- 97.5LEGITIMACY SCORE
- 98.0SAFETY SCORE
- 12+CONTENT RATING
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BCBSM Online Visits App User Positive Comments 2024
BCBSM Online Visits app received 42 positive comments and reviews by users. Can you share your positive thoughts about bcbsm online visits?
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BCBSM Online Visits for Positive User Reviews
✓ Download It Now!This is the best medical development for every day illness! I am floored at the easy features, friendliness of the doctors, and how my family needs can be met from the comfort of home! I am a teacher and get sinus infections over my winter breaks like clockwork and this has revolutionized life for me. My son gets ear infections consistently so having a quick line to a doctor is a lifesaver..Version: 11.1.318
✓ Fastest appointment everI went to the walk in at my provider and I was told the wait was four hours. I got online, signed in and seen by Dr. Moma in less than 20 minutes!!! Sooo much faster and more practical for a mom of four. I didn’t have to drag all four of my kids to wait with me at the doctor office. Thank you so much for your quickness Dr. Moma..Version: 11.5.506
✓ Better than waiting in a Doctor’s office with sick coughing people.My employer sent this to out as an alternative to visiting the doctor’s office. It is easy to use. Yes depending on the time of day you can wait 2-3 hours but isn’t that better than waiting at a crowded doctors office where the nurse slides the glass see through window in your face and tells you to have a seat in the waiting room full of symptomatic people! Take a walk on the wild side and try it! You’ll be glad you did. Oh and Dr. Zubricky is amazing!.Version: 11.5.700
✓ So convenient & affordableI absolutely love this service. I have chronic conditions that are such a pain to either A) travel to and take time for an appointment or B) find a fast appointment in general. This solves both of those issues. I avoid expensive urgent care costs or long waits for my PCP- this is even cheaper than an office visit. Can't recommend it enough. Every provider I've had has been really helpful..Version: 12.16.106
✓ High marks!Really easy to use to find what you need. And very quick and great at selections of what you exactly need. Easy to pay bills also. And one last thing. All the reminders and the calendar are amazing. Up to the exact time of your appointment. Easy app to stream visits in also. So easy to use!!.Version: 12.20.003
✓ Better than the walk-in!This is the best thing since sliced bread! I am miserable with sinusitis and I didn’t have to leave my bed. It took about five minutes and the doctor was very friendly and helpful. Gave me suggestions on things to make me more comfortable not just a script. The cost was the same as my copay. I highly recommend this app!👍🏼.Version: 10.3.300
✓ App doesn’t workThe app is complete trash. While waiting it will say a certain doctor is no longer available. You then get to start all over in the back of the line. Waited for over 4 hours to then get a message that my appointment was cancelled.....by the patient. Really?.Version: 11.5.700
✓ Dr. Matthew Moore (Family Physician)Dr. Moore was so awesome and friendly this morning. I loved that we were able to upload photos instead of having to struggle with our son and show his rash on camera. The appointment was super easy and we were able to move forward with treatment quickly. We hope that we can favorite Dr. Moore to use him for any future visits!.Version: 12.0.627
✓ Best decision ever.Holiday weekend, Covid 19 stay at home order and did not want to go to Urgent Care. Would have had to sit in a busy waiting room for god only knows how long, risk being exposed to other things. Instead I did the Online visit. Awesome. My problem was solved in a matter of a minute. Thank you so much. Saved me so much headache..Version: 12.0.627
✓ Best medical service ever.I have used the online service twice, now. It is so easy, so quick, and so convenient. A few clicks, a few minutes “in line”, and you are being helped. Whoever came up with this venue is a genius. A lot of the time, a medical problem happens on a weekend, when the doctor’s offices are closed, and that’s why this online service is so great. Not only that, it’s less expensive than seeing a doctor at an office..Version: 11.5.506
✓ Love the convenience!I have used this app three times within the last year. I get the same attention I would get from my doctor with similar wait times but it is so much more convenient! I don’t have to drag my kids along to the doctor when I’m already not my best, this app is brilliant!.Version: 11.3.105
✓ No place for feedback. Appointments booked days in advance do not get insurance checked in advanceI had a doctors appointment planned days in advance. By the time the appointment was about to start, the app told me it could not get in touch with my insurance. My insurance is Blue Cross Blue Shield. So it told me I had to pay $200 out-of-pocket. I had to cancel the appointment which they then told me they would charge me another $40. What is going on here.Version: 12.10.003
✓ Susan was incredible!!!!I was completely blown away by Susan Hendrickson. She is incredibly knowledgeable and used terms and words in a way that I just “got” what she was saying. We worked together to figure out that it wasn’t as bad of a cut as I originally thought, which is great! She also told me numerous signs to look for as the hematoma is draining and assured me not to worry that the injury is getting worse just because of that. In that line, she also explained that if redness or pain presents then I need to seek further help. She was just a momma bear like me and understand exactly where I was and what I needed to hear for reassurance. Thank you so much for your amazing doctoral staff and them being able to meet people’s needs in their own home..Version: 11.5.700
✓ Sick on a SundayHave been in bed since Friday; decided to try the online services. This was so easy, waiting time was less than 5 minutes. Doctor was very detailed in his questions and within a few minutes diagnosed my symptoms and sent in my prescriptions. Great service!!!!.Version: 12.16.106
✓ Overjoyed!!!I am overjoyed with the fact that I do not have to wait for hours on end at a doctors office in a room filled with patients who are just as annoyed as I am with the wait even with a scheduled appt! Not to mention that my insurance pays for the online visits so I do not have anything out-of-pocket/copayment. I’ve only used the Medical doctors but the three times I have used the online visit app I have been more than satisfied with both the knowledgeable physicians and their great Dispositions! I highly recommend to everyone but it’s especially great for those who have a little More difficulty getting to an actual doctors office or they are limited on their mobility. I opt to wait a little while longer than normal for Dr. Horner because she is so personally, knowledgeable and speaks to me in medical terms that non-medical people can understand and grasp. I highly recommend using this app! Especially if you’re not able to get to a doctors office so easily!.Version: 11.1.319
✓ First Virtual VisitThis was my first time ever doing a virtual visit. It was very fast and easy. The doctor was very helpful and gave prescribed something that will hopefully help. He also gave the advice if this does not work, who I should visit to make sure my issue is taken care. I definitely recommend!.Version: 12.16.106
✓ Telehealth visitMy first telehealth visit was phenomenal. I was saved from the frustration of trying to obtaining an appt and going to Dr office or walk-in clinic. The Dr was quickly responsive to my issues and quickly assessed my illness and provided a course of action appropriate to my health concerns. I will definitely consider this in the future for myself and family. I commend Dr Reis for her attentive and caring visit..Version: 12.10.003
✓ On line visitI would much rather see a provider through BCBS then at my Doctors office. The providers on here listen to what your saying and it’s nice you can even send pictures, of what you may be I’ll with example would be like a eye infection. If you need a prescriptions, it is phoned into pharmacy in a timely manner. Will definitely continue to use BCBS online visit in the future..Version: 12.0.1603
✓ So Far, So Good!I just wanted to say a HUGE thank you to Blue Cross for now offering this service to us! As a teacher, I am constantly getting sick with something throughout the school year. Luckily for me, the major illness that I get quite a few times a year are sinus infections. As my sinuses have been horrible this summer, I came down with my usual sinus infection in the cheek with the swelling and pain and it is not fun. The absolute LAST thing I want to do when I have one is sit in a crowded Urgent Care or doctor’s office in agony, and now I no longer have to. I really like the fact that you can pick the physician you want to see and you can view their information! I was seen by Dr. Jill Weber and would highly recommend her! She informed me that I should not take ibuprofen with the steroids I typically receive with my sinus infections. No other doctor has ever informed me of this! I would give this app and service 10 stars if I could! Keep up the good work! First time using it and 100% satisfied!.Version: 10.4.115
✓ Great first timeI was sure my cold was turning into an infection late in the week but was holding out hope. Weekend comes and it’s obvious it’s an infection. I was reminded of this feature and it was amazing. I saw Dr Fawn L and she was great. She not only was super friendly, she explained reasons behind some of the advice I’ve heard for years regarding sinus problems. I definitely recommend this app and program!.Version: 11.2.016
✓ This app saved my night!Dr. Parekh was so kind and patient. She listened to me and asked questions for her to better treat me. This app was super easy to use...I was counting down the hours for urgent care to open when I remembered I could use this app! Saw a doctor within minutes! She was even patient with my connectivity issue! Thank you!.Version: 11.2.016
✓ Attentive and caring Dr KarimI had called my doctors office three times today hoping that someone will call me back and help me get a prescription for an antiviral. Eventually at 5:30 tonight someone snuck into my voicemail and let me know that I could have an appointment tomorrow at 8:40 in the morning . I didn’t want to wait until tomorrow to begin an antiviral regiment because time is of the essence. Having an appointment this evening was so much better than having to wait until tomorrow. Thank you Dr. Karim..Version: 12.16.106
✓ Thank you so much!This app allows me to receive the psychiatric and therapeutic care I need without missing work. This has seriously changed my life and I have never been more comfortable with my appointments, especially since I can snuggle with my dog and lay on my couch. Plus, my psychiatrist is amazing and actually takes time to talk with me as opposed to the five minute visits I’ve grown used to in the past. Thank you so much for providing this option!.Version: 11.2.016
✓ Quick, friendlyDr. Linus was professional, friendly and caring. Very nice gentleman ! This was much better and quicker than waiting in an office. An in person appointment would have taken up half of my day, so this is great. I highly recommend. Try to get Dr. Linus too!.Version: 12.10.003
✓ Love the service EXCEPTThis service is great for certain situations! My only complaint is that sometimes I will wait on long hold times until I am the next patient to see the doctor, but then the doctor goes offline and I have to start the wait over again with another doctor. The wait experience needs to be improved..Version: 12.10.003
✓ Wonderful ServiceI have used this online service twice now and both positions were very professional and helpful. It’s so nice to be able to stay in the comfort of your own home and avoid experiencing the stress and time-consuming effort’s of going to an Urgent Care. This service has been so helpful to me and I would definitely recommend it to family and friends. Thank you so much!.Version: 11.2.016
✓ OutstandingFirst time user/visit. Got a respiratory infection while on vacation in Texas and it’s a weekend. Thought about going to an urgent care but really didn’t want to leave the house let alone pay urgent care cost. The doctor was excellent and I greatly appreciate Blue Cross Blue Shield offering this service. I will be using this service again. Thank you.Version: 11.4.106
✓ Way Better Than Urgent Care!After a relatively short wait from the comfort of my couch I got to see a doctor. The doctor was pleasant and asked the right questions and transmitted my much needed prescription. I will do this again! The app was easy to use and I called for assistance on something and was assisted immediately. Great experience all around..Version: 10.4.106
✓ Too easy!I knew I needed to go to the doctor… But I am soooo sick- it was just too much to get a shower, get dressed, drive and then sit and wait for God knows how long to be seen because I wasn’t dying. My husband suggested a virtual doctors visit. I didn’t have to get a shower, I didn’t have to get dressed, I didn’t have to drive someplace when I didn’t feel like even moving. The doctor listened to all of my concerns and addressed them immediately. Why have I never done this before!? The doctor was absolutely fantastic and she knew exactly what I needed!.Version: 12.20.003
✓ Never Visit an Urgent Care Again!First time using a Teledoc and it may have been the best experience EVER with a medical professional. I am sure a lot had to do with the doctor herself but the tech was easy the follow up lightening speed, highly recommend. The doctor was personable , highly empathetic, professional and took her time. She didn’t rush into the ‘room’ and rush out! Today the wait was long but I was relaxing in my own home rather than sitting in a crowded uncomfortable waiting room with a group of other sick people..Version: 11.5.700
✓ 1st online visitI just had my first online visit to renew a few prescriptions. If I would have known how user-friendly and easy it was, I would have done this weeks ago. Fantastic experience with a wonderful Doctor. If you are hesitant to try the experience - DON’T BE - DO IT NOW! Thank you..Version: 12.20.003
✓ Always a pleasant experienceSeeing any doctor can make you nervous especially when you see a new one every visit. We have been so pleased with every virtual doctor we've encountered. They're always pleasant, thorough, understanding and give the right amount of time for your needs. Always a pleasure and never a bad experience. We appreciate the experience!.Version: 12.16.106
✓ ExcellentThis is my second visit and I had the best experience twice now. Great physician, great service. A much better alternative to driving to be seen, then sitting in a busy office full of people, then waiting to be seen in the back. Then having to drive home, dropping off a script on the way, then driving back to the pharmacy to pick it up. I love it..Version: 12.16.106
✓ Quick and easyHad the flu and later developed bad sinus infection. Been to urgent care 3 times since inception of flu. On the third visit I told the PA my sinuses were getting infected. I told him my daughter, an ICU nurse had the flu and al my symptoms. She had a very bad sinus infection post flu. Still, he would not put me on antibiotics. I’m a 57 year old man and healthy. My sinuses have always be my only real health issue, so I know my body. My teeth even hurt which is a pretty good indicator. The doctor on line listened to me and I appreciate him understanding that people do know their own health issue. Off the the pharmacy to get my antibiotics and get feeling better and ridding myself of the cold sweats. God Bless George Wetherill.Version: 11.5.506
✓ Excellent Doctor VisitI had an infection in my big toe from a pedicure I received at a nail salon. The physician caught it from the photos I sent in and prescribed two antibiotics. He also explained what to look for if it worsens and gave me further direction. He was personable and I am so thankful and appreciate his service. Thanks again!.Version: 12.16.106
✓ First time userI was pleased with the doctor and her diagnosis. However, I am not pleased with the fact that after waiting 1.5 hours to speak with a doctor, I was disconnected with the message that the doctor was no longer available. I had to start all over from the beginning. It took me another 1.5 hours of waiting before getting to speak with a doctor. I could have gone to the urgent care facility and been home in the time it took me to get through on telemedicine. For a first time user, I don’t know if it is worth the time and trouble..Version: 11.5.700
✓ Cuts out the middle man...The “middle man” being the waiting room of a clinic. This is a great tool for minor ailments that require prescriptions. I needed antibiotics for an infection and instead of waiting for hours to see a doctor in their office, this took a total of 7 minutes (including wait time)and my prescription was being filled..Version: 11.2.016
✓ Helpful Doc butI had previously selected a different doctor and while waiting to meet with her I was alerted she was no longer available and was diverted to another doctor. While I appreciate the approach I intentionally picked a woman of color to speak too because of the nature of my issue. The doctor that ended up helping me was fantastic but it was a man which made me feel a little more awkward about discussing my issue. I would just say in the future it may be helpful to the patients to ask if they have a preference of doctor because of comfortability level. Some issues are hard to talk about if you don’t feel the doctor can relate. I had a feminine issue and would’ve preferred a female doctor because of it..Version: 12.16.106
✓ AMAZING!!This was my first time using the online doctors visits option and I could not be more impressed. I really did like that you can choose the doctor you’d like to speak with rather than have the site chose at random. The connection wasn’t that great (but I think that was on my end). The Doctor that I spoke with was sympathetic and very helpful. I will definitely use online doctors visits again!!.Version: 11.0.003
✓ Wow!This was my first time doing an online visit. It was fantastic! I highly recommend this. I’m suffering from a UTI and didn’t have to get in the car to go anywhere. Wow! This is really good. Dr called within minutes of signing up. She was thorough and able to answer my questions and prescribe what I needed. For simple types of needs that don’t require an in person visit this is really great..Version: 10.4.106
✓ Great Service!My husband is a high risk patient for the COVID - 19 so I am not able to chance going into a clinic. I did have to wait 3 hours but, if you click notifications when you sign up, you can go to other things on your phone and they will remind you of being in the waiting room from time to time!.Version: 11.5.700
✓ Early morning callFantastic service! I called in at 7:05 am this morning. My wife and daughter were diagnosed with influenza B in the last 3 days. Now I have symptoms. Instead of driving to urgent care and waiting, I did a quick call on this app with a nurse practitioner. She prescribed Tamiflu. My day is much shorter and I will drive less. What a great service for these circumstances. Thank you for the innovation!.Version: 11.5.506
😕 BCBSM Online Visits Negative Reviews
