4.4
4.44106 star

Total 82 Negative Reviews

Windscribe VPN App Complaints & User Negative Comments 2024

Windscribe VPN app received 82 complaints, negative comments and reviews by users. Have you ever had a bad experience using Windscribe VPN? Can you share your negative thoughts about windscribe vpn?

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Windscribe VPN for Negative User Reviews

You WERE brilliantHonestly I don’t know what’s happened with you ! Since you were bought out and the business taken over your service has become full of bugs !!!! It disconnects WiFi won’t connect ( WiFi is disconnected instantly and looking at reviews it’s iPhone that seems to be affected .) I contacted you guys numerous times and yip enough is enough now . Really disappointing app !!!!just issue after issue after issue ! Please contact me so that I can get a refund ! I paid for my 2nd year and what a waste of money !! And even the WiFi providers are saying your vpn system has proven to be full of issues and have instructed a lot of their clients who are using you to delete the app . Seriously guys . If you do read reviews whoever looks into this app seriously don’t use them ..Version: 3.3

SUCKSThis app made my phone and my internet laggy and now my google looks like 2010 and I can’t go on many sites even if I uninstalled the VPN and THE APP… No help from them.Version: 3.3

Windscribe is great, app is really badThis app just doesn't work like 60% of the time. I don't have all day to sit in a back and forth with support every time there is an issue, which is multiple times per day. The desktop version works great, so not sure why they can't make this one work. Basically, without warning, all internet will be cut to the phone. You can't turn the vpn on, you can't turn it off - you have to go into iOS settings, turn on vpn there, and only then can you turn it off in the app and restore access to the internet. Since there's no indication when you totally lose connection (the phone still indicates you're at least connected to cellular, even though nothing actually loads) I can't risk having this on and missing hours of notifications. Other times, it will fail to initialize with an ssl error. This randomly comes and goes on a day by day basis on the same networks. If these were occasional issues I could deal with it, but it just happens all the time. It's been long enough across multiple updates that I should be able to expect it to basically work, but I can't..Version: 3.7.4

Stopped working?!I was using this yesterday for about 3 hours on Netflix I just added more gbs waited like a hour and just went on Netflix and the movies I was watching yesterday are gone I searched up twilight and other movies popped up??.Version: 2.7.12

Questionable app and obnoxious developers repliesBought the app through one of the tech sites. Sometimes have issues with connectivity such as... using Best Location which is Honolulu server. It does NOT work! Must manually choose servers. Also it doesn’t work well when traveling. Was in Vancouver for the weekend and chose the Vancouver servers and NONE of them worked as in NO connections! The reliability is questionable! Same issues when returned to Seattle. Had issues with connecting to a server. Tech site refuses a refund and company support refuses a refund for its product Edit... Received several Apple emails from developers about the review. The reply emails are wisecrack remarks about refunds and low rating which dropped to 1 star from the continued emails. It’s almost harassment. Don’t offer their app through 3rd party sites. If your app don’t work well, fix it or offer a refund It’s condescending and obnoxious that any developers would do such things. Sound like a child with the smart aleck remarks. It’s Your product so support it including any sales of it that the Company decision to sell through 3rd party sites. Makes one question if any of the positive reviews are authentic or not..Version: 2.1.1

Used to be!They used to be fantastic but since they took away the free data and are asking $12 per month or per year funds, I have to give a two star rating!.Version: 3.5

It was good while it lastedI got it for roblox but after a few hours, it turned my wifi on and didn’t let me turn it on again. i live in canada so maybe other fellow canadians have went through this? it took me a few hours to realize this app is why i couldn’t get my wifi back on. it’s really bad when you’re in an emergency and they turn your wifi off for whatever reason(s)..Version: 2.7.7

TrashDoesn’t work almost all of the time.Version: 3.7.4

Slow and servers kick you off or don’t connectI like some of the features this VPN service provides (R.O.B.O.T) but it is ONLY good if the service works and data speeds and latency is good. Slow and servers kick you off all the time or they just don’t connect and divert you to another and even slower server. It isn’t my ISP, as I’m not using using wifi. I would also find it very unlikely that the second largest telecommunications company in Australia would be at fault regarding your server. So even when you look for the best server, it doesn’t even allocate your home country server (not town server) as the best, but another country!! Lame. Just fix your latency issues and provide more bandwidth to your Australian servers!!.Version: 2.2.0

Windscribe NoscribeHas only ever worked intermittently sometimes not for days at all Expected much more Very disappointed..Version: 2.2.0

Avoid this app. They don’t deserve your moneyI used and paid for this app for many years. It’s so confusing to see how they let down loyal users with non-existing support. You will wait for days to hear back a completely indifferent response. Poor support will kill this app. I’m moving on..Version: 2.7.12

Bad appMy wifi has been acting very slow and keeps disconnectjng ever since i deleted it.Version: 2.7.7

Poor customer supportIf you dare to say anything slightly unbecoming concerning their service or about the slow response from them when you have an issue they tend to get get very defensive instead of putting the customers concerns front and center. When you ask about solutions to specific issues they want to send you off to a group discussion to find an answer and fix it yourself. It’s almost as if the support staff really don’t have a clue as to how to handle issues or help the customer in resolving them. Sending me a screenshot of their app working while implying that mine is, which I sent back a screenshot of mine showing what the issue is and that it wasn’t functioning correctly. I’m not a computer wizard but I’m not ignorant either. After seeing their response I downgraded their rating to one..Version: 3.0.0

Good howeverAlright so I got vpn to watch US Netflix to watch certain shows now I don’t understand GB but the thing is I have to constantly delete the app and download it again because it says that I hace something wrong with my data but it’s fine.Version: 2.7.7

Shame don’t trust this vpnThey give 50gb free for life and now they remove it for all users, you have to not trust this liars ! I can’t imagine with they with your data when they lie like that.Version: 3.6

GarbageDidn’t connect after multiple attempts sucks cause I actually had faith in this one ☹️.Version: 2.7.12

Not working for TikTok in Hong KongI downloaded this app in Australia, hoping I can use my social medias in Hong Kong. My friends said it worked for them when they were in China but for me the app didn’t work at all and it would load for a long time and do nothing. I’m going to mainland China soon so hopefully something happens and I can use my social medias with this vpn..Version: 3.7.5

CreepsYOU STEAL MY PERSONAL INFO YOU CREEPS.Version: 3.3

BooVPN works fine but it interferes with wifi and data connection.Version: 2.7.12

Favourites not workingIf you add favourites they only work once then they just constantly try to connect but if I pick the city from the drop down menus they work, hope this gets fixed..Version: 3.3

Great when it worksSometimes makes my phone unusable. I keep getting promoted for password for vpn as a system pop up. It makes my phone unusable. Have to turn it off and on again to make it go away. If can fix will be 5 star.Version: 2.7.5

No independent third-party audit.Avoid any VPN service that doesn’t allow independent third party audits of their security practices. Customers should expect better..Version: 2.7.7

Slow VPN trafficThe VPN runs slow even with high speed NBN internet connection, because of which we cannot stream HD quality videos..Version: 2.3.2

Must read do not getThose *** hacked my system and you can only use it for a couple of hours stupid b***.Version: 2.7.7

Ok, but has it’s faultsIt’s ok when everything is going well. The free version limits the locations you can use and also it will not allow certain streaming services. The main fault is I get issues with loading websites or using WhatsApp, the sites do not load and WhatsApp freezes. The only fix I’ve found is to turn off the VPN then turn it back on. If this was sorted it’d be rated five stars..Version: 2.4.3

Modification neededHi please get wstunnel or stealth for iOS app as well…. I can’t log in to vpn at all..Version: 3.4.1

Constant CaptchasWhen using a search engine, Google specifically, I keep having to solve annoying “captcha” puzzles to see a search result. The reason? Windscribe’s VPN servers have been “reported for malicious behaviour”. Why am I paying for a service that makes me constantly work for simple search results…LAME! Other than that, everything else is awesome!.Version: 3.7.4

Decent vpn, horrible appBeen on Windscribe pro for 2 years now and it’s wonderful on the desktop. On iOS however they just can’t seem to figure their app out. Over the last two years there have been minimal updates to the iOS app and its functionality continues to worsen while they continue with less important work on things like the widgets. A quick stop into their discord will show you how long issues have been unresolved on iOS. Thankfully you can ditch their app completely and use a custom config which I suppose doesn’t fix the problem but it sure beats using this. Overall the vpn networks they provide work great for streaming or unblocking content but downloading custom configs on iOS is far from an ideal process..Version: 3.1.0

IsIs.Version: 2.7.7

I have frequent issues...I have this VPN drop numerous times in one day. Sometimes the app itself is even so troublesome that I can’t even disconnect, keeping my phone in a state of limbo while being unable to make phone calls, use internet or GPS (which has really screwed me over sometimes). I paid for a year of this and am quite disappointed. I am not sure if this is normal for VPNs. On the bright side- their new app update is much better. Edit: the developer responded saying the app would have zero impact on phone calls & GPS. I’m not saying it has a direct impact- I’m saying the fact the VPN drops and attempts and struggles to reconnect and disconnect so many times leaves my phone in a state where I can’t get any internet connection and I actually have experienced multiple situations in which I have physically seen the phone cycle through and keep my phone call “attempting to ring” as it tries to reestablish a connection to the VPN- same with GPS. I found their response to be very unprofessional sounding as well, I am going to contact their support on their website..Version: 2.0.2

BADI live in canada and it turned off my wifi and i didnt know what was happening. I deleted the app and then my wifi worked. I know other people have gone through this 🥲.Version: 2.7.7

My ratingThere are too many times throughout every day that it has dropped off. Not very reliable..Version: 2.2.0

⚠️⚠️⚠️⚠️⚠️ SAVE YOURSELF!!!!!I bought a year subscription and barely and I could say again, I barely made it to the end of my subscription AND I know it is cheap and its features are GOOD BUT IT IS NOT WORTH IT. Have peace of mind by not choosing this. This app or this brand has a lot to learn and adapt to today's fast network. I thought I’d share it as I was just about to delete this app forever. ❌❌🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻❌❌🙏🏼.Version: 3.0.0

Connectivity issues and logs???So I renewed my subscription using the offer your company emailed me : i have been an early adopter of your product and never had that many issues with the iphone app! ( and Mac that disconnects when I try for example to update my apps via app store) I cannot use the app on my phone, your app causes a major issue to my connection to the internet to the point I have to delete it and install again to have the same experience, never connects, settings reset every-time i open the app, I mean why?? It was working absolutely fine before my subscription expired ?? What are you trying to do that damaged the app so much ? Plus after payment is successfully accepted - then you inform your customer that you keep logs? Monthly? I accepted the payment 30 days thingy but please ament your advertising!! It's unethical! I have renewed my Pro a couple of months now and the app doesn't work on my iphone, maybe I get a refund and go to proton that at least you know that they log and don't waste your time with connectivity loops, internet connection of the phone switches to 4G etc and wifi disappears ( my phone is fine, your app has issues) . The mac app since i renewed doesn't allow to update anything, doesn't connect to the app store, and so many places! Fix fix fix !.Version: 3.4

Doesn’t work for NetflixI turned on the VPN but it doesn’t work for Netflix Don’t get this app it’s not even good.Version: 3.1.0

Leaks insecure do not useTerrible leaks your iP and your location as well as your service provider not worth it if they pay you monthly beware leaked my ipv6.Version: 3.1.0

DisappointingI’ve been using Windscribe on my laptop while using public wifi, and found it worked very well. When I realised there was an iOS version, I decided to use it instead of the VPN app I had previously used. Setup was a breeze, but that’s the only good thing I can say about it. The first thing I did after installation was to check the IP address, to see where it was connecting to. I was disappointed to se that it showed my actual IP address. It seems that this app doesn’t actually do what it says it does..Version: 1.22

MediocreSome days it work and other days it doesn’t work. Also it keeps turning on ‘connect on demand’, which is basically auto connect without my permission..Version: 3.6

5GHz wifi not working with windscribe on free versionI have found the normal wifi connection on windscribe works well. However the 5GHZ wifi won’t work with Windscribe and if the vpn attempts to connect it wont and there is no vpn or wifi connection at all!.Version: 2.4.0

Super Hard to connectHaven't log in for over a month on my phone..Version: 3.4.1

Great app, however recently broken,I’ve happily used Windscribe for the last couple of years. However over the last few months with updates to Windscribe and iOS I have found myself needing to repeatedly reinstall the app to restore its functionality. And now for the last month it’s completely refusing to work when connected to WiFi (despite other vpns working). I’m not sure what’s wrong, or who’s to blame. But I do really hope it’s fixed soon..Version: 3.6

Terrible connectionDon’t pay for this app. It’s more of a hassle than any other. Just use your free 10g (being disconnected constantly) and go to a better one. I’d give it 1 star but it kind of works once in a while. Complete waste of money..Version: 3.7.3

This is horrificIt was great at first then my wifi slowed down my phone was glitching a lot during it which is not normal because I have a new phone . Not to mention it keeps everything after deleting . I deleted the app and it kept everything on Netflix (saying I was still in the UK ) and my wifi(saying vpn was still their ) . And while it said I was still in UK everything that’s is on UK Netflix was grey or blacked out . After a while and many tries of reloading everything I got everything back to normal . Knowing I almost bought the yearly plan sickens me . I also noticed that the developers responses seem very very rude towards their customers. As if their are not the people keeping ur app going . I may consider re downloading if these issues are fixed !!!.Version: 2.7.12

Was working well until…This app was working well until about a couple of months ago. At times the app will not let the phone connect to wifi. When this first happened I thought that it was the phone. I restarted and reset it only to experience the same issue. It wasn’t until I deleted the app that I was able to connect to wifi. I reinstalled the app and it worked fine for a few weeks. Then it started doing the same thing again today. Customer support will give you generic help. Disappointing since it’s obvious that other people are experiencing the same issue. Please provide an update to this once good app..Version: 3.3

Hmmm...Paid for a long term subscription but can’t say I’m overly impressed across the board. Seems to work very nicely on iPad, but less so on my Nvidia Shield, where it dropped out more than once without warning and has no apparent ‘kill switch’. Reached out on Twitter to get a fairly blunt response and the advice offered had no effect. Have had to use an alternative VPN on the Shield for greater reliability. Also find that the vast majority of servers are blocked by one particular app I wish to use..Version: 2.4.0

Useless in ChinaMy mistake for thinking this would work in China. Paid for a subscription and it is totally useless here..Version: 1.14

Good on laptop, useless on phoneWorks great on the computer, however the app keeps disconnecting and it’s very frustrating and time consuming..Version: 1.22

Very slow speedsWindscribe slowed my internet down to less than half it's normal speed even when I payed for it, and it drains my battery far more than other VPNs I've used, so I've deleted the app. The only good thing I can say about Windscribe is that their Stealth protocol works on all wi-fi networks when other protocols are blocked, though for some reason it didn't work on my 4G..Version: 3.6

Customer service non existentSo someone went in hijacked and changed my email account with out my knowing. I received a email letting me know to contact them (Windscribe) and when I do they tell me they can only help me if I had my old receipt and I purchased my subscription back in 2017 mind you. So unfortunately I don’t have my receipt so basically customer service says they can’t help me at all. I would not recommend this service no matter what a deal it may seem. Go for a more reputable company such as NordVPN as I am going to do. Windscribe has lost my business and I will let friends and family know about their crappy customer service..Version: 2.7.8

BadGood until the fact that when I try to log in and not use a email it says don’t use a disposable email or leave it blank even though it is blank. Then when I try to use an email it says the same thing even though it is my actual email? Like what? The only alternative I have found is using my data but it isn’t really working right now so I need to log in with wifi on. Please fix and I will change my review.Version: 3.4.1

Worst VPN out thereDoes not work and has not worked since 2019. I have contacted support and have been unable to get my app to work since the owners changed. They do not give a &$@$ about customers and charged my card for an extra despite providing no service or help. DO NOT use Windscribe. They also request and default to using your precise location for themselves, and while you can toggle it off it is completely contradictory of the function of the app. Update to the response: I have contacted support and the app suddenly started to function again, only after mentioning potentially initiating a chargeback via my credit company though and not after my multiple initial requests. While obviously it may be unrelated the company nor its associates have done anything to make me feel as though my information is safe nor have they made me feel like I am getting all the service advertised/payed for. Based on the responses I received I, personally, will be cancelling and feel as though I have been cheated in some form. Previous issues with the company were able to be resolved in days, my latest issue took approximately 10 months to resolve despite frequent logins and attempts on different devices. I truly hope for your other customers that this was an isolated incident but I will never be returning and will ensure all my friends and family never use this service..Version: 3.5

Not working properly in Mainland ChinaClaimed as working anywhere, but I used it in Mainland China, 99% is not working, only 1% luck is working in midnight! Not recommended if you are in Mainland China.Version: 2.3.0

Awesome but one thingSo I just got this app because I saw it had some really good reviews and it’s not complicated to get started with either. But the only thing that I don’t like about this is that the guy/girl or company that owns this app has an attitude and I don’t really know how much I should trust or accept the fact that he/she can’t control his/her attitude and I’m not trying to send any negativity but that is one this I want to address P.S I am a 14-year-old that downloaded this to help me out with some things and I don’t want to send any negativity like I said but it’s just the attitude I’m not impressed by. Hope you understand ❤️.Version: 2.7.7

Bad attitude from dev.I’ve been using free version of this app for a days to see if it fits my needs or. I live in a country that gov blocks VPN, most of them don’t work at all or a few of them works very slow. Surprisingly this one works well so I decided to buy the yearly plan. Before purchasing I wanted to read the reviews. In negative reviews, developer responses is so rude, he doesn’t talk professional at all, he just blaming users who gave him negative reviews, Im saying “he” because it’s just one person not a company, companies customer support or developers never talk impolite and unprofessional with their customers like saying: “if you don't like the app just delete it” or “it’s just your device see my app rating is 4.7” So yeah I’m not gonna trust about my privacy to a “man” that can’t control his attitude at all! I’m saying “man” because I don’t believe this app belongs to a company, even if it does, that’s more worse for a company to hire people like that! Many people wouldn’t care these kind of things but when I’m gonna pay near 100$ per year I would expect more professional attitude! Sorry for my bad English, it’s not my native language..Version: 2.1.1

It’s OkayAlright so i’ve been using this app for around a year now and when i first got it, it was working and it was great. i didn’t like how you only had a little data (idk what it’s called but when you turn the vpn on it uses it) and i would just run out of it really fast and i’d have to wait a long time to get more. but i didn’t really care about that because i didn’t use it to much. when i tried to use it a couple of days ago though, it wouldn’t connect to the wifi. i think it’s because i was at school because i’ve never had a problem with it before, but i needed it at school so i could text people and stuff. i ended up just downloading a different vpn and deleting this one but i’m downloading it back because it has features that others don’t. and i gave it 3 stars because when you wanna watch something but it’s not available in your country, you can just use this app and change the country and it works. it’s pretty good but it could be better..Version: 3.4.1

Works well, when it worksWhen Windscribe works, I find it works really well, however: I keep getting stuck in a loop. Wifi will be on, VPN is stuck connecting without being connected to the Wifi network. The app gets stuck in a loading window too. So I have to manually toggle wifi, VPN and open/close the app multiple times to get it working or disable it altogether..Version: 1.22

Slow updating of app.The VPN has good speed and privacy. I would like to see the app support Open VPN, instead of IKEv2, for greater security. Also, a landscape mode would be appreciated. Update: Please don't lie to your users. I'm sure you know that IKEv2 was on Snowden's list as potentially compromised by the US government. Please at least provide Open VPN support within the app, as an option. Update 2: An update without the security boost equals another docked star. Update 3: Who's implementation of IKEv2 are you using? And how long do your PFS keys last for? None of this still addresses Snowden's claim that a number of backdoors and side channel key leaking mechanisms may have been implemented into the protocol. Update 4: The VPN now turns off when the iOS device goes into sleep mode. You're going backwards with your updates. Please fix this. This still has yet to be fixed, for multiple updates. Update 5: Your newest update automatically logged users out of the accounts. People were left without VPN protection. Another poor update! Update 6: You FINALLY added OpenVPN connections. Update 7: HBO has blocked you. Please fix this ASAP!.Version: 2.2.0

Take your money, give no service.They will sure take your apple purchase, then if your account isn’t updated properly to reflect pro membership. They demand you get a refund from apple, and that they can’t do anything. I paid for the service and instead of just giving me my pro membership, I am just told to request an impossible refund from apple. This company started out awesome when I started using it in September. Now I recommend you stay away. If you have issues, they will take days to respond. They will downplay your issue. The support staff hardly read my email, and gave close ended answers. Terrible customer service..Version: 2.7.9

DamEvery time I try signing up, it always says “error: registration failed, please contact support” ☹️.Version: 3.4.1

Service is great, app is sub-parI have been with Windscribe for a few years now, and have absolutely no complaints. I highly recommend it due to its performance and price! However, as of writing, the iOS app doesn't reach expectations. It looks and feels nice, and runs well once started, however that's only once the app has started! Upon opening the app, it usually takes around five or more seconds to reach an interactive state. This can be annoying when traveling or not staying connected at all times, since the time taken to wait adds up..Version: 3.7.4

ProblemsWhile it worked, i deleted the app for storage then realised all the shows on Netflix that only worked when it was on, were working, I installed it again in the hopes I could set it to my city. No matter what I try I cannot create an account, sign into my account or reset my password. Plus, it consistently kicks you off of the server..Version: 2.7.8

Do not downloadI couldn’t use internet for a while after and it never worked very well from the start..Version: 2.7.12

It’s tricky for me devs please readAlright! The vpn works great but, I deleted it by accident the vpn was still on my device. I re downloaded the app to get it back and change back locations. Now here is the problem it didn’t ask me to sign up when I first downloaded the app it just let me in. Now I don’t know how to get back onto the vpn. And I can’t even sign up. I tried putting my email in and leaving it blank but both ways it tells me no disposable emails, either put your email in or leave it blank? Like what?! Anyways fix it please. Or help I don’t know. Because now I’m stuck with my device thinking I’m in Germany..Version: 2.7.7

Connection ALWAYS dropsI’ve used Windscribe since the beginning, so close to the beginning that I still have a lifetime plan. I decided to pay for the static VPN, and for a while it’s been great, but since iOS 14, Windscribe and it’s support have failed me more times than I can count. I’ve read other reviews of the connection on the iPhone dropping constantly. This happens to me just like the other reviewers say. Whenever I leave or connect to WiFi off of cellular, Windscribe drops the connection, and doesn’t even tell me. I have manually go into the app, turn it off, then turn it back on again. This is the only way to get it working. I’ve emailed support more times than I can accurately say, but they have been unhelpful to the extreme. They keep suggesting that I change the connection protocol (doesn’t work), reinstall the app (doesn’t work), and I even erased my phone to factory settings to test it, and still nothing. You would expect if you pay for a service that they would provide you with support when their product doesn’t work, but sadly that’s not the case so far with Windscribe..Version: 2.7.7

DudeThis sho broke my phone, without it all my apps dont work even settings dont work. Smfh.Version: 2.7.12

Bad vpnJust give money After paying didn’t worked.Version: 3.7.5

Doesn’t work with Netflix anymoreDoesn’t work with Netflix anymore.Version: 1.22

Horrible ProductI have experience in reviewing vpn products. This app is completely obsolete and not only does that block your computer even when it is turned off, but it also greatly reduces the speed and performance of your machine as well as other extensions and applications, the same problem for both the Google Chrome extension and for the phone, does not work for applications like Netflix because you are immediately blocked If it had a score below zero would give it to you. lousy customer service and technical service no matter that I have the paid version for 3 years that was the only way to evaluate it correctly. Terrible 👎.Version: 2.7.5

I know I am not the only one with these problems...see below..Update: too many things just do not work and never get fixed. - auto connect with firewall - blocked websites —— Can mmmm wondering if a ratings farm was molotes for this app. I have been a customer for a few years. Issues that still plague me (regardless of iOS version, device, network) include the following: 1) Super slow to connect. Every time your phone goes off, you need to mess with settings and pick a new location before you have internet going again. Happened 6 times in the last hour for example. 2) Stymied by VPN Blockers ALWAYS hitting road blocks, always having to go to the app and mess with setting because vpn is blocked by a service. Wares SO much time. Examples include: - extra captchas - no access to banks, TacoBell, OfferUp, LetGo, CraigsList, White Pages, Local services, utility companies - and endless and growing list of services that will not let you connect when Windscribe is on. 3) Support Support fails to answer tickets. There is one open ticket now for maybe 3 months and nothing from support. Take support to reddit where you get yelled at by their staff for being a customer. Those are my main beefs. Service is slow (lot of dropped connections if you are streaming video or music).Version: 2.4.0

BAD VPN, BROKE MY WIFIVPN Made My Games Lag, Broke My Wifi. Pretty Much A iPad Virus. NOT RECOMMEND..Version: 2.7.7

App keeps crashing on IOSThis has happened so many times now only on IOS.Version: 3.5

Need improvementsI wish Windscribe would put more effort into their iOS app. Experience on iPhone and iPad is nowhere near as good as their Mac app. Takes ages to connect. And when it does connect eventually basic things like messaging apps will stop working (and start working again the second Windscribe is turned off). As it stands, just can't rely on this working..Version: 2.7.8

IPhone app drops connectionI’ve been a Windscribe user now for about two years. Their desktop and browser apps are generally excellent, current running on my MacBook and desktop as well as an entertainment and streaming server. They have the best support I’ve seen for Linux of any VPN provider, with releases for multiple distro s, package managers, and architectures, unlike most others which give you only a .deb if that and leave you on your own. The iPhone app, however, has been frustrating since the update as it drops connection. A lot. I used to be able to turn it on and it would persist across networks as I moved from WiFi to over the air throughout the day, but now it simply drops and doesn’t even indicate that it has. Every switch, even to known connections, requires a manual reconnection, each and every time. Please fix it. It’s much more frustrating now than it used to be..Version: 2.2.0

Doesnt work for meIt never works when i need it to work, i cant when get onto google.Version: 3.3

Widget FaultyThe widget when updated to ios 15.5 just shows a white block..Version: 3.1.0

2 star review but only for the ios appI love windscribe and have subscribed for years. The windows app works perfect! Unfortunately the ios app is basically unusable for me. The problem is once the screen locks I am unable to get any Internet without disconnecting and then reconnecting. Also the kill switch does not work AT ALL on IOS. After some reading it is my understanding that this is because of IOS limitations and not windscribes fault. What I find odd is if killswitch doesn't work on ios then WHY is it an option? This gave me false security while using potentially dangerous wifi for quite some time. Not cool. I highly recommend windscribe but their ios app is no good. There are of course other 3rd party apps to connect to windscribe and they also make it easy to create the required file needed. If you do this though you will lose the killswitch feature which is one of my main deciding factors in choosing a vpn. I will say that windscribe is one of the absolute best vpns I have ever used for speed and price but the software is lacking! To be fair the software has improved over the years so I wouldn't say they aren't trying or don't care..Version: 3.5

Not a bad at allAs a canadian it worked for me for a while then it stopped working all of a sudden, like i couldn’t watch shows that were on american netflix anymore..Version: 2.7.9

Poor choice of countries with free serviceIn order to access the IPs of Spain, Italy and other European countries, you have to pay. Seems like there is a very limited choice when using the free service: only UK, US and a few other places..Version: 3.7.3

Doesn’t work.The app doesn’t connect. I wouldn’t risk wasting money on this VPN. It just doesn’t connect. I have to find an alternative now..Version: 3.5

TrashGarbage app doesn’t even work. No support. No replies to emails or chats or tweets. Keep your lame sarcasm to yourself. After opening the app, I keep clicking the big “power” button but nothing happens. Already tried logging out/in and reinstalling the app. Update: lol the developer replied to my review calling me a “liar”. Learn one thing about customer service: don’t call your customers “liars”. Your app is full of 1 star reviews anyways. And if you had used your brain for anything other than lame sarcastic and condescending replies, you’d have seen that I did mention I was already logged in. I tried logging out/in several times, and even reinstalled the app and it still didn’t work. Either way, I already deleted your garbage app from my phone. There’s other, better VPN apps to use out there anyways..Version: 2.7.4

WHAT IS GOING ON?I’ve been using Windscribe since the 30th I don’t know what’s going on but it won’t let me watch geo restricted content on Netflix I’m thinking about buying a vpn subscription because this was my go to free vpn service that I would recommend to basically everyone I know I have tried deleting Netflix and reinstalling it I’ve tried deleting Windscribe and reinstalling it but nothings seemed to work if I could get help fro the developers I would appreciate it..Version: 2.7.8

Bad experiences since installThe app has been a major pain in almost every way. Constant disconnects and configuration issues have made me need to manually go reset the app almost every time I unlock my phone across two different devices. Today it stopped working altogether. Reinstalled, can’t even log in. App UI is broken. I bought a week with IVPN, who seems to be a more favorable company overall anyway (and who I meant to switch to earlier but Windscribe auto renewed). We’ll see how that goes. To be fair, Windscribe on PC has been nearly flawless. And their track record is very good compared to most VPN companies. The product is fine. It’s just the app that has been nothing but trouble..Version: 3.1.0


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