Publix Pharmacy Positive Reviews

Publix Pharmacy App User Positive Comments 2024

Publix Pharmacy app received 8 positive comments and reviews by users. Can you share your positive thoughts about publix pharmacy?

Publix Pharmacy for Positive User Reviews

✓ Worth its weight in goldUnfortunately our family has a lot of prescriptions to juggle but this app makes it so easy. It shows me what RXs are due for refill (which I can do with one click) which ones are out of refills (which I can renew with one click) and all of my history for each one. I can use the app to prepay for them which allows me to use the shorter Prepaid Pickup line. Having several “patients” in our household and nearly 2 dozen prescriptions to oversee, I don’t know how I’d do it without this app..CindyLee103Version: 2.5.30

✓ DisappointedVery disappointed with the app. I set up my account and scanned my prescription and it tells me I don’t have a telephone number or email associated with the account. It instructs me to call an 800 number which is only available during business hours. I don’t have time to waste on this. Update: After calling the local Publix and giving them my cell number (they had my landline number), the account setup was easy. Haven’t had a chance to use it much but so far seems very helpful. Thank you for your response and assistance!.Broadband63976Version: 2.7.3

✓ Simple and easy to useI love this app. I get to see all my prescriptions, request refills and pay online before going in. It’s simple and to the point. I’m a minimalist who gets overwhelmed when there’s so many options that aren’t placed in a simple order. I do however have one request for next update, could you please add a note/ nickname section to each prescription so that when we are scrolling through our list of medications we could name it to help us remember what it’s for. Having so many meds with difficult names to remember can be difficult enough so it’d be nice to make it even easier by nicknaming. Example: Tazorac- nightly face cream Doxycycline- antibiotic.Zpd1229Version: 2.5.30

✓ Quick response from developersNEW NOTE: Received an update from the developers today promising to update/improve the app. Changed my review from 1 star to to 4 stars for their attentiveness. Will update again if they actually follow through with the updates. ORIGINAL REVIEW: Looking for vaccine information & availability and to book an appointment (as suggested by store employees). Not a word about vaccine availability. No mention of any vaccines except for flu. What about Covid, RSV, Shingles, etc? Nothing in “help”. No place to book an appointment, even for flu which you do advertise. Waste of phone space. And in case you also designed the website, it’s the same with the Publix website. Will be deleting this app. Don't waste your time downloading it people..GOVS FanVersion: 2.7.6

✓ It’s helpful but not as much as it could beI like the app. I like being able to see my prescriptions and refill them with just a click. One of my problems is that here lately when a script is being refilled it says no refills available. It later corrects itself but it’s confusing in the mean time. My other issue, and my biggest, is that there is no communication from the pharmacy. It would be nice if there were generic messages that let you know why the script has be “in process” for 5 days. Messages like “not in stock, arriving tomorrow”, “too soon for refill”, “provider denial”, “contact us”, etc. would be so helpful. It takes time away from the pharmacy when I have to call and inquire about it when there could just be a notification through the app..Breezy0204Version: 2.2.0

✓ Publix pharmacy appBeen using this app for just under a year now and it has been very helpful. Makes ordering my medication easy and fast. My only complaint would be to give me the option to remove or archive medications that I no longer take. I have medications that are on my list that are over a year or two old. Some medications were one time use medication but I still have to scroll through them to find the medication I want to have refilled. If the app allowed me to chose which medications I wanted to archive it would be a 5 star review..VetDD214Version: 2.6.11

✓ Great app, just very slowIncredibly useful - lets me see all my scripts, last refills, request refills, see costs, prescription instructions, etc. The interface is modern, pleasant and simple to find what I need. Has everything I would want or need to handle my monthly prescriptions! :) Now the downside - I’ve been using this app for a couple of years now and the loading time between changing screens is unreasonably long (and feels like it got longer lately). I went to pay through the app just now and going from screen to screen in that process took forever, which finally prompted me to write a review in hopes of bringing it to the attention of the devs. I’m also a software engineer so I’m knowledgeable to an extent about making requests and making loading pages responsive and such, and the long loading times between each screen just seems unreasonably long from both a user perspective and a dev perspective (anywhere from 1-2 seconds up to 8-10 seconds). If it’s helpful for the devs, I’m on an iPhone 13 Pro Max with the latest update of the app and of the iOS software, and it happens whether on wifi or off wifi, and whether I’m using high speed internet or crappy cellular connection. Again, LOVE the app, use it all the time, super duper appreciate it! Thanks for making it! Just wish switching screens every single time didn’t take so long..SammyHoweVersion: 2.7.3

✓ Not recognizing my account infoI have checked with my local Publix pharmacy as well as called customer service. Verified all the information is correct but yet on the website and the app I receive an error about my information not matching patient's pharmacy record. The odd part is I was previously recognized and would receive notifications about my medication being ready to pick up. I do not receive them or SMS notifications anymore. I've decided to delete the app because useless and thinking of moving my prescription to my employer's preferred pharmacy - Walgreens.ZEF81Version: 1.4.1