- 48.8LEGITIMACY SCORE
- 49.3SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Bonnaroo Music & Arts Festival App Complaints & User Negative Comments 2024
Bonnaroo Music & Arts Festival app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bonnaroo Music & Arts Festival? Can you share your negative thoughts about bonnaroo music & arts festival?
Please wait! Bonnaroo Music & Arts Festival Facebook comments loading...
Bonnaroo Music & Arts Festival for Negative User Reviews
✓ I DO NOT consent to data miningNo thx.Version: 14.0.0
✓ App won’t load contentWon’t load, keeps saying “hang tight” and “downloading content”..Version: 13.0.0
✓ Fix the schedule2021 roo app just came out but the schedules all messed up.Version: 13.0.0
✓ Not workingFestival starts this week and still get past the "hang tight" screen..Version: 12.15.0
✓ PopAs my third year going to this festival I would much enjoy to plan my experience with a handy app that will be easy to access at all times unfortunately this app doesn’t start up on my phone at all. All i get is the loading screen and it won’t move from there. Would love to have this working for my time at the venue!.Version: 9.4.61
✓ Slow, glitchy and generally terribleLook you guys, this app is not going to help you get around Roo at all this year. I can’t even get the thing to open, let alone let me see all the activities and artists and whatever. The map feature alone is so overloaded with information it drains your battery and doesn’t actually do anything. Don’t waste your time. Just use the paper map instead—keep that thing as dry as possible—and you’ll be much better off..Version: 12.8.1
✓ EeeksFirst thing the app does is throw a lot of confusion and demands for permissions that aren’t explained very well. 2Spooky4Me.Version: 15.0.0
✓ Update this earlier!The website already has it out so why is this still from last year.Version: 14.1.0
✓ NoIt doesn’t work at all.Version: 12.15.0
✓ NEEDS 2023 UPDATEPlease update the new schedule!!.Version: 14.1.0
✓ What happened?Why did the app get so much worse and more difficult to read and use? It was so much better in previous years (missed last year, but for the 4 times I went before it was awesome). The schedule functionality is terrible. I just downloaded the update, now it won’t even open properly!! Why would you ruin your app?.Version: 12.8.1
✓ Awful... as though it wasn’t even QA tested before release.Totally get putting as little money as possible into a festival app. However, seems like since this is an annual festival, it’d be worth it to make sure the app didn’t freeze and crash EVERY time a user opened it. QA testing is a thing. Look into it and give it a shot before next year..Version: 12.8.1
✓ UPDATE THE APP ALREADY!!!The app is 5 stars when updated to the newest year. I’m giving it a 1 star right now in hopes it actually gets noticed by any of the powers to be who care. Bonnaroo is in 3 weeks and released the daily schedule but haven’t updated the app. Being able to set your schedule and alerts on the app has made the Roo experience so much better on a time management level. The newest update is normally done months before. You guys are slacking this year and you’ve had 2 years of prep to perfect it..Version: 13.0.0
✓ Can i have my roo card back nowI did stank leg plz.Version: 15.0.0
✓ One month away and still on last yearWhat a dud. The festival is one-month away, they’ve rolled out the artists, they’ve released the schedule, but they can’t update the app to 2023. Ridiculous..Version: 14.1.0
✓ EhThe app glitches A LOT. Closes itself regularly when I’m trying to use it..Version: 12.15.0
✓ Out of dateRoo is just over a week away and the app still has last years lineup in it. It historically lags behind, but this is kind of ridiculous.Version: 14.1.0
✓ UPDATE THE APPThe schedule is out, can we please get an update!.Version: 14.1.0
✓ Terribly buggyWith 10 days to go until the festival, I am sincerely concerned that this app will not be updated in time. I am unable to access it at all - I have downloaded, deleted, and restarted multiple times and the app force quits as soon as the opening screen pops up. Prior to this I was stuck in the sign in/verify email loop. I am on an up-to-date iPhone X. Please fix this!.Version: 12.6.0
✓ Won’t workIt’s been 6hrs and it still says downloading.Version: 12.15.0
✓ Complete messThe schedule feature is horrible. No way to filter out irrelevant stages so you’re stuck looking at literally everything going on (90% you don’t care about). Sunday’s schedule is completely messed up and shows headliners playing at a plaza?? And days at Bonnaroo don’t end at midnight. Why would you not just have the schedules go from the first event to the last event of each day?.Version: 12.6.0
✓ Schedule format is garbageThe only reason I use the app is for the schedule, but it’s completely useless. It’s one giant list, so you are unable to see what is playing at the same time. Please make this format like the 2019 app, otherwise it’s pure garbage..Version: 13.0.0
✓ UpdateBonnaroo is back and we need the update on this.Version: 12.15.0
✓ Lots of Room for Improvement1. People downloading the app probably already purchased tix so why make that the opening page each time? 2. No search function to find artist, only scroll through of lineup. 3. In above lineup if you click on an artist, there is no info on when/where they play or even a short bio. 4. The schedule section is just a list not an actual schedule and while personalized cannot be shared. 5. If you already track my location why not allow me to share it on your app with my friends who are also at Bonnaroo so we can find each other? Better yet, why not let us see each other on the map? 6. While we are on the map why not let us tag or pinpoint certain locations (camping spot, meeting point, etc.)?.Version: 9.4.61
✓ Waiting on updateI would really like a map and lists of different things to do. Roo is in a month and we still don’t have an update!.Version: 14.1.0
✓ Please update the appPlease please please! It’s a week away 🥲🥲.Version: 14.1.0
✓ Slow/Non-user friendlyI’ve used this app for the past two times I’ve gone to Roo and it was really easy to use and the layout of it was visually easy. THIS iteration of it is so so so so bad. It’s slow - if you click on something, it literally takes multiple seconds for it to register. And the visual schedule part makes it really hard to actually plan out your day bc it makes some of the start/end times look different (ex. I thought one act I wanted to see looked like it was almost completely at the same time as another act but actually there’s 45 minutes where they don’t overlap). It’s just not useful at all to keep track of who you want to see. If you have the schedule go by days, it doesn’t keep scrolling to the next day once you get to midnight, you have to actually click the next day and go from there. It’s just awful - as if they made it and didn’t have anyone actually use it to see if it was user-friendly. Very disappointed- but looking forward to actually getting a paper schedule when I get to the farm..Version: 12.6.0
✓ No UpdateThe app hasn’t been updated for the 2022 season. Odd, since the lineup has been available for a time..Version: 13.0.0
✓ DisappointedSadly, it’s a disappointing app. You can’t even create your own personal schedule, or if so, there’s no user friendly way to discern how to do so! Also, it doesn’t seem to even recognize who you are and that you’re logged in, as it constantly tells me to not forget to register my band (even though I did so weeks ago!). Definitely should have the developers use it while developing it so they can see some of these basic flaws and fix them! Also, the latest update has now made the app crash when trying to open, rendering it useless. That being said, looking forward to the actual festival!.Version: 12.8.1
✓ PLEASEUPDATE THE APP PLEASE..Version: 14.1.0
✓ Update the app w this year’s scheduleCome on man….Version: 14.1.0
✓ I like it but it’s little buggySometimes when i add a band to my schedule, it does not add it to the “My Schedule” section. Sometimes it does. Also, sometimes bands i have added to my schedule would “go away.” That’s frustrating. Also, it would be helpful if the “My Lineup” selections would update the Most Schedule. It’s easier sometimes to find a band alphabetically, so when I star a band in the Lineup section, the. I have to find them in the schedule section which is not always easy. I agree with the other reviewer who said he misses the old feature that lists your schedule by stage. That was very handy. Things I like include the notifications and the ability to set alarms. Notifications are super helpful during rain delays and I appreciated the regular updates on Sunday mornings. A suggestion on alarms - they were not available for all of the bands and they should be..Version: 9.5.101
✓ Terrible appI downloaded several times and it refused to go past a loading screen that said “hang tight” even tho I kept the app open for several minutes in case it was downloading something (which makes little sense). Never got past the loading screen. I guess I’ll try again right before the festival starts and see if the next updates have been applied and this thing works..Version: 12.15.0
✓ Ineptness @ it’s highestA simple map has scrambled the whole app, garbage without a map.Version: 14.1.0
✓ Get the app updated!! Now!!How is this over looked??????.Version: 14.1.0
✓ I second that✨✨✨.Version: 14.1.0
✓ YikesThis app is poorly made. It’s confusing, it glitches, when you try to edit the lineup list, it doesn’t work. The schedule is so confusing. Other music festivals I’ve been to made it so easy to use and makes it for “dazed and confused” minds can still get around easy and be able to see the people they want to see. This app I’m afraid will be too difficult for me to use while I’m there. Reallllly hope the people in charge fixes this before the festival goes on..Version: 12.4.2
✓ Festival apps are terriblePlease make the app more user friendly. The main reason people download it is to create and share their schedule. Not only is the scrolling a nightmare (because you are constantly tapping people’s names), but it’s difficult to compare who’s performing head-to-head. I’d love to help develop this app better for future festivals as well. Might want to consider one app for all the festivals to entice users to keep them on their phone for longer than a weekend. Side note: I tried signing up 3 times and the app crashed. This doesn’t allow you access to my info, and it doesn’t allow me access to save my schedule. Another festival and I’m having to create my schedule on excel..Version: 12.8.1
✓ Glitch with the personal scheduleThere’s a glitch when you try to create your personal schedule. It’s not adding certain artists for some reason. Hit the add symbol, go to my schedule and they’re just not there..Version: 9.4.61
✓ 🤮How does this app keep getting worse and worse every year? It used to be the best festival app, then a few years ago it seemingly went backwards. And now this.... thing? Why even put an app out? Bonnaroo used to be such a forward thinking festival. Now it’s obvious Live Nation is just cutting corners to save money at the expense of our experience. Deleting and reconsidering whether I should even buy a ticket if this is evidence of what’s to come. Boo, guys..Version: 12.0.17
✓ Everyone is right. This is terrible.First use it got stuck on the loading screen. Second time it got to the ticket screen after loading. The menu or any other potential parts of the app aren't working. I thought maybe they might have worked on it and fixed it by now, but this app is D U N. Forreal though, we need this app to work. Please fix before fest time!!.Version: 9.2.27
✓ Weeks awayAnd this app is still not updated. Losers.Version: 14.1.0
✓ Doesn’t workWon’t load anything.Version: 12.15.0
✓ Old app was betterThe app does its job and works well(most of the time) my biggest reason for the 2 stars is for the schedule portion. You use to be able to create a personal schedule that would seperate each show by stage and time, and then a red line would move across the schedule telling you who, what, and how long they were playing for so you could plan your day easier. Now you have to actually line up times yourself and it takes a minute..Version: 9.4.61
🙂 Bonnaroo Music & Arts Festival Positive Reviews
Bonnaroo Music & Arts Festival works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bonnaroo Music & Arts Festival.
⛔ Bonnaroo Music & Arts Festival Problems
