- 83.0LEGITIMACY SCORE
- 83.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
ZoomOn Home Security Camera App Complaints & User Negative Comments 2024
ZoomOn Home Security Camera app received 67 complaints, negative comments and reviews by users. Have you ever had a bad experience using ZoomOn Home Security Camera? Can you share your negative thoughts about zoomon home security camera?
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ZoomOn Home Security Camera for Negative User Reviews
✓ ConfusingI thought this was the app required to pair my video doorbell. It's not. I really have no idea what this app is for..Version: 3.3.30
✓ Scam avoid!Apple shouldn't be listing this on app store. Total scam. Couldn't even get signed in. Since entering my email address I've been bombarded with junk phishing emails ever since. Avoid. This is not the Arlo app. It is a scam..Version: 3.3.58
✓ The app and cameraThis app is to hard to use and I have sent an email over 2 weeks ago and have not had an answer back.Version: 5.3.34
✓ I can’t cancel this subscriptionI joined this by mistake and now find it impossible to cancel..Version: 3.3.38
✓ Manual does not correspond to device at allDevice does not come with manual. You have to download it on iPhone and then switch between manual and app. In order to add camera you have to tab upper right + sign in app which simply does not exist. Highly confusing. Will return device tomorrow..Version: 3.3.30
✓ 3rd time!I’m really getting tired of this app. There are times it just refuse to come on! I’m about to cancel and purchase a better one! GET IT TOGETHER!.Version: 3.2.19
✓ I don’t want to pay!I got the app but then after a while The trial time was up so I had to pay for the app I don’t think you should have to pay for this app it’s a pretty good app when you don’t have to pay for the trial time..Version: 2.1.1
✓ This apps sucksIt is miss leading and askes to have full control over your comuter.Version: 3.3.31
✓ Arlo home SecurityIt is not easy to set up. Cameras do not sinc up. Nothing works as advertised. No manual, no step by step instructions. No information articles and videos with snip its of helpful hints. Horrible experience..Version: 2.1.1
✓ No camera recognized9 cameras on/in property and can’t connect to any.Version: 3.3.65
✓ UnusableBeen working on this app for 2 hours and still cant get my Lorex system working on it - horrible junk.Version: 3.3.39
✓ Unable to view camerasThis is the most completely frustrating and complex app and camera i have ever encountered. The most disgustingly complex worthless piece of crap ever. Just screw it in to a light bulb. That is a complete joke! It started with problems, and ended with problems. Buyer beware!.Version: 3.3.47
✓ PaymentI was advised there was no ongoing payment Dash and a fine no way of stopping it.Version: 3.3.61
✓ Too complicated to figure outI tried to add the app to my computer and couldn't figure out how to set it up. What good is it if it is too complicated??.Version: 3.3.30
✓ MissoldThis was supposed to be a divice to turn lights on and off. Next thing I know I've I'm being harassed to buy security contracts I never wanted. Shame on you !!!.Version: 3.3.30
✓ After an hour, still fails to connect.What a waste of time!.Version: 3.3.38
✓ This Eagle doesn't even get off the ground...I'm no stranger to home CCTV but I just could not get this App to talk to any of my cameras. They show up on a network scan but the App just reports that the usernam or password is incorrect. No Help available and the developer's website is useless..Version: 3.3.38
✓ Totally useless:No functions . No options . Need to pay to see options . Waste of time.Version: 3.3.61
✓ ONVIFUnable to add ONVIF camera, it recognizes it but gives user error, other apps work without problem.Version: 3.3.30
✓ Cost too muchUnlike Alfred this charges too much.Version: 3.3.67
✓ Like to discontinueLike to discontinue this.Version: 3.3.69
✓ ConnectionIT WILL NOT CONNECT!.Version: 3.3.67
✓ ReviewFound it very difficult if not near impossible to connect to each other and picture quality was not too great but that could just be my devices..Version: 2.1.1
✓ TerribleThis app and camera is not user friendly…extremely hard to set up…YouTube video directions doesn’t work neither does in app help…DO NOT buy this app.Version: 3.3.30
✓ Would be awesome if it wasn’t so buggyI downloaded this app, registered an account, and purchased a monthly subscription right away (I needed to try the motion detection which isn’t offered in the free version). Unfortunately, nothing I do will get the app to recognize my subscription so I can’t try anything. Hitting the “Already Purchased?” button gives me a fun little celebration pop-up and then it’s right back to “Upgrade to Premium”. Without that, none of the premium features actually work and motion detection settings are non-existent. This app would be awesome since it works on iPad, iPhone, and macOS (the entire reason I bought this one versus several other apps out there) but it crashes on macOS all the time and none of my devices recognize the subscription. Great concept, terrible terrible execution..Version: 3.3.67
✓ This is not user-friendlyI am an IT for Computers for the last 20 years and know when something is user-friendly. Whoever designed this program is from another world (not country)..Version: 2.1.1
✓ HopelessWhen the booklet product instructions don’t match the app possibilities. Duh, fail 101. When the support isn’t available, duh fail 1.01 When the app and the instruction booklet doesn’t give clear simple instructions sack the team and start again. Don’t buy Swann products, you will regret it. Don’t say you weren’t warned!.Version: 3.3.25
✓ Scam!!I never got to the thing to work never agreed to the subscription! I had recently checked my subscriptions and it wasnt there and shortly before that deleted the app been there useless unless I agree to trial conditions. Never agreed to it! Scam! Dont !! download I want my money back!.Version: 3.4.3
✓ Setup directions are not easy in the least..Version: 3.3.26
✓ Not GoodThis software was fully installed in my both device previously it was working but now when i open the software it is totally stopped to work !.Version: 2.1
✓ ImpossibleWill not set up! I've spent several hours and tried everything 3 or 4 times. An absolute waste of time and money. Is this a scam??.Version: 3.3.41
✓ InfoIf you use this congratulations you are giving complete access to all your information and cameras to apple and government.Version: 3.3.67
✓ HorribleSuper hard to set up. No instructions. The website is useless. Returning these for something else. Typical sell the item and no customer support!!.Version: 3.3.44
✓ Software needs work.We have a nest camera system, and the cameras are great. We have nine of their cameras. We love them. The problem is the Nest software. It will not work with my Macbook Air. It never has. On my iPhone there are problems. Get use to seeing the phrase "Something Went Wring" or "Try Again". I wish they could find someone who knows about software. Maybe they could Google it!.Version: 3.3.40
✓ SorryThe app can’t see other devises, and when you enter the code it gives an error, doesn’t work for iPad 5 gen and iPhone 6.Version: 2.1
✓ Useless!!!Impossible to sync up the camera to phone. No help. Waste of money!!!.Version: 3.3.30
✓ Make up your own mind - But OmgWhat a waste of time , complicated from the start about linking devices , and codes , it couldn’t find any - Onviv cameras on my Network but there are 9 - that other apps have found in seconds .. Not this .. No thank you ..grrrr..Version: 5.3.33
✓ Very clumsyMaybe it works fine when you use mobile phone camera but with ip cameras is very clumsy and poor interface. Wouldn’t use it for free.Version: 5.3.34
✓ Terrible quality, difficult to install and doesn't work with latest iphone technologyTerrible customer support.Version: 3.3.33
✓ Set up or re-set up difficultI've had this for 2 months and still can't use it. Walked through it numerous times with an ADT support person on the phone and then they cut me off before I could get it to work. Not at all intuitive. Must do things like hold the bell for 60-90 seconds for different lights flashing - and they correct colors never flash. Arrrrgh..Version: 3.3.27
✓ SubscriptionI can’t use this app without paying a subscription. I thought this app would be different, but I guess not..Version: 3.3.65
✓ Horrendous appUnclear instructions and so clunky. They don’t tell you you have to download and subscribe (with payment for two different apps). So unclear.Version: 3.3.43
✓ HelpWant let me unsubscribe.Version: 3.3.60
✓ Ezviz app for security cameraTerrible right from the start , got the app and started to go through set up procedure to link to camera , not a prayer , said scan QR code on camera but no actual facility in app to do it , scanning outside app simply directs to a web site to try and sell more stuff. Also immediately faced with a demand for a £45 annual subscription to activate the features needed , had to cancel the subscription after hours of trying to connect . Returned camera for a refund to Argos . Would not recommend this to anyone , I am quite tech savvy as well ..Version: 5.3.34
✓ FrustratedWas really excited to use this app & wanted to get an annual subscription but I can not get my monitoring unit to see the video coming from the home unit. I follow all the steps, click on the room I want to monitor (only have 1 set up), video shows on home unit screen but on monitoring unit it looks like there’s a button that says “start monitoring” but after repeatedly trying to click on it the app closes. Idk if it closes cause it’s not a button & gets timed out or what. Any help from developers of this app would be appreciated since I can’t find a way to contact them via the app..Version: 2.1
✓ Not it’s free.It's not free and it's also very expensive..Version: 3.3.69
✓ Not easy to set up👎👎👎.Version: 3.3.67
✓ Rubbish ad loaded impossible to fathom and doesn’t workWell what a load of rubbish. To up-to-date brand-new fully functioning iPads and it was impossible to get this thing to work clearly my degree in electronics and my career in software development, and usability interface design was just not sufficient to figure out the cryptic series of pointless meaningless icons and concepts this software throws at the new user. Completely baffling, impossible to set up something as simple as a single camera and a single viewer. I completely agree with the other reviews either this simply doesn’t work or the endless cacophony of adverts being thrown at me whilst I’m trying to simply set this up suggests this application has all the usability of a pile of junk mail-that’s what it feels like. Classic example of where a zero out of 5 stars review is needed. Don’t even bother. It will be a waste of the 15 to 30 minutes you spend scratching your head trying to figure out what on earth is going on as you close all the adverts that keep popping up as you try to get the dam thing to work.Version: 2.1.1
✓ Difficult to set upBeen trying to set up this camera for days . There are no instructions it’s hopeless.Version: 3.3.61
✓ Not user friendlyI have tried and tried and unable to load this. Probably will be put back in the box, as it was a gift, and unable to use it..Version: 3.3.33
✓ Home app vs Apps Designed by manufactureI don’t understand the point of the Home Surveillance advantage when WYZE or Ring app have the same capabilities with cloud record & SIM card slot… at this time with out more Security on the Home site, it makes no sense?.Version: 3.3.61
✓ MovementIt never captures movement unless it’s the full frame.Version: 5.3.34
✓ ArgoThis is confusing and frustrating and I haven’t figured a thing out after a hour of trying to follow the confusing and frustrating video.Version: 3.3.38
✓ Horrible systemCan not get the camera to sink with the app. The instruction book is not adequate to explain how to pair the camera. Customer service is literally no help. They send generic instructions that further confuse the process. I’m this day and age this should be simple.Version: 3.3.32
✓ CameraGot camera then told £44 a year ripoff.Version: 3.3.30
✓ Paid software!Looks like free, but it has yearly fee to use..Version: 3.3.61
✓ Overpriced for limited functionalityNo control of camera settings.Version: 3.3.61
✓ Bad buyThis app wants me to pay upfront more Money on this camera before I even see it work at all sending it back if I don’t get any help from this company.Version: 5.3.34
✓ Absolutely useless appI’ve tried to contact them to give me a refund unfortunately there’s no contact information! So I’ve just wrote a review on their website page “I downloaded the app to see if it was compatible with my Arlo pro 2 camera. It didn’t work I tried ever which way and it still doesn’t work I didn’t even authorise purchase any security cameras!! The cheeky buggers sent me an invoice for $87. 99 annually I checked my apple subscriptions and I was shocked to see it. I realised I was being scammed!!!!’”.Version: 3.3.55
✓ Do Not Get!Once you download, you can’t use unless you pay $7... once you pay, you still can’t use until you pay $1 a week (I didn’t get this far). This is the biggest rip off on the App Store! How do I get my money back? DO NOT BUY, save your money and time..Version: 2.1.1
✓ SubscriptionSubscription - until you pay, you cannot use it..Version: 3.3.61
✓ How this has 4 stars is beyond mePAID for the pro and it cuts off after 20 mins, tried three times. App is trash.... y'all charge more Than girl on onlyfans for a half a** 320p FaceTime app..Version: 3.3.47
✓ Not clearVery hard to set up. Not clear at all. Nothing shows as the instructions say it will..Version: 3.3.39
✓ ComplicatedToo complicated, can’t even find a user manual on the app? Thinking of throwing this system in the garbage and buying another brand..Version: 3.3.41
✓ Don’t buy arloCompany does not want to interact with you. Only way to contact them with questions for support is to first sign up for a $60 yearly subscription. can’t reach them by call or chat without it. im trying to decide whether or mot to keep their product, but need 2 questions answered. BTW their subscription is $60. Ring’s is $40. Stay away. Mine’s going back.Version: 3.3.61
✓ Rip offThis is a useless service and sucked into thinking it was part ofWyze camera support. Then charged $~$60 for a year subscription. No value whatsoever and no assistance. NEVER DOWNLOAD.Version: 3.3.38
✓ Costs too muchI got a free trial but can’t find mechanism to cancel trial to avoid automatically renewing.Version: 3.3.67
🙂 ZoomOn Home Security Camera Positive Reviews
ZoomOn Home Security Camera works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ZoomOn Home Security Camera.
⛔ ZoomOn Home Security Camera Problems
