Grace Digital Negative Reviews

Grace Digital App Complaints & User Negative Comments 2024

Grace Digital app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Grace Digital? Can you share your negative thoughts about grace digital?

Grace Digital for Negative User Reviews

✓ HorrendousThis app is terrible. Constantly crashes and the previous model Is light years better. Only 10 presets, as previous reviewer said it crashes when adjusting alarm volume, and many other dysfunctional issues. Would never buy another product from this manufacturer. No stars.El Wombat 45Version: 1.2.13

✓ -5 stars five!‘sThis app does not work with voiceover. I am totally blind and use voiceover on the phone. I cannot tell where I am in the app. I’m not able to control the Mondo plus. If I would give it stars are going to get it -5 stars..Mike, one who uses VoiceOverVersion: 1.0.7

✓ Freezes and crashes the radioThe app finds the Mondo+, but connecting causes the radio to lock up, then the app crashes. When you exit the app the radio restarts. They'll get this working eventually but not this version..LhxlgzlzVersion: 1.0.6

✓ CrashesThis app needs to be updated. Many of the functions no longer work or crash the app..MrmdpghVersion: 1.1.2

✓ Pretty much uselessnessNon functioning. Picks up radio, disconnects, clocks endlessly..What Faye WantsVersion: 1.1.2

✓ App update broke IHeart and the order of my station presetsThe latest update broke the connection with IHeart Radio. Plus, the 10 station presets no longer appear in the correct order inside the app, though they still work using the supplied physical remote device or by pressing the buttons on the radio itself. Same issues are also on an Android version of this app since this most recent update..BarrypgVersion: 1.2.5

✓ PoorThe app crashes a lot. It’s nice when it works, and rather needed to easily operate the radio. But crashes every day..JimBTRVersion: 1.2.0

✓ Connected Once then Never AgainHad it working once. Now will not find the Mondo+. Fix please!! Need the iOS app to see the radio when it is connected via Ethernet cable. The mdns discussion on the grace website provides zero help..RaromrVersion: 1.0.6

✓ All but useless with a 15 proAlmost all the controls overlap with the dynamic island, the only way to back out of a menu is to force-quit and relaunch… Even a 12 pro is challenging. It’s difficult to see why this app has not been updated in recent years!.Capt HappyVersion: 1.3.0

✓ Does not find deviceWorks sporadically. I bought a new Grace Link and this app worked once and has since been unable to find the device. When it worked (once) its functionality was minimal. You could not set Presets or Favorites from within the app, only on the radio itself. The legacy app for the legacy Grace radios was much better. Disappointed..SSiinnffullVersion: 1.2.13

✓ Volume issuesVolumn control has issues. Volumn becomes the loudest setting without touching the app, phone, remote, or radio. Apparently there’s an issue with Chromecast which I absolutely hate and now can’t delete..ClassicrunVersion: 1.2.13

✓ NOT UP TO PAR, COMPARED TO MONDO APPI have owned a Mondo for about a year, and recently purchased the Mondo+ that requires this app. Unfortunately its impementations lacks by comparison. The simple red/green on off button on the original Mondo app would be preffered. Also the more visual display of alarm settings Enabled/Disabled indication with with switch, on the original app, is far more preferred. There is no way to tell if the alarm I set is Enabled or Disabled. Unless I try to it Enable or Disable it and get an error message saying it is already Enabled or Disabled. Also, the Home and power buttons do not function in alarm setting mode and the app get stuck in that mode and I have to restart the app. Please use the original app design for a better user interface. -- Also if you like Pandora on your Mondo, keep in mind, it is not on the Mondo+ without streaming from your iPhone. Update: I dropped this to 1 star. Apparently the company has no drive to improve. The app closes when trying to set an alarm volume. They do not care to fix. iHeart Radio is basic so you can’t use your iHeart account. I starting to look for a different internet radio from a company that cares. UPDATE: Should be ZERO stars. I would never buy another Grace Digital product. I have requested several times for the app to be fixed to stop it crashing every time I try to set volume in an alarm setting. I can adjust it on the Mondo+ directly but not with the app..DivebossVersion: 1.1.2

✓ The old app for the older radios was much betterOpen the app and tap the radio and it turns it on. Touch the white power circle and it turns off. Touch preset and it shows your presets and touch a preset and it plays it. What it does NOT do is allow you to write a new preset or overwrite a preset. You must do that directly on the radio. The old app let you do that. But you can set up to 100 presets on the radio and they will show up on the app..BigHarry1Version: 1.2.13

✓ Doesn’t really do anythingI downloaded the app and got it to connect with my radio. The problem is it doesn’t seem to do anything. I try to select a station to listen to through the radio or to add to a preset bit it doesn’t do anything other than showing a spinning icon. Too bad. It seemed like a good idea..CleanhondaVersion: 1.2.5

✓ IOS version not workingThis used to be quite functional, duplicating what the Mondo+ can do, but lately, when I try open the app, the screen flashes, and I get back to the Home Screen. Pretty frustrating. There appears to be a glitch. Hope it gets repaired soon..SrgergergergeVersion: 1.2.13

✓ Whoever designs this should be replaced.How this company survives is beyond me. The radio, the remote, the app and instructions appear to be designed and written by nerds who have never shown the devices or the manual to anyone who’s not a nerd. Everything is nearly impossible for their mother or for me to figure out and make work. My suggestion; next time you make it write something show it to your mother and don’t release it until she can make it work..TenbambooVersion: 1.2.13

✓ No devices found!It very happily tells me that it can’t find any devices 80% of the time. 2 stars because it works good the remaining 20% of the time..S9601694Version: 1.2.9

✓ App or hardware is defective.The app will lose connection with the radio after 4 or 5 days. To get the app to recognize that there is a radio present, the Mondo Plus has to have a power reset (holding down the power button until the radio reboots itself). This is obviously a hardware/component issue which has not been fixed..Techman 2008Version: 1.0.7

✓ Was good then it just fell apartThis app was good, doing everything you needed to do with the exception of adding presets (which someone already commented about). Sometime around the global lockdown or the latest ver. if iOS, it just feel as part! The thing I miss the most is being able to put the radio info standby, or return to the Home Screen quickly instead of hitting the back button; things you could do in the earlier ver. of the app.. The volume slider is too low on the screen and will bring you to the app switcher almost every time. I with the developers would update this to squash these and the other ugs that have developed in the app. On the other hand, the fact that it runs at all, and especially since Grace seems to be sucking wind, is amazing in itself..WallacechrisVersion: 1.2.13

✓ Found radio only once!If single use is the objective of this app it succeeded wildly. Connected to my Mondo once and never again. And, the current version is one year old. I hate lazy technology companies..Vette expertVersion: 1.0.7

✓ This app does nit find my deviceI have try and i did make sure my iphone and device are in the same network, but nothing.ElcriollitoVersion: 1.0.7

Grace Digital works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Grace Digital.