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Turkish Airlines: Book Flights App User Positive Comments 2024
Turkish Airlines: Book Flights app received 64 positive comments and reviews by users. Can you share your positive thoughts about turkish airlines: book flights?
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Turkish Airlines: Book Flights for Positive User Reviews
✓ Turkish airlineReally easy to book online tickets. Amazing service. 5 Star airline.Version: 1.16.2
✓ User friendly appUsing Turkish Airline app on my phone to purchase a ticked was very easy because of the intuitive user interface and clear instructions provided in the app to navigate the multiple steps when choosing the flight dates/times and selection of options. Well done. Thank you..Version: 1.31.0
✓ Irrelevant subtitleTurkish Airlines subtitle is Hotels & Car Rentals. How irrelevant is this! Does Turkish Airlines expect us to book a hotel or car rental OR do they targeting other categories? I believe they should focus on their core business and not direct users with irrelevant categories. I am sure there are tons of feature they can highlight. Other than that, the app is useful and showing real status of delays and changing gate numbers. Easy to to book a flight on the app and book a seat..Version: 1.29.3
✓ Great airlineWe have now travelled quite a few times with Turkish Airlines and have never had any problems. The service onboard is excellent. We have travelled with other airlines over the years but would say that Turkish Airlines is definitely one of the best..Version: 1.3.9
✓ Late take off from ErcanTwo of my friends ( ladies ) were returning home to Russia. They arrived at Ercan two hours before departure. The plane left Ercan 35 minutes late this only left them 55 minutes to disembark and get to the gate in the new airport at Istanbul. They got of the plane and I told them to look for an employee directing transit passengers to departures, there was no body there to do this. They eventually found the gate and were told the flight had departed, and would have to buy a new ticket circa £500 each. After a lot of arguing they eventually got new boarding passes for a flight 24 hours later. To their amazement they were told that their suitcases would be on the same flight, indicating that they didn’t even have time to transfer their suitcases to the flight they had missed. My friends were left at the airport with no money, no food or drink, and no phone call to family to let them know what had happened. They were also told that if they didn’t leave the desk police would be called. Disgusting treatment of passengers, I would like to hear your views on this, also will be contacting star alliance with the same. After all you do claim to be the best airline in the world..Version: 1.5.1
✓ Best appThank you so much to Turkish airline the web site is very professional very easy to use , helpful, and so many options it’s the best company aérienne for me 5 stars for my best airline in the world.Version: 1.23.3
✓ Thanks a lotTurkish Air Line the BEST.Version: 1.15.1
✓ Amazing AirlineLooks like other airline management are going in giving it 1 stars and writing negative comments😂 Turkish Airlines has close 400 aircrafts and all new, inflight is A-MA-ZING. Flew from Toronto and staff is the best there!.Version: 1.12.0
✓ Martin venierEasy to use..Version: 1.29.3
✓ Canada to Türkiye 30% offBest Deal in the industry. Please keep this deal alive otherwise impossible for my family to travel..Version: 1.24.0
✓ My World best AirlineAs frequent traveller that used different Airline Companies for my travels, I found concluded that Turkish Airlines is the best in my experience online and onboard. BA was my best Airline but the mobile app has shortened their marks. I only want Turkish Airlines to improve one thing for my route of Abuja by engaging a bigger plane, and onboard by changing the pattern of meals services. I mostly observe the meals get less warm before being served. In My little observation I noticed that the crew places meals on the cart first before drinks arrangement, therefore the time it takes makes the meals a bit colder..Version: 1.5.1
✓ Elite PlusI gladly admit that starting with my travels years ago I have chosen Turkish Airlines as an excellent airline company and until now I have been a loyal consumer of Turkish Airlines. I see that you are working daily to improve our/consumers' conditions and serve with the highest professionalism, which is much appreciated. Wishing you all the success and many travelers on board. Thank you!.Version: 1.30.2
✓ Travelling with TurkishGood Day Usually me and my family travel twice a year to Saudi Arabia for umrah every year and Pakistan too Last time in March I found you guys take off Ertugral Ghaziiii serial from your media which honestly we really mean it I recommend please put Ertugral Ghazi serial back on all Turkish flights otherwise will starts to travel with different airlines cause they have all haram music on there flights The reason why we travel with you guys cause of your culture and history you guys are our beloved brothers and sisters I saw this serial like more than 100 times and now Netflix 🥵 I already planned for umrah in July 30 2023 inshaAllah will see if Ertugral ghaziii will back on your media otherwise October 2023’s travel plans will be changed and select other flights Jazak Allah Khair Muhammad Anwar UL Haq Canada.Version: 1.27.1
✓ Viorel BalanWe are flying a lot with my wife and we are delighted with Turkish Airlines as they are simply the best company in the world. The service is fantastic, tasty food and wonderful Wine. The flights are smooth and all the staff is professional, positive and knowledgeable. Highly recommended.Version: 1.30.1
✓ Turkish Airlines Got WingsThey ate.Version: 1.16.2
✓ Turkish airlinesBest airways I ever flew excellent service.Version: 1.4.1
✓ Turkish PowerA++++++++++ Everything’s perfect anything Say on it TURKISH AIRLINES ☺️👍👏👏👏👏👏👏👏👏👏👏😊😊😊🙏🙏🙏.Version: 1.3.4
✓ Amazing experience!I flew with Turkish airlines last summer for the first time in my life. Over all it was one of the most amazing experiences I have ever had! Amazing crew! Delicious food! Spectacular service! The cleanliness of the aircraft! Super clean bathroom! There was a hand lotion! - THANK YOU! and a flower in the bathroom! Did I mention how clean it was! I can’t stress that enough! DELTA, watch and learn! The crew was super attentive and on top of everything - with a pleasant smile on their faces! Did I mention the goody bag they give out that has a toothbrush, toothpaste, earplugs, sleeping shades, SOCKS and SLEEPERS (I’m still shocked)! I can go on and on but I need to go to sleep because I’m flying TURKISH AIRLINES again tomorrow! 😁 I wish one day I get to experience their first class flight! 1000 BRAVOS!!!.Version: 1.6.0
✓ Love the appGave a 4 star but would rather say 4.5… only issue I have with the app is it will sometimes say operational error, but for the past 3 years I’m able to use the app well for the most part. Sometimes I just need to close and open the app back up once or twice and then it’s fine, but just updated it today so will see if the bug was fixed. I love Turkish airlines for the most part, so if your app not working, online works as a great benefit as well, just log in and it’s as you’re on the app..Version: 1.26.4
✓ Not working after recent updateAfter last update, repeatedly it shows “a technical error has occurred” message and rarely works..Version: 1.17.5
✓ AkiffkNew Turkey,new THY.Version: 1.9.0
✓ Turkish airI always Enjoy traveling with TA and the App is great. It works well in the USA and in ISTANBUL. I had problems with buying a ticket in the city of Samsun and I had to go to the local airport. According to several travel agents that is the only place in Samsun to buy a ticket. I bought a ticket from Samsun’s Airport. Plus, It cost 150 TL for taxi one way and 150 TL on the way back. The App also doesn’t well in Cairo. Overall, the app is good but the process in buying tickets were a problem. Tourism in Turkey is wonderful and I love. Train the train …. Some employee are not motivated to make the process easier and faster..Version: 1.22.0
✓ No time whatsoeverWhen you’re trying to book a flight. Let’s say you need some information and you have to go to your pictures or notes for passport information or any other information or even your credit card details. When you go back to the app it automatically revert you back to the home screen and you lose everything. It just doesn’t give you a time at all it doesn’t even give you a couple of minutes. For such a big company like Turkish airlines this is absolutely shocking. Are use apps from other airlines and there is no issue whatsoever it allows you to go back to your pictures or whatever information you need to complete your purchase. You really need to work on the app or change your developers..Version: 1.15.1
✓ Service Going downI called several times, it’s so hard to get connected to someone. When I finally get connected the person can hardly understand English. I was traveling with my mother but I couldn’t purchase tickets at the same time. They try to charge me to sit together. I purchased 4 tickets. We are flying together on 3. So that would be 1800tl extra just to sit with my mm. Are you kidding me???.Version: 1.15.1
✓ Ticket changeMy flight from Toronto to Entebbe was changed to a later time,same day for operational reasons. I was charged 3 usd. How do you justify putting this fee on every passenger when it’s no fault of our own?.Version: 1.33.3
✓ Easy AppI find your App User Friendly, except there’s one thing I’m not happy about, There’s no option to see the connection time between flights. Other international Airlines all have that option. With your App, all we can see is Departure & Arrival times. Would be wonderful if you could add the times in between the connecting flights. Other than that your App is very sufficient. Thankyou.Version: 1.33.3
✓ MrVery affordable fares. Great relationship to students and excellent catering services.Version: 1.29.3
✓ Getting better and betterEasy and friendly app to use, either to book a flight amends or hotel etc.. as well well done team.Version: 1.3.12
✓ Overall experienceBest affordable airlines.Version: 1.29.3
✓ AppExcellent easy to use application. One of the best..Version: 1.16.1
✓ App not the best, but gets betterInitial versions were clunky. I fly very very frequently, I used the app several hundred times so I am now used to it and know how to get around its quirks and make the best out of it. But yes, generic out of context error messages are very annoying (when you try to create a boarding pass, etc) and sometimes you need to enter the same data multiple times, some data you cannot enter and certain areas just exhibit bad software development. However overall the app is moving in the right direction. And by and large does it for me..Version: 1.7.0
✓ AmazingGreat amazing.Version: 1.22.1
✓ Bad customer serviceTK customer service is so bad. My flight was canceled due to problem in the plane. When i tried to get the refund it was nightmare No one was knowing what to do. Starting from TK staff in my departure city, TK main office in Istanbul and TK phone customer service and TK Kuwait office. Now they have to email Istanbul office with my case to find a solution. Not sure why they have a manager in this office since he is not empowered to take decisions. One more thing, TK main phone no in Kuwait, no one picks up the phone. So we have to drive for the office.Version: 1.3.6
✓ Saving the E-ticketHello, The application is so good with lots of good features. But there is one option which is missing when comparing it to the British Airways application, which is the inability to save the E-ticket which has already been purchased. Could it be included in a future update ? Thanks.Version: 1.3.5
✓ MrThe app doesn’t allow you to add flights permanently that are booked from outside of the app. Moreover, then you enter the reservation number, you can t add you frequent flier number to claim miles. British Airways has the best mobile app (much better than Emirates and THY), please take a look at their app to see how compact and user friendly it is. Regards.Version: 1.3.6
✓ Frustrating at Best1. App says I have 2 saved flights but clicking on the tap to get to them, an annoying message comes back saying No Saved Flights!!! 2. Just when you thing you are finally getting somewhere, it comes back with Technical Fault please start again…. Aaaaaaah!!! 3. It’s nothing short of shocking that this airline has resorted to making you pay for your seats if you wish to reserve them before the check in. However, how easy would it be to allow you to pick ALL of your seats before having to pay instead of having to pay for each seat individually and triggering the banks Fraud Protection…..!!! In my humble opinion, don’t bother with the App, better off just doing it on line……. Mike.Version: 1.27.1
✓ Passport infoIt’s really annoying to fill the same passport info for each leg of the flight. In BA app you just fill once and every time you check in, passport info comes automatically..Version: 1.4.0
✓ The ticket numberI see the PNR number. Where is the ticket number written?.Version: 1.30.2
✓ I always fly Turkish. Very satisfied with the service.For the most part service has been excellent. The app has improved greatly over time. It was not as intuitive a year ago, it is excellent now..Version: 1.8.3
✓ Calendar importI’ve noticed that flights added to calendar by app makes events in departure/arrival local time zone. For example I live in Canada but added flight details for passengers from Ukraine. So events in my calendar show ukrainian time zone instead my location time zone. I’ve tried to change settings in phone’s calendar (override on/off) but it still shows time according to airports in flight schedule..Version: 1.12.0
✓ TA App - Small issuesThere are a few keyboard functions and ‘oddities’ that make an otherwise well developed app, a pain to use, key points; 1. When entering birth date of passengers, you have to select the year before the day and month, otherwise the scrolls reset themselves to their default values. 2. When entering passengers names, I was unable to add a hyphen (-) in a double-barreled surname. 3. On the web page (not the app) selecting an outbound date did not automatically enable selection of the return date...the outbound date remained unactioned..Version: 1.3.8
✓ PointsI would really love it if you would add my points to my account, I’m enjoying your airline, I fly quite a lot for my business and holidays, my partner will also be flying with me once she has a visa to travel with me, please tell me more about your upgrade system. Peter.Version: 1.3.7
✓ Wow! No need for an travel agent!Such an easy app to use. Turkish Airline is already exceeding the expectations with their services. This app just make the entire travel so much more easier..Version: 1.16.1
✓ Great AirlineMy wife and I have flying with Turkish Airlines for all four of our flights while in n Turkey. We have also booked a flight to Romania. The service we have received so has been excellent. The friendliness and hospitality of the Turkish staff and crew has been phenomenal. We would definitely choose Turkish Airlines again when travelling in Europe..Version: 1.27.1
✓ Flight to IstanbulThe app is very good. To change seats, very easy to use and with good confirmation..Version: 1.30.0
✓ Turkish Airlines is the Best airline in the world.Turkish Airlines is the Best airline in the world. I thank the staff for their hospitality and patience..Version: 1.33.1
✓ The best airlinesWithout question, bar none, the highest quality airlines available.Version: 1.19.0
✓ BennyAlways receiving business class passenger baggage last. No privilege for business class passenger. Last time I traveled from Istanbul to Heathrow in business class and I got the baggage after all economic class passengers left. I wait for the baggage in 45 minuets. What is the meaning of privilege badge on the luggage. I am a regular traveller and always happening this all destinations. Please take some action..Version: 1.3.6
✓ Award ticketsFrom you mobile app, we cannot buy awards tickets for multiple city. Example From IKA to Barcelona And round trip from London to IKA.Version: 1.6.0
✓ Your SystemDear Manager/Supervisor; This is my first time in Turkey and I want to apply for a promotion-discount 20 or 25% but your system did not allow, I tried several times and Form Feed Back was always the wrong thing and making me delay for booking. Please permit a make good for the future, since this is my first time visiting your country. Thank you.Version: 1.33.1
✓ Perfect ServicePerfect service..Version: 1.14.1
✓ Needs UI/UX UpdatesGood App - Easy to use. Needs certain interface updates for example on the iPhones with notch, the menu button or the close button is very difficult to touch as the touch area is very small and targeted. A suggestion would be to move the header a bit lower so that the buttons are easier to tap. Also, seat selection process sometimes returns null and removes the selection by the time you reach the final step. i.e; payment..Version: 1.16.2
✓ Always enjoyThe only airline so far I like the trip .nice break at Istanbul airport ( some time hotel ) as it nearly half way .then second leg to Lahore .food is best as I look forward for the tray . just one thing if boarder control people at airport are not nice on the way back .thanks.Version: 1.3.8
✓ Wow!!!Yesterday I flew with Turkish airlines from Istanbul to London Heathrow the only thing I have to say is “WoW”!!!!! I was amazed the staff could not do enough ! At the end of the journey I could have quite happily stayed on it’s changed my opinion of long hall flights, I have friends in Bali I’m now considering the journey from now on it will be Turkish airlines for me first choice definitely.Version: 1.9.0
✓ Change your reservationThe Turkish online is great but it missing a very important thing and that’s when you try to change your reservation you can’t do it ,you have to go to a Turkish airlines office and it’s not easy and practical especially if the office is far from where you live or work.Version: 1.18.0
✓ Needs workThe app is “clunky”, not intuitive at all; had a problem entering password in order to join the mileage problem, gave up since it would not allow it. Also, the time lag between one page to another, way too long so one does not know it is is stuck or ? Tried the web site which is way worse and it really does not work. On both, it should not take 20 minutes to book a ticket. Let’s get some IT people to work on it. I was almost ready to chose another airline with almost identical price..Version: 1.27.1
✓ Easier!!This app makes booking so much easier especially that you can do everything on your own and don’t have to call them! The call center is sooo bad representative tend to be a little rude and unhelpful so this app made it much easier now I book my tickets from the comforter of my own coach without even a laptop!.Version: 1.15.1
✓ NaimaExcllent application . Fast and easy process for payment for tickets and upgrade . Comfortable carrier for long flights and excllent food . Always having a good experience , happy they started flying again. Looking into my next flight to Toronto . A suggestion : to add service for unaccompanied minor online on application . ..Version: 1.12.0
✓ Excellent App!The App is crashing after the latest update, I cannot use it anymore! Please fix it!.Version: 1.19.0
✓ So convenient and easy to useThis app is amazing and i use Turkish Airline several times with out any hassle. Flights are comfortable and staff is very helpful and polite. I always enjoying every moment of my flight. Thanks and best wishes.Version: 1.14.1
✓ Clear DiffrenceI have been travelling sometimes with my family and sometimes on my own every time we go somewhere first question my kids ask is THY we flying with? The experience and well coming we all receive from THY is miles better then any other airlines. Thank you for producing such a wonderful service I am proud that this great company now reaches globally to everywhere and to everyone..Version: 1.3.10
✓ Mr Oleg kanichtchevLove it sometimes.Version: 1.16.1
✓ Best User Friendly Airline ap ever!I normally struggle processing such apps. Turkish Airlines app is second to none by far!! I’m very impressed..Version: 1.16.1
✓ Good but can be betterThe app has all user details and finger print autentication but somehow doesn’t automatically fill in any details such as frequent flyer number etc.... Linking these two aspects would be good otherwise what is the point of an app ....Version: 1.3.8
😕 Turkish Airlines: Book Flights Negative Reviews
