SMART Systems Pro-SMART Shift Negative Reviews

SMART Systems Pro-SMART Shift App Complaints & User Negative Comments 2024

SMART Systems Pro-SMART Shift app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using SMART Systems Pro-SMART Shift? Can you share your negative thoughts about smart systems pro-smart shift?

SMART Systems Pro-SMART Shift for Negative User Reviews

✓ App BugThere seems to be some problem with the app. At least once a month I have to delete it and reinstall it because my schedule won’t show. I’ll get a notification that my schedule is posted but nothing shows when I open the app. I thought I was doing something wrong as first but many of my coworkers have to do the same. It’s really annoying. I use this app for my part-time job. I’m only there twice a week. If I worked enough to view the posted paper schedule, I would delete this app altogether and not be bothered with it!.Mel_62089Version: 1.3.8

✓ GlitchesConstantly glitches on what our schedule is..I don’t know why, feels like it’s cruel to have my anxiety freak out when I think I have to work a shift that turns out to be a glitch 🤦‍♀️ update the app.SraetolesVersion: 1.4.5

✓ Redesign your apps UI (User Interface)You really need to update and Refresh UI of all your apps. They all look very very old. It isnt Employee friendly..Nick DmuirVersion: 1.3.7

✓ New update is horribleMy job requires us to switch back and forth between profiles to see our schedules at different locations throughout the restaurant, which used to be easy (annoying, but easy) and now that option is gone and you have to log out and try to remember the ridiculous business code to go in and see your schedule. Went from semi-user friendly to just garbage now. Please change it back..Rad_rockVersion: 1.4.3

✓ App is not helpfulIve been using this app for almost a year and I have absolutely no idea why my management still use this app. It’s slow, difficult to process, and some features don't even work properly. I hope that one day, my employer will review the efficiency of this app and consider getting different tech that will be more user friendly..Jack bussVersion: 1.4.4

✓ Needs a lot of work!!It needs a lot of work. Rudimentary, not easy for people under 25 to understand. The only reason why I can somewhat navigate it is because I had computer classes in elementary school in the 80s..MoobiesVersion: 1.4.5

✓ ???Didn’t work with my Iphone 6s and now it doesn’t work with my Iphone 11....Pamplemouse.com//Version: 1.3.8

✓ Don't waste your moneyNot worth $5, doesn't even show scheduled shifts.Upbeat_irisVersion: 1.2.5

✓ This system is NOT user friendly nor is this appThis whole system is not user friendly and i would consider myself very tech savvy. Furthermore, this app is not user friendly. You have to have a computer to do most things through this system which many restaurant employees don’t have. When i called customer service to walk me through basic things like swapping shifts (things no one should have to call customer service to be walked through) the woman Mary who answered couldn’t helped me and transferred me to someone named Katrina who was a raging b——- She spoke over me, didn’t listen, and on my second call in hung up on me at the end of the call!!! And yes, it took two calls in to be walked though something that should be easy to do because it’s a common thing done in restaurants. If you are thinking about this system for your business RUN!!! Don’t do it!! This system has been so stressful on our entire restaurant team. We used hot schedules at another restaurant i worked at and they are very user friendly. I never even had to call customer service to begin with but I’m sure if i did, i wouldn’t be spoken so gruffly to..SbkristenVersion: 1.2.8

SMART Systems Pro-SMART Shift works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SMART Systems Pro-SMART Shift.