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Adobe XD App Complaints & User Negative Comments 2024
Adobe XD app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adobe XD? Can you share your negative thoughts about adobe xd?
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Adobe XD for Negative User Reviews
✓ Needs Editing CapabilityWhen I first saw that XD was available on iOS I was excited that I would have yet another platform I could edit my design in, keeping my process inside the Adobe suite. I am completely disappointed that the app is little more than a viewer. Having an app that would allow me to effectively develop interactions on iPad would put Adobe on par with its competitors..Version: 13.0
✓ Failure to display type makes app pointlessHalf the time the app won’t correctly display my typefaces, making any testing completely pointless. It is a clear bug because the same file will display the same fonts another time. A very frustrating situation that makes the app unusable.Version: 50.2
✓ Does not function at allThis app has no tools for creation of new projects and all the menus are greyed out until you sign up for a creative cloud subscription. I thought this app was supposed to be free?.Version: 50.2
✓ Just the basicsI appreciate the real time viewing via USB but would love to see this turn into a fully fledged XD app for editing on the go. The iPad Pro is faster than my computer now! We have Photoshop and illustrator on the iPad now let’s bring it home with XD :).Version: 40.0
✓ No reason not to have desktop functionalityNo reason not to have desktop functionality.Version: 41.0
✓ XD reviewXD was awful. No way near the quality preview needed for PS files. Taken Preview away without warning???? What really?.Version: 6.0
✓ This app is pure garbageHow is this app 5 stars? It is virtually unusable. It caches old art boards that are impossible to purge and restarting the app does not help. Working on your prototypes/wireframes is a nightmare with this thing. Also, you already have a developed product that is 100% identical! Adobe Preview works great on Photoshop! So why not use it in XD? Why creat the same thing twice, but making the second version absolute trash? Just use Preview in the desktop version of XD! Your company is NOT efficient!.Version: 6.0
✓ Please bring the full app to ipadI am a design who has been working purly off an ipad for the last tro years. A friend of mine told me about this excellent app, and I would love to try it out. When is the full app coming to iPad Pro?.Version: 36.0
✓ Bad with iOS 16I updated my phone from IOS 15.8 to 16 and now all my projects I try to render are extremely lagging to the point where I cannot simulate or test my build. I tried different Wi-Fi, redownloading app, resetting phone. Nothing works. Extremely annoying. I shouldn’t have updated IOS. This needs to be fixed. I’m using a iPhone 11 Pro..Version: 50.0
✓ Bad uxBad ux.Version: 50.0
✓ So what... UselessI thought this would enable me to take a sketch and turn it into a very basic prototype but nope; This basically takes your stuff you did in XD on OSX platforms or Windows and makes it ...I guess... viewable on a mobile platform. So what... There are tons of ways to do that without yet another app taking up space on my device. No on this thing..Version: 18.0
✓ It ready for prime timeAlthough the desktop version looks promising, this mobile effort doesn’t feel fully implemented yet. There was no clear way to get my desktop file over to the mobile. And there is no way to make prototypes from scratch on mobile. It says use the cloud or connect to the desktop computer, but my work machine cloud ID is different from my mobile and the work machine is locked down so I cannot connect they mobile to the desktop. Adobe’s walled garden is not ideal. Avoid until they work out the kinks.Version: 13.0
✓ It cool but also sorta useless.Having them as a reference is cool. But you can’t edit or do anything meaningful. This is basically one level above screenshooting I mean we are 2 weeks away from full illustrator on iPad. All these other photoshop type apps. And Adobe can’t even make these work on anything other than the computers. I love the Adobe line of products I’ve been with these guys for 8 years +. But this is starting to get embarrassing how far behind the game you guys are on mobile..Version: 33.0
✓ Editing capabilities pleasePreview is fine but on an iPad Pro I want productivity. Give us the full functionality of XD so we can continue our work..Version: 18.0
✓ Can’t even get in...I’m willing to change my review as soon as I can log in and actually review the product, but it seems like I can’t even do that? The login page offers the ability to log in through Adobe, Apple, Google, or Facebook. All buttons seem to work except “Continue with Adobe.” I’m absolutely willing to admit user error when it’s present, but all arrows point to a broken button. Adobe please help!.Version: 29.0
✓ No way to TEST prototypes without a subscription?I work every day with lots of prototypes that need to be tested by random users and approved by the management team and Adobe XD is not offering a preview in Full Screen for Mobile Apps prototypes without having an account or paid subscription - which is ridiculous! Do you think my random users will ever create an account or pay you a monthly fee for me to test my prototypes on full screen?? Because the web view has the annoying navigation bar which makes the prototype Not Full screen, and look stupid!!! I wish this app will have a preview mode for anyone with a prototype link without asking them for an Adobe account! Now, I have to give my phone to everyone, one by one so they can test the prototype app in full screen and 1 user at a time, and impossible to work remotely!!!!.Version: 50.0
✓ Nice start. Needs workI was elated when Adobe announced this tool. I was hoping it would be more robust. I’m sure they will continue adding new features along the way. But as for now. Too many crashes, bugs and lack of features to call it a “prototype” tool. Looking forward to the next updates..Version: 12.0
✓ So buggy and slow on iOS 16Everything was fine at all until it started to get buggy and when I open the app animations are slow once I swipe while testing my prototypes. I know it’s normal that some apps aren’t supporting this OS cuz it’s been released recently but at least developers of any app should always be prepared for what’s coming, I’m in a team of 10 UX designers and we wanna test the project that we’re finishing in 3 weeks. How are we gonna know if it’s good when the app gets buggy and so laggy? 🙂🙂🙂🙂.Version: 50.0
✓ Slow laggyLatest updates made previews laggy.Version: 50.0
✓ App crashes every time I try and open itGetting pretty sick of Adobe. The software just isn’t good enough compared to the competition. Sadly I have to use this for work..Version: 50.0
✓ Feeling challengedAs an illustrator user I am feeling awkwardly challenged to use xd - nothing about this feels intuitive as a newb.....Version: 28.0
✓ Good, but so much more potentialOften this app is very slow and does not even allow me to preview documents, which is currently its only functionality. Since it can’t do this, I deleted it. Is this going to be fixed? I am using an iPad Pro, and it doesn’t work on my Google Pixel phone either. For me the features that would take this to the next level would be the ability to create wire frames and prototype them right here on the iPad Pro and have a seamless sync into mechanism across iOS and desktop software so that you could create on both devices whenever, and wherever..Version: 6.0
✓ Mobile preview works when it wantsIt’s not working, even though everything is updated and plugged in properly ... huge waste of time..Version: 24.0
✓ IPadI can’t use it in my iPad I just view the project not able to change or add any thing.Version: 49.0
✓ It’s mehI feel Figma’s mobile viewing app is leaps and bounds ahead of this one. For one it doesn’t refresh automatically. I have to back out of the viewer to where my files are, refresh the files list AND THEN go back into my project to see any changes. I also don’t get a true sense of how my mockups look as fonts come up missing. It’s an incredibly basic and at times, frustrating experience..Version: 14.0
✓ Pls add Wireless ConnectivityPlease add the ability to connect via WiFi or Bluetooth. You can if you upload you files to the cloud, but not reliable. I don’t want to keep my device plugged in all day and constantly changing, which kills its batter life..Version: 39.0
✓ This doesn’t workAdobe has been pushing a lot of crappy updates recently. This is just the latest. Once you preview an XD file in this app you are locked in. There is no getting out of that view. Not to mention that the view couldn’t display custom fonts and the layout wasn’t even close to representing what I designed. Agile doesn’t mean push crap and fix it next time..Version: 3.0
✓ Great! But…I really like using this app with the live changes preview. Really helps me see what I’m doing. However, the other preview setting ( directly from the file) is so unbelievably laggy and slow. Sometimes it doesn’t even load images. If this could be fixed so my animations don’t look like they’re going at .3 fps, this app would have 5 stars.Version: 50.0
✓ Doesn’t work on iPad proI cannot use it on my iPad pro. I should connect to a computer to be able to work on my iPad… can you please fix it? M1 chipset is strong enough to handle these softwares. Thank you.Version: 45.0
✓ It’s okay but very buggyIt’s a very useful app for previewing on mobile. But. Sometimes the fonts don’t load and the screen doesn’t refresh. Even more so after unplugging from the max..Version: 50.0
✓ Projects not updatingI just downloaded the app and the latest project file is 6 days old. Hav saved the file on desktop and checked the file just not getting the latest file. Not sure if it’s the app or cloud storage but an annoying problem. iPhone 8 latest iOS update.Version: 29.0
✓ Make our lives easierFor the life of me, I cannot understand why Adobe couldn’t release a full functioning version of XD for iPad. It is easily one of the simplest apps to translate, and there are no real suitable prototyping options on the App Store. Please just get this one sorted for us!.Version: 28.0
✓ Lack of support for FontsDecided to give the app a try for prototyping but quickly discover a key issue...there is a lack of font support. Any design which has key typography elements you best outline them otherwise you will have issues. Open Sans...doesn’t display..Version: 1.2.7
✓ Desperately unreliable mobile appThe desktop app is great, I can’t fault it. The mobile app, when it works, is also great. But unfortunately it only seems to recognise a connection to the document about 1 in 10 uses, thus, barely usable..Version: 47.0
✓ Love XD but the app keeps failingKeeps freezing on a wrong screen. Unable to preview a new prototype. It’s my work tool and I can’t work without this.Version: 50.0
✓ App icon is messed upAdobe the ONE company you think could figure out good design and they have app icons with an outline that doesn’t match the squircle shape Apple uses for their app icons, so the outline is messed up in the corners. Probably because the designer is only allowed to use Illustrator to create the icons, which doesn’t support proper iOS rounded rectangles like Sketch..Version: 15.0
✓ Void of basic UI controlsFirst, I can’t understand the 5 star reviews of this mobile app specifically. For starters once you choose a prototype to view, it fixes to the art board viewport leaving black space around board. If you extend the viewport in XD desktop and republish to full vertical, the artboard appears as a narrow strip in mobile app. That would be ok if the app supported ZOOM. You can’t zoom in on any artboard like all other prototype apps in the market do. Zooming is an intuitive must have for any object. Second I found it almost impossible to go back to the prototype menu. I tapped everywhere on screen to try to access their limited menu drawer. A few times it appeared but I don’t know what I did to access it. Still a mystery. Many of us would like to use XD for web design, not only mobile apps. Clearly Adobe has not really considered web designers as a user of XD. For one they don’t support color management making any color you design completely off when deployed in this app. Adobe start by observing your competitors and copy their base functions that we users intuitively expect. Then throw in your Adobe Sensai to give you distinction. The lack basic functions makes this workflow inferior in every way..Version: 24.0
✓ You can't create new work on iPad?I thought there was a way to create a new work on the iPad app, but nope, you have to use a PC..Version: 37.0
✓ Adobe XD price going up for “premium” featuresWhy make a program for people to use and then after a while say certain key features are “premium” which in all actuality are very basic like not being able to save locally to your own computer and charge a higher price for it? Adobe you just never learn from your mistakes which is disgusting..Version: 25.0
✓ Used to love this app but...With the latest update, I know longer have any idea how to exit a specific project, or even view all the screens in the current project. I used to be able to do both these things with a simple long press on the screen, but now all this does is have a blue bar appear on the very top of the app, which I assume is meant to signify some sort of voice command? Anyways, this app is unusable in its current state, and i will leave my 1 star rating until something changes..Version: 13.0
✓ UselessIPads are more than capable of supporting the full version of the CD app. Why is this functionality withheld?.Version: 34.0
✓ Randomly laggy and freezing on iPhone 13 Pro MaxRandomly freezes and lag during designs previews on iPhone 13 Pro Max (using build 45 and iOS 15.1). This makes the app 100% unusable as it can’t even scroll properly. Tested same design on iPhone 11 Pro Max and it works buttery smooth. Deleting and reinstalling the app does not fix the issue. Please fix this..Version: 45.0
✓ Not 508 ADA CompliantAs an Adobe user, developer, and someone who’s vision is aging and needs applications and websites to be compliant, I am upset that Adobe has not bothered to adhere to the best practices for accessibility of their products. There is no responsiveness or rotation or even an option to increase fonts etc for accessibility making the interface look as though everything is written in a 2point font. I think it is time where those of us who have been paying through the nose for several decades on Adobe’s products and services use the power of our long term association to get Adobe to address the elephant in the room. More accessibility!.Version: 16.0
✓ Slow, glitchy and laggy on iOS16It’s a headache on iOS16. Animations lag, user inputs lag, it crashes..Version: 50.0
✓ BugsNo matter what I change in the design software, there continues to be glitches where buttons don’t work properly and things are out of order.Version: 35.0
✓ Glorified Testing AppI love using XD on desktop, it’s my go to for web design. I’m just very underwhelmed by the iPad version of the app. It’s good for previewing stuff, sure. But I’m disappointed that you can’t edit/create your designs without plugging your iPad into your desktop. I like being able to do stuff on the go with my iPad, but having to use a computer for editing holds me back from doing that. When can XD get a full iPad version like photoshop?.Version: 41.0
✓ Good app, cannot load files from anywhere other than CC.This app would be perfect if it had the ability to load files from the Apple Files app instead of only allowing loading from Creative Cloud..Version: 28.0
✓ Good app, needs fixing though.I rely on this app a lot for my prototypes and overall it’s really good to get an exact replica of what your working on from a mobile device, but it’s very frustrating that it keeps closing every time I “view art boards”. This needs fixing ASAP so I can enjoy it’s features to the max!.Version: 23.0.1
✓ Can’t sign in - iPhone 13 proNone of the options work.Version: 43.0
✓ Absolute garbageHow in the world does a device with 1TB, 16GB RAM and a pencil cannot use the full version of XD. You’re laughing in people’s faces with this joke of an app. How are you able to optimize all your other apps in your suite but this is a fisher-price version of the app?!?! Absolute garbage and ridiculous. Makes me want to vomit.Version: 41.0
✓ You took away the zoom featureCompared to the actual platform, the mobile experience feels neutered and neglected. Even more so now that u can’t zoom in to view your prototype or scroll longer artboards.Version: 33.0
✓ Runs way too slowI spent the past two days building a high fidelity proto and then try to run it on my phone: iphone 6+ updated with the latest version of the app and the latest version of xd on my mac. the prototype ran so slow it was utterly useless. The hit state prompts (which i need for this test) take anywhere between 5-20 seconds to prompt and disappear and the pages take 2-5 seconds to transition, even when i turned transitions off. i am so gd frustrated with this tool bc every time i try and fully integrate it into my workflow i find out that the freaking app/tool doesn't support some absolute critical functionality. EXTREMELY frustrated and i think i have to just say f-adobe and go with sketch, principle and zepplin bc these guys have burned me 1 too many times..Version: 1.2.5
✓ In compatibleThis application isn't compatible with iPhone 5c..Version: 1.1
✓ Linking to an anchored area on another artboardLinking from one artboard to another is simple. Linking from one artboard to another but to a specific area of that artboard cannot be done. This is such an elementary feature of everyday web design that I’m amazed it’s not been implemented. When presenting to stakeholders I was having to create workarounds so they could see what I was trying to convey. Can this please be a feature!.Version: 43.0
✓ Does what it does best but needs more featuresYou’re porting all of your CC apps to iPad in full, but you still can’t get a basic app like this to design and create. only test. also was the ios 12 support drop really necessary?.Version: 34.0
✓ Fonts have never worked for me.I have been an XD and typekit user for almost 2 years now and there is a constant problem of fonts not showing correctly in the XD app after downloading from the cloud. It’s been super frustrating an really slowed me down while trying to work with clients. I have tried everything I could to make it work and the only thing that seems to help is removing and redownloading the app every time I want the fonts to load correctly..Version: 16.0
✓ Unusable on iPhone 13 ProWhen viewing a prototype, this app seems to cause the adaptive refresh rate to lower to its minimum of 10hz causing the prototype to feel incredibly laggy. At such a low frame rate, you miss entire animations and miss pages while scrolling. In case anyone else has the same issue: A workaround I’ve found is to turn on screen recording while viewing prototypes. It seems to force the refresh rate to stay higher.Version: 45.0
✓ Some Serious IssuesContent doesn’t consistently update automatically on my mobile screen when I edit it on the desktop app, and none of my text layers render correctly at all — they’re just jumbled characters. I’ve barely dipped into this app, and on day one these things are making it unusable as a professional application. The basic function should be to show you accurately what your design should look like on your mobile device, and it’s not fulfilling that use case even remotely competently..Version: 41.0
✓ Works, but could be betterIt’s helpful to have a companion app to XD for testing prototypes, however, it’s somewhat ineffective when certain interactions and fonts aren’t able to be displayed in the app. So while it works, I think it should just work without extra preparation when viewing an XD prototype..Version: 29.0
✓ It’s the worstNo updates, app keeps crushing.Version: 50.2
✓ Needs ability to refreshPlease add an option to refresh the current art board. A simple swipe down to refresh feature would suffice, if it’s not possible to update in real-time. Having to exit the screen and then go back in each time is counter-intuitive/productive. Should be a day one feature..Version: 22.1
✓ Adobe Fonts Not LoadingYou would think using active Adobe Fonts on Adobe XD would work, but no they don’t load. Uninstalled app, log out, and still nothing. Going to manage fonts shows that they are downloaded. The saving grace of this app is the live preview as I’m working on my Mac, the mobile device is updated..Version: 50.2
✓ Not user friendly on accessing the prototypesIt’s kind of annoying that you have to bring a USB cable to connect your prototypes when you can actually connect it by accessing the project. Can’t just reference some other brand that once you click on the prototype it will show directly on mobile? And it will go to desktop prototypes in mobile view and it’s hard to find the navigation tools or buttons once you’re in that view..Version: 43.0
✓ Cannot be used to do prototypingThe app allows for testing, but you can’t edit any of your files on it. The iPad Pro has enough power to do ui/ux work, so it’s really a shame... Likewise, Adobes iPad version of Photoshop is also lacklustre..Version: 35.0
✓ Just didn’t workPreview opened but that’s about it. Why haven’t Adobe built Xd as a full App? As usual Adobe fail massively..Version: 28.0
✓ CrashesWasted 2 hrs trying to solve it. Crash for no reason. Device: iPhone 13pro Max XD Version: 50.0.12.14x64.Version: 50.0
✓ XD preview issuesCompared to Sketch Mirror - which is virtually ‘plug in and view design’ this app needs a bit much on the tlc..Version: 50.0
✓ Needs fixed positioningI would love to use adobe XD as an app prototyping tool but the fact you can’t fix/pin elements such as headers and footers stops me from using it. Having used adobe products for the last 15 years I am familiar with the workflow so from that perspective it’s good, but until the fixing/pinning of elements is introduced I can use the app or share work with clients..Version: 5.0.1
✓ New “Cloud Documents Feature Makes it WORTHLESSUntil the latest release of XD CC and the reworking of how you saved your documents (published and shared) this was a serviceable means to look at prototypes made for phones. Now it is UTTERLY USELESS. I don’t want to have to publish for viewing on the web and save to cloud to view in the app. I have cloud storage, we have our projects organized in folders, why the bloody blue blazes would I want to have a different version? Let us access our documents the way we want to, not the way you want us too..Version: 14.0
✓ Limited in features and unintuitiveAlso loading docs takes for ever.Version: 49.0
✓ UselessUseless app.Version: 24.0
🙂 Adobe XD Positive Reviews
Adobe XD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Adobe XD.
⛔ Adobe XD Problems
