Baby Tracker. App Negative ReviewsFitness Labs

Baby Tracker. Negative Reviews

4.6
4.62455 star

Total 76 Negative Reviews

Baby Tracker. App Complaints & User Negative Comments 2024

Baby Tracker. app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using Baby Tracker.? Can you share your negative thoughts about baby tracker.?

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Baby Tracker. for Negative User Reviews

Glitchy and unreliableI started using this app since the day my son was born. For the first week it worked fine but once our subscription kicked in ($23 for a year with all benefits unlocked) it either wouldn’t save entries, the time stamps for naps and feeding would be wildly different, and the app never updates so you have to close it down and reopen just to see how long it’s really been since your child ate or slept etc. with the time, say I started the timer when my son went to sleep, when I’d go to turn off the time, maybe an hour or so later, to save the amount of time he’d slept itd say a ridiculous amount. 2000 minutes plus. For $23 this is a waste of money and only causes frustration. Only reason I gave it two stars is because for the first week out of three I used it, it was fantastic..Version: 1.6.6

Overly complicatedToo many taps clicks, the Baby Tracker Pro app is much more streamlined which is what parents need- something that keeps data logged and allows you to input quickly. Still need to fix the word “poppy” to “poopy”. Biggest issue, I emailed you guys and you’ve yet to respond- you billed me for an annual subscription when I only authorized a 7 day free trial. You billed me the same day I started the 7 day “free trial”. If you want to respond- please respond to my email not on here..Version: 1.5.6

There are some issues that needs to be resolvedI actually like this app but there are few issues. For instance, there is no way you can edit something, instead you have to delete it on order to have the correct info reflected. The sleeping timer stops once you get out of the app. Also, the pumping option only allows you to time one side at a time, I use a double pump..Version: 1.5.7

DisappointedEvery time I use the app to keep track of how long I’m breastfeeding, it crashes and I lose track of how long I’ve been feeding. I want my money back because the only reason I have this app is for that feature. Extremely frustrating..Version: 1.6.4

Attempting to cancel subscriptionCannot find how to end the subscription. Complicated cancelling makes it difficult to trust the app overall..Version: 1.7.0

Not registering all entriesThis app is useful but has a lot of problems. Its not registering all the feeds and diapers. Sometimes I have to enter things manually multiple times. I also subscribed to the full access and it still hasn’t given me the full functionality..Version: 1.6.6

Needs ImprovementThe app has a lot of glitches where I’ll have to force close in order for it to work or sometimes I’ll have a feeding or sleep timer going and the app will just quit and I lose that information. I don’t like that you can’t view the previous month in the history section because that’s the entire point of me recording everything for so long. There also isn’t a feature for my husband to add the app so he can edit if I’m away. It’s disappointing that I had to pay for the app before finding out this information. For the most part it does it’s just it just needs some fixing..Version: 1.7.6

SCAM - DO NOT DOWNLOADAutomatically subscribes you by getting you to click “continue” instead of “skip” buried in fine print. $35 and useless. Deceitful. Will be taking this further. Do not want a response from the developer unless it’s a refund..Version: 1.5.1

Terrible appThe app doesn’t work properly unless you purchase a subscription, even then when you do it still doesn’t work to its full efficiency as it tries to tell you to “unlock pro access”. I have to constantly re add in information because it doesn’t save or deletes it. Terrible app & waste of money - I want a refund..Version: 1.7.6

Overly fiddly to useI just wanted to log feeds but in order to do that with this app you have to click on so many different options, it’s fiddly to manually enter a past feed, and the log doesn’t actually tell you the precise time of the last feed, it just gives a vague “2 hours ago”, “3 hours ago”. Ended up unsubscribing and downloading a free app that is much simpler but does what I want it to..Version: 1.6.5

Glitches more then it worksI wish I could get a refund for my subscription I got. This app didn’t work more often by a lot than the times that it did. I am finding a new app..Version: 1.7.7

Hard to useOnly has relative time on feeds so hard to track what you have logged. Needs work to make it easier to use. Very clunky.Version: 1.6.6

Beware of auto charge ($37.99/year)This app sounded amazing until I downloaded and found it not useful. It required having my phone on hand during all feeds and nappy changes to remember to input data. I deleted the app after less than a week but forgot to check any subscription. I’ve just been automatically charged the full 1 year $37.99 even though there are lesser options. The description for app reads $23.99 for one year? Anyway definitely not worth the money. Possible useful for the first few weeks postpartum but then irrelevant from that point onwards so a year subscription is completely unnecessary..Version: 1.6.4

Great concept, needs fixing.The app worked great at the beginning, was worth the money until now. Every time I open the app to check the timer and see how long it’s been, the app has turned off the timer and I have absolutely no idea how long it’s been. Very frustrating..Version: 1.5.7

Don’t downloadI downloaded this thinking it was free, then realised it was free for a limited time. I didn’t think it was of any use to me so I deleted it but have since realised my credit card has been charged $37.99 for a full years subscription without my knowledge..Version: 1.4.3

Nice UI, bad UXThe app looks really nice but doesn’t seem developed by actual users. Can’t properly edit things, can’t set start time on breastfeed timers, stops breastfeed timer if you change screen, has a button to remove entries (swipe was invented a decade ago) but no edit.. this was from first 3 minutes of using it..Version: 1.6.4

Feed amounts changeFeed amounts not accurate. If I put in 150ml, it changes it to 149ml, then if I make it 151ml, it keeps it at 151ml. Doesn’t seem to like the amounts I feed.Version: 1.7.1

Stoped workingI loved this app from the start. It’s so hard for me to keep track. But it stopped working. It says it was successfully added, and no feedings or diaper changes are actually displayed..Version: 1.6.6

It’s a scamThis app is a scam! Automatically subscribes to pay!! There’s no option to cancel it!.Version: 1.4.3

No Way to cancel subscription or contact developerI was automatically subscribed to this app though I was not happy with it (even deleted it off my phone before realizing I was charged for the year)and there is no direct way to contact anyone or cancel the subscription. I have tried the available email and the developer email and have not received any responses. I don't even know how to ensure this app doesn't charge me again in a year! I've looked and looked for ways to contact any support to no avail. If anyone can direct me I would be very gracious..Version: 1.6.9

Very BuggyI’ve paid for this app and am getting more disappointed each day. I use it constantly to track feeds and diaper changes. “Insights Daily is not updating, I have to click on weekly and then back again to see what my Daily feed summary is. I also cannot see the history properly. My app looks to be stuck in September for details..Version: 1.6.4

Needs workThis app needs a lot of updates and work. When you try and use a lot of stuff it glitches and is very basic quality. The basis of that app is there and good but if they took the time and updated a lot more features it would be better. It’s like going back to using the first ever iPhone that came out when you’ve been using an iPhone 8!.Version: 1.3.3

Very disappointingThe screen turns off and the timer stops! Useless. Other pitfalls. Lack of information about not being free! Why to pay if it doesn’t work. I contact them but they haven’t fixed anything and they don’t want to refund..Version: 1.5.5

Buggy & IncompleteThis app has potential but unfortunately, it lags and seems like someone had really good ideas but gave up making the app halfway through. The visual data charts don’t work correctly. The articles aren’t readable— you can’t scroll down on them. This app is easy to log & view the number of times things happen. But falls short on all these other ends and on showing my baby’s overall trends. The most important thing for me as a new mother is to see the average of times my baby is asleep in order to plan my days around it and be as productive as possible within the small times while she’s asleep..Version: 1.7.8

GlitchWhy won’t it allow me to access my history?.Version: 1.6.6

SCAM !!! do not downloadI downloaded this app and was automatically charged $39.99 for a yearly subscription without being notified!! When I contacted to cancel the subscription I was told that I would need to contact apple for a refund - I have not received any refund or contact to date. The app itself isn’t very good and I don’t even use it!.Version: 1.6.4

Continues prompting for upgradeThe soo is great but regularly fails to allow me to access data and displays a banner to ‘upgrade to pro’ which I have done and paid for, still the app prompts and fails to allow data to be input..Version: 1.6.4

Clean InterfacePros: I like this app. Very clean interface. Straight to the point. Cons: Does not show real time - example if you fed the baby at 4:30pm it won’t show that. It will show 20 minutes ago or 2 hours ago or 19 hours ago etc. It would be nice for the app to show the actual time. Babies run on schedules and it would be extremely helpful if this feature was implemented. Cons: If you enter an incorrect time for example or you enter incorrect oz you cannot edit. The only option is to delete that entry and re type all the information again. It’s annoying. Waiting for an update will give 5 stars.Version: 1.6.4

Good when it works...I found this very useful and relied on this quiet a lot. But now I cannot input any data and it’s effected my pattern a lot. Very disappointed. Otherwise it was nice and easy to use..Version: 1.6.9

Free version is useless. Premium version is still useless.There are numerous better apps available for tracking your baby. This app allows you to enter and track feedings and diaper changes and sleep but viewing the information you’ve entered is difficult/impossible. You get so frustrated that you try out the premium version for their two week free trial and find it to be just as useless and even more frustrating and DO not believe them when they say the will remind you about your trial period ending prior to charging your card..Version: 1.7.0

Love/Hate This AppI would not recommend this app to anyone because it constantly crashes and you will lose all of the data you have had. I have tried this app twice because when it works properly, it’s wonderful, but after a month or so, it freezes and stops working. I could not restore the info that I had saved, so this app is ultimately crap..Version: 1.5.1

Not worth paying.I loved this app during my free trial. Once the subscription started and I began paying, the app timer no longer worked for feedings. I have to use the stopwatch on my phone to time it which is annoying. I paid $23 for the year, and the timer on the app uses to work great. Also, it is stuck on the “right” breast for last fed even if I mark that the left was used. So I have to remember on my own and can’t rely on the app since it won’t update. Overall, it’s a good app. But it’s not worth paying it if it’s not going to work correctly..Version: 1.7.7

Mon and dadSo my wife and I are trying to find out how to both have access to the same information, but can’t seem to do it without logging in with my google ID or hers. We do not really want to merge data between phones. Any other way to link both of us without sharing google login?.Version: 1.6.4

Last Feed/Change doesn’t auto update.Please fix this. Every time I open the app I have to tap into the last feed then go back in order for it to refresh..Version: 1.6.5

Do your researchApp is alright, but don’t go straight into buying the full access. You have to average all the numbers yourself and once the 14 day free access is up it stops logging in the information. It helped me, but I wish I did my diligent research before jumping into this app..Version: 1.7.0

Two major bugs need fixing.1. I own the pro account but every few days a banner will appear at the top of my screen that advertises the pro account. When this banner is present I cannot add and feeds, diaper changes, or log sleep. I can try to log it, fill in all the info but it will not show on the home page when I complete the log. I have to exit the app and restart it in order for the banner to go away and to be able to continue logging. 2. Anytime I try to click the bell notification in the top right corner my screen goes black and the app closes. I have found no solution to aid this, it literally always closes the app down.... Every. Single. Time. I did not pay for the pro version for these kinds of glitches to happen. I’ve been using the app for nearly 3 months and this has not been fixed..Version: 1.6.4

Needs improvementsMy baby was born this week and the doctor recommended that I download an app to track feedings, pees, and poops. I wanted something simple and easy to read/input. Unfortunately, the input was easy (though you NEED an edit feature), but the history is terrible. I recommend showing time for each event instead of just “x hours ago”. Also, the history needs to be able to go back more than a day. Im bummed to have diligently tracked everything over the last day and have nothing to speak to at the doctors today. Another recommendation is that Insights should include diaper changes. Otherwise, very buggy and saw some spelling mistakes. (See insights page). Didn’t personally need the music or additional features.Version: 1.6.4

Some problemsSo far even though I bought all the different moods it's not letting me download the ones I unlocked it just keeps asking me to rate the app..Version: 1.0.5

Needs workI like the features it provides but when your time anytime like pumping or baby sleeping I can’t work out how keep the timer running without it being opened, even if it’s the timer is opened when my phone locks itself the timer stops. I want to be able to go in and out while the timer is running or even set a count down. The app is also super slow when going to different sections. I definitely wouldn’t be paying for a subscription for this app especially for the price. It’s way to expensive..Version: 1.4.2

Not very user friendlyI did the premium version of this app and wished I hadn’t. Not worth the cost. Inputting ounces a baby drank is a slider and it can take up to a few minutes to finally have it land on the ounces you want to input. Not very user friendly. Editing your history is a hit or Miss. Deleting an activity doesn’t even delete the one you’re on, it deletes whatever your last input is. If you go back and edit a feeding and say you want to change how many minutes she breastfeed on one side, it will end up changing the overall time you started the initial feeding session. Very frustrating. You’d be better off with Huckleberry..Version: 1.7.8

Very glitchySince buying the app it has been regressing in functionality. I can’t review history, buttons don’t work anymore, it doesn’t up date the time eg I have to close the app and restart it every time I need to check times between last activity and next activity- can I have my money back for this garbage.Version: 1.7.1

DisappointedVery disappointed. App crushes at least few times a day. I need to remember when I put my baby to sleep because a lot of times app stop tracking. When you’re pumping doesn’t let you log in amount of milk you pumped.. Wish I can get my money back!.Version: 1.7.8

Not worth the money or your timeI paid for the full subscription thinking that I would have access to all my login information and history, and I can’t access the history for the previous date. Very upsetting when you are relying on it, and can’t access the full history. Also, the sleep timer it’s not always accurate, has a lot of glitches. I have Contacted them in regard to this issue, and haven’t gotten any response. This app is not worth buying, not even downloading the free version.Version: 1.7.6

Scam.DO NOT PAY FOR APP!! I have paid for the app (a years subscription) and I haven’t got any access to the history, I have to change the unit from mls to oz every single time I use the app. It Doesn’t load update. The subscription sign keeps coming up asking me to pay AGAIN! I’ve emailed a number of times with absolutely no response. I can only assume it is a scam..Version: 1.6.4

Could be way betterLogging information is messy. If you forget to stop feeding clock, then log it later but correct the time, it will post it then. No time stamps on anything. Temperature is in Celsius. Just not what I was needing in an app like this..Version: 1.6.5

BuggyThe app initially seemed great, but the sleep timer often doesn’t work or resets or puts in random times, and if you hit pause on the feeding timer it resets back to zero. Not helpful.Version: 1.6.5

Not happyI thought this was free but I see it $2 a month and I can’t work out to cancel not happy.Version: 1.5.1

ChargeI don’t give permission for u guys charge me! Is so stupid!.Version: 1.4.3

Insight needs a faceliftApp is good, but not great. The insight section doesn’t even tell me the total oz given in a day. It gives you averages but that’s not what I need. Am I supposed to count the total ounces myself? That’s pretty weak if you ask me. You guys should look into making this change. Everything else is good..Version: 1.6.6

This is a trap!Don’t get this, it’s a trap, they’re going to automatically charge me $23+ if I can’t figure out how to cancel. The terms of service said I can cancel in “account settings” but that doesn’t appear to be something you can access from the App..Version: 1.6.2

Glitches with recording key metrics - needs workOverall the app is good, however I often encounter glitches when recording feeds and sleeps and I have to exit the app and restart to refresh and then re-enter the stats. This is incredibly frustrating and defeats the purpose of having the app to record the information. Please update to rectify glitches ASAP..Version: 1.6.5

Hate itJust using it temporarily as my baby is sick in a different time zone for vacation and Huckleberry doesn’t time shift? It’s suck worse quality. The pop ups for rating and subscription are constant. The subscription is a bit silly. Definitely feels suspicious..Version: 1.7.6

Amazing App-I think the app is amazing! Super easy to use, convenient and I love the colors/design/layout of the app itself! I think it’s the most user friendly, and the most efficient! However I didn’t give it a 5 star because I would love for it to have an Apple Watch App! That would take it to a 5 Star level for me! I love the hands free option of not having to reach for my phone for the middle of the night feedings! If they could make that happen, it would be 5 ⭐️ all the way!.Version: 1.5.5

App IssuesI was really enjoying this app but in the last couple of days it’s stopped working for me. Anytime I enter a feed or a diaper change it doesn’t register it in my history. It also crashes when I try to look at my charts. I’m pretty disappointed because I had tried a lot of tracking apps and this one was my favourite. Fix these bugs please!.Version: 1.5.7

Didn’t agree to subscriptionI also don’t recall agreeing to be charged for this app, I deleted it and checked my subscriptions and was charged 30$. I have no use for it..Version: 1.5.1

Not great.App was missing some key things like being able to track breast pumps working on 2 breasts simultaneously. The word poppy instead of poppy which seems crass but is annoying. Big issue “ where do I go to cancel my trial before you charge me!?!” It shouldn’t be this difficult. Also when I click “support” an email window opens and then Immediately closes. I need to cancel my trial..Version: 1.5.7

Buyer BewareYou can’t share info with your spouse. Wish I would have known this prior to purchasing. Also, there’s another Baby Tracker app out there that this one may be trying to imitate. Not sure, but I was told from our pediatrician that the “Baby Tracker” app does allow you to share data across parents and anyone you choose..Version: 1.7.6

Taha aleemActually this app is a zero star. Subscribed automatically with the pro version. Keep on taking money from my account and not giving any option to cancel subscription. It’s pathetic.Version: 1.7.7

Doesn’t work for multiplesOnly does one baby.Version: 1.6.6

Do not download - you will be billed 30+ dollarsThe app itself is just like any other, however once downloaded, your offered a free trial. At the end of the period when you have forgotten about it, they deduct 34 odd dollars with no notification, any company with moral fibre would suspend the service until the next time your in the app and allow you to actively choose to pay. Disgracefully taking family's money with no option to refund. -your response to my review explained how to unsubscribe. You avoided the part where you could easily suspend the service at the end of the trial and allow the person to "choose" "authorise" you to deduct the money. If you were confident and stood behind your app you would be confident people will pay. You are not, therefore you automatically deduct it and hide behind fine print in the terms and conditions. Very disappointing..Version: 1.3.2

Not recording feedingsJust downloaded this app and already have tried several times and can not get it to record a manually entered feeding time. Keeps going back to 0 min on both sides no matter how many times I try to enter a feeding. Pointless!! Beyond irritating.Version: 1.6.3

Absolutely horrible - do not recommendThis app continuously closes and does not store data, I would not recommend to anyone. Customer service is also horrible and they have been 0 help in assisting with a full subscription refund. Do not waste your time with this horrible app!.Version: 1.7.7

No shared accessI really wanted to use this app - its UI is very clean and simple unlike some of the other options which are cluttered with unnecessary elements. The show stopper was the inability to share access between two people. Seems like a huge oversight as all the other apps provide this functionality..Version: 1.6.6

“Free trial” barely lets you trial anythingVery disappointed with the 7 day free trial as 2 days in it will not allow me to access any past data logged or see graphs of baby’s routine as promised. Hardly a trial but a scam to get people to sign up/subscribe and be charged. May I please receive information on how to ensure I am not charged at the end of this 7 day period ASAP?.Version: 1.5.7

App glitchingYour app is currently glitching despite not having a needed update. It regularly asks me to “subscribe to pro” despite me already being subscribed and currently it won’t open. I uninstalled and reinstalled. Restarted my phone. Still not working. It is currently 3:45am btw..Version: 1.6.6

Love it... BUT...It really needs some glitches fixed. I would buy it but I can’t set reminders... Which I would use ALOT but it doesn’t seem to work. I don’t really use the songs. I really just like the layout and how easy it is. I also would like to see maybe you can edit the activities instead of having to delete something if it’s wrong. Also please fix that you can be pumping both left and right side at the same time instead of adding the time for both making it incorrect. Also adding a Newborn size diaper would be great. If these all got fixed this app would be PERFECT. Until then I will keep looking a different one that works all the way..Version: 1.5.5

False detailsWhen first downloading the app you mention it is $24.99 this is also mentioned in your terms and conditions & “fine print” when charged it is actually $34.99 so you need to get your details right and offer a refund to everyone been over charged....Version: 1.5.1

App needs work!I downloaded yesterday to track when I breastfeed, and I just unsubscribed and deleted the app. For whatever reason the feeds are only saving sometimes, which is frustrating. I’ll try a different app out!.Version: 1.6.4

Entries and support outside of FacebookIs there a way to edit entries in the roadmap? Currently if a mistake was made, I need to delete the entry and enter everything again. Additionally, is there an option to keep the screen on? Having my hands full, I would prefer not having to pick up the phone and unlock it to track something. Leaving this as a review because the App Support link takes me to a Facebook page. Do you have an email address for those who don’t use Facebook?.Version: 1.6.6

Simple to use but sleep tracking is inaccurateAt first, the baby tracking features look promising. I wanted an app that gives good insight on sleeping / eating averages, which this app does. But the dashboard the shows: last time for sleeping, shows the time of the start of last nap instead last time baby woke up. There’s a typo in diapers: it states “Poppy” the correct spelling is “poopy. I see most of the recent reviews for this app is related to the music, which I don’t care for. For $25/year, this app could be better developed. And they make it difficult to cancel your trial - it’s hard to find from your app settings.Version: 1.4.3

Not made by moms!I entered the first feeding and it unlocked lullabies that immediately started playing at full volume and woke my just-fallen-asleep baby. Not helpful - deleting minutes after downloading. Update: I got an email from the developer that they are working to fix this..Version: 1.5.5

Can’t Cancel SubscriptionWe started a free trial and then decided not to continue using the app. Unfortunately there was no coherent way to cancel the subscription and we were charged the 35 dollars despite reaching out to the dev team. We were assured after that our subscription had been cancelled but we just received notification by apple we are about to be charged again. Even when we redownload the app and went through the website and there is no way to cancel or even contact the dev team. This seems to be the only way. We have no problem with the app, it’s great. We just want to cancel our subscription. We have had to cancel our card connected to this account so we don’t get charged again. Super happy to remove this review once we can sort this out..Version: 1.6.4

Keeps crashingThis app keeps showing that I have a notification, but when I try to click on the notifications the whole app crashes. It also is very difficult to work out how to cancel your subscription (I’m still trying!)..Version: 1.6.3

Waste of money. Frustrating and full of glitches.So many glitches.... the most frustrating of which is that the timer for feeding pauses when the phone screen turns off, or if you exit out of the app... (who wants to sit staring at a timer for up to an hour?!!) Also there is information missing in the development section. Instead text from the information on feeding has been duplicated in these devotions..Version: 1.5.1

Dont waste your moneyThe main purpose of this app is to store data and I cannot tell you how many times it has failed to do this for me..Version: 1.7.5

Needs ImprovementVery disappointed that you need a membership to access important data about your child... Also very annoying that at a certain point it stops tracking your log inputs. Is this because I didn’t buy the premium package? The layout of the app is quite nice though. Only app improvement I would make is display the times of the log tabs instead of “xx minutes ago”. 2 star review solely on the fact that they want you to give them your money so you can keep better track of your baby’s habits..Version: 1.6.4


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