LEGO® Friends Heartlake Rush App Negative ReviewsStoryToys Limited

LEGO® Friends Heartlake Rush Negative Reviews

4.2
4.24892 star

Total 46 Negative Reviews

LEGO® Friends Heartlake Rush App Complaints & User Negative Comments 2024

LEGO® Friends Heartlake Rush app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using LEGO® Friends Heartlake Rush? Can you share your negative thoughts about lego® friends heartlake rush?

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LEGO® Friends Heartlake Rush for Negative User Reviews

👎🏻This game is fun and all but when I collect the items then when bump into something it just takes away everything I collected as soon as I saw that I deleted the app!.Version: 1.4.1

Dear Heartlake Rush people,This is a great game but when I updated it some things we brought were gone. Please bring back the kart track because it is one of the best parts of the game. Thank you for reading this. From Ashlee.Version: 1.4.1

Used to be goodThis is my first time writing a review. This game was so fun because it’s one of the only Lego friends game there is. I played this ten months ago and I decided to redownload it. I noticed they had a pretty nice update until I realized…you after you unlock two characters, you have to pay $4 each to unlock all the other characters. Why? And if you want the “mega bundle” it costs $35. Before, you didn’t have to pay for these characters using real money!! The game is still fun but basically paying to use the game is no good! Uninstalled..Version: 2.0.0

Really upsetI downloaded this game after seeing my brother play it on an old version because he added the app years ago. You would purchase characters and power ups with studs (in game money which you earn by playing) now everything costs £2.99. It would be so easy for a little kid to accidentally press it. The game has charged my brother when he bought the characters for studs. Thos game is fun to play but pointless if you don’t want to spend money because there is nothing to work towards. They should maybe add special packs with unique characters and customisable clothes instead. From the animations to the prices this game has gotten worse. Do Not Download. Edit: I have just seen all of the positive reviews and they were from the time when the game was good and you didn’t have to pay. Don’t be fooled, it’s not the same.Version: 2.0.0

Poor customer serviceI bought 3 In App purchases for my granddaughter. When I upgraded my iPad I was able to restore purchases on 2 of them, but I was unable to restore the Starter package. I contacted customer service for the app and explained my problem. I included verification of my purchase. After a week of going back and forth with emails, customer support told me they couldn’t help me because I hadn’t bought the Starter package. I sent them another copy of my iTunes receipt. I haven’t heard back from them. After I made the review the App developer resolved my problem. Why didn’t they immediately resolve it?.Version: 1.7.0

WHY!!!This game was fun but now because of this stupid update we have pay real money to get new characters. WHY. THIS DOES NOT MAKE SENSE. All I want is Mia but noo I have to pay 3.99$ to get her. WHY!?.Version: 2.0.0

Gone downhillI love this game don’t get me wrong and when I first played it all of the characters were free and you had the choice of any friend to play as but now you have two character choices Stephanie and Ethan the most random choice in the world and the rest of the characters cost £2 to unlock which for me is annoying but smaller children like my friends little sister will have a fit not being able to play as their favourite friend. it’s just unfair that parents will have to deal with that in my opinion but I do understand that you need to charge some money but why not give the choice of the friends and once you’ve picked one the rest cost a small amount to unlock. But overall good app Edit: I got a developer response that was completely unhelpful to the situation just saying their app was worth paying for and not explaining why they did that which would’ve helped me get over it and continue playing but because they replied as if I was too stupid to understand I am considering removing the app, giving it a one star review and using links you have provided other people to tell you what I think and hope that that is more effective than simply asking why.Version: 2.0.0

Make the levels easierI have been trying to get to level 34 for at least 1000 tries, still hasn’t got there because of one mission. To collect SEVEN FRUITS IN A RUN, which is near impossible with this luck. So, moral, make the levels easier, there are a bunch of 6 years old out there who are trying to get to the next level, but your impossibly hard levels make it impossible..Version: 1.8.1

Not good anymoreI used to love this game but it keeps getting worse. I spend years saving up my Lego coins for some characters with powers. A couple years later and the powers are gone. I found my old phone and I hadn’t had it automatically updated so my powers were still there and working, so the creators have done it on purpose. so if you have any thing to do with the creation of this game GIVE ME MY POWERS BACK please. Yours sincerely Lily.Version: 2.0.0

Not fairThis game is really fun. When I collect things for a level it’s fun. Until I realized that when you hit things twice your back to zero. WHAT. I’ve been trying to collect puddles but then I bumped into something so then I had to start all over again!!!!! 😡.Version: 1.2.1

An updateI came here to see how many people would be ranting about the new update. No-one. Except me. Nobody has actually done a review since January. You ruined a wonderful game! Awful. You are just like Toca World (which 98% you have to pay for) when you used to get 3 extra locations! It’s not as big a change though..Version: 2.0.0

Was much betterSo I got this game ages ago, and then like you didn’t rlly have to pay for anything. Now recently I had to delete it, and when I downloaded it again, there were only two options for characters (there were so many before) and you have to pay for anything else!.Version: 2.0.0

UpdateI’m not one to review games, but you ruined a great game by making us pay for everything. Gameplay is still fun though..Version: 2.0.0

Free characters don’t workWhen the game works, my girls love it. They have reached level 2 and have earned enough coins to unlock all available characters. The past few times they’ve tried to play, they are back at level 1 with no coins. All characters are now free. When they click on a character nothing happens. I’ve restarted our Apple TV and made sure it is up to date. I’ve also deleted and reinstalled the game. Nothing has corrected this problem. Restore purchases didn’t work, either. Please help!.Version: 1.4.1

OmgSo I was looking threw the App Store and this game popped up and I was like oh I use to love this game but then I open it and I got 2 people free 2!!! It use to be all free!! I am deleting it now !!!.Version: 2.0.0

Good game but I prefer the other versionI love this game it has been a life saver but I wish that they didn’t change so much I just want to have verity of people to customize their cars still good gameplay but now there is just no motivation to play and get coins I understand that you have to make money but I don’t feel any motivation this review has been mostly negative but this game is fundamentally very good I just wish you didn’t have to pay for everyone and I get that it’s not that much but my kid it paying out of pocket to get the characters which just feels like a waste of money.Version: 2.0.0

ConcernedHello! first of all i would like to say that i love that you all are still making these amazing games! they are a big part of my childhood and made it a lot better and fun. it was fun to play with my sister and a child, but what happened to the game “Lego Juniors Create & Cruise”? that was the game i would always play as a child and i want to know what happened to it..it makes me sad to know that it was deleted. but why was it deleted? and if possible would you be able to bring it back? thank you! i hope you aren’t too busy and have a merry christmas!.Version: 1.5.4

Read this it is importantSo right now I just want to give the biggest thanks to someone who wrote about glitches the review was called Glitches and her or he gave the game 1 star! So I am going to review why you should read this and be aware of the glitches the person said that they fixed it but just in case 1. Fireball glitch So when this person was playing Mia there was a fireball glitch And the game ended! 2. The frist “sora” problem So when this person was swiping to Emma “Emma” was SORA! Then this person went to try Sora to see what happens and she was steering herself and she went onto a tree! 3. The second Sora problem So then Sora came agin to this person but this time Sora has a bubble and saying something scary thoght in her bubble because it was a thought bubble and it said “ I am luring these children and they Should be my prey” so super scary sora! I always thought she was bad news! So be aware of these glitches if you REALLY want to play this game but if you really don’t need to don’t download it agin thank you person who wrote the original copy it was soooo helpful and once agin the glitches are fixed but stay aware! Byeeeeeeee!.Version: 1.4.1

It used to be good but now I have to payI did like this game a lot but I don’t like it as much now because you have to pay real money to get new Characters. Me and my family think that people should not pay money for games like Friends rush. I still play it and it is a good game but it really bothers me that I need to pay real money on something like this. If you stopped charging for characters I think this could be a very good and enjoyable game but right now it is not really the best. Please stop charging us for characters and we will all love this game. I am not trying to be rude but this is just my opinion. Thank you..Version: 2.0.0

PricingI remember playing this game and everything used to be free now you have to pay 5:00 for 1 character which is shocking also Lego friends needs a new game for new characters and not an update of this.Version: 2.0.0

Not good anymore 😡This was such a good game until it changed and now you have to pay for all the characters except two! Now it’s just horrible and I am deleting the app after I write this review! You should have kept it how it was before because it is just an awful game and you should not have this game! It’s garbage!🤬👿😡😠😒😤 And I will never give you another chance 0stars for you! I hate this game now and I will not be playing this game again!.Version: 2.0.0

Version 2.0.0In the afternoon, I wanted to play friends rush. BUT all the characters that used to cost game money, now charge real money! What’s up with that?!.Version: 2.0.0

NOT FAIR!!!!!!!!!I got this game a year ago and it was sooooo fun but I had to delet it because I did not have enough room on my old iPad so I just got a new iPad and I tried to download it and it was totally different and I can only get two characters and when I had it on my old iPad it was like you could buy all the characters except for two with the money that you get on the iPad and not with the real money it’s not fair that now you can only get two charters with out using REAL MONEY!!!!!!!!!!!!!! I T. I S. N O T. F A I R (PLEASE RESPOND!!!!!!!!!!!!!!).Version: 2.0.0

Lots of fun, but…..Great game or very addictive but asks you to rate the app through the game. There close rate screen option doesn’t work, the only way to close the rate screen app is to completely shut down the Apple TV and start your game all over again. Have removed and reinstalled the app and still does it. The Apple TV is updated to the new version too…...Version: 1.6.4

The March 24 tvOS update is really disappointingPlayed this game loads (would have rated it 5 stars) until it stopped working when tvOS 14 came out. I was pleased to see a new update and that it works on tvOS now but I think the update is a big step back from the previous version: Buggy - have had to restart my Apple TV twice already All our old scores and progress have gone since the problems with tvOS 14 No kart track - this was the best track and it seems to have disappeared. Pressing menu used to bring up the track option but now it just starts a new race. Glitchy - the game isn’t as smooth as before which makes it harder to play and less fun In game animations - over the top (apart from the new high score anim which is useful) Music - the track music has changed and is not as good as the original. Note: the kart track music was much better than old town too. Sorry - but this update has ruined the game for my family..Version: 1.5.4

Aug 2022Latest update is a huge cash grab update!! I Will be deleting this NOW!!! Jan 2022 Haven’t played in a few years as app wouldn’t load so deleted it. Finally downloaded again only to find out that it’s half the game it was. There use to be 2 different tracks to race. I really miss that. What happened to the race track race? 😟last update may of 2019 The NEW animation for when I get a robot an are going up in the air am coming down is EXTREMELY DISTRACTING. I immediately closed the app. I have a hard enough time playing as it is with having depth perception. Being as I play this specific game because it helps me with it. I don’t want to have to try an find another app..Version: 2.0.0

I can’t even give it a starIt was fun until the last freakin update! It started glitching and it’s no fun anymore. Update or downdate please! I’ve deleted it an re-downloaded 4 TIMES and it’s STILL glitching. Please fix this it’s very annoying and I hate it which is really making me hate the app!.Version: 1.2.1

Really annoyed.When I got this game it was FREE with NO IN APP PURCHASES but now there are in app purchases. Fine, I just ignored them. They didn’t ruin the game and I really enjoyed playing it. But then the game said Vicky (a character) cost 20,000 studs (in game reward money) so I bought her. But now it has charged me real money. It did not do a confirmation with passcode or fingerprint and it has not even told me how much she cost. I have been trying to restore purchase but just keeps saying ‘error occurred’. Really upset. Any child can accidentally click ‘buy’ and without a confirmation spend a lot of money. I have checked all settings for the game and there is no sign of money security. AVOID THIS GAME!.Version: 1.6.4

Not bad but must read!!!When you get a new car the price get’s bigger it’s not good. Then if I get 10 bots it says I have 1 or 0 bots please fix that. Also it would be nice if you could compete against others who have the app too. I would also love if there was education in their too then my parents would let me play it more. It is boring just getting new cars and using them I would like a big update with all these things please. Also you shouldn’t have to pay real money for 2 cars that’s just mean. You should have more characters and like if you keep playing for half an hour and don’t crash you it should pop up on everybody’s screen and it will say “… has reached the end of the track everyone congratulate her in the little text box down bellow. Please make Andrea and Stephanie a little nicer their always saying mean things. Mia is the best out of all of them. She’s so nice. You have to pay heaps of your coins for girls. The little add ins as well like making your cars pretty and their steam pink or what colour you want it to be costs heaps. Please make it more challenging. You should be able to make teams and you can create and join and friends can join and a leader board for each group and whoever creates the group is captain and you make names for yourself, it would just make the game so much better. Please add more obstacles and over all it’s an ok app but it’s not great I don’t really like it though Sorry..Version: 1.4.1

Mad and sadI just got this game and it was super fun but then the second time i tried to play it! It wouldn’t stop loading so i never got to play the game so please fix up the loading towards the app!!.Version: 1.4.1

Laggy and not much stuff to doI used to love this game when I was 6, but I revisited it on the family tv a week ago and it was laggy, and trying to make me pay for the characters I’d already unlocked. I also saw your review to someone else who considered deleting it. You response was rude and unprofessional, so this has decreased my rating even more. I used to love the different tracks (original and race car track), which you removed, immediately deleting half the fun. I could easily play another runner game, such as S Surfing, which has not only more options, but it smoother and has more FREE CHARACTERS. I understand making a game is hard, and that you need some money from it, but I think 2 characters is a BIT too far Thank you for all the hours of entertainment when o was six. But there won’t be any more entertainment from you Thank you for listening Edit: all the good reviews are from ages ago, when it was good and I actually played . Please don’t be fooled. Of course everyone has their own opinions so i guess if u want u can play, but don’t have high hopes..Version: 2.0.0

Best Game Ever - But now brokenThis has for years been our favourite game on our Apple TV, but suddenly it’s lost everything and reset to as we’ve never played, and worse we can’t start again as it won’t let us pick a character- says we’ve unlocked a ‘friend’ and then just goes back to the selection screen to ‘unlock’ a character, and that’s it - stuck! Got a generic ‘delete and reinstall’ response from the developer and that’s it - no more game. Daughter is devastated..Version: 1.4.1

What the heckAfter I said it was annoying that you have to pay for any character with dark skin they said “Yikes! Most people have great things to say about us, and seem to think we provide value for the money. Why not give us another try? We think you'll discover we're worth paying for ;)” Some people want to play as people that look like them. without paying.Version: 2.0.0

Unicorn sisDo we have to pay for lily.Version: 1.2.1

GlitchyWhenever I get into this game it makes me go out of the game I don’t Like this game 😡.Version: 2.0.0

Hmmmmmm…. Alright, I guessWell, this is a really fun game and I definitely recommend it to play if you’re bored, but it has deleted all my progress and my sister’s. We no longer have our coins or characters that we had before. Also, I cannot find the restore purchase button. Please can someone tell me where it is or is there not even one? Please write back, Zi..Version: 2.0.0

Good butThe game is good but if you collect the pieces and you drive into something you loose the pieces!!! Please fix it. But I like everything else..Version: 1.7.0

Grrrrrrrr!!!!😡😡😡😡It said I should delete and reinstall the app but when I tried to download it said "Not compatible with this iPad." My version is 9.3.5. And it said compatible with 8.0 or later. I'm so mad! If I had my way I would rate this 0 stars. What poor quality. What a waste of time! There's no point of me trying to download it again. But the last thing I have to say is that you should make sure that in the next update is says compatible with 5.0 and make bug fixes. I'm so angry! What poor quality! Right now you're making me cry so UPDATE THIS GAME NOW!!!!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😭😭😭😭😭😭😭😭😭😭😭😱😱😱😱😱👎👎👎👎👎👎👎😡😡😡😡😡😡😡😡.Version: 1.4.1

Best running game ever!!!!I ❤️❤️❤️❤️❤️ Lego friends rush!! I love how you can play with no in app purchases unlike other games. The controls are easy and the graphics are amazing. My only problem is that when you buy a new character the price goes up. This problem doesn’t take away a star because you can play with one character. I can’t stress how AMAZING this game is! I highly recommend it to anyone, boy or girl as there are also boy characters available. It has never crashed on me either!! Thanks soooo soooo much for making this AMAZING game!! 😻👍👍👍👍.Version: 1.4.1

Good until Kart TrackGreat game, but on the new Kart Track option, the car doesn’t respond correctly after a short time of play, always crashing into something. Very frustrating glitch..Version: 1.2.4

Love itI love this game even my brother does and it’s gonna be a new game soon.Version: 1.4.1

Too expensive!Okay, let me get this straight 2 years ago this game was AmAzInG! But now not so amazing… Everything used to be free but now u have to pay £2 for a character! But except from that the game is amazing and very fun to play. Like I said earlier if 50% of the stuff was three I was bump the rating up to 4 or maybe 5 stars but until you fix the prices a 3 it will stay. Please fix the prices as I love this game and don’t want it to go downhill. If u want to earn money then I recommend ads..Version: 2.0.0

Dont make the others cost moneyI hate the updates the old game was better🤬.Version: 2.0.0

Ok but needs some fixingI love this game but you guys might need to fix some stuff up like -in a run? In a run is very hard and raging next -value Evrey time you unlock a car the price gets bigger and bigger and makes you have do do more and more work if you could mabey make it lower that would be fantastic.Version: 1.6.7

Good 👍🏻 but bad🤬At first this was the best game ever until I was on level 34, I needed to get 10 Zobos and I got one ☝🏻 and it still said 0 Zobos STILL. PLEASE FIX THIS GAME PLEASE!!!!!!!.Version: 1.6.4

READ THISEach time you buy a car the price gets higher and higher it’s really annoying and the glitches to many thing wrong here.Version: 1.6.7


🙂 LEGO® Friends Heartlake Rush Positive Reviews
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