Fender Tone Negative Reviews

Fender Tone App Complaints & User Negative Comments 2024

Fender Tone app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fender Tone? Can you share your negative thoughts about fender tone?

Fender Tone for Negative User Reviews

✓ To many bugsThere are too many bugs and sometimes it messes up your settings. When you bypass a pedal it’s parameters change and many other things....EricRayMayerVersion: 2.1.1

✓ No amp found - check Bluetooth settingsIt was working perfectly the other day. Today I can’t use it, as it can’t find my amp. Nothing has changed, same amp, same phone, Bluetooth is on, but it’s decided not to work. Terribly unreliable, and has made me regret buying the Fender Mustang amp..Tom GeraghtyVersion: 3.2.3

✓ Has potential...As my headline says this app has incredible potential but at the moment is coasting along. My first problem is that the app actually has a few problems. The main one being that when you have selected the preset that you want from your list it does not go to that effect rather to the next one along. A simple bug fix should sort this out. The app is quite a dull app and could be livened up with a bit more colour. The initial set up is a little annoying and took longer than I would of liked. I am also going to take this chance to complain about the lack of availability for the foot switch! In fact the thought of it put the rating from 3-2 Retailers have made it clear that July will be the soonest they will have it! The online support is good but I would like to see a little more organisation on the downloadables possibly even an opportunity to try before download. The amp and the app have such potential please please please realise this and put a bit more effort in to it and I promise I will change the rating!.VyvsterVersion: 1.0.2

✓ Bluetooth connectivity makes app unusableReceived my GTX50 last week. Connected to WiFi and updated firmware first thing. Then tried to connect via Bluetooth using fender tone app. Nothing, it cannot find my amp. So after spending 45 minutes doing various troubleshooting steps (turn Bluetooth on/off on the phone and amp, restart amp, restart fender tone app, force another firmware update) suddenly the app can see the amp and I can connect. Great! I thought problem was resolved. Later that night, and now every night since then, every time I want to practice I spend between 3 and 30 minutes doing a random combination of the above steps until I get lucky and suddenly the iPhone app can see the amp. Usually after at least 4-5 amp reboots. This just screams like a poor software problem. I cannot tell if it is with the app or the amp’s firmware. My device is iPhone 12 Pro. I am considering returning the amp. I have reached out to customer support. All I can say is that I would highly advise against purchasing this amp if your decision is based in part on using the Fender Tone app as a way to control it. Nothing special about my iPhone setup so I cannot believe I am the only person experiencing this..Seattle mike 2021Version: 3.1.5

✓ Need better soundsIt’s ok there needs to be more definition in sounds more tone more unique deeper sounds.Blaise1877Version: 3.2.9

✓ No support for exp-1 pedalGreat app, but limited - you have to go back to the amp to set up the expression/volume pedal. Why can’t you do it from the app?.Swampy MikeVersion: 3.2.3

✓ Connectivity issuesMy GT40 is fantastic but the connectivity issues I am having with the app are infuriating. Same issues as a previous review. Raised a ticket but no response. I will update this review if a solution is found..MengatohueVersion: 2.1.5

✓ Doesn’t workSetlist functionality is so broken. Every time I try and access it it says ‘syncing to amp’ and loads for about 30 mins before crashing and turning off. Bluetooth works fine for everything else. Fix it..And.rxVersion: 1.3.1

✓ Would be more useable with less eye candyThe functionality of the app is great: it lets you tweak the amp's sound, and edit and create presets. This saves you from having to walk over to the amp and lean over it to see the controls. I really appreciate being able to do this wirelessly. But the UX is eye-candy at the expense of usability, with a lot of wasted space. The realistic pedal graphics mean the pedal's name is pretty small; on an iPhone it’s unreadably tiny in the patch overview, which defeats the purpose of that screen. Meanwhile, in the detail view everything’s nice and big but you can only see one pedal at a time. On an iPad screen there would be plenty of room to show multiple pedals at once. The only missing functionality seems to be marking a preset as a favorite, or assigning to a playlist in general. I’ve tried and failed to find a way to do it. Fortunately it’s easy to do on the amp. In the few hours I’ve used the app I’ve had it get out of sync with the amp once or twice (showing a different patch than the one the amp is using), and one time the amp itself entirely froze while I was using the app and I had to reboot it..SneJVersion: 3.1.6

✓ Great, but Totally UnreliableI was very excited to see the 2.0 firmware update for the Mustang GT as I love this amp - when it works. Unfortunately, the amp has a habit of cutting out randomly during use. It will behave briefly as if a noise gate's threshold is raising, until it overtakes all sound from the guitar. Then volume just seems to decay until it's entirely give. Sometimes changing the preset, and then changing back temporarily fixed things.. sometimes it doesn't, and you need to restart the whole amp. Very frustrating, and totally unusable for a live performance. Fender, please please fix this bug so this amp and Fender Tone can live up to its 5-star potential!.DjcozmikVersion: 2.0.0

✓ Needs Interface Like The AmpIt okay but it needs to have the interface like the amp itself. When I open the app there should be a better interface like what is on the amp before I go to make changes. It’s as if I’m already in the menus when I open the app. Being able to see all the current settings to start and then being able to tweak just what I want from that interface again like the interface on the amp would make much more sense..The reel independentVersion: 2.0.1

✓ AwfulGreat idea, poor execution. Every time I start the amp and connect it to my phone it is asking for me to update the amp. Sometimes there is an update available, but in the vast majority of the cases there is NOT. When I have gone through the process of updating nothing, it then won't connect to the Amp according to the app. I can however see in the settings screen on my phone that it is in fact already connected?? As a consequence it renders the app useless and I can download any new settings, nor can I tweak any of the existing one via the phone, but only via the controls on the amp itself. Not very pleased as I now can't use the amp as intended. Great idea, poor execution.......what a shame and waste of my money. Disappointing..PhonebubbleVersion: 3.0.3

✓ Won’t loadTo be fair, this rating is based exclusively on the fact that I cannot connect my amp to the app. On both my iPad and iPhone, the app crashes while trying to sync to the amp.DTheMonkVersion: 2.1.1

✓ Constantly Disconnecting from Amp then not able to reconnectI was very excited when my Mustang GTX50 arrived but I’m unfortunately experiencing tremendous Blue Tooth Connectivity problems with this amp requiring me to constantly reboot the amp. I will try contacting Fender Customer Service but if it doesn’t get fixed, I’ll be returning the Amp. I’m not sure where the problem lies but suspect it may be with the actual amp instead of the Tone App because the problems occur both on the App when trying to connect to Amp to use amp with the guitar and in the Bluetooth settings in my iPhone when trying to connect to amp to stream music. Rebooting the amp seems to fix it temporarily but then the amp eventually freezes and disconnects from phone and app until I reboot amp again. If I don’t reboot amp both my phone and the app say they can’t find the amp and to make sure its turned on. I’ll be real disappointed if I have to return the amp but its unusable if this problem isn’t resolved..PhilenderVersion: 3.2.1

✓ Works well, until...The first setup between app and amp is good, until you stop and play it again a few hours later or a day later. Just keeps saying that is syncing and don't touch the dials. Literally doesn't move any further than this. Yes, the firmware is fully updated and yes my Bluetooth is turned on my iPhone Xr. Needs better syncing..DMaddoxVersion: 2.1.5

✓ Frustrating? Or wot?!All the presets disappear from the app. App repeatedly “fixes”in Amp Sync...can’t do anything with it. It locks up for hours if you let it. Sometimes the app warns that the amp needs an update when it’s already up to date.....it says there are no updates available. All of this reduces the ability to control the amp remotely i.e. at the guitar end of the lead. Wouldn’t have given it any stars at all if that was possible. If they ever sort it out, this amp + the worked on app will be awesome.....but it isn’t yet..Roll on The AsteroidVersion: 2.1.5

✓ Buggy as hellThis app doesn’t not work. I can’t even explain how much isn’t working as my thumbs will fall off. Glitches 9/10 times you add a pedal, it then adds every one you clicked on as you try and get the tone you want. Then you save it, then it’s gone. Every slot I have cleared has 4 random pedals that don’t actually work- sound is just pre amp. Please please fix this. I’ve had the amp a week. It has so much potential but yet so far..GusjsimonVersion: 3.1.5

✓ Hard to connect but works well when it finally doesHave to turn on off amp couple times for blue tooth to connect seems to be slow to connect to iPad.T56**Version: 3.2.5

✓ App is constantly malfunctioningI got a mustang GT 40 in 2018, and it and the app rarely gave me any problems. I don’t recall any really. But I had to replace it, and now the app is constantly stopping and syncing, not connecting via Bluetooth properly, and I have to use the amp controls and have trouble streaming audio. I updated it, deleted and reinstalled the app again and again, and it just keeps being a job and problem to solve instead of an all in one solution. Plus the amp added presets in a weird order that is a pain and it also cost 50$ more than the first one. This app is now a mess for me and I don’t enjoy it at all..Reviewer#JVersion: 2.1.5

✓ Can’t upload custom presetsMade a few pre-sets and cannot upload them. Keeps saying it needs syncing with my app. Even though it is synced. Really disappointing.Heisenberg RockerfellaVersion: 3.0.1

✓ Freezes all the timeHalf way through making a rig it freezes and you loose everything.Steve82222222Version: 3.1.7

✓ I wish you could use it with the mustang lt25I can’t use the app because it the amp doesn’t have Bluetooth. If fender could make an update on the mustang lt25 that allows to use Bluetooth.Hello4354Version: 3.2.9

✓ Love this amp but…….I absolutely love this amp and all the different sounds you can get out of it. It is a one stop shop. That being said, I am having issues with the Fender Tone App. I’m not sure what’s going on with it. Amp and the app are both updated. I have deleted the app and reinstalled. When I attempt to swipe to a new preset in the app it will say the app is syncing and then revert back to a previous preset. It may be the one right before it or it may be two presets down. I can hear the amp change sounds/preset to the one I chose and then it immediately changes to another preset. Honestly, if the app doesn’t work, the amp is basically useless. Having to go into the little screen on the amp to change anything is time-consuming and tedious. I hope that Fender customer service can help me fix this issue and if that is the case, I will change my rating to five star..Rb**1505Version: 3.1.5

✓ Pas assez graphique ...Je dirais même pas dutout graphique. Ça aurait pu rivaliser ou même être mieux que Fender Fuse. Avez-vous regardé la concurence un peu ? Line 6 et son logiciel AMPLIFI remote vous dépasse de pas mal. En plus votre logiciel ne se sychronise pas avec les paramètres qui sont déjà en cours sur l’amplificateur. Ce serais agréable de passer de l’amplificateur au pad ou au téléphone pour continuer à parfaire les paramètres ou encore sauvegarder la configuration actuelle de façon plus conviviale (plus aisée que d’entrer chacune des lettres du nom désiré une par une en tournant un bouton et en faisant le tour de tout l’alphabet pour faire un choix)..LecritiqueuxVersion: 1.3.3

✓ DisasterIf I knew this update would wipe out my previous favourite presets which I spent countless hours tweaking and modifying exactly to my taste and getting the sound I need, I would never have touched it with a ten foot pole. Other guitarists who read this before updating the app...DON’T. I’m getting heartburn trying to figure out if there’s a way to restore to my old settings..JubeiFettVersion: 3.0.1

✓ Great sounding amp, but UI is better on my Line 6I like a range of sounds on this amp. The best way to get them is via the amp controls and the foot switch. I find the phone app a little difficult to navigate. If, for example, I want to switch effects around in my signal chain I have to delete and re-add them. It’s also kind of hard to get the presets I want on the same bank without deleting and adding them. The UI on my Line6 Amplifi app is much quicker to use..PacificnwseVersion: 3.2.0

✓ Started strong, finished in flamesWhen I first downloaded this app to use with my Mustang GT40 back in the beginning of 2018 everything worked flawlessly.... Today? Even with the app up to date, the amps firmware up to date, and my phone able to play music through the amp via Bluetooth, I’m unable to connect the app to make adjustments to my amp settings and add effects. My phone recognizes the amp and I’m able to play music via Bluetooth like I said, but the app won’t connect. I’ve reached out multiple times with no help received. Perhaps a Boss Katana is the way to go for bedroom practicing because Fender has done nothing to rectify the situation..Morningstar611Version: 2.1.5

✓ Good when it works (solution offered here)I want to to like this app and my GTX amp, but it’s inability to connect to the amp reliably makes it a pain to use. Frequently the app cannot find the amp, and no amount of turning on and off the Bluetooth on either side would make it work. I see this issue being mentioned all over the internet yet Fender never offered a workable solution. I do know what the issue is so I’m offering it here, hopefully it will help you. But, to the developers: if you see this, please fix it ASAP! It’s a big that’s greatly cripples an otherwise great amp. The solution: your phone needs to be near the amp when you turn the amp on! Otherwise the app will not find the amp later even if the phone is already connected to the amp via Bluetooth. I haven’t tested the maximum distance for this to work, but I estimate it’s no more than a few feet. I know, it’s stupid and beyond annoying! Please fix it!.Cosmic.ironVersion: 3.1.1

✓ Great at first but then crashed and burnedI got the amp yesterday and the amp is great however started to slowly notice minor issues that soon became major.. with the app the tones are great however today the app keeps saying anytime i attempt to select a tone to try or create a setlist that I need to update to the most recent software( which i have) I have updated the firmware and the software to the most recent update that has been released. I have spent up to an hour trouble shooting.. turning off an on attempting to update again, bluetooth on and on, deleting app and reinstalling.. after everything app still says to update to latest software to do almost any of the features.. extremely disappointed with app.Karen HalpertVersion: 3.1.6

✓ Good idea, poor executionLet me start out by saying this. I am majoring in computer information technology at Purdue university, so before you assume I’m some old man who doesn’t know how to use technology, I can assure you this is not the case. On paper this app is great. It’s a revolutionary way to play your guitar with a great tone without all the hours of fine tweaking to get a better tone. However, whoever designed the Bluetooth/WiFi functionality of this app needs to be fired YESTERDAY. The app refuses to connect to your amp if you haven’t updated it which is fine, just update your amp stupid. But upon updating your amp there’s still a VERY solid chance the tone app will refuse to connect to your amp EVEN IF ITS ALREADY CONNECTED TO YOUR PHONE. This review would be totally different if this was a once in a while thing, but I’m consistently dedicating 30+ minutes every time I want to find a new tone to troubleshooting just because this app, which is literally designed for the amp I’m using(Mustang GT 100 btw), is about as reliable as dog s***. I’m not one to write reviews so the bottom line is this: I want to love this app, it’s a fantastic idea for FREE. But it’s poor network design is infuriating beyond belief. I guess you get what you pay for 🤷🏽‍♂️.Mavr dnayehrabdvrhesbsbajatsbdVersion: 3.1.1

✓ No ampPlease make available without connecting amp!.Pacemaker1000Version: 3.1.4

✓ It’s good but inconsistent.I really like this app and love the concept but I have two mustang amps. A GT40 and a 25. The GT40 will work over Bluetooth with this app on my phone. The 25 will not because it doesn’t have Bluetooth. But I can’t connect my phone over USB and control it. The GT40 will not work with the MacOS version at all… why not?? Really? The 25 will work with the MacOS version connected via USB. It’s named the same, looks and works the same but you need both apps depending on what amp you have. The app should work with all versions of the Amps and should be used to upgrade the firmware on all the amps. But as on now, I cannot use the MacOS version with my GT40 and I cannot use the iOS version with my LT25..Mrniceguy2010Version: 3.0.4

✓ Tone TroublesThe app used to work great. But this is the second time I’ve run into a problem ... First off, I have an iPhone 12 Pro Max. No other Bluetooth device is connected. I try to use a preset from Fender Tone and I see it connected and changed to the tone on my amp, great! BUT my guitar sound comes out of the amp plain with no effects whatsoever, it makes no sense. What the heck. I’m so tired of putting up with this amp, and frustrated. When it is working, I also don’t like how some preset sounds come out sounding overly digital and unrealistic. I have a PRS custom 24, am I suppose to only use a Fender guitar with this? Ugh..Adudley37Version: 3.1.5

✓ MikeDreadful app for what is an excellent amp. When you select a preset in the app it totally loads the wrong one and has often over written some presets which took ages to create. Ignore the app and just use the amp!.Mr SkintVersion: 1.0.3

✓ Won’t connect to GT100, wants older firmware.The new Tone app freaks out about the NEW firmware on my GT100 (not GTX100). I have the newest 3.0.43 on my amp as I literally did a firmware update and then when it alerted to a new firmware on the app, I tried a “Full Firmware Update” to the amp just before writing this review just in case. However, the most newest firmware on the Fender website is listed as 3.0.31... I believe that the Tone app is looking for that firmware and is popping up a message to update the amp. It refuses to even connect to the amp until they update this app in the App Store to reflect the most current firmware in its internal change log. When it worked, it was OK to use. But still preferred the physical knobs. Was hoping to see the new changes, but that isn’t possible at this time..JayV512Version: 3.0.4

✓ Overrated, frustrating app!!!The Fender tone app is a great idea, but very poorly executed. I have discovered, after re- installing it three different times and still coming up with the same result, that it is a completely overrated app. They need to concentrate on fixing the bugs. Fender needs to spend a lot more time in the lab, with the objective being, putting out a more dependable app for the user. I absolutely love my Mustang GTX 100 amp. It’s everything I need for practicing or for small gigs. I was so excited when I heard about the fender tone app, and loved the whole idea. This app however, never works correctly and I am completely frustrated. I will try reinstalling for example, and I end up with the same result. The app cannot find my amp. That is disappointing because like I said, it’s a nice idea and well conceived..44 44 44Version: 3.2.1

✓ Connectivity issuesI have lots of trouble connecting and keeping my amp connected. It also sometimes dosent let me use my amp through the app under the pretext that i need to update the amp. Even when Its already running the latest firmware. Regardless after I go through the updating process the issue is resolved but it shouldn’t happen in the first place. I’m also happens very frequently..Geogod2066Version: 3.0.2

✓ Waste of timeHave had this amp a while a have always updated but have nothing but problems says Bluetooth disconnected on the app but says connected on the amp and can play my music through it. Sometimes the amp updates other times it says contact fender which I’ve done but had no replies. I’ve tried disconnecting forget devices reconnecting but nothing works and fender just seem to ignore me. I’m not the only one having problems and I think it’s just ignorance on behalf of fender. I’ve since got a boss katana and that has been great.DeankintasVersion: 3.0.6

✓ Still buggy but will be nice when fixedI have upgraded my amp to the new firmware and the iOS app is updated but when I try to select some of my presets, it switches back to a different preset automatically. I don’t know what that is all about but something in the software is screwed up and if I would have known about the issue before I upgraded my amp, I would have waited for it to get debugged. I have already submitted the issue to support but have not yet received anything yet. Fingers crossed! I really like this amp and would hate to see it crippled by crappy software..TvoytkoVersion: 3.0.1

✓ Set list syncing problemIn theory, the Fender Tone app should be a welcome companion to the GT series. However, the implementation is fatally flawed. When adding pre-sets to a “favorites“ Setlist, certain presets were renamed and re-numbered. For example, I attempted to add “Basic Vibrato” # 24. The app somehow decided to add “School’s Out” # 45“. When I tried to delete “schools out“ from my favorites, it warmed me that I was going to delete Basic Vibrato. Clearly there is something going on with the sorting in the database, and this phenomenon is not limited to the example above. Somehow the preset list has been corrupted… Not sure if this is app related or application related, but it renders the app (and the usability of the amp) virtually useless to me. I do hope the developers fix this soon. This combo of amp and app has so much promise..KenL76Version: 2.0.1

✓ Everything About it is UnreliableI’ve had problems with it crashing multiple times, I’ve had to recreate an account, my presets have not uploaded correctly, my presets can’t be deleted after I upload them, the support seemed helpless as The gentleman at Fender couldn’t understand any of these problems and couldn’t communicate in a timely manner... probably wasn’t going to buy products from them again unless these problems were solved quickly. That said, Fender did show that they cared about these issues are are now working to get them resolved. I am sure and confident future updates to the app and firmware will only improve the user experience.Jwv9723Version: 1.3.2

✓ Great idea poor executionI love my amp and app but Jesus is it a pain to use sometimes. The actual amp on pre set tones are amazing especially for someone that’s starting out and wanting to try out tones. To use all its functions you would need to use this app and hook up your phone Bluetooth and start downloading presets or changing the presets. Great idea but when you have to turn on and off your amp a few times to hook up it gets annoying real quick. This is after updating your amp as well. It’s even more annoying when you phone randomly disconnects from your amp and you have to set your guitar back down and try to reconnect. Very annoying..DogePenisVersion: 3.2.6

✓ Bluetooth IssuesI would love to give 5 start for this app, but the bluetooth issue to have to force update the amp every time I want to use it, it is disgraceful. Please Fix it. Edit-answer feedback: yes, I have done everything you are saying. It was in this article that I learned about the force update. I found out something better to do instead of force update. Every time you turn off the amp, go to Bluetooth and unpair device, restart the amp, while doing it turn off and turn on Bluetooth on iPad/iPhone, then try to find amp again. 7 in 10 tries, it works. It takes less time than force update. It would be nice to have a fix about it in the next update. Thank you..DventurasVersion: 3.1.5

✓ Crash on ipad2 iOS 9.3.5The app crashes at launch on ipad 2 ios 9.3.5. yes its an old device, but the is available for it, and i assume it shoukd then launch properly..Drjones666Version: 1.3.0

✓ I wish it was more reliableI use this app to control my Mustang GTX amp. Basically every second time I use it I have to force quit it and open it again to connect to my amp..Jisk123Version: 3.2.1

✓ Great idea, executed poorlyThe idea is great, the concept is great, the amp sounds decent for what it is. The Bluetooth experience is horrible for some and ok for others. The gtx foot switch simply does not work properly, the delay with Bluetooth a deal killer for using backing tracks, being an engineer myself the inside of the gtx was built clearly as cheep as possible. Sadly the concept that is a great idea was executed so poorly the basic idea is lost among many problems. Real engineering problems, has nothing to do with my intelligence as some here think. If your amp works correctly, consider yourself lucky. No need to falsely attack people who have issues, issues due to fenders poor build quality, fender must do better than this! I have 20 blackface amps from the 60s, they work flawlessly…this amp had issues from day one! Get your act together fender!.ChippsterrrrrrVersion: 3.1.6

✓ Misleading marketing in Fender PlayIn Fender Play it says to use the settings as a guide for your non-compatible amp. Yet I can’t use the app if I don’t have a compatible amp. This was a waste of time to download this app then. And I will never buy your amps, as visibly you contradict yourselves, so how can I trust anything you guys say?.Cf-105arrowVersion: 2.1.5

✓ My amp doesn’t updateMy amp didn’t connect to Wifi so the app was useless.K naedVersion: 2.1.3

✓ Works great when it doesn’t require a reset!The idea is there but unfortunately the app will constantly throw errors which are usually resolved by disconnecting the Bluetooth connection and then reconnecting both on the app and through the onboard menu on the amp itself. It’s a great way to ruin creative momentum during a practice/jam session. Definitely do not rely on the app during a performance!.Carless in SeattleVersion: 3.0.1

✓ Search BugPlease please please fix the search bug in the download section, it’s driving me crazy having to reset the app… 1. Tap the download icon 2. Tap the search spyglass icon 3. Type search criteria (Minor bug 1. Typing not displayed) 4. Tap “search” Results displayed successfully but Search spyglass icon has now disappeared so another search cannot be done?!.NikeBoy1973Version: 3.2.9

✓ Mustang LT25Please make the app compatible with the LT25 and a lightning to Mini USB cable. Recent update to LT25 firmware has made Fender Tone available with Mac and PC just need the App on iPhone / iPad to work now. Here’s hoping you can make it happen. UPDATE: thank you for the response ,nearly a year after my first comments, it doesn’t help though. I know Fender Tone works with a Mac or PC as I said in the initial comments. The point of the comment was to make it work with an iPad or iPhone through a cable as the Amp hasn’t got Bluetooth. It would then be totally portable and very practical as a practice Amp. Please if possible make it work if you can. Many thanks for the support and you have improved the App and fixed a lot of the bugs people seemed to be having with the Bluetooth connection side of things. I would give this App 5 stars if it worked with iPhone through a lightning to USB cable..Gatekeeper276Version: 3.1.3

✓ Can’t connectI’ve tried to connect it and turned the amp off then back on but nothing works, I’m an iPhone so I don’t really understand why it isn’t working. Someone help me if you know how to make it work..Maelle FurlatteVersion: 3.2.9

✓ App not working with Oct firmware updateThe app closes when trying to connect to amp. iOS 12.1 on IPhone SE.Her-CanadaVersion: 2.0.1

✓ New update not syncingJust updated app and software on amp, presets don’t match anymore? New app looks great wish it worked. Wrote this last night did all the updates today, all looks good but lost my presets and all new tones missing?.666RustyVersion: 3.0.1

✓ Don’t bother. App poorly executed.Don’t bother with the app. Amp functional without app, but incredibly hard to setup fx on the small built in screen. I have spent a good 5-6 hours trying to solve the “LIMITED FUNCTIONALITY PLEASE UPDATE TO LATEST AMP FIRMWARE” problem on this app. The Windows firmware update utility only works after a gazillion attempts to update from Base Ver 1.0.38 to 1.0.39 using multiple cable combos and two laptops. The firmware version on the app is the latest which is 3.0.49. But the app still says PLEASE UPDATE FIRMWARE. This great idea poorly executed has really tarnished a trusted brand name..Shax1234Version: 3.1.6

✓ Love this amp but Bluetooth is awfulThis amp is great when it works. However, each time I want to use it over Bluetooth, I have to spend 15-20 minutes turning off, turning on, rebooting, un-pairing, re-pairing, uninstalling, reinstalling…and so on and so on. This could easily be confirmed in Fenders own test labs on one of its own devices instead of putting end-users through these amateur-ish fixes that we have already tried a dozen times before even contacting Fender. This issue is on Fenders end and needs to be fixed there. Please Fender, provide a firmware upgrade that addresses this issue..DanubeRiver58Version: 3.2.0

✓ LIES!!!Seeing as fender refuses to answer emails, I’ll leave them a one star review on here (only because 0 stars isn’t possible) they’re still selling the Mustang I V2 with promises of software to tweak settings. Little do they tell you that they discontinued that software and the new software won’t work with the Mustang I V2. So if you bought it hoping to use it as they promised...... they lied to you and took your money, and they were happy to do so..Ihve2peeVersion: 3.0.4

✓ Very FrustratingIt worked great for a week. Now it is unusable. Doesn’t connect with the amp. “Requires firmware update” when there is no update available. Very frustrated with fender on this one!.Drew TaddiaVersion: 3.0.6

✓ Fender tone 3.0Can’t save in backup/restore.RrthighfjfgjjVersion: 3.0.2

✓ Doesn’t WorkI had the mustang gt200 the app didn’t work with it now I’m using the gtx100 with an iPhone X and still doesn’t work.Beaubien1Version: 3.1.1

✓ Good App & Amp but Bluetooth has stopped workingReally good amp and the app worked great until recently. App now won’t connect via Bluetooth to my amp it says I need to update my amp which I have done numerous times. When I check what software version my amp is (3.0.84) it says it’s on a higher version then what the app is telling me to update to (3.0.43). Unsure of how I am supposed to resolve this issue and had no response from the fender support email. Other than that still a great amp and app..Murty_Version: 3.1.4

✓ Waste of space!This worked once after spending around six hours updating, deleting, reinstalling, switching things off and on. Hooray it connected. Once! About twenty minutes later no connection between phone and amp. Absolute rubbish. Yeah wish I’d bought a Spark! Update: note the response from Fender who say ‘contact us’, we’ll help. Well guess what, I did and they haven’t replied. Buy something else people!.Martyn FieldVersion: 3.1.4

✓ Error message for preset dowloadI’ve used the fender tone app w/my mustang gt100 for years. today when trying to download a preset i am getting an error message that also says “unauthorized “! not sure what the issue is? have the latest app version and am signed into my account. and blue tooth & wifi are connected. not sure where to turn for answers? HELP! thanks..HoladudeVersion: 3.2.3

✓ Amp sounds great. Let down by rubbish Bluetooth and appSuch I shame. I’ve had amp for 2 years and finally had enough of the rubbish Bluetooth connection between the app. I just want to turn the amp on and connect it to my phone, but no, you have to mess about to get it to connect. And when it does, it shows the wrong info Ramon the screen half the time. Fender support keeps saying reset it, which doesn’t cure problem..YeltteksVersion: 3.1.5

✓ PresetsHi there! Before i do anything, i’d like to know if there is any risk i will lose all my presets! Lots of complaints about this for V3.0.1. Please confirm i will NOT lose any presets. Thank you..JhbgdVersion: 3.0.2

✓ Liked the app but my mustang gt cannot connectI loved this app when it worked for me.. but since a few weeks now my screen goes to “amp sync in progress” and stays like that for more than an hour until the point I give up. It prompts to not make any changes in the amp settings while the sync is in progress so I just turn my amp and the app on and leave it for hours at times and it’s still on the same screen. I hope they look into it and somehow fix it for me 😞.ViralinfectionVersion: 2.1.5

✓ Great app, BUT ...Mostly happy with this app. Lots of tones with great visual effects. However, when the GTX amp and the phone are paired and you get a phone call, the software needs to disconnect from the amp so you can answer the call. As it is now, when the call comes in you have to first go to Bluetooth settings to disconnect the amp in order to hear the caller..ChrispritchardVersion: 3.1.1

✓ Syncing is terribleAmp keeps going out of sync.SpecmondoVersion: 1.3.3

✓ Great ToolIf you have a GT series amp, you need this..FenderampsrockVersion: 2.1.3

✓ Adds two of the same effectNot a user friendly app. Every time you add an effect it puts two effects and one works and the other does nothing. You have to turn each one on and off to know which one to delete. When you click the arrow in the top left to select a different sound selection there is no way to cancel the screen and go back to the previous screen. It forces you to select a selection to get it to back to the previous screen. Poor coding and design..Coolman1094Version: 3.1.6

✓ Errors and constant updatesThis amp is great I love every aspect of it as well as the concept of the app however when I’m not getting an ‘unauthorised’ error I get constant updates for the amp even though after all these update my amp is still on the same version. I need to delete the app and reinstall it just for the downloadable presets to used.The Noodler64Version: 3.0.2

✓ 1 star because of BluetoothI’m certain that my issue is with the amp not the app but 9 times out of 10 I cannot get this app to connect to my amp. I usually have to power cycle my amp twice before I can get the two to see each other which is super frustrating..AdamkantorVersion: 3.1.2

✓ App doesn’t workSkip over this amp as the foot switching is a frustrating question mark and the app only works if you don’t want to save anything! Surprised fender released this half baked dark toned amp with many features where adjustments are a major inconvenience as this software should work easily with windows but there is no download and the foot switching system is confusing enough I took it off altogether fender you’re not sorry otherwise all the software would be easily accessible and bottoms for saving effects would work and again this would be useable on my pc but it’s not.Oclv590Version: 3.2.0

✓ Bluetooth now poorThe app worked fine until the upgrade. Bluetooth now keeps dropping off and does not recognise amp. A real pain! The app is no use whatsoever. I cannot download sounds to my amp any more and have to manually scroll through amp settings. This app functionality was the reason I purchased the amp. Please fix or roll back previous version, which was a 5 star app. No amount of pairing/unpairing, reboot, etc fixes the faulty Bluetooth coding in the app..Gixxer AndyVersion: 3.1.5

✓ Huge connectivity issues.I’ve had to do alot on my end just to get the amp to work. Being that this is about just the app I’ll solely focus on the fact that it worked once.. and has yet to work again. I know my amp serial number by heart from the number of times I have been asked to reenter it. I have most current firmware, have reset all settings, I have reinstalled the app, restarting and restarting, I have an iPhone X on the most current software... nothing. Using all my powers of deduction I cannot find the cause... app or amp. At this point Im calling failure on both. Please get it together Fender..CRHCRHVersion: 1.2.1

✓ Search issueCan you please fix the search option in the download section? First, you can’t see what you’re typing in and then, once you find what you’re looking for, the search option is gone. Only way I’ve been able to get around it is to close the application and restart. Which requires the app and amp to reconnect. Really frustrating and really annoying..Joekoz1977Version: 3.1.5

Fender Tone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fender Tone.