ShopRite Positive Reviews

ShopRite App User Positive Comments 2024

ShopRite app received 17 positive comments and reviews by users. Can you share your positive thoughts about shoprite?

ShopRite for Positive User Reviews

✓ This is a review for the ap not the service or storeWhy are people soo oblivious to what they are doing? This is a review for the shoprite ap not the store you have a problem with! The developers cannot help you with bad customer service or your Karen situation. That being said… the website is beautiful and light and modern and user friendly, most importantly. But I am having trouble with my password. I have used the shoprite ap for years, and I mean like probably since it was first developed. In my former address in fancy NOrthern NJ we had the scan as you go feature and it was FABULOUS. Now I’m in Delaware and they are just catching on to using your own bags.. dark ages I know. Either way with the new ap my password never saves and I always have to re-enter it, not a big deal really. However today I tried to log in to clip my digi coupons and got the wrong pw msg. Hmm ok? Tried again, and again on my laptop and again, no luck. my phone has the pw stored correctly for sure. Laptop does not. So I decided to do the reset, and it’s been an hour and still no email to reset. So I can’t login and do the coupon thing. I know it’s a first world problem but I’d really like to save the .50c on the coffee deal today. Thanks!.Niffer's museVersion: 5.2.2

✓ Almost perfect app with one flawI am writing in hopes that the developers see this and can make a change to the app. Pros: it’s great that the cart does not get deleted after a certain time, it reminds you of the past purchases, so that saves lots of time, it’s fairly easy to use although the search feature is not quite as good as it could be, I often need to go into the individual aisles to find things because the search bar couldn’t find them. Con: in the portion where you can reserve a time slot for delivery, it gives you three hours to do your shopping and check out before the timeslot expires. However, as in most busy families, I suspect, I will sometimes start a list, and then I have to stop to attend to something. I come back and they are only 20 minutes left in my timeslot, not enough time to figure out what I need. Even if you switch to a different time slot, it does not restart the clock, you still have only the original amount of time left to finish everything up. I basically have to wait for the timeslot to expire to pick another one, and like in the case of today, there were no timeslots available by the time the original one was expired. It would be really good if we could restart our three hours as long as the timeslot is still open. That is the way things used to work, but for some reason, now it no longer does with the update. Please switch it back to how it was!.PhysGrlVersion: 9.2.2

✓ Great service to haveI love being able to order from home; especially since Covid-19. I avoid going out to not risk myself or my family. The app is great but when it comes to what’s offered for substitutions, there is room for improvement. For instance, I wanted a 45 oz of butter but all I was offered was one pack of butter sticks. For one, I think they should offer multiple options, and secondly, I know the store carries more than one brand of 45 oz butter, so they should offer those for me to choose from. Also, they need to also allow you to adjust the quantity for the substitutions. If I wanted 45oz of butter and you’re only offering a pack of butter sticks, that’s not enough. Other than that everything’s perfect. The delivery of the groceries is perfect and I haven’t had any issues. I will continue to order from home. Thank you for making it possible and I appreciate the shoppers that collect my groceries on my behalf..AmirigorVersion: 4.13.1

✓ New upgradeThis new upgrade from last week is horrible you cannot do anything on the app…all of my information is no longer there, I can’t view the circular, I can’t check my past purchases because everything is gone! I’m so annoyed now that this new version was put out and probably wasn’t tested before it was launched. Even using my laptop there’s difficulty checking items from the circular, which only on my laptop can I view the circular. Using the app on my phone, I cannot do anything. I deleted the app to reinstall it hoping that it will refresh to what it is supposed to be but still nothing. I wrote to ShopRite and they responded that they are aware of the issues and fixing it….that was days ago it’s still a disaster. If there was a way I can go back to the old version when it was much simpler I would. I should not have to go back to walking into a store to pick up a paper circular!.Pyt/prettybrowneyesVersion: 5.0.2

✓ FairNice to have a delivery service but unfortunately there is always mistakes in the products they send which are different from those I ordered, as well as amounts in that I would order one product and receive more than I ordered. There were times when I would get less and not more. Ordering a half a pound of grapes but receiving a quarter pound witch amounts to nothing more than a few grapes. Apparently, when they updated their entire site or year or so ago, it was filled with way too many glitches which was causing these mistakes. Though it’s gotten better, it’s still very faulty The women and men who work in the delivery department are very helpful and courteous so it’s a shame I have to give this honest review which is far from positive but there is no way I can give an exact figure of how much money I threw away by receiving the wrong product which though it may be five or six dollars, rather than exchange it I just dump it due to time restraints which I would consider those mistakes for worse then the ones I wrote about first. Having never enjoyed food shopping, I continue to still use their delivery service, But slowly have change my shopping habits and now use their delivery service a whole lot less. I have to say that since they in large the store, there fish department and they’re fresh meat department and deli, was not offering The same quality as they had for so many years prior to the expansion..Jomde376Version: 3.12.0

✓ Love Berlin ShopRiteI have been going to this ShopRite for years. I love one of the cashier in particular her name is Maureen she has been there for several years she is so nice always great a big smile and so sweet. Another beautiful experience I had was on my husband 50 th birthday . He is now 53 years old. He had a stroke at 49. I went to get him a birthday cake and the manager ( nice guy is a-shame I don’t know his name) but he asked what kind of cake you are looking for . I explain about my husband stroke and he said the best cake is strawberry Chantelle cake. Till this day that is the cake I buy for all our birthday. The beautiful thing he went to service desk and said this cake Is for her as a gift. I will never forget that. I always say hi to him . I go to ShopRite like 4 times ax week they always have great prices. The store is very clean , stocked and is very nice all great service. Keep up the good work . Your loyal customer ritzy ..Newyork yankeeVersion: 4.3.1

✓ Delivery works well – with one glitchThe delivery system works well for me, and with the flat fee of about $15 I try to order as much as I need to amortize the cost a little. The order pickers are usually pretty accurate too; don’t recall having a problem. Where I have a problem is when they’re sold out of something and they offer an alternate product. Their choice quite often isn’t the item I would choose, so I’m forced to go without or buy something I don’t want; when I know full well that the alternate product I would choose is right there on the shelf but I can’t get it because they didn’t offer it. Two better ways to approach this would be either to offer SEVERAL replacement choices, or allow the customer a blank space to write in an alternate choice. Case in point: 1/2 gallon lactose-free 2% milk. They were short the two needed. They offered soy milk which I am allergic to, which meant I had to go without milk for the week. They could have offered any of the other lactose-free choices like lactose-free whole milk or 1%, or even a different size container. Hope someone important reads this and can fix the problem; I may have to start using a different grocery chain if I find I’m forced to do without food items I need for no real reason..POny SOldierVersion: 4.29.0

✓ Great, but with new bugsRecently when I click on some products the app doesn’t respond, and I have to restart it or give up in frustration. Sometimes it seems to work for the first few items I add to my list, then nada for the rest. It may be worse on Sunday, when the new circular comes out and perhaps not everything is perfect yet. It’s worse on the iPad. But there are so many handy features to this app that once you fix these new bugs, it’ll be back to being great again. Old review: 1) your shopping lists used to be printable. Please restore this ability. It’s nice to have a paper list for backup 2) Once you clip a coupon, the product image fades so much it’s hard to see what it is. I barely can tell what coupons I have once I’ve clipped them. Please make it more visible, maybe lightening the picture only slightly and including a check mark over it or elsewhere that still makes it easy to see. I tend to look through the coupons quickly by image rather than text, so retaining the picture’s clarity helps that. 3) maybe I’m missing it, but I don’t see where to find my receipts. If They’re not accessible in the app, this would be a helpful extra. If it’s already there ... never mind! Make these additions and you’ll definitely deserve 5 stars..SuzynuzeVersion: 4.28.3

✓ ApplauseI want to commend everyone at the Watchung and Clark stores. During the pandemic I shopped from home and picked up my order in Clark, since Watchung, my preferred store, does not offer this service. Over the decades I have always been more than happy with my ShopRite experiences. The employees go above and beyond assisting you as you are shopping and you could not find a more courteous group of individuals. I applaud their courage and dedication for coming to work every single day to serve the public. It is not easy to wear a mask all day long but yet they do It to ensure that we the customers are cared for. God bless everyone at ShopRite. On another note, it’s time for the watch on ShopRite to the upgraded. The facility is old and should mirror the Clark and Gillette stores. Customers deserve the upgrade so that shopping is a more pleasant experience. I would also hope that they start to provide Boar’s Head products at the deli counter..PrincipalGeeVersion: 4.8.0

✓ Favorite App ♥️I truly don't know what I would do without this app! It has changed my life!!! I can now spend more time with my family, also not lose my mind inside of shop rite with 3 kids!! I was spending so much more money going inside with kids because they we're just tossing snack after snack in the cart! Now I get the ones they love and can keep on top of there stock they need. This app is convenient! Saves your past orders so all the stuff I get weekly is so easy to just add to cart instead of looking for it. Also during the week if I think of something new I need that I don't want to forget to get I just open the app and add to cart then and it saves it for me till the weekend when I place my order. Props also to the Nutley NJ shoprite women who pick me awesome produce and always call me and are so helpful if something needs to be switched out!! Thank you guys for being awesome!!! ♥️-Leone Mom.AsjleoneVersion: 3.19.0

✓ Catering ServiceI am a new Shop Rite Customer. I visited this morning before work, I was greeted by a very nice security guard-who thanked me for being a front line worker, my reply-thank you sir, you are a front line worker as well, he then told me he was an EMT-and he understands the necessity of health care workers. WOW!! Awesome start to my day!! I returned later in the day, the same security guard recognized me and said back again? When I said I was back to pick up a catering order he led me to the nice gentleman who was taking care of my order. I am all about excellent customer service and what I experienced today at Shop Rite was exceptional. Also to note:the food was amazing, my children and I celebrated Thanksgiving today due to work schedules on Thanksgiving-Shop Rite has a new and loyal customer and I will spread the word Thank you for the kindness shown to me today, thank you for the exceptional catering-thank you for being a light in an uncertain world. You are truly amazing front line workers and I am grateful for the care shown to me today. Cheryl.Cheryl Ann HineVersion: 4.13.1

✓ Nice App butSometimes the coupons don’t match what the shop has on the dates provided..PinkellaVersion: 4.17.1

✓ ImprovedThe new app is an improvement over the old app, BUT I still am not completely satisfied. When I went to look at previous purchases, there were none listed. And even more aggravating, the search engine was completely useless. Put in what I wanted to search for, and NOTHING HAPPENED. As a result I did not get all the products I needed. Please continue work on improving this app. I like the convenience of shopping from home and the delivery aspect of Shop Rite. This is an ADDENDUM to the above. The current Shoprite app has improved so much since I last used it. It was easy to navigate. It allows you to browse & shop from the circular. I am very pleased. I always opt for delivery, but I find there are never enough current slots open & I usually have to wait several days to get my order. I hope this aspect will be improved in the future..Mammamia292Version: 5.8.9

✓ Great that we can order onlineIt is great that we are able to order online and have our items brought to us while we wait in the car . However, last time we waited over an hour for our order to be brought to us. It was busy and we understand the circumstances, but, more than an hour is unacceptable and a stress for both the employee and the customer. We thought by selecting the option to pick up at the store, it would be convenient and hassle free. Yet, with the time we waited, we could have just gone inside ourselves. We don’t blame the employees who were managing the pickup section as we actually felt really bad that there were so many cars but only 2 employees running around trying their best. Secondly, the app or website does not show all the items available. Often, they are not shown and when we go inside the store- the item we need is there. There should also be more opportunities for customers to have the service fee waived. Especially for customers who spend significantly every other week at this location..Smvg18Version: 4.13.1

✓ Blackwood Clementon RdCustomer service training is in dire need in this store. Their rep would rather argue with a customer, than try and be a customer service associate. She took her good old time getting to the poor cashier & never bothered to come up to us, instead yelling from 3 lanes away. I spent 25 years in retail management & not one of my people would have ever gotten away with blatant ignorance. Going to have to transfer my prescriptions over to Chews Landing as I will never set foot in Laurel Hill again. I know it’s still Zallie’s but she needs an attitude adjustment. I have always respected the retail employees but will not tolerate belligerent behavior over a coupon that never scans from an Excedrin bottle. Actually, Ravitz is right down Laurel Rd and they are fine, also. Thanks for the horrible taste in my mouth for your Laurel Hill store, all because she was not happy and wanted to yell to try and prove her point..BibsmekinsVersion: 3.10.0

✓ Very helpfulTo minimize our time in the store my husband and I create the shopping list - a combination of sales from the circular, items we need, and our saved staples. We then set it to shop the aisles and each log into our account from our respective phones. He stats from one end and I start from the other and we can be done in half an hour. It really helps to pick exact items/ flavors although sometimes we need to make on the fly substitutions when items we picked out the night before aren’t available. Would be nice if items I checked also reflected on his phone in real-time. At least once last-minute changes made on my iPad before we left didn’t sync. And it’s annoying but predictable when specific sake items are not available in our store when I shop by next week’s circular on Saturday night. I have to remind my husband to check the notes at the bottom. But all in all I like it..SzQ2zVersion: 4.24.0

✓ APP GreatI have a Great Pharmacist at My Shop Rite so the few issues I have with the APP get taken care of. I just hate wasting Her time with something should be at My fingertips. The APP needs to keep Medications I take longer in History. Some I take once ever spring. When go to fill the Script it is gone. Also a issue does not tell You when last filled a Script wish it did. And biggest problem and do not know why it is set up this way. Why in there no warning when a script needs to be refilled. I hate auto refills at the Pharmacy. Always have medications no longer taking or I do not need yet. I wish the APP had that feature just to let Me know My refill is due soon. This way I have a chance talk to My Doctor first . Some my diabetic meds change doses month to mouth . And some only take when need. A one month supply can last 2 or more. And I hate having unneeded medication around so auto refill for as nice it is for you is a hassle for Me. A warning in app would stop excess waste of Pharmacist time. Having to look up info on medications being taken. When last filled and Auto filling unneeded scripts..Big adam kVersion: 3.14.0