Vrbo Vacation Rentals App Positive ReviewsHomeAway.com, Inc.

Vrbo Vacation Rentals Positive Reviews

4.84577 star

Total 33 Positive Reviews

Vrbo Vacation Rentals App User Positive Comments 2023

Vrbo Vacation Rentals app received 33 positive comments and reviews by users. Can you share your positive thoughts about vrbo vacation rentals?

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Vrbo Vacation Rentals for Positive User Reviews

We love using VRBO.We have used VRBO for stays in many countries, and we find that it is an easy and affordable way to travel the world. The Hosts are always helpful and fair. The homes we have stayed at have been from functional to exotic, but always clean and secure..Version: 2022.02

ReviewI wrote a 4 star review and was told it was live, it was not! However all the 5 star reviews were! I hope this is an error and not a deliberate ploy to deceive potential purchasers! Also, key lock number given by yourselves was different to the property Managers, why?.Version: 2021.07

Cranberry CabinThe picture on the VRBO app doesn’t compare when you drive up to the cabin and see it in person! Out host Captain Tony and wife Nancy welcomed us made s feel more like great friends than guests! Upon walking into the private entrance I was in awe of how beautifully decorated it was with the rustic cabin decor! The bathroom was breathtaking with the amount of detail in making the entire cabin look just where it belongs,in the mountains! Plenty of room in the living area to watch tv and the bed was very comfortable EVERYTHING was PERFECT! Do not have concern that they live upstairs never heard anything, very quite and private! We enjoyed their company,we cooked banana boats for ourselves and them they were such joy to spend time out on the porch and talk! Perfect Hosts! Enjoyed their 2 mini schnauzers Sophie and Marlin, they were fun to watch! We were greeted each morning by chipmunks a ground hog and a baby rabbit along with birds and the sunrise and sunsets are beautiful! This is my ideal vacation spot quite and tranquil not only to relax but reflect on the beauty! Tony and Nancy we will be back before you all retire! Again thank you for making this our #1 vacation spot! Hope to see you all soon! Chip and Karen Little.Version: 2021.12.1

Vrbo app still lackingIt’s slow, and doesn’t remember parameters etc. The old version was poor as far as always losing connectivity and it being down, but the new one is not much better..Version: 2019.16

Worth the extra costNot necessarily the cheapest, but reliable service and very nice accommodations whenever we booked through VRBO..Version: 2022.22

Our rental was disgusting, Home Away/VRBO didn’t help usWe weren’t allowed to check in to our house until 45 minutes after check in time. It was gross. Hair all over the back porch from someone getting a haircut, the floors were filthy, there was vomit in an upstairs bedroom, just to name a few. The boats we were promised were not available, the hot tub that was supposed to be ready wasn’t even filled and there were no chemicals. Homeaway said we needed to work it out with the owner. we tried for two days to work it out with the owner. He was unapologetic. We tried for two days straight to talk to someone at customer service. We were told they don’t have managers??? I should not have been forced to stay with my family in a disgusting rental home. Nevermind during a pandemic. They didn’t do the bare minimum. The house was not ready to rent and hopefully they will pull the listing. NOT impressed with how they didn’t help us when we got stuck in a dirty home for our one and only family vacation this year..Version: 2020.12

Researching places to stay that will be suitableAn easy app to use, with good filters; so helped narrow down options and ensure the choices were suitable for the family members. Good photos for each option; showing all the key aspects and considerations..Version: 2022.07

ROBIN GAMBLESWe are first time users and found it very straight forward. Very good selection and quantity of photos. I may have missed it but I couldn't find a way of saving my dates and multiple guest details, so when I consulted within the family on points and then came back to my application, I had to fill in the details all over again, and every time thereafter. Still happy though!.Version: 2022.06

Excellent websiteWe have booked our holidays via this website for years now and have never had any problems. Easy to use and even during COVID times was easily able to cancel and swap accommodation.Version: 2021.04

Brilliant siteAs long as you know the area you want to visit it’s so easy. This is the second time we’ve used this site and we have found 2 gems and just what we were looking for..Version: 2020.21

Be careful.Even though the VRBO app may show that a place has availability on the calendar, and you book it an put down payment , down, does not mean you have it! I did this only to be told the next day that someone else had booked on another App, for a longer period so my short stay trip was not accepted any more by the owner, after it had been confirmed on the VRBO app. So on cancelling one day later my refund was reduced by $81.00 for something that was not my fault. Felt like ripped off! Terrible way to do business..Version: 2022.02

Lying Con Host Matthew SeatonI booked a home with Matthew Seaton before Feb 1st. They took the entire amount out at that time. Our date of rental was May 28th. He had my money for over four months.I requested the key at 6:38 On May 28th I received a notice from VRBO that my trip was canceled and refunded. Then the owner sent a message that the previous guest has COVID and he could not rent it. After crying all night, I felt he was lying. I drove to the location and found families having a great time. They saw me and invited me to talk. They said they rented on Airb&b two months before. They said if it made me feel better that it was filthy and not like the pictures showed. I asked if I could take picture to prove it was rented. They said of course that this should not have happened to me. I guess he just double booked and whoever arrived first got to stay. I have used VRBO several times with great experiences and I have a place rented in July. I feel this man should be banned from rental Companies especially VRBO.Version: 2021.11

Vrbo will scam youIf I could rate them zero I would. They literally stole >$6K from us. We booked a property on the platform in Mexico for a family vacation. Got confirmation from Vrbo of instant booking. Only a few days from the trip still zero communication from the property owner with confirmation of how to access the property. Vrbo says their policy is owners must respond within 24 hrs or be kicked off the platform. It’s been 7 days and no contact. So I guess good for Vrbo that they can kick off a bad owner. But we have talked to Vrbo customer Svc for hours a day for multiple days and they just say pound sand, zero refund offered for us even though we paid for something that they can’t deliver on. They also charged a $500 service fee to use the platform and “protect us”. They laughed at us when we asked if they were at least going to refund that since they didn’t actually do anything for us or provide any actual service. They told us our only option was to actually go to Mexico and they would accommodate us if we got there and had no place to stay. Yeah right! Who in their right mind would travel to a foreign country with young kids with no confirmation that they had a place to actually stay?!?!? Total highway robbery!.Version: 2020.25.1

Cool FeaturesSo I am writing my review on the app and my experience while staying at our Vrbo cabin! Our family decided to stay a couple nights in a charming cabin just outside of Chattanooga, Tennessee. We booked through the app and it seemed really easy to make all the arrangements. The owner of the property was quick to respond via email about some questions my husband had and send the information we needed to unlock the door to get in! I would say it’s pretty cool that you can make these kind of reservations through an app on your phone! So neat! We get to our cabin, park, get our two little kids out of the car and head inside our cabin! Get inside and find that the place hadn’t been cleaned from the last guests who had stayed there......We were in awhhh....So we tried to reach out to the property owner ASAP and let her know that the place was not ready for new guests! We waited a short time and still no reply. So we decided to contact Vrbo instead. They were very nice about it. They reached out to the property owner who then contacted us shortly after. Long story short, the property owner refunded our two night stay. We still had to pay taxes on that and was charged a cleaning deposit still of $100. Anyways. Vrbo doesn’t take financial responsibility for refunds etc. Its not their fault at all this happened. Anyways..Version: 2019.19.2

Into the Blue in Rye, VictoriaRecently emigrated to Australia from the UK and looking to explore the country around Melbourne our new home. We used the STAYZ website for the first time for a 3 day break to Rye on the Mornington Peninsula staying in what turned out to be a beautiful traditional beach house a short distance outside Rye. We have seldom come across such a well equipped and cosy rental property. The “into the blue” house was spotlessly clean and was very much a home from home for our family group of four adults and a kelpie called Ralph. The garden was private and secure - Ralph loved it and the expansive deck was brilliantly equipped for outside cooking and dining. The kitchen had everything you could wish for from plates,pots and pans right through to cooking spices and seasonings. Beds were comfy and clean and we loved the peace and quiet. All in all, we have no hesitation in giving this property a full 5 star rating and we look forward to hopefully coming back for a visit in the near future. Adrian, Karen, Alex, Ellen & Ralph.Version: 2022.07

VRBOEasy to use!.Version: 2022.23

Easy to find, book and payI have just completed and paid for a booking on Vrbo and can say that all the steps were easy to follow and progress all the way through to final payment..Version: 2022.10

Booking agencyLovely site to use for booking accommodation . Has boards where you can pin upcoming trips and send the details to other parties. Easy to use. Clear pricing. So good I’ve booked our staycation and got a good price for what looks like a lovely property with great reviews..Version: 2021.07.1

Matthew BerwickWhat a fantastic app for anyone wanting to book a holiday, so easy to use. Hav already recommended to lots of friends and family👍👍👍.Version: 2022.09

Amazing customer service, app UI could do with being more user friendlyBooked a trip to Copenhagen for me and my partner. After the host cancelled on our arrival to the country we were left stranded with nowhere to go. Vrbo support were amazing and had not only refunded our entire booking but also found us a nearby hotel to stay for the night free of charge within an hour of contacting them. Have had some issues navigating the app and it crashing occasionally, but would absolutely use the service again because of the amazing support we received and the speed at which Vrbo were on the case..Version: 2022.10

Search needs improvementNot everyone plans their lodging around their vacation dates; some people plan their vacation dates around lodging availability. Need to enhance search where a user can specify a duration of stay (e.g. 7 days), can specify a date range during which they would like for that stay to occur (e.g. June 5, 2021 through July 31, 2021), and maybe even go so far as to allow the user to specify which day if they week they would prefer their stay to begin or end on. Currently, users have two options: specify the begin and end date of the stay and browse available properties, then change the date range and browse available properties again to see if there are any properties available on another date range that were not included in the first result set; or search without dates and manually review every property listing for availability. Many properties have seven day minimums with check-in and check-out on Saturday only, but many are flexible (e.g. 10 day stay that begins on a Tuesday). To limit search capabilities is a disservice to both the customer and the owner..Version: 2021.03

Great appThe property was excellent for all of us. This was great getaway from home. We enjoyed each and every moment at the property. I highly recommend downloading the app and search for great and cozy places to stay with kitchenette and living room..Version: 2021.18

Exceptional service and homeJodey was more than accommodating and served us well. Home was virtually brand new and everything exceeded expectation. Would highly recommend!.Version: 2022.23.1

Good appEasy to use. Good selection of properties. I like the trips boards and that I can view properties I have stayed in the past. There is a glitch with the images - sometimes they won’t exit and I have to exit the app and press and hold to get back to search..Version: 2021.20

TrustingI love the app.They protect you when you book early with a 100% guarantee full money back close to your booking date..Version: 2022.22

Bob MasseyNow been at Bobs apartment for 10 days it’s absolutely fabulous, the views are unbelievable and Bob is always on hand for any help you require. First class service all round, Have a further two weeks to go and will submit a full review then..Version: 2022.11

Great AppEasy to book and pay.Version: 2021.24.3

Easy to useEnjoyed using it!.Version: 2017.12

Cancellation policyDo not use VRBO!!! I booked a property that had great reviews. However when we got here getting to the vacation home was a death trap See Ya Round in St Thomas . It is located on an unsafe mountain road. I had a Full panic attack! Owners refuse to refund not even a penny! Lost almost $3000! This is a scam! They take your money and if upon arrival you are not satisfied you are out of luck for the Entire amount!!! This was supposed to be my birthday celebration! Total nightmare!! Lost so much hard earned money to this owner scamming guests that can’t possible know how bad it’s going to be until you get there!! We as the consumer have no rights. No protection from these vultures. Please do not book with See ya round villa in StThomas. Please do not listen to all the wonderful reviews!!! This is the biggest scam of a lifetime!!! I have traveled a lot in my lifetime. Never ever had an experience this bad! This entire organization VRBO and these owners are ripping people off. My birthday wish is that this entire organization and the owners of See Ya Round villa in St Thomas go out of business!!!.Version: 2022.07

VrboI am disappointed I have to leave a review, but this company does not know what it means to be a business of the people. I rented a home on this site and upon arrival I was told by the homeowner that the home should not have been listed. Fine, I did just waste time driving here but I will gladly take my refund and move on. Oh but wait, the person who received the money needs to initiate the refund.. ok. So what happens if they don’t do that??... the answer is nothing. According to the vrbo guarantee this is not vrbos problem. I mistakenly booked a rental that wasn’t available and it’s my fault... makes sense right. Vrbo should not be in business, a simple google search will lead you to others in similar positions as myself. Vrbos response to me was to “leave a review” 😁. Awesome thanks guys! The vrbo guarantee team to the rescue! Oh by the way, the response team will only communicate to you by email, so if an issue arises and it needs to go further than their customer service line you must wait on an email from the vrbo guarantee team!! Oh boy how convenient! We can screw people over and don’t even have to speak with them! Awesome! Basically I can put my current apartment on their site and receive the funds, then tell the renters it’s not available, then I can just disappear awesomeness!!.Version: 2021.05.1

Picture Perfect Cabin!My husband, myself, our son, daughter in law, and 2 granddaughters (8 & 10) spent4 nights at the cabin. We thought it was pretty close to perfect. So convenient to have the creek right in the backyard where they all fished and rode the tubes. Our dog couldn’t hAve had more fun either! The property is private so they had lots of room to run around. We did the gem mines, we hiked Wayah Bald and went white River rafting. At night we sat by the fire pit and soaked in the hot tub. The kids were thrilled to see so many fireflies! I highly recommend any of the area activities. The Nantahala Outdoor Center (NOC) was the company we went to for rafting-our guide was amazing! A must do! The cabin is very comfortable and is stocked with everything you need. The nearest grocery store is 30 min so best to bring a few things if you can. Scotty and Barbara were great hosts! We had a problem with the oven and they went out and bought a new one that next day! We came home and it was already installed. We’re not even home yet but have already booked for next year!.Version: 2021.12.1

VRBO Better Than AirbnbI am traveling abroad with my daughter and the say arrangements got mixed up due to incident at prior locations. So we had to book a new location and could not book any Airbnb listing due to account issues on Airbnb. So I reached out to my family back in the states to have them assist with booking on Airbnb. Unfortunately all five of us were informed that we had to make new accounts on Airbnb. One person was told that they have to wait for their background check to come, all others were not informed of the reason as to why they would have to make new accounts. More importantly my daughter and I were in distress at 3 o’clock in the morning due to Airbnb not giving us a legitimate reason as to why no one booking was excepted after we provided our IDs and credit card payments. As a matter of fact it appeared as though once we provided our identification we were informed that we have to make another account. For safe travels you should use this app vacation rentals and NOT AIRBNB..Version: 2021.12.1

Easy bookingHave used Home & Away for quite a few years now, usually twice a year. Never experienced any problems with site or owners. During COVID a booking in 2020 couldn’t go ahead but have credit carried over for two years and now rebooked for 2022. Fingers crossed this will go ahead..Version: 2021.17

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