- 85.2LEGITIMACY SCORE
- 85.7SAFETY SCORE
- 4+CONTENT RATING
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CubaMessenger App Complaints & User Negative Comments 2024
CubaMessenger app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using CubaMessenger? Can you share your negative thoughts about cubamessenger?
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CubaMessenger for Negative User Reviews
✓ Version cuba para cuando???Para cuando la version para usarse en cuba, como la de android, el que tiene iphone en cuba no la puede utilizar!!!!.Version: 3.0
✓ Not fair!This app costs way more than it was before it used to cost me 3cents to send a paragraph but now it’s 15 cents and sometimes the messages don’t even arrive to the person in Cuba , now that a lot of people are using this app they are just taking advantage and it’s just wrong..Version: 8.0
✓ No me llegan los sms x por appNo me llegan los sms que me mandan por la app.Version: 9.1
✓ Cannot send photos.Please fix it. It doesn’t let me send photos anymore. It’s crashing when I press send..Version: 8.0
✓ Mr carlosEs muy caro el cambio de libras esterlina a dólar es un Extortion y el cambio de $1 x£1 y encima increíble charge Por $10 tengo que pagar £13.98 es ridiculous.Version: 6.0
✓ Le había dado 5 ⭐️ 😔 pero está fallandoHi... ya le había dado 5 ⭐️ pero veo q está teniendo problemas la app , disculpen, arreglen eso please!, después le subo las ⭐️⭐️⭐️⭐️⭐️ I’m sorry! 😔.Version: 9.1
✓ Outil de traduction manquantIl serait apprécié d’intégrer un outil de traduction de langue dans l’application afin de traduire rapidement nos conversations. It would be appreciated to integrate a language translation tool in the application to quickly translate our conversations..Version: 8.0
✓ Fixed duplicate photo issue, thanksApp still charges to send messages, this is a shame. Given that most carriers have free SMS to Cuba. For those that use this app, if you have T-Mobile or AT&T, send your messages using SMS and only use the app to receive the messages..Version: 2.0
✓ Don't download!HORRIBLE APPLICATION! ALWAYS GLITCHING OUT.Version: 1.1
✓ Saldo para Mensajes y otro para Llamadas?Esta aplicación the hace confundirte a propósito con respecto a que saldo quieres recargar. Tiene un saldo para mensajes (qué no se quien hoy en día siga usando esto) y otro para llamadas. El saldo de uno, por alguna razón, no puede ser usado para el otro. Básicamente si recargaste $15 para mensajes no puedes hacer llamadas con esos $15; lo cual no tiene ningún tipo de sentido..Version: 10.1
✓ Estafa!!!Cobran muy caro teniendo en cuenta la calidad. El mínimo de dinero para recargar son $10.00 dólares y los mensajes deben ser breves, de lo contrario no llegan a su destino. Y ya para colmo te acosan con carteles pidiendo que vincules tu cuenta de Google con esta aplicación para que pueda funcionar bien. No sé con qué intención lo están haciendo, porque si en un principio funcionaba bien, debía seguir funcionando igual o mejor. Nada, la ambición rompe el saco..Version: 9.1
✓ No good serviceI am Cuban and I live in the USA, this application requires accessing your google account. But the customer service email and technical support is false. How can I give access to my email account and my information? Something is wrong in this application! soy cubano y vivo en EUA, esta aplicacion requiere adceder a tu cuenta de google . pero el correo de atencion cliente y soporte tecnico es falso . Como puedo dar adcesso a mi cuenta de correo y a mi informacion ? Algo esta mal en esta aplicacion !!.Version: 9.1
✓ RoboEstaba usando mi cuenta aun con credit en ella y cuando intente abrir de nuevo la aplicación me pone q mi número se teléfono no está atado a ninguna cuenta existente..Version: 9.1
✓ Scam!They don't deliver sms anymore nor reply customer's email. Just a scam company..Version: 2.0
✓ It was a good appThe app works ok, but the letters are way to small. And I can't figure out how to make them bigger I see you guys are charging 40%, in taxes?!!!!.Version: 2.0
✓ Aplicación con bajo nivel de seguridadMe acaban de robar la información de mi cuenta 7 recargas que hicieron a 2 diferentes números en cuba , esta aplicación carece de métodos de seguridad para evitar que un hacker o personas con habilidades puedan robar información de los usuarios , decepción total no pienso volver a usarlos.Version: 9.1
✓ App crashesThe app is crashing with the latest apple update please fix it thanks.Version: 3.0
✓ UpdateCan’t receive messages from cuba, but they can receive mine. Fix this because on the iphone it says the version is 6.0 and on the play store has 7.4 version and he can send messages and receive them..Version: 6.0
✓ Great but unreliableHalf messages received. Long hours waiting to deliver written messages. The only accurate thing is the charges, services rendered or not..Version: 6.0
✓ NEEDS IMPROVEMENTI HATE THE FACT THAT I GET CHARGED FOR BOTH INCOMING AND OUTGOING TEXTS BUT EVEN WORSE IS GETTING CHARGED DOUBLE WITHOUT HAVING REACHED THE LIMIT OF 150 CHARACTERS. ALSO, PHOTOS DON’T GO THROUGH REPEATEDLY AND I STILL GET CHARGED FOR THEM..Version: 8.0
✓ No salen las fotos o vídeosNo se que está pasando que no puedo vincular mi cuenta de Google con cuba mensaje y no puedo mandar fotos. Ya está así desde hace casi un mes. Es frustrante esto..Version: 9.1
✓ Be aware!The app made ghost recharges It took money from my credit card without any authorization..Version: 7.0
✓ If it was free it wouldnt be a problemBut its not, they are taking my money and this app keeps and keeps crashing! Messages sent to me have not arrived YET THEY TOOK THE MONEY. Im going to start looking for alternatives, it doesnt work on iphones in cuba anyway..Version: 6.0
✓ La app no está funcionandoNose q pasa con él cuba mesenger q ya no funciona no se envían los mensajes salen en rojo no hace nada la app no envía ni llegan los mensajes..Version: 9.1
✓ Mensaje incómodo 😟Todo el tiempo me pude vincular mi cuenta de correo electrónico... lo hago y se vuelve a desvincular: es muy incómodo que aparezca ese mensaje cada vez que envío un texto ... vínculo la cuenta y se vuelve a desvincular 😬 😑.Version: 9.1
✓ So-soI do not speak Spanish.. so I find it difficult to process what it says sometimes. It would be great to implement a language translator in the app so I know what it’s telling me. Other then that, it’s a decent app..Version: 8.0
✓ No Es gratisAl principio todo bien Pero luego me kieren cobrar se supone k sea gratis so 👎🏿.Version: 1.1
✓ Delayed and missing messagesIn the last few weeks, messages between my boyfriend and I have been delayed by hours and sometime an entire day. There are also times where we do not receive the messages at all which is extremely frustrating because we use this service as our primary means of communication..Version: 2.0
✓ This is garbageIn iPhone the keyboard hide sits on top of the textbox and the send button, if there is any cuz I can't see it. So, you can't see what you are typing and you cant send anything. What is the point of the app then? Obviously not to send messages...Do you actually have someone doing QA before going live?.Version: 2.0
✓ Keeps crashingNot sure what it is but keeps crashing on my phone.Version: 6.0
✓ BadMany technical issues plus it charges the person in Cuba too.Version: 2.0
✓ If you like getting robedThis is a scam app . they should remove it and refund every penny to anyone who bought it and apple should not associate whith this company. you send messange and cubans dont recieve it in the app it goes to there email lol jaj they can however respond to yesterdays text if they happen to read there email this is a scam cubans dont see you photos you send not you voice message not video nothing its all lies and a app scam.Version: 2.0
✓ Do not use this appI was charged to reload app and was never credited the amount. They told me to contact iTunes and iTunes told me to contact the app. Neither party was able to credit the app or refund the money. The money I charged was a total waste..Version: 7.0
✓ BadddAny time i use the apps its close....i cant use it!!!.Version: 1.0
✓ UnreliableWhen It works, it is great. But too many times, my cuban friend does not receive my messages and I get charged a lot anyways. Works best after 11pm.. connection is never very reliable..Version: 6.0
✓ Works most of the timeThis app is about as reliable as most things in Cuba. Most of the time it works, but maybe it won’t for several days or weeks... like NOW. There is no option for help or customer service, just a list of common help options. Also, watch for extra charges to your account, which has happened to me several times..Version: 6.0
✓ Mal calidadEl problema es quizás Cuba y no el sistema pero en la noche y madrugada de Cuba la connection se funciona muy buena pero durante el día es muy malo. También, no hay auto correcto de las palabras y la calidad de las fotos son terrible también. Pero, cuando está funcionando es muy bueno!.Version: 6.0
✓ MuerdeOjo con esta app. Cuando recargan 10$ van a terminar pagando 20$, los taxes los cargan dos veces. La factura todavía es un misterio para mí.Version: 2.0
✓ Please update appAs of May 9, 2017 the app stopped working. It keeps closing when I attempt to open the app. I uninstalled and reinstalled and the app has the same problem..Version: 3.0
✓ Good way to get in touchThis is a great way to get in touch with family unfortunately the service is no reliable 100% in some ocasiones text are no receive by the receiver and you still getting charge for.Version: 7.0
✓ ExpensiveToo expensive.Version: 7.0
✓ CrashIt crash on my iPhone5c . At the beginning the appli work well. But today when i open it , the appli close and it's impossible to go on. I try to reinstall but it's not working.... can you fixe it? And i will put 5 stars/ 24 hours later , I can open it , but my friend doesn't receive anything . Very bad .....Version: 3.0
✓ It crashes a lotIs a great app and service but it crashes a lot and sometimes is unusable. I would like to keep using it please fix it. It really becomes completely unusable as it crashes within a second of opening it..Version: 1.1
✓ HolaEstá app está muy mala , no se la recomiendo a nadie no hay un número de contacto para comunicarme con el soporte técnico cuando hay algún problema y cuando le escribes nunca te responden . Ya llevo 4 veces poniendo dinero a cuba y me retiran el dinero inmediatamente de mi cuenta y nunca se lo ponen a mi familia en cuba . Necesito que se comuniquen conmigo quiero que me devuelvan mi dinero lo más pronto posible . Muchísimas gracias , espero respuesta de ustedes lo más pronto posible . Gracias ..Version: 9.1
✓ REFUNDThe app is not working for me. I paid 13 dollars and change. There’s no customer service number. I want a refund..Version: 7.0
✓ It’s mediocre!It’s an app that works when it wants to. It’s frustrating to use because 1/2 of the time the messages don’t go through. When they do go through they go in whatever order it feels like it. I can’t be certain if this has to do with Cuban communication issues or what... but my fiancé and I call it 💩 messenger. I suppose it’s better than no communication..Version: 8.0
🙂 CubaMessenger Positive Reviews
CubaMessenger works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CubaMessenger.
⛔ CubaMessenger Problems
