1.0

✓ Can’t customize symptoms, triggers, or remediesFirst app I’ve ever bought, and I immediately regretted it. You can’t customize the things you need to, including symptoms. There is a list of only 37 symptoms to choose from in total. Made my first tracker for a condition and went to put in palpitations as an associated symptom. Not on the list, no way to put in custom symptoms. I have a ton of symptoms, that are not on this (very short and limited) list, that my doctor wants me to track. You would think that the designer, someone who has chronic illness, would know symptoms are specific and very varied illness to illness. You can’t customize triggers either. There is a list of 9 triggers to chose from. There is a list of 10 remedies to choose from. If I were able to input my own symptoms to track, it would have been what I needed. Without the ability to do so, it is useless for a good chunk of my conditions. I have 16 chronic conditions, with a some undiagnosed that I’m looking to track so I can hopefully find answers. A short list of general symptoms to choose from to track is not going to work for me. Very disappointed..RaiinbowEyesVersion: 1.1.0

✓ Each time it is opened it fails and closes.I use the original pain tracker that you made available many years ago. It has been working fine but lately as I have over 12,000 events it seems to be failing sometimes. So I bought this new one, but I find that it is not working as planned. I’d say about three times out of five when I open it and try to enter an event it just closes and no matter what I do it seems to do that. Generally not so happy with this product..Bcy123Version: 1.1.0

✓ Still waitingThis app is exactly what I need to keep track of my issues, but the developer has been unresponsive to my questions as to why it crashes on my iPhone. It works well on my iPad, but seeing as I don’t always have that with me, it’s frustrating to not have this working on my phone. Other than that issue, I’m happy..IanKatVersion: 1.1.0

✓ Used to like it now I don't use itIt's a great app, until you run into problems and email the developers. Over a month later I get a generic email back, not even helping me with my problem. I'm over it. Back to doing a "pain dairy" using the word app instead..Crazy pug mom of twoVersion: 1.1.0

✓ UnsupportedLike I said I let you know how long it shows the medicine I the history, 32min or until you close it properly and it’s lost. Utter rubbish now DONT BUY THIS ITS UNSUPPORTED.BettinaPVersion: 1.1.0

✓ My app keeps crashing crashingEven though I reinstalled it. Presently looking for a new app.Stars55moonVersion: 1.1.0

✓ So much potentialThis app appears to be fantastic, customisable and says you can print reports. Unfortunately, with little updates there are glitches. I lost 3 months worth of metric data and it crashes whenever I try and export a report. I would pay more if these issues were resolved because overall it is the best app I have found but what is the point of data goes missing or it can’t be shared with doctors..Getstuffed22Version: 1.1.0

✓ AcessibilityI have this App on my phone for ease of use during the day. Though I am perhaps lacking in knowledge of it, I was immediately turned off when my iPad version did not have the inputed info. from my phone. Other Apps are integrated when the purchased Apps automatically appear on both devices upon purchasing them. The ability to work on my iPad is easier when at home. I do not have the energy to re-enter everything on a second device. Any ideas on this? I find it difficult to access the whole body image on my phone. Also, I am unable to enter multiple issues without the App going back to what I call neutral, so I feel it takes way too long to enter my symptoms, for they are many. I hope to be a consistent user should these problems be resolved. I will go back to Youtube to better understand the App..Mon's SpanishVersion: 1.1.0

✓ Good for what it is but no supportThe only flaw I see is that if I change my device I can’t seem to find a way to carry my data over or have my data across different devices. Have tried numerous times to contact support to help but no answer as of yet. This is only why I rate it a 2. The rest of the features seem great..Beaniod333Version: 1.1.0

✓ Sad that this is now brokeI’ve loved this app but it’s lost 3 years of data on me and now I can’t show my symptoms and intensity to disability nothing!! I’ve emailed and emailed but that’s futile. I wish someone did a bespoke app that allowed us to customise and actually worked… I’d pay at least 9.99 for one that was customisable, generated reports and recorded everything. Just like this… don’t bother downloading it’s broke and won’t work now without massive updates and correction..FrustratedT2Version: 1.1.0

✓ Won’t fetch weather dataI bought the app under the impression that it would automatically download current weather conditions as I created the journal entries. Disappointingly, that feature doesn’t work on my iPhone or iPad. All settings for this are turned on. I emailed the developer for support twice, with no response. Otherwise it seems like a very thorough and capable app. I only wish it worked as advertised..NoodlehossVersion: 1.1.0

✓ I see potentialI do like this app for recording my illnesses but It kicks me out quite often. I don’t have a good short term memory so remembering to try to log my symptoms later, when the app corporates, usually doesn’t happen. I have tried to contact the creator of this app a few times with no reply. I got this app to simplify my tracking, but it has just complicated it instead..YoDMar11Version: 1.1.0

✓ Disappointed - not detailed enough to gather dataHad downloaded this app this afternoon as I am post-op after a foot/ankle surgery and am still getting painful symptoms that change daily. I downloaded thinking I could record what is happening and where. Unfortunately all I could do it highlight the foot/ankle as a whole which doesn’t give me any date to give back to my surgeon. It basically leaves me recording “my foot is sore” which is the whole reason I bought the app to have more information recorded than that :(.AvargoVersion: 1.1.0

✓ I like the appBut it keeps crashing mid entry. Very annoying..Kudra234567Version: 1.01

✓ Constantly glitching latelyI did love this app. It was easy to use and great for keep track of lots of things however lately all it does is crash. Please sort this out.EmseybooVersion: 1.1.0

✓ CrashesCan’t use it crashes. Can’t believe I spent money on it..KattyTheresaVersion: 1.1.0

✓ Good but room for improvementGreat that some parts are customisable. I have been using it for two months now and have found it useful for a general picture of day-to-day pain and symptoms. However, being able to link the location of pain with its type and severity would a great help in my case, as the pains I have vary in character not only from one day to another but during the same day. Making comments every day to explain this defeats the convenience of using the app..TonyPoloniaVersion: 1.1.0

✓ First one was much betterI've been using the first app (My pain diary) for years. I've communicated with the developer and tested the beta for this one, and was glad to support a fellow chronic pain sufferer. However I can't believe how this second "gold" app offers less than the first one! We can't customize it as much, I often find myself looking for options that aren't there. I'll be looking for a new pain tracking app, and very sad about that..DandodoVersion: 1.0.51

✓ CrashesCrashed twice the first time I tried to add an entry. I deleted the app and requested a refund as it does not work as expected. iPad Air 4th generation iOS 17.0.3.MakjsheklqVersion: 1.1.0

✓ Doesn’t work in iOS 15This app used to be great, but it completely stopped working after I upgraded my phone to iOS 15. I can’t access my data supposedly stored in the cloud, & I can’t make any new entries. There’s no support for this app..GolzedVersion: 1.1.0

✓ Love the app, butIs it possible for you to change the duration of pain to have the ability to go on for days or weeks instead of just hours? Would bump up to 4 - 5 stars if that was done. Thank you for the time and the app! Update: The app crashes every time I hit a tracker now..MP_13Version: 1.1.0

✓ Lost all my dataOne morning I went to use this app and 2 months of important data on complicated med schedules, scans, and hospital visits had vanished. It took ages to get a reply from the creator, and it was a very useless reply. I’m too ill to waste time hunting for an answer or experimenting with deleting and reinstalling etc. Plus I’m not risking losing any more data and have stopped using the app. I don’t trust it not to do the same again. It’s hard to believe that an app with critical data like this doesn’t have an efficient back up service..RzanukVersion: 1.1.0

✓ The idea is good…I do like the idea of the app, however every time I try and click on the pain diary button on the main screen, the whole app shuts down. I have to first click on medication and then back out and then click on the pain diary. That sometimes solves it, other times not. It’s very frustrating..Td450111Version: 1.1.0

✓ Can only be used on one deviceThis app was amazing at first. I downloaded it on my iPad and began customising everything and adding the last couple of weeks data into it (had a notebook before). A couple hours later I realize it didn’t download onto my IPhone automatically like everything always does, so I go ahead and download it on my phone. I open the app and realize the app doesn’t automatically transfer everything to my other devices. I originally wanted this on my iPhone, iPad and Apple Watch but I guess I’ll have to settle with it only being on my iPad unless I want to update all 3 devices every time I add a new log (I don’t lol). Great app but not worth £5 if it can only be used on one device..Fre_shavocadoooVersion: 1.1.0

✓ PainfulI started using this app in January, so have 9 months of data recorded for multiple conditions. I really loved the comprehensive data collection of multiple conditions. Now it crashes every single time I try to edit any entry on each device I try. I’m spending the day transferring everything to a different application—I need an application to consistently work. Unfortunately, this one doesn’t..LeharnerVersion: 1.1.0

✓ Wasted potentialProbably the most user friendly interface out of the diary apps I’ve tried but unfortunately it crashes constantly making it impossible to collate consistent and accurate data.Zombetty26Version: 1.1.0

✓ Very limited for the priceI bought this app to track my endometriosis symptoms, however the app doesn't allow you input the illness you are tracking, you must choose from a very limited list (about eight items). That's fine, I can still track my symptoms. However the symptoms that I wanted to track were not available (cramps, vertigo, spotting, etc.), and the search terms that I was given were extremely vague and didn't help me much as far as tracking goes. Unfortunately will be deleting. I can see how this app would work for some people, but for me it was $5 wasted..Leahnicole1992Version: 1.1.0

✓ Keeps crashingThis was the best pain monitoring app available but for some time now I have been unable to open pain diary without it crashing. However, I have found that if one shuts down one’s device and powers in again one can open it. Tedious but possible. I use the history to show my GP to monitor pain control in painful genetic condition No response to appeal for support..ContimeVersion: 1.1.0

✓ Doesnt workShows all the sections and when u press jt it takes you back to home apps every time. Complete waste kf money and refund requested as useless.Obs wheelVersion: 1.1.0

✓ Waste of MoneyCrashes all the time - don’t waste your money I rarely pay for an app without a free trial but took a chance on this. Sadly I wasted my money as it’s impossible to make an entry - crashes every time. Useless!!.CarolineMJSVersion: 1.1.0

✓ FrustratingThe older version had way less glitches. This app only works about a 1/3 of the time at this point. When struggling with chronic conditions, there is no patience to deal with these types of irritations. It is supposed to make it easier not cause more aggravation. I click to log something and the whole app just closes 2/3 of time. Please fix!.Hotz88Version: 1.1.0

✓ Was awesome, now uselessI’ve been using this app for a couple of years now. I loved the customisation available to the trackers. I used it to track my chronic conditions and medication usage. Now however it crashes every time I try to add a new entry. It has also lost two years worth of data meaning I no longer have a record of how conditions vary over time. So sad to give this a 1 star review..EANx36Version: 1.1.0

✓ Buggy and keeps crashingGreat app when it works but has so many bugs and it crashes ALL the time so it’s becoming annoying to use. I’ve emailed support but they do not respond and I have just lost a week’s worth of detailed reports, 2 days before I see my neurologist 😬 very annoyed..AparkesVersion: 1.1.0

✓ CrashesCrashes when I try and click on Arthritis to enter pain diary. When I go to click Medication reports I get the button above not the one I want (say I go to click Tylenol…Aspirin pops up). Disappointed I paid for this when I had pain attached Pro that worked fine in the past..Sheik_eVersion: 1.1.0

✓ Great Features when They WorkI love the idea of this app along with all of the options available to personalize the app. The problem falls on when the app shuts down; after entering a new medication the entry sometimes goes completely blank and needs to be deleted and re-entered; also I have been unable to get the weather feature to work. This app needs work. I also contacted support and did not get a response..CjhinxVersion: 1.1.0

✓ No supportI really hate to give this app a bad review since it’s been such a useful tool in tracking my illness and meds over the last 2 years. However, with the recent iOS update, I have lost all of my data on this. 2 years worth of data totally lost and the option to try and restore it just doesn’t work. I messaged the dev and was cautiously optimistic that this issue might be resolved but then I read reviews on here saying that this has been an issue for 2 months now at least and it still hasn’t been resolved. I also noticed that the app hasn’t been update in 4 years! Such a shame that this guy is happy to take people’s money but offer no support or updates at all. I appreciate that he’s chronically ill, but we all are, and I can’t afford to waste what little money I have on apps that don’t function correctly. I’d also like to add that I messaged him around 14 months ago about another issue but didn’t receive a reply to that either.PepperpottyVersion: 1.1.0

✓ AnnoyingI've only had this app a few weeks and religiously filled it in every day. Then the recent update lost all my information. Even though I deleted the app like it told me to, then reinstalled it, so my information would come back. Nothing happened. There's no way I can remember weeks of information. Not worth the money if it's going to do this with any updates. Now it won't let me input any information. I'm going to get rid of this app and try another. Complete waste of money and it wasn't cheap!.Ali52ukVersion: 1.0.61

✓ No support from developerWhile I have used this app and loved it for several years, recent problems with the app shutting down unexpectedly had me seeking help from the developer. In the past, he was responsive, but not now. I noticed other reviewers have had the same problem and same lack of response. I decided to reinstall the app in an attempt to fix the problem, but I lost all the historical entries I have made for years. The in-app suggestion for re-synching with ICloud failed to fix the issue. This seems to be a known issue with no fix. I can’t use the app anymore because it keeps looking for the historical data and won’t let me even start fresh..LoisinTxVersion: 1.1.0

✓ KatzJust purchased this app on my iPhone and it won’t open..KafnleeVersion: 1.1.0

✓ Keeps crashingApp keeps crashing. Reinstall didn’t work. Want a refund. How can a developer not maintain their app. The app clearly has bugs either fix it or delist it. Apple should also have a better system for reporting lazy developers..Colbz84Version: 1.1.0

✓ Crashing and Missing FunctionsI really liked the original app. But this one promises iCloud sync and, my favorite, ability to mark WHERE pain is located. Except this feature is missing. And I have uninstalled and reinstalled 6 or 8 times attempting to fix it. Nothing changing. On top on that it keeps crashing and deletes data every time it crashes. Is this even being updated anymore?.DanteInTheCaveVersion: 1.1.0

✓ App doesn’t work anymore!Please fix this app!! I haven’t been able to use this app for over a year. When I tried to add a new pain tracker I get a message that “Hmmm….there seems to be some data missing. If you’ve installed this app on another device, you may still be waiting for iCloud to complete initial sync. If the problem persists delete the app from this device and reinstall.” I’ve deleted the app from all my apple devices and reinstalled and get th same message. I have emailed the developer and haven’t gotten a response. If anyone knows of a fix please post. Thanks!.Sun/moon/starsVersion: 1.1.0

✓ UnusableThis app, whilst seemingly the easy way to track chronic pain and illness symptoms, actually causes further symptoms due to continual crashing. 0 stars. I want a refund!.SickKitty666Version: 1.1.0

✓ Searched so long for thisUpdate: I use this app extensively to track medical issues, it's the only one I've found that can actually track everything I need, the ultimate app. But, the reporting, is very limited, I really have symptoms other than pain I need to see at glance. If it's not pain, it can't be charted, makes it hard to put so much effort into tracking everything, to not be able to chart or report certain data. Like temperature, blood sugar, weight, overall fatigue. At first, well worth the money, but when it comes time to see what you need, it's severely lacking, which is the reason for the drop to 3 stars. I have sent messages to the creator and it may build in better reporting in the future, I would wait for that, if you're going to spend the money. Original: I have many rare medical conditions that until now I had to use multiple apps to track everything for my multiple doctors. There was no way to pull a single report for all of my symptoms in the various apps. AND it associates my symptoms with the weather, I'm finally get a handle on what's happening. I would give this 10 stars if I could, and I've recommended the app to my Mayo Clinic Drs. LOVING IT!!!.Zapita22Version: 1.1.0

✓ Update needed!!!!Please update the app!!! Make the medication list organizable also after you’ve used the app and go to use the pain diary it causes the whole app to crash and you have to shutdown the phone and restart it then you can go into paid diary. I’ve given one star update this app and I’ll update my review to a very glowing review other then above problems I love the app and am glad I upgraded from your first app!!!.DastardlyComaVersion: 1.1.0

✓ Crashes continually, way overdue for an updateDespite some glowing online reviews for this app, it seems completely unusable these days. Crashes all over the place UI very outdated..EndarethVersion: 1.1.0

My Pain Diary & Symptom Tracker: Gold Edition works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My Pain Diary & Symptom Tracker: Gold Edition.