- 55.7LEGITIMACY SCORE
- 56.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Magic Home Pro App Complaints & User Negative Comments 2024
Magic Home Pro app received 149 complaints, negative comments and reviews by users. Have you ever had a bad experience using Magic Home Pro? Can you share your negative thoughts about magic home pro?
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Magic Home Pro for Negative User Reviews
✓ Worked Great for Awhile, Then Gave OutI've had these lights for 2 years now. They worked amazing for the longest time other than the remote not working which wasn't a problem because i could just use the app. Recently they became stuck on RGB flashing and won't connect to my app. I don't know what to do and I've tried practically everything!.Version: 1.8.6
✓ I can’t get my LED lights to connect to my wifiI got the wifi to work one time then I had to turn them off. Now I can’t get them to connect again. Even when I had the LED lights connected the controls were not working.Version: 1.8.8
✓ A new UI, Integration with Apple Music & a collection of ScenesOverall, the app is functional. The lights work and the use of Siri Shortcuts allows the app to work in a more hands off capacity which is something I personally enjoy. However, the colour options feel limited and the creation of scenery needs to be a little more open and an option to download custom made scenery from users of the app or from another source should be considered. The UI is a little plain, and I feel needs a more solid bump than what it currently is. The lack of integration with Apple Music is disappointing, do whatever you need to do to get permission to have access to this service and become a more independent app, rather than only being able to access this music feature via the Alexa app. Overall, I feel that the app has a lot of potential, the execution is what is lacking in truth. Still has plenty of room for improvement, so I hope that this will be considered. The setup was easy enough, and resetting the bulbs didn’t take long when a mistake was made. A 3/5 rating is sufficient based on my user experience..Version: 1.7.9
✓ Terrible appLights disconnect having problems with connecting apps on the iPhone.Version: 1.8.5
✓ New update killed the lightsThe lights don’t change to the music no more since the previous update.Version: 1.8.8
✓ Do Not Download!The lights I have used for 6+ months by using the included remote only have worked just fine until I decided it would be nice to set them on a timer by downloading this app. They immediately began flashing, even though I could never get the app to actually connect through my wifi. Which meant I had no control over what the lights were doing. Even after deleting the app from my phone, the lights “magically” turned back on & began flashing again. So now I have to figure out how to fix the lights that are now messed up when I have absolutely no control over why they’re doing it in the first place!.Version: 1.8.8
✓ Power OutageI had a power outage and had the lights set up … now since the power has come on the a power has come back on the app won’t talk to the LED light controller I cannot delete the light that is set up and so I have a light strip that I cannot use and cannot reset I would highly recommend that uses that are looking for LED light stripDo not buy this product as when it’s Working it works great but when it doesn’t work there is nothing that I can do with it apart and put it in the bin.Version: 1.7.8
✓ Wi-FiApple iPhone won’t allow the use of the app so unable to use other features like timer and sync to Alexa.Version: 1.8.4
✓ Okay.So this app I feel would be great, but the internet for it is not popping up so I am not able to use the app!!.Version: 1.8.5
✓ What 😻The app is just saying offline i’ve had this issue before but this time i’ve tried everything and it won’t go online. 🫤.Version: 1.8.6
✓ Annoying - won’t connect to the wifiThe app worked perfectly the first time and then after entering the wifi password it stopped working completely and wouldn’t let me connect to the wifi - it wouldn’t show up at all on the wifi list again! I followed the reset steps for the switch, strip, my wifi and even reset the router and nothing. And even created another account to login with!.Version: 1.8.8
✓ :/Cant connect to the wifi and ive tried everything, just spent $80 on this.Version: 1.3.8
✓ Kind of a messAfter the last update, the LED lights controlled by this app have a mind of the their own. They appear to follow the schedule I put in, but then they also randomly change to a different color (generally blue), randomly turn off and randomly turn on. I’ve reset everything to factory and started over but that hasn’t helped. Whenever I try to go into device settings, I get the error message that the controller is offline, make sure the phone and controller are on the same WiFi network (they are). I can control the lights through the app so obviously the controller is online. What a mess..Version: 1.8.5
✓ WiFi password neededThe LED lights are great but when it came round to setting the lights up to the app it kept asking for a WiFi password without an explanation why. It’s a security risk for one, so ended up deleting the app. It should just work with Bluetooth without WiFi.Version: 1.9.3
✓ Does not work with Bluetooth speakersFirst of all the mic should be on the device not on my phone But when I connect my Bluetooth speaker it won’t play on it and I can’t change anything to do that.Version: 1.2.0
✓ App not functioning correctly.Only able to click on Alexa. The Google home button is completely unresponsive. Annoying as it’s the only reason I got the lights..Version: 1.9.3
✓ I have 2, but my 3rd one is acting upI love my other 2, they are great. So I bought a 3rd one and for some reason, even after resetting it multiple times, I will not show up in my Wi-Fi. It continues to blink, sometimes rapidly and sometimes with 4 seconds in between. I’ve looked all through the FAQ, and have done everything you said to do. Please help!.Version: 1.8.3
✓ Any other app. PleaseI just want to use these Wi-Fi bulbs I bought but this app seems like it was created in the 90’s. Glitchy is a massive understatement. And now my lights randomly turn on everyday at 5:15am and I have no way to fix it besides turning off the power. No, there are no smart timers set for this time in the app, I’ve double and triple checked. The smart timers that I do have set stopped working. The app’s clock is multiple days and odd hours off from the correct time and this issue persisted after uninstalling and reinstalling app. There is no way to sync or reset the time. This app is a lost cause, too many issues to fix. Use a different company..Version: 1.8.8
✓ Partially worksAfter two years no wifi found although light turn on, remote can be used but not the app due to wifi doesn’t work..Version: 1.9.3
✓ Smart life integrationIt would be better if you could integrate magic home devices with tuya smart life app so that everything is in one place.Version: 1.8.1
✓ It wont work anymoreAt first the app and lights worked great, there were no issues, but not long ago the app wouldn’t connect to my lights, I tried to see if there was an update, I restarted my phone, I used the app on another phone, nothing worked. I was just going to use the actual remote, but then I decided to try to disconnect the lights from my account and just try to connect them again. Big mistake. When I tried to connect them again it didn’t show up on my wifi, I did everything right though. So again, I tried on another phone, still didn’t work. I tried everything I could and nothing worked. The only thing that works the lights is the actual remote and not the app. Ive been trying to get it to work for months and nothings working..Version: 1.8.8
✓ Very angryI ordered these LED lights, they came I put them up then I found out that it can only only change from 2 colours green and red. If I choose blue, it will be green, if I choose red it will be green, if I choose green it will be red. I then got the app with a small amount of hope left but no, still the exact same!.Version: 1.4.1
✓ RatingSo I could not find the remote to my LED lights so I got this app, I stated to use the app it was good. But then a week later I decided to use them again and it deleted and the Devices I had. So I tried to reconnecting it and I used the and it would not work I tried everything and it did not work. Also I followed and the instructions. So besides that it is pretty good but that’s the only bad part for me..Version: 1.9.0
✓ Not to goodI was trying to connect my led lights to this app and it was messing with my wifi. I wasn’t very happy with the services..Version: 1.4.2
✓ Custom functions cannot be attached to Timer feature settingsI made a custom gradual changing function for the July 4th season. Starting with red, then blue, and then white with each color changing gradually. However, when I attempt to program this custom function into the timer feature I can only select predefined functions and NOT my custom ones. So, I will have to manually select this custom function each day instead of simply programming it since I do not want to leave my lights on 24/7…sucks..Version: 1.8.7
✓ DisappointmentThis app is nowhere close to ‘how good’ it’s described. It’s functionality lacks tremendously. The colors are way off. How is green actually red and vice versa? It makes no sense..Version: 1.8.3
✓ Most recent update 🗑I did the most recent update right before resetting an RGBic LED strip smh. The update has a huge bug in it. Once you connect the led strip to wifi it takes you to a page called “settings on Led strip type”. Once you get on the page there is no way off of it besides closing the app and then you have to go right back to the page once you open the app and try to change colors of the strip smh. Bad UI experience and lack of testing before release!!.Version: 1.8.4
✓ Terrible appI would rate the a 0/5 if I could. Impossible to pair phone to the led light.Version: 1.8.8
✓ Connect to SpotifyI hate that you have to connect music on your phone and not via Spotify. I don’t have any music on my phone. Please update a connection to Spotify!!.Version: 1.8.5
✓ Needs more customisation optionsI bought some 400 LED RGB Fairy lights for our Xmas tree, they look amazing. But the reason for the two star rating is obviously not for the lights but the lack of customisation from the App, there is a preset option on the remote and in the app that allows the lights to display three different colours at the same time, and all three colours cycle through the colour spectrum giving loads of colour combinations. Why can’t we do this in the App?. Would be great to have multiple colour options at once, and better patterns to utilise the multi colour options..Version: 1.5.2
✓ Good when it actually worksI could not find the Wi-Fi I needed for the LIFE of me. When I did the next time I went to use it my device was gone and I’ve been trying to get it back for about 6 months.Version: 1.7.8
✓ Sometimes glitchyThe app was fine at first but after a while it keeps on disconnecting from the lights and doesn’t let me re connect , the app is so good except when this happenes and it’s happening a lot recently and now only one controller works.Version: 1.8.3
✓ No longer worksI’ve been able to add new devices. When trying to add a new wifi LED controller, it either fails to find router (literally next to it) or keeps putting the device back into setup mode. I’ve tried resetting the router, the app, the phone, the device, same behavior. It only works to connect to the device’s direct wifi to adjust the color but cannot connect it to my network..Version: 1.8.8
✓ The app was uselessI bought some led lights and it told me to use this app and when it was set up it did not work at all and I threw the lights out and deleted the app. DO NOT BUY THIS APP OT ANY LIGHTS ASSOCIATED WITH IT.Version: 1.8.7
✓ BadAfter faffing around for ever, I managed to get the deck lights to finally connect and successfully added to my device list. I then noticed that adding my deck lights had removed my bathroom lights from my devices list! So I had to reset the bathroom light router and had a full signal strength in my iPhone WiFi settings to LEDxxxx but after trying again and again it wouldn't connect.... And get this... it has now deleted my deck lights from the device list and I now have flashing lights in my bathroom which I can't disable without cutting off main power (which controls my shower) and only one device listed as Offline. This is an abomination. If you're unlucky enough to have bought some lights using this app, I recommend returning them for a full refund. Customer service hasn't provided a solution..Version: 1.9.3
✓ Never ConnectsAutomatically disconnects from my alexa and phone app, the wifi goes away and i am unable to change the colours. happens multiple times an hour.Version: 1.8.4
✓ Great! But.. where’s the app?I just bought a smart LED light strip and I’m very confused with the setting out of the app. My app looks totally different to the one on the manual and pictures above. I have the right app and it’s connected to the light but I don’t have the Mic option or Music option. It’s also missing different variants. Can anyone help?.Version: 1.3.9
✓ Really badI don’t bother with the app because it is so hit or miss. It’ll work for a minute and then next thing you know I have to reset the whole connection and then it just doesn’t work.Version: 1.9.0
✓ Needs an updateIt was easy to setup and operate with Alexa. However selecting the same colour twice I get the colours going wrong, the colour wheel I font get solid colours I get strange thing happening, if I do manage to get all LEDs to show a constant colour then change the brightness I get odd LEDs randomly change colour! I am not sure if this is a controller hardware fault or a fault with the app, but I am now looking for a new solution!.Version: 1.2.0
✓ MehhhWhen I first started it up , everything was going good until one day it just decided to stop working, I don’t know if it was the lights that stopped working or the app...Version: 1.8.8
✓ AwfulWorked perfectly fine for a while. Now my lights keep disconnecting and won’t repair.Version: 1.8.3
✓ Pathetic technical supportConsider yourself lucky if you get product that actually works. Tech support doesn’t provide any support, states the obvious and tells you to negotiate with the seller to fix things. No actual solutions provided. I regret my purchase, wouldn’t recommend.Version: 1.8.8
✓ :(I am not happy now. Doesn't work with iOS 16, but is working older with ios… Fixing please! I love app!.Version: 1.8.8
✓ Can’t connect👎🏻What a useless app. The Led wifi just never show up in my settings again and now all my lights can’t be turned on..Version: 1.4.2
✓ App is doesn’t workSame as everyone else. The app connects once and then it goes off line and won’t reconnect..Version: 1.4.2
✓ Not connecting to wifiIt doesn’t connect to the wifi but spent 80 bucks on this I’ve been trying for hours restarting my phone and wifi but doesn’t connect please help me.Version: 1.3.8
✓ Nothing worksTerrible app, infinite loading, terrible connection system.Version: 1.8.9
✓ Great but no longer workingHad my lights for quite some time now and they’ve always worked great. Until the other day when I got home they were disconnected. When I tried to connect them it wouldn’t work. So I tried to reset the and they’re not resetting. I’ve tried all the options and nothing has changed. And if I try making them into a new device it never loads. I just want my lights to work again..Version: 1.8.3
✓ App uses all my battery in backgroundMy battery went from 100 to 30% today and iPhone reports that this “Magic Home” app is the culprit - using “Audio/background refresh” I haven’t even used this app in weeks and it uses all my battery ... I hope this is the “bug fixed” in the release history because I’m about to delete this app and never use again.Version: 1.7.0
✓ EhMy lights only work on white idk if its the lights problem bc they co colourful from remote or this things fault.Version: 1.7.0
✓ ScamDon’t buy their lights or use this software. Switched modems two days after receiving the light, now it won’t connect or stay connected. It’s utterly ruined simply because THESE PEOPLE DO NOT KNOW WHAT THEY ARE DOING, so do not purchase anything which requires this app. You’ve now been forewarned..Version: 1.8.3
✓ Colours are not correctWhen selecting colours from the colour wheel, the outputted hues do not match the selection. Only full red, green or blue appear to be anyway near accurate. This is not isolated just to the app, the remote itself selects the wrong colours, so I suspect hardware or firmware to be the issue. Please update this..Version: 1.8.3
✓ AppMy app doesn’t have warm white and white in the middle of my colour spectrum is there any reason why ?.Version: 1.9.3
✓ Why can’t I reconnect my led lights?The led lights work great however, when the lights went offline out of a sudden, I tried reconnecting them, but they didn’t so I thought if I were to disconnect the led lights to my phone and then just connect them it will fix the problem. After I tried my idea, I cannot seem to reconnect my led lights; and my led lights just seem to be on by itself when plugged in. Also I read a line mentioning about “make sure the device has been set up,”. I don’t know if I may have bugged my led lights..Version: 1.9.3
✓ Worked great...at first*Edit: I have submitted to the support through the app. We will see if anything comes of it. Loved my smart bulb setup for about 8 months. Then everything fell apart. I have 17 bulbs connected, only 2 aren't behaving as if haunted. The rest are constantly disconnecting, changing colors, failing to reconnect, etc. Waking up in the middle of the night with a bright white light in your face is not fun. Bit by bit, I am moving each light fixture to a manual switch because eventually the app will fail connect at all to a bulb and the bulb is reduced to being a very expensive non-smart bulb..Version: 1.9.3
✓ Went down hill fastThe light strips worked great for a short time. Then all of the sudden, they would reset themselves in the middle of the night and begin flashing through all colors. This was inconvenient to have to get up and unplug 6-8 sets throughout the house. The first time this happened it was somewhat difficult to reset and reconnect due to having to eventually reset the router in order to get them to connect. This sporadically happened over several months then again last night they all reset, flashing the rainbow throughout the house. Again, I just unplugged them all and began working to reset and reconnect them today. So far, I have reset the router and attempted to reset and reconnect the lights around 7 times with only one of 8 controllers being able to reconnect. I am lost and have went through all the FAQs and tips while wasting many many hours troubleshooting this..Version: 1.8.8
✓ TRASHIt doesn’t let me connect to the wifi thing and I can’t even do anything.Version: 1.8.6
✓ Don’t bye thisIt wicked for like a day but now it won’t connect to the wifi get some cheap ones of wish thay will last longer than this peace of crape don’t bye.Version: 1.7.9
✓ App can’t connect to wifiApp can’t connect to wifi despite resetting.Version: 1.8.3
✓ Love the app, If I could use itI think the app is great. I like making custom functions and all of the new features that get added. And of course messing around with color. But I can never get my phone to connect the wifi it puts out. I can only ever get it to work if I factory reset the lights. And I can only get it to work the first time I try it after I reset. If I disconnect after that first time. It never works again till I reset it….Version: 1.8.3
✓ ConfusedI now have three separate LED strip run from this App - all functioning fine until yesterday. Now all three are “offline” can’t seem to repair configuration or figure why they would all go off at once? Other wifi lights working OK?.Version: 1.2.3
✓ UnreliableSpent a lot on these LED lights and they worked fine for about six months until they all of a sudden started flashing different colours and we couldn’t reset them. Not sure what the problem is. I have tried to troubleshoot but app was useless wouldn’t recommend disappointed because they weren’t cheap.Version: 1.8.9
✓ DisappointedAt first this app was good then whenever I go on the app to turn my leds it’s just disappears and I have to re do my whole process this has happened about 5 times now and has started to get very annoying about this happening all the time.Version: 1.9.3
✓ It’s no Philips hue for sure but it’s okI got this when I needed to add an extra lighting for an area that doesn’t get good wifi, but then realized it’s not as bright as I expected, The remote works good, easy enough to setup and play with, but needing to setup an account with the app JUST to use the wifi option, now that totally unnecessary, I went back and picked up the Philips hue strip and a wifi extender, much happier, This could have been a great product if it didn’t have there tiny unexplainable short comings..Version: 1.4.1
✓ No fade in/out or ability to sync to sunset/riseThe ability to schedule the light to sun-rise/set every day (off-set by a user-defined amount of minutes/hours) would be much better than fixed times that need adjusting as the seasons change.Version: 1.8.6
✓ Clunky and basicDoes the basics but really needs a sunset/sunrise/timed function. My outdoor lighting comes on at sunset and off at midnight. Can’t do that with this app..Version: 1.8.6
✓ Music syncSo overall it’s a really good product but it’s not allowing my Apple Music to play and I have a acer computer I’m not getting a Mac. Music should be allowed idc about the properties for it. This won’t even go to my Dropbox for music it’s unbelievable. The music sync is what I bought this for and doesn’t even work it’s the worst..Version: 1.8.8
✓ Doesn’t connect on IFTTTNot a recognised app on IFTTT — it says in the app in third party services that you can link it on the IFTTT app, but Magic Home Pro is not actually recognised on there so I can’t link this app up with my other apps. Not sure why it would advertise it can link up to other devices through IFTTT when it can’t. Would be a great app if it could..Version: 1.5.2
✓ Bug in the appThe app won’t let me go to the next screen even after I connected it to the bulbs WiFi. I’m still stuck on the same screen where it says connect to the bulbs WiFi network even after connecting..Version: 1.3.4
✓ HelpI’ve had these LED light strips for half a year now, I keep trying to connect them to the app, but they never seem to work. I’ve searched so many ways to help and I can’t seem to get them to connect. I can’t find them in wifi or Bluetooth. I would like guidance on how to fix this. Even is there isn’t even a problem and I just don’t understand the instructions..Version: 1.8.3
✓ Does not work or connectThe app does not connect with Google Home. Cannot even access the website an continuously get an error: “Could not open the page because it could not connect to the server” There is no one to contact cause when I hit the support button in the app the same error message shows up smh. No support and does not work. I suggest that everyone who is looking to purchase this product or any products from this company think twice about it because there is no support and you might just be wasting money..Version: 1.8.3
✓ Can’t reconnect deviceI bought my led strips a little while ago, it was slightly difficult to set up however once it was set up it worked for a while but today on of the lights weren’t connecting to my phone. It still works with the physical controller but not through my phone. It would be great to know how to fix it..Version: 1.7.0
✓ It’s fineIt’s honestly not so bad. It does control my led bar and allow me to pick my colors or functions. However the app is not bug free. After 3 years my led bar is still showing offline in the all when it’s actually online (at least I can use the “turn off” on all devices to turn it down. Also sometimes when I activate functions i’m having a hard time deactivating them..Version: 1.8.8
✓ DisappointedThe app Is great. It works perfectly, although I have to switch to my bulb's Internet every time I want to turn It on/off, and then back to my Internet. But, now, after 2 weeks (or so) of usage, my bulb stopped emitting the colours: blue, pink or purple. This Is, just, a small bug but It's quite annoying. But, I managed to fix It by re downloading the app and connecting my bulb back. Apart from this minor Issue, the app, and bulb, Is great as you can group bulbs together, change the colour of the bulbs, set a timer for when the bulb turns on and off, dim/brighten the light and much more! Edit - The colours are not working, properly, again. This Is, only 1 day after I re-downloaded the app and, now, I have to do It, again. Down a star. Edit #2 - After an hour of trying, I, still, couldn't fix the bulb so I had to change It to my regular one. Very disappointed. :/ Thankyou for your time, Shannon. :) Edit #3 - I had changed my bulb, back, to the smart one and It has, already, stopped working, COMPLETELY! It has been, about, 4 months, and, although this might not have anything to do with the app, I'm extremely disappointed. :c.Version: 1.4.2
✓ Horrible!This device called “ LEDnet-xxxxxx” dose not pair. I tried and tried and tried but nothing worked. DO NOT USE. Bad APP..Version: 1.7.9
✓ 70 dollars common man-I spent 70 dollars for these led lights and for some reason they still won’t show the “connect from wifi thing” man and the remote won’t work so like what do I do please make it so you can connect from Bluetooth instead.Version: 1.9.2
✓ Wifi doesn’t workCan’t connect to the device over wifi, the instructions didn’t work, apparently I need to plug it in then unplug it three times then it should flash… I have been trying to do this for half an hour with no results DO NOT BUY.Version: 1.8.9
✓ Wasted my time and moneyI bought a aquarium light that I thought I could use my phone to control found out I had to pay 20$ more for the dumb cable to use it, downloaded the app AND NOW IT WONT LET ME CHANGE THE COLOUR THE WHOLE POINT OF ME BUYING IT.Version: 1.9.3
✓ I need help! My led lights don’t work anymoreI order these light because I saw them on Tiktok. I was very excited to revive them and put them up in my room. They where easy to set up and they looked amazing but after a couple months they stop working. I’ve tried to reset them but they won’t work they just keep flashing on and off. I’ve sent an email asking for help but they never responded. I love these lights but I don’t feel like paying another $50 for them.Version: 1.8.3
✓ 😤My lights all of a sudden stopped working ffs.Version: 1.8.8
✓ The wifi is a no noI can’t Connect to the wifi I have been trying for 1 hour and haven’t gotten anywhere I have Emailed you and you have replyed yet so yeah..Version: 1.3.8
✓ UGHHWorked fine until I waited my wifi now it won’t connect to my phone anymore and I wasted a bunch of money on les lights that I cant work..Version: 1.8.3
✓ Hi sOrRy fOr tHe iNcOnv… shut upLike everybody else, I’m trying to connect to my lights with little success. The developers behind this godawful product deserve to see time behind bars. I’ve had these lights for years, during which I’ve had to switch wifi providers several times. It seems that each time I do, setting up this god forsaken trashcan of an led strip gets harder. I’ve tried everything to no avail. All the developers have to say is to go use their trashy support page. Fix your app!.Version: 1.8.8
✓ Cant connect..When i try to connect the wifi it says “unable to connect”.Version: 1.8.3
✓ Won’t connect to wifiThe LED thing for the wifi will not show up I’ve been fighting with it for 3 days now I’ve contacted support and they were useless as well completely a waste of money would not recommend to anyone.Version: 1.8.8
✓ Timers Aren’t WorkingThe timers on Magic Home Pro are not working. Please have a fix ASAP, you can set timers and they disappear randomly. Otherwise a great app for controlling LED lighting. Thank you!.Version: 1.8.5
✓ Constantly have to reinstall lightsThe lights work fine when they actually show up in the app but I constantly have to reinstall them cuz the app can’t find them. I’m not sure why this is a constant issue. Once Install the bulb into the app, it should stay there forever. Every other day I have to completely reinstall the bulbs and even then, connecting them to the app is extremely hard and takes multiple attempts to even get it to connect..Version: 1.8.3
✓ Please just make it BluetoothMy grandma messed up my light settings and the wifi thing isn’t working to connect to them (because it doesn’t exist) so please just make it so you can connect to it through bluetooth.Version: 1.8.9
✓ Used to work great but not anymoreI’ve been using this app with three smart bulbs in my room for over two years. It worked great at first and only occasionally the app wouldn’t connect to one of the bulbs. Now it almost always only connects to two out of the three and then tries to tell me the third one is offline. It’s never the same bulb either, it randomly decides that one is offline and the only thing I can do is reset the bulbs and do the whole setup again just for it to have the same problem a few days later. Been happening more often lately. It’s not my wifi, our router very rarely has to be reset and we have good signal..Version: 1.8.9
✓ Very dissatisfiedNo light whatsoever! Very disappointed !.Version: 1.8.3
✓ ModesI love the app and how simple it is but the biggest thing I wish was added was a mode that had all the colors change gradually throughout the rainbow instead of just 2 colors. I have a 2nd strip from a different brand that has a remote and the remote has an option called “fade 7” where it will fade throughout all the colors repeatedly as slow or fast as you set it to. I really wish the app for these lights had that option. And if that is an option, how do I go about setting it up?.Version: 1.8.4
✓ Not HappyI've reset the whole thing 10-20 times and still says that its unable to connect to Wifi, even though the password is correct. I've tried with another device and it still will not work! Unhappy. Wish I could rate this -10/5.Version: 1.4.2
✓ Works, so dim though!It works,yes. But i cant even see the colours unless i squint, it makes NO light to my room!.Version: 1.8.3
✓ Horror appTerrible doesn’t work at all.Version: 1.9.1
✓ Shortcuts not workingHello, Has anyone else noticed a huge drop in how well magic home shortcuts work with Siri? I’m not sure if it’s an app problem or iOS problem but I’m very frustrated with the drop in quality. Siri constantly says “one sec” “there’s a problem” and then the lights will turn off like they’re supposed to. Then when the shortcut does run, It’ll control one lightbulb at a time in a scene instead of all at once like it used to. Anyway you guys can look into this?.Version: 1.8.6
✓ ReviewIt wouldn’t let me connect my LED lights the Wi-Fi wasn’t showing up on my Wi-Fi in settings.Version: 1.8.4
✓ Changed wifiThis app worked fine untill i changed my wifi and there is no setting for a wifi change.Version: 1.8.6
✓ :|How can I connect to the wifi? It isn’t coming up in my settings.Version: 1.3.9
✓ App irrelevantNo need for this app unless you want to change settings when not at home…but why. I’ll use the remote included with my lamp purchase.Version: 1.8.4
✓ App literally doesn’t workI have a remote at least that works perfectly. But it would be nice to better customize the lights. But the app doesn’t do anything. I know it’s not the light strip because I used them with another controller and the lights can be fully customized..Version: 1.9.3
✓ Not very goodCan't not connect to my wifi. Thought it was a problem with the device until we swapped it over. Keeps saying wrong password and failed to connect. When I eventually get to the connecting screen it fails. Have made sure router is 2.4ghz. Very frustrating!.Version: 1.8.6
✓ SadBeen trying to connect to the wifi for days, now reading the reviews I realise these lights were a mistake :(.Version: 1.5.2
✓ Just awfulAs horrible as it is, with flaws and all, Tuya is 100x better than this piece of trash app and its devices Had a slight internet issue. Magic Home just “lost” every single device. ALL 20+ of them has to be reconnected manually. This is a MASSIVE pain with this app which cannot “find” the network, though it’s right there Tuya? Still rocking ALL bulbs AND plugs AND light strips Avoid this app. Avoid their devices like the plague **update** This issue has continued. Networks go down, routers restart. Up until about a month ago, these devices just click right back in. Sadly, something changed a month or so ago and the app and devices just don’t work properly any more As I said, working with this is just awful. Get Tuya devices . As bad as their API policies are, at least THEY remain constantly available.Version: 1.9.3
✓ HELPI have been trying to set it up to the wifi for ages, I have set it up with the controller but it’s annoying me how it won’t link up to the wifi... please help me 😤.Version: 1.4.3
✓ It’s not workingI have tried to reset and connect after but the wifi is still not working and it’s annoying to try to fix it cuz I have tried to delete it five time and is still not working.Version: 1.8.2
✓ Frustrating, needs workThe app is difficult to get working with the smart lamp, and eventually worked through trial and error. Widgets don’t work, Siri can only use a single scene and there’s no HomeKit support at all..Version: 1.8.8
✓ GREATYh it’s a amazing app and works extremely well. Would give it 5 stars but the only thing i can’t get it to do is strobe flash like fast?? so if i developer could help me that would be great?! 😅.Version: 1.8.8
✓ Needs More Lighting ModesWhere you change the settings on remote to it your comfort. I suggest you you guys look into this, you guy have been giving good updates lately so keep it up please!!!. Please give the app a new layout and update this app in a regular basis. Love it and don’t mess up with the updates.👍lights mode needed like a rainbow one where it happens at same time like all colours in one..Version: 1.8.3
✓ Strip lightsIt wont let me connect to the wifi.Version: 1.9.1
✓ UghhhOk how do I INSTAL THE DEVICE THAT DOESENT MAKe sense at alllll.Version: 1.4.1
✓ Do not keep nor buy!!!My daughter bought LED lights as a treat for having worked all summer. Recently I noticed that the lights would turn on at night because they were hacked by my neighbour. I have emailed the sellers/ creators in China …. They did not respond to my email!!! It doesn’t deserve a star!!! Absolute rubbish !!! I vow to let everyone know that your lights are rubbish easily hacked!!! I’m so disappointed ☹️.Version: 1.8.3
✓ DONT BUYThe app doesn’t work and my led are broken I just got them😕.Version: 1.7.9
✓ Great device but app lets it downI purchased these LED lights for various reasons, but one of the main ones was the fact that I could use the mic option when listening to music or even had an action film on the TV... BUT low and behold the lights turn up, I download the app and the mic option isn’t even available!!! Please update the app with this functionality and maybe I’ll give you a 5 star review!!.Version: 1.4.1
✓ COSTUMERS SHOULDN’T HAVE TO DO SO MUCH WORK!I put my LEDS up yesterday and ever since then I’ve been trying to connect the WiFi to my phone. All of the “support” option have not helped me. To fix this problem they should actually do the work so that we don’t have to. By this I mean that they are the coders and designers, and we are clearly not. Please make it to where it is easy to connect, and I’m able to use these easily. Lastly, when I opened the box, it did not include a led controller. There is instructions for it, but no controller. This app has much potential, but there’s to much blank space for the costumer to be left with. If someone could write on here and explain how they got theres to work that would be great..Version: 1.8.3
✓ Lack of effectsThere are not many effects in the app and its kind of depressing. I was going for a lightning effect or pulse effect, these are what i expected when i bought the led lights but when i found out that there were not many effects. I was a little sad. Also i wanted an effect that starts from random spots and spread out but no. can we have an update on that?.Version: 1.7.9
✓ I just want my account backI recently got a new wifi server and now I cant connect they gave me instructions and it didn’t work. I deleted the app and they need verification and my billing information so now I spent 50 dollars for me not to use my leds.Version: 1.8.6
✓ WifiWon’t connect to wifi and I’m following all the right steps.Version: 1.8.3
✓ No App supportI have 60 devices and have a 500 megabit Internet connection. I’ve had nothing but problems with connecting my floodlights and LED strips that need to be used with this app. I recently went to a mesh system with 3 pods. My house is only 850 ft.², I still have the same exact problem trying to connect my Magic products. It takes 10 or more tries and maybe you will get them to connect. You would think once you connect one it would remember your password and just connect others but no. It’s been over two years and nothing has been done with this app so if you’re going to purchase any lights or anything, make sure it isn’t with magic app. Here’s what happens, It tells you to go to your settings to grab the light or strip join that network and then you go back to the app to get it to connect and all it does is time out or says other excuses. I have six other apps that don’t do that all my other ones connect right away even after a power failure. Very disappointed..Version: 1.8.9
✓ Doesn’t really workI legitimately just set it up for my LED strip and the app worked for approximately 5 minutes. Now it’s not responsive at all, the app cannot connect to it. Pretty disappointing. I tried a couple things to try and troubleshoot in case it was my fault. It seems that the difference was renaming the controller, which it gave me the option to do? Initially I changed the name and it changed it back on its own, but the name somehow changed back to what I named it and now doesn’t work. I don’t know that it makes any sense tbh but that’s the only thing that notably changed. It says it’s connected and presents (in the app) as though everything is synced and working but it’s just not. I’m underwhelmed to say the least..Version: 1.9.1
✓ Wouldn’t recommendIt never connects to my led lights, I can never use them, waste of money.Version: 1.4.3
✓ PoorDoesn’t even give me the option to change the colour or the lights. The instructions said to download this app and connect it to the lights which I did and all I can do is turn the lights on and off.Version: 1.8.8
✓ OfflineDisconnects all the time and shows as offline. Really frustrating and irritating. Waste of time..Version: 1.8.6
✓ The light bulbs are freaking outI can’t say if it’s the app or the bulbs…my guess is the app, so here you go! My bulbs worked fine awhile ago. Then they needed to be reset, but I didn’t have time. Today, I upgraded the app and reset two bulbs and connected another for the first time. It worked fine configuring and connected the new one. The other two I could not get to work. One connected, turned green and then went off line. I could not get it back online, so I deleted the device and decided to start over. The app discovers the bulbs and the phone displays the wifi settings. The bulbs also flash or change color, which clearly indicates it’s communicating with the app. But when I try to continue, app consistently says it can’t connect to wifi. I’ll reset, then close the app, reopen it, blah blah blah and they won’t connect. Since I actually have a life and can’t sit here for hours to connect bulbs to my phone, something I’ve managed to live without my whole life, I just turned the lights off and closed the app. Now, when I turned the lights on, both bulbs keep changing colors between a stark, almost blue white and a beige normal light bulb color. The app isn’t open, bulbs never connected, yet it like Vegas in my room! It’s very very &%*¥!=~ annoying! Going to find a couple good old-fashioned incandescent, money wasting glass light bulbs that won’t give me a headache!.Version: 1.8.6
✓ I hate itI wanted to use the app on my phone and when I downloaded it everything was perfect until like a couple days later it told me that I wasn’t connected to the Wi-Fi so I went onto settings and the Wi-Fi they have to connect to was it to private so I had to use a password and I don’t know what the password was so I can’t connect to it and I can’t control my LED lights.Version: 1.8.8
✓ WIFII connected to the app and then my wifi wouldn’t work!!!.Version: 1.4.2
✓ No RGBW support - disappointedHonestly, I was really disappointed with this app. The connectivity is great and being able to control it on your phone is cool, but there isn't any specific way to access the white led separately in the robe strip. I bought it specifically for use of a white led. Very disappointed..Version: 1.0.6
✓ I hate this appDon’t buy these led lights they don’t work at all and this app is useless.Version: 1.5.2
✓ Usable but not ideal.I purchased this app so I can control my Christmas tree lights. Firstly, I had much trouble even connecting my iPhone to the lights. After much trouble, I finally had connected my iPhone but was faced with a poorly payed out app and a ‘Cincinnati mode’ that was not impressive. In conclusion, this app is usable, but can be made more professional..Version: 1.8.3
✓ Good but terribleTerrible barely works takes forever to load and the mic doesn’t work and neither does the music from Apple Music it doesn’t even change to go with the music very annoying to set up and looks very good but just doesn’t work right.....Version: 1.3.9
✓ CANNOT FIND THE LEDXXXX WIFIThe first time I got my lights they connected well and were working. The adapter my lights came with short circuited due to a power outage. I bought a new adapter and I thought maybe the wifi will show up in my settings, NO. I have restarted my phone multiple times, turned off data, tried using a different device, reset the lights with the on-off method suggested in the app. Nothing works! I can’t refund the lights because I got them as a christmas gift. They were connected and working before so I have no idea what’s going on. I’ve tried searching to see why the wifi connection won’t show up and yet i’ve found no solution..Version: 1.9.3
✓ Good app overall I guessI enjoy the app and being able to change the color and dimness of the bulbs from my phone, my only issue is that the sunset and sunrise timers don’t work, which is the primary reason why I wanted these bulbs. The date and time on the app is wrong, so when you set a timer it doesn’t work at the right time. I tried to restart my phone or check if the app needed an update, but I can’t fix this problem..Version: 1.9.3
✓ Working great until I switched devicesWhen I set up the new bulbs on my old phone I was able to connect and control them via just Bluetooth. I have no wifi in my house. I’m trying to set them up on my new phone but it requires a wifi network now. I have reset the devices, redownloaded the app, made a new account. Still no Bluetooth option.Version: 1.8.6
✓ Google home functionalityI have been unable to reconnect my devices to google home after having to reset them through the magic home app. They randomly quit working and it took a couple of weeks before they’d actually connect to the app again. Like I said, now they won’t connect to google home. It’s very frustrating.Version: 1.8.5
✓ Poor qualityLights won’t connect to network through the app.Version: 1.8.3
✓ I’m confused please helpI just brought mine today but it won’t let me connect to my wifi and I’ve been trying for about half and hour and it keeps flashing red and won’t let me change it maybe I got a faulty one?.Version: 1.3.1
✓ Led stripSo I got that LED strip to do my room and it worked for a few months but then all the sudden it’s not showing up in my Wi-Fi and it doesn’t show up as a device anymore and it won’t let me connect. I’ve reset the strip so many times, but it just doesn’t work. I have to use the remote and not the app, so that’s why my rating is a three I’ve tried so many things to fix. It just doesn’t work do not recommend..Version: 1.9.0
✓ Extremely Inconvenient/ Poor QualitySince I’ve had these lights they just randomly turn on all hours of the day and night, which is so annoying when I’m trying to sleep. They also change color or start flashing different colors randomly and unprompted. They also randomly disconnect from my app and stop responding to my prompts through the application. Ive had to reconnect one or all of the lights at least once a day since purchasing. I’ve reached out for support via the in-app support feature but not received any response or feedback. I WOULD NOT RECOMMEND THESE LIGHTS. Spend a little bit more money and get some that actually work!!.Version: 1.8.3
✓ Not goodBad, I don’t know if it is a problem with the lights or the app but I got these lights as a Christmas present and they A) have around ten leds that are a different colour to the rest And B) are not responding to the remove some times, I have tried replacing the better and on these occasions when it doesn’t work i have to go up to the little white thing and the plug socket and press it and it still doesn’t work, I have used different plugs too and these were apparently expensive..Version: 1.8.4
✓ UselessThe app worked initially and I was able to adjust brightness and colour of the lights but once my wifi password changed I could no longer connect. Tech support is useless, advising me to unplug the device 3 x etc… the issue is the wifi I’m supposed to connect with doesn’t exist anymore. I gave up and switched my lights to a timer that plugs in the old fashioned way! This device is useless..Version: 1.9.3
✓ DisconnectsIt used to work perfectly fine for over a year, now 1 of my 2 devices keeps disconnecting every single day, and needs to be re paired every time. If it wasn’t for that this would be good.Version: 1.8.2
✓ BadIt tells you to connect to a Wi-Fi on settings and when you go to the Wi-Fi they tell you to connect to isn’t there.Version: 1.8.6
✓ Doesnt work :|You dont need an app for led lights you’re making everything complicated and stressful especially how the app doesn’t even work.Version: 1.8.3
✓ Not so smart bulbsI’ll update my review if my problem gets resolved, but I’ve been using two bulbs connected to this app just fine for a couple years until I had a guest stay with me who unplugged the lamp they were in. Since then, I haven’t been able to get them to reconnect to the wifi. I reset both, restarted my phone and router, but the app will only connect to the bulbs (since it’s via wifi) and won’t search for my home wifi while I’m connected. Ive read all the FAQs and have reached out to support and have not heard back yet. These are too much trouble, just buy name brand bulbs. UPDATE: they responded to my question but literally just sent me the reset instructions that I’ve already been trying and haven’t worked…zero technical support. DO NOT BUY THESE BULBS JUST PAY MORE FOR NAME BRAND. I will update if they actually give me new information..Version: 1.8.8
✓ Slow and it disconnectsI had to reset the strip lights several times and it keeps disconnecting and it won’t connect back up. When it did work it was for a few seconds and it was slow in changing the colors. My guess is that you can’t change colors too fast because it will glitch the app but even when I reset it and try again it won’t connect after several times, it’s wishy washy, very unreliable. Just return your lights and get something maybe a bit more expensive but reliable..Version: 1.8.8
✓ ANNOYED MANMY LED LIGHTS ARE OFFLINE WHEN THEIR ON-.Version: 1.8.8
✓ Preset only for RGB not RGBW or RGBWWThe DIY preset only stores the RGB colour not the RGBW or RGBWW colour. Therefore when the colour is changed, then you want to get back to the original colour setting with the DIY preset button, you can only get the same RGB colour. This issue needs to be addressed so the DIY preset button saves the value for all of the R,G,B,W and WW LEDs..Version: 1.2.1
✓ Unable to connect to wifiI’ve tried everything, but every time I go to connect to the wifi network in settings, it’s unable to join. The remote doesn’t work either and I’ve replaced the batteries 3 times. The RGB flashing is giving me a headache after spending 2 hours trying to fix this. Really disappointed..Version: 1.3.9
✓ It sucksIt wont let me connect with the wifi thing.Version: 1.8.8
✓ Works great with only one wifi setI have two sets of LED light strips in one room both with the Wi-Fi adapter. I can’t get them to connect to the app independently. This is super frustrating because that’s why I bought two. I want to control them differently through the app but I can’t figure out how to make it work. I can only control one through the app at a time. If I could make this work I’d be very happy with this app and product..Version: 1.8.8
🙂 Magic Home Pro Positive Reviews
Magic Home Pro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Magic Home Pro.
⛔ Magic Home Pro Problems
