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- 91.1SAFETY SCORE
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Malwarebytes - Mobile Security App Complaints & User Negative Comments 2024
Malwarebytes - Mobile Security app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using Malwarebytes - Mobile Security? Can you share your negative thoughts about malwarebytes - mobile security?
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Malwarebytes - Mobile Security for Negative User Reviews
✓ Overhaul this App , most features don't workI speak for everyone who uses Malwarebytes and can say the desktop version of Malwarebytes is the best on Windows , somewhat decent on MacOS, but on iOS this App needs features that ACTUALLY works. The call protection is ok but I still have to block numbers at times. The text message filtering needs some WORK. The Ad blocking and Web Protection are almost NON EXISTENT until we have stats and more info to go off of to see how we are being protected. There is no way to scan our phones to proactively look for viruses, malware, Trojans, and worms. So maybe implementing a scan button and following how things are already done in the MacOS version would be a start. I know Malwarebytes can do better than this and i more than willing to give a better review once i see some actual changes.Version: 5.3.1
✓ Not free?It said on the Malwarebytes website that they had free options and they don’t.Version: 5.1.1
✓ UselessCan’t enter my license key. Stupid app.Version: 1.4.3
✓ Why does Apple block my premium Malwarebytes?I already pay for Premium Malwarebytes on my desktop but Apple blocks it on my tablet!.Version: 1.4.1
✓ Bad app, NO technical support offered to anyone who purchases App from AppleI contacted malwarebytes after not being able to sign in to this app with my only email address after several years of paying for the “premium subscription” to adjust settings since it did not appear to be working at all anymore. Malwarebytes tech support wrote back (after a full week) but not only could they not find any of my payments, invoices or even the email address associated with the account, said they couldn’t help me because I purchased their App through Apple instead of directly through Malwarebytes! Who even does that? I cancelled this useless subscription immediately. Do not waste your time buying this app from this pitiful unhelpful company..Version: 5.4
✓ Doesn’t do anything except promote itself with notificationsI’ve had this for a few weeks now. I paid my money for a subscription, and this app has done absolutely nothing except bother me with occasional notifications that I should turn on a web filter that I have already chosen not to use, to supposedly protect me from web “security risks” of the type that I have never once encountered in 15 years of being an iPhone user, so they can see my web surfing habits. It hasn’t blocked or filtered anything. I’m getting just as many Robocalls as before, there is absolutely no difference. It did nothing at all about them. Complete waste of time and money. Enjoy my 10 bucks. I’m canceling my subscription and removing this app..Version: 1.7.1
✓ Only Ok-doesn’t work equally for all cell carriersI’m not sure if the reason it doesn’t work the greatest is because of the company I use for cellular service. I do know that some cell companies work better with some of the apps similar to Mr Number. I know that some companies won’t work at all if you don’t use one of the big named companies like ATT. I honestly don’t know why it should matter which cell company a person uses to stop bad people with bad phone numbers trying to do illegal things. I know that Consumer cellular uses the exact towers that ATT uses so you can get the calls. And yet, even that doesn’t matter. What it does say is if you really want help to stop people calling you to scam and harass you that you need to pay more money to do that. But cell companies that are known to give discounts to senior citizens, who are direct targets to these bad people-that they have to decide if they want to save a dollar and be safer, or pay twice as much money with the big cell companies. ATT charged me almost four times more then Consumer cellular for using the same towers-so same coverage. And their customer service is fantastic. So, just know that it will seem like once you sign up for Mr Number that you will start getting twice as many spam/spoofed/robo calls for the first few months. Then it slows down and gets better. But I do know that the service does NOT work the way the app claims it will due to using Consumer cellular..Version: 1.8
✓ Charge 1.99 per month for no features.A rip off does nothing..Version: 1.8.4
✓ Good App, but doesn’t filter every callIt’s a great app, with easy UI and UX, and it filters some unwanted calls and texts but certainly not most of them. If this app had a better filtering system for scam texts and calls it’d definitely get a full 5 star rating. Regardless, still a useful app to purchase for basic filtering and cybersecurity purposes..Version: 5.7
✓ I want refund,does not work on my iPadDownloaded to try app,I found out the feature do not work on my iPad .was charged on apples store.Version: 1.4.4
✓ Not that helpfulI continue to have to input a number and request it to be blocked. There doesn't seem to be any automatic blocking or warning. Hiya is probably a better app. Also have to keep asking support for a support tool, doesn't seem to be one for my Mac or iOS unless it's just clicking on report to enter the phone numbers I want to quit calling me. I get at least 6 unwanted scam or spam phone calls every day that I have to write down so I can type them in to block them thru malwarebytes when I can just use my iPhone and have them blocked. Really can't say this service is anymore helpful. Also no way to report text messages that are phishing..Version: 1.4.0
✓ -5 stars had to put one or they wouldn’t post itUseless a complete waste of my money and I’m just not sure what to do about this hacker. Thank you for telling me apple support was a bunch of scam numbers.... your probably working with them.Version: 1.3.0
✓ HackingI bought this phone, got a new Apple ID and new emails that I have in nowhere linked to any of my prior devices and even with all that I find my cyberstalkers have once again invaded my phone. They went as far as to change the name of the owner in the past the recent past I have been trying to unlock my laptop and my prior phone in which they remotely turned off the microphone and speakers on my device bought through one of those phone call apps my number and circumvented my calls and also sent my emails on a roundabout trip back to an older email of mine that I have no access to as well as all the others incoming emails as well. It was enough in the winter to cause me a nervous breakdown. Now, after not touching any of my devices, and being morbidly, depressed, clinically depressed with a psychiatrist and psychologist treating me I have this someone has invaded this device where Malwarebytes is supposed to be protecting me. I would like my money back as far back as when I began my contract with you and I want to remove the device after that, going through the Better Business Bureau and making a fuss about it isNot a problem. It is more work and perhaps maybe it’ll bring more attention to the problem because this is running rampant in the country. Never mind the fact that I can’t feel secure or even alone on my own phone. Sincerely, John Scharloo.Version: 1.8.4
✓ ConfusingI wanted to do a quick scan, but I can’t figure out how. The online reviews were good and seemed to imply there was a free scan, but I’ve had no luck..Version: 1.8.1
✓ Potential threats still coming inPaid for subscription however bad mail still coming.Version: 1.3.0
✓ Worst app I’ve ever used (updated)(Clarification: I accidentally hit the send button before I was able to proofread it.) The email I used to use with Malwarebytes was compromised and no longer available. With most companies, you just contact them and update your account. Malwarebytes has made that impossible. When you fill out a support ticket, they only look at the email you type into the email box, which is of course my new, working email, and never read the content of the ticket, where I provided the now inoperative email linked to my account. So you get an email saying they closed your support ticket because there is no account associated with your email. Calling them was a complete dead end as well. Hard to believe any company is so stupid to create a catch 22 situation like this. I replied to the “there is no account with this email” response explaining their mistake, but they never responded….until five days later, after they read the review. THEN THEY SENT A LINK TO THE SAME DOOM LOOP. Plus an email from the support ticket bot…not sure if they will read my response. I just want my money back. Had to buy a competing product from a company that…answers their phone. Imagine that!.Version: 5.6
✓ App doesn’t workTechnical team insists on approaching Apple. Not helpful. No refunds. AVOID.Version: 1.8
✓ Does not workDid not block any fraudulent robocalls even with premium subscription..Version: 1.4.4
✓ Apple was scared, I have call recordingHacker got into 5 apple devices simultaneously, remotely accessed data in front of my wife and I we filmed it, and downloaded thousands of viruses straight to the terminal of the Mac air. Now about 30 pieces. Even cracked the VPN taunted the VPN tech and spoke to my wife and I through Shaw blue curve tv. Oh and best part this app must have been a clone because ya it said I was fine. Clean it said lol nope not good.Version: 1.4.3
✓ Trouble activating on multiple devices.Easy to install on computers, but iPads and iPhone are a different matter. Also took advantage of renewing before my old subscription expired. I was told that the renewal would be added on to the one I currently have. But instead it expires after 1 year and overlaps ols subscriptions so I am paying double for 5 months! Can’t find anyway to actually communicate with anyone. Only links to “help” pages that don’t address my problem by “knowledge base” or go to community forum. There must be other similar apps like this one! If anyone can suggest one, I’d be happy yo give it a try!.Version: 5.7
✓ Free?Nothing free here... you cannot even activate ad block without a premium subscription..... I’m removing my copy of this app..Version: 1.1.1
✓ Not worth the subscriptionI've had the premium subscription for the last week. I compared the before and after call logs, and it hasn't done much to eliminate all the annoying telemarketing/robo-calls, MAYBE one call less per day. I haven't noticed much change in the web browsing, but I never did visit a lot of sites that could potentially be troublesome. I've checked the SMS junk messages tab to see if it was filtering out spam texts, and there was nothing there. So I can't determine what effect that's having yet. Thankfully, the company let's you have a 30 day trial period before charging a small $2/month fee. So I gave them an extra star because of that. I had high hopes of finally being rid of these GD telemarketers, but no. To quote every parent, ever: "I'm not angry; I'm just disappointed...".Version: 1.2.2
✓ FunctioningI found that this app is not living up to my satisfaction for safety..Version: 1.8.1
✓ False claimsLooking for the free app and all that comes up is a push for me to buy the upgraded app.Version: 1.4.4
✓ Paid for Premium for 1 year and uninstalled one and a half months later.Although I already paid for a year of Malwarebytes for IOS I chose in the end to uninstall simply because it is not effective in anyway whatsoever to block scam calls. It may block scam text messages but I never get those so I wouldn't know. I also do not allow ANY app to run in the background and apparently Malwarebytes for IOS needs to use background services in order to work. Well I made the exception for Malwarebytes to run in the background and it still didn't block scam calls. That's when I realized it's just another piece of software sending telemetry to Malwarebytes in the middle of the night while I sleep. Giving a company, any company access to your phone and text messages is a huge deal and I would only trust a very few companies with that level of access. I do trust Malwarebytes because I have used them since 2012 on my PC's. I own 3 PC Lifetime subscriptions and it has saved me numerous times from threats. However the iPhone app simply doesn't cut it. Love you Malwarebytes but this IOS app is the sh!ts..Version: 1.4.3
✓ BewareI am deeply unimpressed that Malwarebytes makes it impossible to stop paying your subscription via the app. Absolutely hopeless..Version: 5.6
✓ App should be able to auto-updateSelf-explanatory. The app does not allow you to enable a setting so that it automatically updates. These are protection updates that you should have sooner than later. Cyber criminals operate 24/7, not occasionally or infrequently. Having to go into the app near daily, just to check for an update, and then manually update it, is a bit absurd and is the reason for the lower score. It would be fine to have “check-ins”, say, once every few weeks or so. But I shouldn’t have to check near daily, to find an update half the time. It’s not a good use of time, and doesn’t make sense when the whole point of buying this software is to have some level of online protection. App should be updated to add this setting to enable auto updates..Version: 5.6
✓ Can’t use activation code from PC versionI bought a 5 license premium package expecting to be able to use it on my computers and phone. Malwarebytes charges separately for he iPhone version and there’re is no way to enter the code from the 5 license package I bought. I am boycotting this company for being greedy and ripping me off. You should too..Version: 1.7.1
✓ An Annoying Time SinkBased on the highly favorable reviews of this iPad version, and my use of the MacBook version, I downloaded this app. After a week, it still displays only in the portrait mode, which is not compatible with my linked keyboard landscape usage, and I can’t get rid of the self-advertising pop ups for Malwarebytes upgrades without upgrading. Tapping on the little gear wheel for options doesn’t yield any workarounds. I’ve lived without you for 4 successive iPads, and here we go to “delete”.........................Developer has responded that I should check in with their support team on (website URL). (A) It’d be nice if this weren’t made necessary in the design of your app, and (B) It’d also have been nice if this were on the drop down from the settings gear wheel on your app’s face page. Finish your product development and test its function before you put it out there..Version: 1.4.4
✓ Great ad blocker!It works perfect! I would pay for premium if it was a reasonable price. But costs way to much. Maybe if it was a one time fee but never a subscription at that Price. Other apps are cheaper.Version: 1.3.0
✓ Protection???How can you Keep Offering this MALWAREBYTES when it doesn’t WORK?!.??!!.Version: 1.4.4
✓ I can’t enter the malwarebytes key I purchased.I have searched throughout the whole app and I cannot find a spot to re-enter my key that I purchased. I can do it on any computer but not on the app. Don’t get me wrong, it is great to have on the computer but it should be coordinated well on the app. I never purchased it on my phone before so I cannot redo a subscription since I did not have it before on the phone or purchase it through App Store. I did purchase it though and it is a good application to have. I cannot argue with that. It is very unfortunate that I purchased a key for a series of devices and I cannot even activate it on my phone. Is this a way to get more money from the consumer?.Version: 1.4.4
✓ Terrible Customer Service!Terrible customer service. No one to speak with at all. I need to dump this program, I can’t even connect to my printer anymore..Version: 5.7
✓ It does nothing, you have to supply to spammer to their databaseI purchased this app based on the great experiences that I have had with the product on Personal Computers, I have used their software for over 12 years and on a pc it has always been reliable and trustworthy, unfortunately it is not the same with the phone spam app, it really does Nothing other then block the numbers that you provided on your personal spam list, I tested by removing the app for a week, and then another week with it on, I got the same spam calls on both situations, on my iPhone I just click on the number and then block contact , then I must proceed to copy and paste the number in the app, to blacklist it in the app so that other users can also stop getting spammed by that number, it feels that I am doing their job for them 😞 and the process is cumbersome. There are many better alternatives out their, I am forfeiting the extra 10 months I have of paid app and disabling autopay / auto renewal. Hopefully they can get their app to be functional someday..Version: 1.4.4
✓ I have a major hacking issue and Apple recommended meI have had a major hacking issue and we know who has done this and my next step would be changing my phone # and wiping my iPhone 15 Pro clean which I shouldn’t have to do so they recommend this application and my problems are: 1- All of my email address, cell #, passwords, Social Security #, my Apple ID I run off of as well as all of my drivers license information is on the dark web! 2- I purchased your application, but I’m not getting a private VPN as well as it’s not working for Spam Texts OR Calls ! 3- I have Fraud Issues and this Product is NOT catching Emails OR Texts ! 4- I’m having to deal with a BOT to schedule a call “YOU ARE BOOKED 5 DAYS OUT … This is NOT good Customer Service at all !.Version: 5.8
✓ Don’t buy PremiumSpent over $100 for premium to protect 5 devices. Now see the fine print does not cover devices on the Apple Family Share Plan so cannot use for my kids. Also downloaded the app on my phone and tried to use the activation key given but app is totally non responsive. This app was recommended by Apple when I upgraded to Catalina and it conflicted with Norton..Version: 1.4.4
✓ ReviewGarbage app absolutely useless !.Version: 1.7.1
✓ Cannot activate MalwareByte Premium propertiedAfter purchasing Malwarebytes premium for iPhone iOS, cannot activate web protection etc - buttons greyed out. I am using IPhone 6s. If the version of MBAM on App Store will not work with IPhone 6s, it should be so stated or updated...or is some patch available?.Version: 1.4.1
✓ Ripoff Avoid At All CostsTried this out as went to suspicious site to check on parcel delivery. Does nothing then activates a change of $69.99 7 days later as subscriptions turned on by default..Version: 5.2
✓ Aggravating Marketing AlertsI have a paid Malwarebytes account on my computer and I can only assume I also paid for the one of my phone but I can’t remember. I am sick of getting noisy alerts that they want me to buy call protection that I don’t want or need. I don’t want them snooping through my phone calls. I don’t need any help with that. And I really resent being interrupted when I’m working by their idiot app thinking the work I’m doing is less important than their decision to market and interrupt what I’m doing at that moment and leave my work to see what it is. They should only be noisily interrupting people with alerts to leave the window we are working in if there is a security problem they have detected. They should only send emails, not alerts, about marketing. I’m really disgusted. I wound out up turning off my notifications because of their obnoxious misuse of them for marketing. Their marketing is getting in the way of useful performance of the app. I’m going to wind up getting another app instead if this continues.Version: 1.8
✓ BummerSo I hate to only give 2 stars but for now I feel like this only half way works. Iv been a 100% satisfied customer with Malwarebytes company ever since I started using them on my computer. However I feel like this iOS release is lacking. First off I did upgrade to premium. As with every Malwarebytes program I have no issue supporting them. But the call protection doesn’t seem to do anything. Everything is enabled but at 9am in the morning thats when the spoofing/robo calls start. And they ALWAYS get through. I immediately report it on the Malwarebytes app and block the number on my device. The web protection and the ad blocker work fine. But unfortunately my main reason for buying this over ANY OTHER app out there is for the call protection. That and it’s Malwarebytes whom I’ve always trusted/supported. But please fix this and also give me the option to block every number if it’s not in my contacts..Version: 1.4.4
✓ Useless appI don't really know what this app do. I guess nothing. First they don't use VPN protocol to scan for malicious web sites 24/7. Second they don't work with any other software except maybe for Safari and thats even questionable. (What happens to Microsoft Edge,Mozilla and Opera oh yea i know you don't have VPN protocol to scan sites regardless of browsers we use). I'm very surprised that company like this have most useless app in a store compared to many other apps. They should be leading industry not walking miles behind. Even for .99c this app don't worth money. You have much better choices out there for your iPhone protection. This app wont do it and is really bad. And i mean really really bad. Don't expect phone filtering to work because is not. All this app do is scan you for .99c and they should be sued for that and i hope they will..Version: 1.4.5
✓ Not what I expected from MalwarebytesThe ad blocking feature doesn’t work well at all. Not sure where the block list comes from but it missed a ton of ads. Also, the call and web protection dictionaries are almost 4 months old so no point in paying for premium to get those features..Version: 1.7.1
✓ Not very useful yetI’m sure Malwarebytes is building their database and one day will be useful. The interface is very lacking and doesn’t show much of anything. I have a year subscription and consider it a waste of money so far. The call log sometimes shows it was a Spam caller after the fact but not during the actual call. Mostly there is never any information. I think the cell phone providers can provide more information via there apps since they don’t have the same restrictions since they are the phone company. I would advise your company to provide this service free until you can be more of a service. An idea is to make your other subscriptions for Mac and Pc available via this App and this service would be free with one of those..Version: 1.2.2
✓ Not goodI still get fake texts from and scam phone calls..Version: 5.6
✓ Bait and switchThis app is hackable. I installed it and upgraded to premium on my old HACKED IPhone , but it wouldn’t allow me to submit a hackers phone number, so on new iPhone I installed, and it says “free for 30 days” which is not true. It immediately comes up and says I need to upgrade to premium if I really want what is advertised to be “free” for first 30 days?!? All it blocks are ads, app says it can’t tell if text messaging is turned on... I went through prompts to activate that through settings, but it still isn’t blocking anything but ads. I WILL NOT pay again to upgrade to “premium”. I will not put credit card info into new iPhone. This is as much of a scam as the hackers. Don’t get fooled into thinking this is a good app. It simply doesn’t work, and there’s no way to contact a human regarding this bait and switch app to get it to work properly ..Version: 1.2.2
✓ Decent AppI’ve tried using the free version of the app, primarily the ad/malicious pop-up blocking feature, and it has worked in stopping most of these while I browse. The only downside to the free feature, is the lack of an ability to whitelist certain sites as it prevents them from generating ad revenue which is needed to maintain their servers. Hopefully such a feature is added soon for trustworthy and reliable sites to be able to continue to operate profitably. Otherwise, the app seems to off to a good start for the free functions at least. Edit: the occasional malicious pop-up still has gotten through, so there are still flaws in the app..Version: 1.0
✓ Invasion of privacy!!😡I have read many privacy policies in my life but yours is absolutely horrifying!! You have taken the "collection of information" to the extreme you say it is to better your product and your technology is that before or after you think of your customers. After I had read your policy I was absolutely insulted I have never read such an invasion of privacy in my life. To say very strongly that you have absolutely no respect for your customers would be an understatement. With that privacy policy in the end who's the malicious one?...... That was my first thought after reading the policy a minute later your products were off of my devices and to me you were the ones BLACKLISTED!! With a privacy policy like that I'm sure in the security community and with your loyal customers it won't take long for them to read it. In the policy you say you need to collect all of this information to better your technology but the developers in the company failed along the way somewhere,.....they forgot about there customers, plain and simple. Because of the lack of privacy these days everywhere you go I know for myself reading a privacy policy is the back bone with a product like yours. So whether you are bettering your technology or just stepping on your customers, I am just a voice from the public fighting for privacy rights!! So in actual fact you are the ones blacklisted. For a product like yours that looks very good it won't take long for your privacy policy to circulate,...... BLACKLISTED.Version: 1.3.0
✓ MehUpdate 8/10: Alright so used it for a few days for call blocking and have got 3 calls that it dedicated as spam calls. So was going to switch to block but was warned i wouldnt be notified. which is not bad but having some sort of dashboard showing the number of blocked calls and some details would be great. Would really help me want to keep the app bc i know it blocked X number of spam calls. Otherwise might not think its working bc i dont get calls and is not worth keeping. The app seems maybe its not yet polished and ready for prime time. As of now dont plan on keeping after the 30 day time period. Update 8/5: developers responded and said they had an issue and its been resolved. It did fix the issue and call blocking has been activated. Now only time will tell how good the call blocking/detection is. Will update in 30 days. Update 8/3: Read an article about the app was amped to try it out. Only to be given an error message that it could not activate the call blocker. Sent email for help no response..Version: 1.1
✓ Seems to do nothing at allHave been using for almost 2 years now and have to say it seems to do nothing at all. I still get 2-5 robo calls a day from off shore foreign callers looking for information. I also get unsolicited routine telemarketing calls from numbers I do not know. I never answer, and malware bytes, NEVER categorizes in a way that makes it clear what kind of call. I just listen to the occasional voice mail to see what it was. The txt protection is also useless, as I get 4-5 phishing attempts a day from banks, telco, insurance, etc, with badly encoded and obviously wrong shortened url’s that probably link to malware infested sites. I never click, but do submit them to malware bytes and you would think after submitting nearly 1000 of these over the last 2 years, something would improve. I guess machine learning and AI are not skills Malware employs in developing their tools for mobile ios services..Version: 1.7.1
✓ Not worth it on iPhoneStill get unwanted callers all the time. Purchased this to help and it doesn’t work. Also have this on PC and id give it 5 stars so im a bit disappointed in its performance on iPhone.Version: 1.4.4
✓ Force feeding you SafariI purchased the one month cheap subscription and I find out this app only works if you use safari. That’s nonsense as this works on all browsers I use with my Galaxy phone. :Update: I forgot to also mention that all this app does is block ads, so they say, and she web browsing in Safari only, as they said in their reply. It doesn’t scan for malware as it does on Androids or windows. I definitely feel like I’m gonna have a hard time trusting this dev after this one. I will definitely not be renewing my subscription and am canceling ASAP. Well done however guys, you got my money anyway. Stupid me! I figured whatever I’ll just use this crap for a month since I already paid but now there is no easy way to cancel this subscription. Yea, this app “is gonna be a no for me dog” !.Version: 1.4.0
✓ Doesn’t want to workFor some reason I was using this before and it worked but now it doesn’t want to screen my texts. It just says Activate when I’ve been on a premium for a year now. I set the setting to screen texts but still it says to activate. Update ( Feb/9/20 ) so I contacted Malwarebytes support and still no answer. I’ve been subscribed for a year and this is how I’m treated?! I sent an email and I was supposed to receive a response within 24 hrs it stated. It’s been a week. It doesn’t support text filtering for iOS 13.3.1 This Dev is a scammer they know this app doesn’t function properly due to limitations from apple supposedly but yet they still sell it without informing that it doesn’t scan for anything and only blocks ads. I WANT ALL OF MONEY BACK! YOU DID NOT FULFILL YOUR PART OF WHAT WAS DESCRIBED ON YOUR AD! SNAKE! Got a response to an irrelevant issue. The malware tech Manny says due to iOS restrictions malwarebytes cant tell if the filtering is on which is what the error message says instead of him telling me whats really wrong. It was working a day before and now it’s not . I just want all of my money back! Had I known this app has not been working correctly at all shows how apple and malware bytes try to sucker to consumer for money!.Version: 1.4.4
✓ “Cannot reach registration server”I signed up for Premium Plus VPN, and it won’t even connect to the server stating the headline above. Lame. EDIT: Once I disabled “VPN Auto connect” in the general settings menu, the VPN connected and server list was revealed..Version: 5.7
✓ Misses a critical malicious safari extension containing malwareMWB misses a Malicious safari extension containing malware. I received your response - I have already removed it myself, I don’t need to deal with your company ever again. I am a cyber security professional & an ethical one at that. In your response you blame Apple for not allowing you access to the full system. That means you intentionally provided false information when you sent a notification to enable system access. Since I posted the review, a much more alarming issue came to my attention - and that is sad that you used to be a decent company & you are not anymore. As I said, I am a cyber security professional. I also help women who were affected by cyber crimes pro bono. And I just found out that you still tell people on your forum it’s “all in their head” or give bogus reasons when people, especially women, ask about somebody else knowing their info that they hadn’t shared - you actually just tell them it’s likely their passwords aren’t good enough etc - when you know fully well that stalker-ware/ spyware apps are being used & the kind of damage they do - yet you dismiss concerns putting people’s lives at risk. It’s unfathomable to me. I used to be a very loyal supporter of malware bytes & genuinely thought very highly of you & recommended you to everybody. I don’t know how you went from a trusted ethical company to what you are now. It’s very disappointing..Version: 1.4.4
✓ Frustrating!!Support is slow to receive. Glitches galore. I’m tired of the extra work and hassle this App causes. Currently looking at a different provider..Version: 5.7
✓ Premium or not?I have made two purchases of this product, one for the Mac and one for the PC. I’m very disappointed to see that I have to make another purchase, despite my premium service, in order to use the iOS app. If you already purchased a premium membership don’t bother with this app. It offers no benefits being a premium member other than the desktop/Mac software..Version: 1.2.2
✓ Not doing the jobCustomer support gets an A+, but ultimately the tool is not doing its job. So far it reported ‘0´ calls or texts against my more than a dozen, some of which findable on google as scammers.Version: 1.4.4
✓ UselessNo star rating is needed as app is completely useless..Version: 1.4.4
✓ Don't buy it!Doesn't work. I am still getting scam calls—waste of money. There is a much better and cheaper apps..Version: 1.8.1
✓ Help/ supportNot good … just going in circles trying to fit my problem into one of their chosen “areas” I have a simple question. Can’t get to square one with them..Version: 5.7
✓ IT DID NOT WORK FOR MEI have been with this app for a few months now it worked well at first , but it can’t recognize some of the calls. One day I received a call from my boss who used his cellphone which I didn’t have in my contacts but it said it was a scammer likely but my boss left a voicemail that’s when I realized that it doesn’t recognize some numbers. The reason why I have given it a one star is because it can’t block the real scammers.. I have been waiting for my surgeon’s call to schedule me for surgery, but I have never received the call. Yesterday I received a letter from the hospital saying that I gave them a wrong number, but they have the right number though the app listed their number as a scammer likely 🙁. I’ve uninstalled it for that reason yet my subscription is still on till June 2020..Version: 1.4.1
✓ NFIDoes not Do what your email tells me To do!!.Version: 5.3.2
✓ Slow customer serviceStill trying to figure out how to activate a purchased license key on my iPhone and waiting for a response from customer service on how to activate (second) device or get a refund for the (additional) device promoted and bought during purchase of program for computer. Very annoyed. If a company during the purchase of a program offers a discount for the protection of a second device they should tell you what is involved, that is how, to activate the key on this additional device. What makes this especially frustrating is it would have been so much easier to add the phone protection separately and it would have only cost about one dollar more. Of course I didn’t know this when I purchased it for the computer..Version: 1.4.4
✓ Pay again to protect your iPadI’ve been a premium user of Malwarebytes for years.. I buy an iPad and find out Malwarebytes protects iPads as well. Launch the app and get told I need to pay for Premium again. Disgusting. You should be allowed to call this app Malwarebytes. It’s fraud. I pay for your services. I should be allowed to use my services..Version: 1.7.1
✓ I can’t sign inVery confusing I can’t sign in.Version: 5.8
✓ Buggy!! Disables features and purchase constantly!Purchased the annual plan for four phones last month. I enabled protection and activition for each phone. I noticed the call filtering seemed to not be working so I opened the app and discovered that it was saying I needed to upgrade to premium.. AGAIN. What?! I clicked upgrade and saw the message "restore previous purchase." I then checked the rest of our phones and discovered similar issues. Deactivated web protection, deactivated call protection, deactivated premium purchase and having to "restore" my only 30 day old ANNUAL purchases. Randomly clicking around the screen will suddenly change the purchase message, I've since witnessed the app keeps disabling itself or randomly deactivating certain features on each phone. 😑 Not very secure at all. I work in cyber security, I expected much better from Malwarebytes..Version: 1.4.4
✓ Poor Call ProtectionBought this to help with spam phone calls. It appears to have little to no effect. Still getting several per day..Version: 1.8.1
✓ Very chenapanI don’t take it into mine iPhone!.Version: 1.3.0
🙂 Malwarebytes - Mobile Security Positive Reviews
Malwarebytes - Mobile Security works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Malwarebytes - Mobile Security.
⛔ Malwarebytes - Mobile Security Problems
