- 94.7LEGITIMACY SCORE
- 95.2SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
LongHorn Steakhouse® App User Positive Comments 2024
LongHorn Steakhouse® app received 21 positive comments and reviews by users. Can you share your positive thoughts about longhorn steakhouse®?
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LongHorn Steakhouse® for Positive User Reviews
✓ No BreadThe app is working pretty well with a couple of exceptions. 1. Even if you select that you want bread, the print out that goes to the store says no bread. So, check your order and ask the delivery person (I always pick up at the store) to grab you a loaf or two. 2. The special request section for each plate only allows 50 characters. Try telling the store that you want “2x extra blue cheese and crumbles and don’t forget the bread”. Nope! FAIL. That is way more than 50 characters. So, it would be nice to have more than 50 characters. Characters are cheap, how about 100? 3. The ceasar salad option only gives you ceasar dressing. What if I want the ceasar lettuce (romaine) but would like blue cheese dressing? You can’t do that on the app. The ceasar salad option should be built like the garden salad option so that you can pick your dressing option. Then customers can get what they actually want. Just a couple of suggestions for the app that would really improve customer satisfaction at Longhorn. I know leaving an app review is a long shot, but I can’t figure out any other method of feedback for the app. Thanks..Version: 1.10.3
✓ Greatest Steakhouse Of All Time!As a frequent guest in similar steakhouses like Texas Roadhouse, saltgrass steak house, papas meat co I have to say this has got to be the greatest steakhouse I’ve been to in my entire 31 years on this planet!!! I will not be going anywhere else for the rest of my life. Everything from the decor to the extremely clean restrooms and friendly welcoming staff was just absolutely great. The food was phenomenal, but the service was even better!!! Thank you Longhorn!!!!!!!.Version: 1.3.0
✓ I drive past my local longhorn for a reason.I live in Naples, Fl and I drive past my local location 25 miles to visit the gulf coast town center location in fort Myers, FL. Why do I do that? Several months ago I was served by a delightful woman named Amanda. I have returned many times and I have asked for Amanda specifically every time. As a busy businessman I just want to relax and enjoy my salmon. Amanda now remembers me and always greets me with a friendly hello and a cheerful smile. She never rushes and she doesn’t hover around my table yet we always have time for a little friendly banter. I’ve reviewed her several times and I’ll say this again: she is a keeper!!.Version: 1.9.2
✓ Not disappointedWe finally made it to our local Longhorns. We had heard a lot of having to wait stories, but I used the “get in line” option watched it closely and on a Tuesday night we had a “no wait” was seated and waited on promptly and friendly greetings by all whom we came in contact!! Our waiter was Will and he was fabulous !! Got our order precisely and in a timely matter, and removed our used plates out as we needed them and kept us stocked in drink refills,, I honestly came tell you how many times he checked on us but enough and he had other tables as well!! ⭐️⭐️⭐️⭐️⭐️ for Will and the kitchen staff!!.Version: 1.6.2
✓ Family night out!The food and drinks were great! The service was not so great although my daughter has been here several times in the past 2 weeks and said the service was exponential! Unfortunately not tonight. Maybe our server is having a bad day. I really cannot say. But she walked past us many times after serving our drinks, appetizers and entree and never once asked us how everything was it if we needed anything else. Disappointing to say the least! That part anyways! Nevertheless we will be back for Michelle! My daughter speaks very highly of her. She was off tonight!.Version: 1.5.3
✓ Only one gift card per visitI just installed the app after my son sent me an electronic gift card. I uploaded my son’s card then a second one that had about half the original amount. When I used the app to pay, it would only allow me to use one gift card but allowed me to use PayPal to take care of the remaining balance. That’s my only complaint, don’t understand why I couldn’t use the second gift card, makes no sense. The whole purpose of the app is to save the server time processing payments but if they won’t let you use two gift cards then I’ll dump the app..Version: 1.10.1
✓ Anita M. Lee, CustomerThe food and the service was excellent . I enjoyed my fruit salad and the rib eye. The waitress Jada was very professional, well mannered, efficient, and I will ask for her when I come back. I tipped her for her service. I will be back because my nephew and I have lunch here. I love the atmosphere. My favorite place is at the bar. Due to the Delta Variance I sat in a booth.! I do not think the resturant owner has the right to keep .68 in change from my money ;!without asking me because they do not have change. I gave them the .32 and they refunded me my 1.00 back. If you keep .68 from every customer you serve that day you have unlawfully taken money that does not belong to you without consent. This is not ethical when you do not notify the customer in ADVANCE, in writing, or by word of mouth. I gave Jada her tip because when I expressed my concern she wanted to give me a dollar from her tip money. That really gave me an anger rush. She is doing the work and willing to give me money out of her pocket. She works for her tips and she is fast, efficient, polite, pays attention to details and checks her tables frequently. Please practice better ethics and notify the customer if they use cash you will round it off to the nearest dollar. Then the customer has a choice of using cash or card. There is change at BOA. I get it all the time. Thanks for the lesson and I will only use my credit card in the future..Version: 1.7.0
✓ NoneExcellent service for a to go order! Couldn’t consume alcohol because I had a lot of driving to do. I still sat at the bar and staff was very helpful. Tyler the waiter was as kind as one could be! I tipped him well even though it was carry out while a lot of people don’t! As a side note I watched a lady across from me order two beverages of alcohol.! She drank half of one and told Tyler that it wasn’t what she ordered! Nonsense! She got what she ordered, watched him poor the drink! Remember she drank half! Sent back! He was very polite to the lady even though she just robbed him! Another reason restaurants struggle!.Version: 1.7.0
✓ I love food apps but this one is really badI use food apps all the time on my iPhone and my wife and I visit Longhorn steak house at least once a month. So I decided to try the app. This was a bad mistake as every time I try to use the app it always says “Sorry something went wrong and it didn’t make it to our restaurant. Please try your order again” Now I am ok with SOME glitchs but not every time. I have tried several times with the hope that the next update will fix the issue but alas no luck. I will keep trying but I am not holding my breath..Version: 1.0.9
✓ Anniversary supperWe didn’t know if we would be able to get in, but we got to the Frankfort, Ky Longhorn at about 4:35. We were able to walk right in. The hostess was really nice and friendly. Waitress was at our table promptly and very friendly taking our drink order. When she came back with our drinks, we already had our bread. Taking our meal order and delivered it also as promptly. She checked on us and others when possible. All and all service was great, food was excellent and tonight was a success to us. We will be back. Thank you Frankfort Longhorn..Version: 1.5.8
✓ JackieOur server and the food was great. It’s a little funny that the person bringing our food appeared to be a manager. He asked if we needed anything we said yes, salt & pepper and butter. He said he’d be right back. Well he never returned we saw him mingling with the servers, wander through the dining room several times and then just stand around. The people next to us has a different food runner. Their food came after ours, ironically that asked for s & p too. They had theirs before our server came by and finally got us the items. She was nice and attentive, the food was good, but the man who I suspect was a manager was disappointing..Version: 1.5.0
✓ Update: Thanks for the update, works well now.Update to my review - after the updating and deleting/downloading the app, it is much MUCH better and seems to work well and fixes the problems I had. THANK U👍👏🏼 What a useless app for longhorn. It’s frustrating to place orders at your local restaurant and after you have picked what you want on the online menu via your phone, there isn’t ANY way to see, confirm or pay for the order. There isn’t a CART icon to click and see what’s in the cart and option to pay. The ONLY icons are - Hone, Location, Menu and OOO - whatever that means for your settings, login, cards, location, etc..Version: 1.6.2
✓ Service at Gulf shores Alabama Long Horn is 5 StarBeen going to this Long Horn since it opened and has never let me down. When you walk in and set down you are served. The manager steps in as part of the team and always comes by to check on you weather it's your first time or years of going there. We always go there for birthdays and anniversary and how special they treat you is top notch..Version: 1.3.0
✓ Mobile Pay is AwesomeI eat out a lot and try to always use apps whenever possible. Longhorn has made Mobile Pay better than anywhere else I’ve tried. It took them a few years, but it’s now SO FAST and CONVENIENT that it would be nearly impossibly to pay your server directly with a card any faster than the app. Obviously the first time takes a little longer because you have to add you card data, but after that, LESS THAN A MINUTE every time! Thanks Longhorn IT Team!!.Version: 1.8.2
✓ Worst App EverLiterally the worst app I’ve ever downloaded. I had my order all correct for what my family wanted, it would not accept my name or my phone number. I tried to use a gift card (and we knew we would go way over that amount) so we had to pay the remaining balance but it wouldn’t let me use/add another payment method to pay the balance after the gift card. I finally ended up having to try just my credit card and it wouldn’t allow me to add the payment at all. Ended up cancelling the whole order and went to another restaurant. Very dissatisfied..Version: 1.5.7
✓ MisunderstoodThe app gives you wait times, obviously it’s still first come first serve. If you wait to arrive at the last minute but 4 parties show up before you and there happens to be tables available, of course they’re going to be seated first and you will have to wait longer. Common sense people! Then the customers who physically showed up early to wait would never get seated. Stop being ignorant and complaining because you think you should just show up and get seated. Check in, show up as soon as possible and maybe you’ll even get a table sooner. Or better yet, if you really don’t want to wait order to go!.Version: 1.0.9
✓ The best quality steakhouse for your dollarWhenever I’m on the road, I search for a Longhorn Steakhouse. If there’s one in 10-15 miles, that’s where I’ll be enjoying a quality lunch. Although I usually order a steak at Longhorn for dinner, I always order the Parmesan crusted chi for lunch. It is absolutely the best chicken dish I have ever had at a chain restaurant! And I always order the French onion soup which is the best I’ve ever had except at the Paris hotel and Casino in Las Vegas. It’s too bad that the closest Longhorn to my home is 45 miles away!.Version: 1.5.7
✓ Delish!!!I love Longhorn Steakhouse food! I used to be a snob for another steakhouse, but they kept proving me wrong time and time again! I love the quality of Longhorn’s steaks and chicken. Their salads always taste fresh and their bleu cheese dressing out of this world delicious!! Yummmm!!! I am not able to have desserts because I can’t have all the sugar, but one day....one day, I will!!! I am also partial to your baked sweet potatoes, broccoli and asparagus!!! Sautéed mushrooms are a must have with my steaks, but I eat them alone!!!.Version: 1.5.5
✓ Curbside serviceWe ordered online for curbside pick up. Over an hour and 15 min later we got our meal, which was delicious. I spoke to the manager about our meal taking so long. When he brought our food he gave us $50 gift cards to make up for dropping the ball. I understand during these times that it can get overwhelming when their slammed with a parking lot full of customers. Kudos to the manager for stepping up. Tip the workers well. Good job..Version: 1.3.1
✓ Review with GRATITUDETo the one that rated a One Star review because of their credit card, I simply have to say that you’re an IDIOT!!!!! You didn’t rate the food or experience!!!! Shame on YOU!!!! I came here tonight and had some very pleasant staff take my order outside of the restaurant.....in the cold nonetheless, due to the Corona virus pandemic, and were very efficient. I ordered the filet mignon and it was cooked to perfection!!!! I give FIVE STARS to this restaurant as well as their staff!!!! Hats off to you for serving us during this tumultuous time. I understand wholeheartedly the need to continue working whereas I’m a CNA. I’m grateful that I was able to get a great meal with wonderful service!!! I was too tired to cook for myself. I hope more people appreciate such wonderful service..Version: 1.3.1
✓ Wait list?I joined the “wait List” and it indicated a 35-40 minute wait. We left home and arrived approximately 25 minutes later. When my wife approached the hostess she was told the wait would be an additional FIFTY minutes. She was told the time had increased significantly. Displease, we retired to our car to wait. After about 30 minutes we received a text our table was ready. Once we were seated my wife points to a family getting drinks delivered to their table and tells me they were at the hostess station when she walked in. They were seated before us! So much for this app and using the wait list. No thanks Longhorn. Outback honors call ahead seating times..Version: 1.4.6
😕 LongHorn Steakhouse® Negative Reviews
