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Swimmetry App Complaints & User Negative Comments 2024
Swimmetry app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Swimmetry? Can you share your negative thoughts about swimmetry?
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Swimmetry for Negative User Reviews
✓ Not workingSaw a recommendation for this app but it won’t let me create an account to use it. Click on free trial and nothing happens. Keyboard also covers up spaces where I need to type & buttons are off screen, can’t scroll to use them, meaning it’s not formatted for smaller phones..Version: 1.2.14
✓ No support.The app has now tech or customer support available. Emails go unanswered. The app is buggy and will not update swimmer information such as birthdays and time standards. The swimmer search function doesn’t work very well either..Version: 1.2.22
✓ Abandoned and full of bugsEvery click in the app is an experiment to see how it can crash a different way. Reporting bugs go into the ether and the only way to make the app work reliably is to delete all data and start again every month..Version: 1.2.43
✓ Great, when it works.This app has awesome information, but at a big meet this weekend I had to login multiple times. The app didn’t always load, and information wasn’t updated. Frustrating! Since we pay for this app I have higher expectations..Version: 1.2.49
✓ Missing informationI wanted to love this app and I did for a while, however now my sons events do not update. So his information is not correct. I tried doing it manually as well but it would stay for a few days and disappear again. Very frustrating..Version: 1.2.44
✓ Signs me outSo I love this app it’s very helpful it’s just that it signs me out. And when I try to get back in I can’t. It won’t let me click the i have an account button..Version: 1.2.17
✓ UselessAfter the latest update yesterday, this app is now useless, the main page keeps loading forever so you know it’s hanging. Switching to the “upcoming event” tab, and click any meet event, the app exits immediately so you know it’s crashed. Tried many times yesterday and today, no luck. My kid is swimming in a meet these days, and I couldn’t see any his times of any event. This app is now a trash..Version: 1.2.30
✓ Great design, terrible executionThis has the potential to be a great app. The layout and content (sometimes) is wonderful. But it forever to load the data, if it loads at all. Searches are hit or miss (mostly miss - never completing and just getting a “status” wheel). And logging in is cumbersome. Please fix these issues. As is, this app will die. With a few minor improvement to major functionality issues, this app will be great!.Version: 1.2.43
✓ I wanted to love this appThe theory is great. Graphed progress, scraped times, time standards, etc. The reality is this app only updates some meets and ignores others. Not reliable. The whole point is to have a one stop shop to see everything you need to track your swimmer’s progress. This thing takes way too much work and even then sometimes the times just won’t load..Version: 1.2.41
✓ Don’t count on itAs the parent of a competitive swimmer, this gives her a concise look at her goals. That said, it’s broken. About 5% of the time it loads my daughters data. The rest of the time it’s just a spinner, or the app straight up crashes. I check it at least once a day, with high hopes, and I’m almost always let down. What’s the definition of insanity, doing the same thing over and over and expecting a different result..Version: 1.2.27
✓ Buggy now and no response from devInitially I loved this app and accepted that there would be bugs in the beginning, but I think they’ve added too many features and it’s become difficult to maintain..Version: 1.2.11
✓ Used to love but now it’s so buggyI have had to delete the app several times and recreate my swimmers only for it to still not work all the time. Some of the swims cross over and then others don’t. No rhyme or reason for why it doesn’t work. Loved the ease of the app when it works..Version: 1.2.11
✓ Great app when it worksLoved this app from the start! Until Covid hit, and at that point I haven’t had any luck with customer service. The app seems to be working at about 50% and rankings are completely spinning. It’s a shame, but I will probably let it go if it isn’t corrected..Version: 1.1.49
✓ Data missingWhen looking at an athlete, the times are not reflecting recent meet results that are officially registered and showing in the "meet" data..Version: 1.1.53
✓ Nice app but frustratingThis app is nice when it works. Recently it logs us out and won’t let us log back in. It just closes whe we try to log in. Needs some updates.Version: 1.2.27
✓ FrustrationThis used to be such a good app, but now it only opens 1/5 times. Updated it today and 1/2 the time it does open it uses sectional and national cuts as my swimmer’s times (which are regional or state level). It has been 3 weeks since the last meet but these times have still not updated. Swimmetry used to be my go-to but if it doesn’t improve will have to cancel. I’ve had it for years. My phone is less than 2 years old so that shouldn’t be the issue. Please improve Swimmetry!.Version: 1.2.28
✓ UnreliableYou can count on this app to let you down during important meets. I paid for this app for myself and my swimmer daughter. The last day of a regional meet it logged both of us out and will not let us back in. Developers, there are a ton of similar reviews. Do something about it..Version: 1.2.30
✓ Potential but is awfulThe vast majority of the time it doesn’t show the times vs goals. When it does it only does so for a few seconds and then disappears which is even more frustrating. Could be a great app but glitches constantly..Version: 1.2.49
✓ Always crashesThis app is great when it works which is almost never. I’ve had to delete and reinstall several times and it still fails. Not worth the money. Look for something else..Version: 1.2.30
✓ Used to be 5-star, now doesn’t workI used to love this app, but something changed last year. It crashes all the time and is now totally unusable. I held hope of fixes but alas, I have to complain..Version: 1.2.49
✓ Hardly Works When A Swim-meet is going onThe concept behind this App is great and fresh minded. Kudos on the ideology and positive perspective of its content. Unfortunately, I toggle during meets between Meet Mobile and this app while watching a meet and this App always shuts down on me. When I use it when Meets are over it works better. Makes me think they don’t have enough Markers on the hardware when at high capacity and they are in need of getting gear that can handle the load. If they charge for an App, they to make sure the product is functional. Maybe they can spend some of this money and update or increase capacities. Only a one star. I can get stats off my swim teams website. Update. Still junk! Tried removing it and reloading it. Only once in six weeks I was lucky enough to see updated info. All other attempts trying to see information was a waste of my time opening it. No data would populate. I wasted my money on this. Canceling it..Version: 1.2.31
✓ Great potentialI really want to like this app, have had it a year. When it works, it is great. Love the data cuts and comparison tools. That said the app is glitchy, often does not load swimmer and active meet data without refreshing it multiple times. Data is available on our other swim app but sometimes the same data takes days/weeks to show up in Swimetry. We will try it again when/if they get it working smoothly. But for year round competitive swimmers, who can be at meets twice a month, it doesn’t consistently keep up..Version: 1.2.30
✓ Great when it works, but really glitchySometimes when I click on something it kicks me out of the app. Sometimes it doesn’t update information. My kids were swimming last weekend and the app didn’t show live results for them but did for others. I like the app, but don’t love it. Would like it more if it worked the way they want it to..Version: 1.2.40
✓ Not workingReally tired of this ap never working or updating. I tried deleting it to redownload and now I’m stuck waiting for it to load to reset my password.Version: 1.2.30
✓ Would be great if it workedThis app has the potential to be really helpful to a swim parent. However, getting logged in after it kicks out the user (every new meet) is nearly impossible. The newest “think” is that it won’t take you to a login screen. It takes me to a ‘new user’ screen and won’t let me scroll to the bottom of the page so I could tap on ‘log in’ or ‘existing user’, etc. When it works (which is rare), it’s great. But good luck..Version: 1.2.28
✓ Great app when time standards are accurateApp is by far a very user friendly application. However it’s main purpose should be to maintain accurate information. The 2023 national standards iS open cut for example have been out of date for a long time (months). I have notified them multiple times to no confirmed time when these will be updated. Many of us use this app for that very purpose to see what the next time cut is and if we can’t trust the app is correct then what’s the point..Version: 1.2.27
✓ Used to be greatThis app used to be great but now that the SWIMS database is used, the app doesn’t pull meets correctly and times aren’t current. Super frustrating..Version: 1.2.21
✓ Too many bugs for the moneyThis could be a much better app. Unfortunately, it’s plagued with bugs: 1. Crashes when loading an upcoming TeamUnify meet 2. Crashes when selecting fastest time under an athlete’s report 3. Will not consolidate more than two duplicate athlete entries 4. Reported times from a recent meet can be seen under the athlete’s meet entry but not on their profile If the bugs are not addressed, we will cancel our subscription. It’s just really poor quality..Version: 1.2.48
✓ Not updating timesMy daughter’s times are not updated on this app and haven’t been for two swim meets. However, her times are on USA swimming’s site along with swim ranking. Also, the app is great normally but it would be nice if it would age up the swimmers with regard to ranking..Version: 1.2.30
✓ Excellent when workingI love the visual display of data tracking for my swimmer. Unfortunately, the app will regularly just log me out, and upon entering sign in credentials, will crash entirely. I’ve attempted uninstalling and updating the app, but it is still inoperable. This tends to occur when we have active club swimmers at an event receiving live data..Version: 1.2.49
✓ I’d like to live this appThis app logs me out all the team. It won’t remember my password, so when I have to log in, I have to type everything back in. It doesn’t push notifications for favorite athletes when events are complete. I have other swim apps that are free that do this. It also takes forever to load. It also doesn’t always load the times for completed events to the swimmers’ profiles. It has potential, but it just isn’t there..Version: 1.2.30
✓ Doesn’t workIt hardly works. When you try to log in, it kicks you out of the app completely. If you are lucky enough to finally get in, it logs you out after a while and you have to go through it all over again. We were told it was USA Swimming doing an update and we needed to reinstall the app to fix it. I’ve done that and haven’t been able to log in since. It’s sad because it does have cool features..Version: 1.2.27
✓ Can’t log inI haven’t been able to log in for the last three days. I can’t reset the password and when I reach out to the help email I get nothing in response!.Version: 1.2.49
✓ Keeps CrashingI would rate 0 starts if it was possible. This app keeps crashing. I have to delete, redownload and edit everything every time this happens. Currently the app continues to crash after I have reloaded it AGAIN for the third time today..Version: 1.2.23
🙂 Swimmetry Positive Reviews
Swimmetry works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Swimmetry.
⛔ Swimmetry Problems
