- 83.2LEGITIMACY SCORE
- 83.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Phantom - Crypto Wallet App Complaints & User Negative Comments 2024
Phantom - Crypto Wallet app received 52 complaints, negative comments and reviews by users. Have you ever had a bad experience using Phantom - Crypto Wallet? Can you share your negative thoughts about phantom - crypto wallet?
Please wait! Phantom - Crypto Wallet Facebook comments loading...
Phantom - Crypto Wallet for Negative User Reviews
✓ WalletConnection to wallets not working , long time now , what is going on ? Please fix that.Version: 23.5.1
✓ Doesn’t work, can’t import existing walletsFirst time load, valid mnemonic, import just hangs and doesn’t import. Not a good start.Version: 0.1.3
✓ Worst secret everI have never given my recovery phrase or any sort for password for other. However someone hacked into my account and took my solana. Even no support for the phantom as I try to contact them..Version: 22.03.07
✓ Please use another walletSupport is terrible, they take days to reply and are rude. The app is buggy and it hardly ever shows your currency. You’ll lose money trying to transfer when it’s not working properly for you. Stay away from this app..Version: 23.19.0
✓ Good appOverall great app and functions the only thing I absolutely hate is the trouble I’ve experienced trying to get my tokens on a centralized exchange so I can withdraw my funds I wish they would upgrade or update the app to link to your bank so withdrawals can be easier.Version: 22.11.14
✓ Good but had to uninstallI was really excited to see phantom available on mobile so I downloaded it. It’s just as simple as the web extension but I had to delete it because it was extremely laggy and made my phone burn up which is a shame..Version: 0.1.3
✓ Scam walletDont download this wallet you will lose all your crypto even if you hold cryto on phantom send somewhere else that wallet is not safe.Version: 22.04.10
✓ Need Fix on the CollectiblesThe app has been recently having issues where your NFTs are not displaying, yes the NFT itself is there but the image won’t display. Tried refresh metadata, closing/opening app, and reinstalling app and still nothing. Please fix team..Version: 22.06.08
✓ I really like it butSo far I really love the phantom wallet. It’s super easy to use. The only issue I have is that when I open up the mobile version on my phone the screen is like frozen and I can’t do anything. I’ve deleted it and downloaded it several times and still keep having that issue..Version: 0.1.3
✓ ScamThis app is scam . Jupiter swap my coins and sent to some other address . They scammed me . Never trust on this wallet . Developers of this wallet hacked peoples account . Never ever download this running wallet.Version: 23.2.1
✓ Okay butNeed to fix when face ID doesnt work a few times.Version: 23.19.0
✓ New TokensI don’t understand maybe it’s only me, but I can add tokens in my wallet. I press manage tokens and that’s it, can’t see + to add new tokens.Version: 24.0.0
✓ HelloAlthough I find this app amazing when 8 first downloaded it. But recently I can't quite understand what's wrong with it. It will display all white page not displaying anything when I opened it,.I have deleted and reinstall again with no difference and solutions. What will I do,..this need to be fixed!.Version: 22.02.14
✓ Looks cheap on my ipadWeird that nobody got answers here. i am not sure about this app, i mean ,this one here ? All comeback in a few weeks to see if i got answers..Version: 22.04.10
✓ Terrible securityI use phantom wallet with Hivemapper and recently out of nowhere had my funds stolen. I never shared my secret phrase, clicked or interacted with other sites than Hivemappers official app, messaged anyone asking of my info, or clicked on any weird Airdrops. I know the scams and how to stay safe. But I’m at a loss now about how this happened, it must be security flaws in their chrome extension or app and think the app should be removed as updates are making it worse and not safe at all. Their support team isn’t helpful at helping me even track down what happened or offer any insights into what happened. I realize it’s on me to custody my stuff but believe their app has some sort of major underlying security flaw enabling the secret passphrase or keys to be exposed by a hacker in some way. Stay away from Phantom wallet..Version: 23.13.0
✓ Face ID failed twice and now I can’t sign in on the phoneI need help getting back into my account, Face ID failed twice and then now I can’t open my account, there’s option to put my password in, I deleted the app and opened it again and nothing changed.Version: 23.19.0
✓ It doesn’t workI have been for several months trying to send my USDC to Binance. I’ve never had a problem with any wallet but this one. Impossible to trade, impossible to sen crypto. Avoid at all costs. (iPhone SE 2nd generation updated).Version: 22.04.10
✓ Terrible UXBlows my mind how utterly low the bar is nowadays for app interfaces. Just because he rest of them like MetaMask and so on are 10X Aires than this does not excuse the awful UI this one has. No way to easily remove a token from the managed list. The recovery phrase isn’t visible and you can’t scroll the view to reveal the last couple of words. The reverse token button in the trade screen is non functional. This is really truly a beta app. Keep working on it people. It’s nowhere near prime time for this and do not let these crypto geeky reviews fool you. Look at those yer names. It’s likely paid review spam..Version: 22.02.14
✓ Can’t view collections on Magic EdenNew update isn’t ideal When you click on a collection, it loads up a blank screen. Same with all collections Needs fixing asap.Version: 22.06.08
✓ Slow and crashesSeriously get your standards up I mean the app is slow and every time I press import keyphrase it just crashes.Version: 22.02.14
✓ Great, butThe app seems great, unfortunately, i didn't manage to import my existing wallet on chrome linked to my Ledger. Maybe you should do a wiki on how to do that would be helpful.Version: 0.1.3
✓ Add Canada 🇨🇦 CurrencyPlease ad Canada 🇨🇦 currency not only USD 🇺🇸!.Version: 24.3.0
✓ Glitch on PhantomLately I’ve not be able to see my NFTs in my phantom wallet. But it all on Magiceden and other Solana NFTs trading site. I have over 2000 NFTs is that the reason they aren’t displaying in phantom anymore??.Version: 23.19.0
✓ Good interface but not secure enoughI faced a security problem by accessed 3rd party apps. It documentation is not helpfull to give users. Although rekoving access of 3rd party apps right, they can scam your wallet with phantom..Version: 23.2.1
✓ PIN ErrorCan’t enable PIN to secure wallet on iPhone and iPad. No crypto wallet lacking good security is worth using. Don’t use this wallet..Version: 24.3.0
✓ Wallet not showing tokensI'm not able to add extra certain tokens I can't type in a token and say I add it to my account so I can add tokens to it... sometimes I'm searching for a token. It doesn't come up as tradable. I know helium is tradable. I know certain tokens are tradable nothing showing up. I think you need an update. You got so many bugs in your app. It makes it seem like it's a little unsafe..Version: 24.2.0
✓ Works ok, could be great.Works ok however, trying to use Raydium through the internal browser is a nightmare, it continually crashes. For improvement I’d suggest being able to display your balance in GBP - come on that’s easy..! And setting alerts against your tokens. Also should be an option to burn some tokens, as I was sent some in a scam and I can’t get rid of them..Version: 24.2.0
✓ Illegal app and hackedThis review is about the chrome extension not this mobile app. I had 6 figures hacked from OTHER wallets and my identity stolen after installing the legit extension. Computer was broken into. The security flaw was covered in the press when this happened. Wallet logs were adulterated. Phantom support refuses to respond. Extreme mental health issues resulted. Now regulators are going after DeFi and these wallets for a reason. Idk about the mobile app but DO NOT use the extension. It’s littered with reviews of the same experience. I wonder how many of those poor people offed themselves or what have you… dangerous stuff. Should be deleted from app stores and be regulated..Version: 23.6.2
✓ Solflare to phantom via private keyFor some reason in the iOS version I can’t import my private key from Solflare. It says it’s an invalid format. The box doesn’t allow enough characters. I’m not getting it confused with the mnemonic phrase because similarly that doesn’t work either..Version: 0.1.3
✓ Extremely buggyNeeds to be fixed asap. Slow and unresponsive even on an iphone 13 pro..Version: 0.1.3
✓ Looks good but crashesEnjoy Phantom wallet and I’ve been looking forward to the app. Unable to properly review though. I’ve restored my wallet, however, now when I go into the app it crashes after about 5 seconds..Version: 0.1.3
✓ Slowest wallet i have ever seenOne of the best ecosystems in todays date but one of the slowest wallet in whole crypto history buddy! You gotta do some thin about that! Also we should be able to mint from our mobile app otherwise why we even need the app on first place. Ridiculous Slow.Version: 22.03.03
✓ Takes way too long to load …And then freezes when navigating between tabs Sort these performance issues out and I’d bump up to 4 or 5 stars.Version: 22.02.14
✓ We all love phantom but…This app has gotten progressively worse and worse since it first launched. i love phantom and the app has pretty much everything necessary. however, for some odd reason, the app has become slower and slower and slower over the four or so weeks ive been using it. when i first got it, it was great and i had no complaints. after about three weeks it started getting pretty slow and i was scratching my head more and more. i went to update the app, hoping that would return it to how it once was, BUT IT ONLY MADE IT SIGNIFICANTLY SLOWER! it is slow to start up, it is slow to show my newly deposited funds, it is slow to switch wallets, it is slow to open the browser and connect with sites. every time i eventually succeed in switching wallets, im still looking at the contents of the previous wallet until i refresh the page one or two times… i don’t understand why this app is getting slower and slower. maybe phantom didn’t prepare for the bandwidth it has received? idk, but please fix it. i love phantom and have no plans of leaving. but this app needs a major improvement of speed and operability..Version: 22.02.14
✓ Data collectionI didn't get very far in to the privacy policy for Phantom before I deleted the app. Too bad as it struck me as an otherwise good wallet. The App Store description of data collection I found to be misleading. Come on Phantom, you don't need to track my browsing history along with my name, IP address, email and any other info you can scrape together for "personalized advertising"..Version: 0.1.3
✓ Got scammedWorst app ever got hacked somehow and lost all money good job.Version: 22.02.14
✓ Not working in UKIt doesn’t working in UK.Version: 23.19.0
✓ Does not support hardware wallets like LedgerInstalled and immediately deleted. I’m currently using the browser extension connected to a Ledger X, but the mobile app does not support it. Doesn’t even offer the iCloud backup for the seed phrase, which is not secure as a hardware wallet but at least prevents the classic user from storing the seed in plain text (not encrypted)..Version: 0.1.2
✓ In theory this should be a good appWhen Phantom announced that they were releasing a mobile wallet I was excited. However they should of did more work in their rounds of testing. This app is very slow to respond when it comes to selecting and switching though my wallets. The browser function works when it wants and trying to connect it to Magic Eden is a pain… again in theory great but some things need to be worked out.Version: 22.03.03
✓ Slow app slow transferReally slow app transfer takes over an hour to get to the app there is no chat support when you need help...Version: 22.02.14
✓ Theft of cryptoI do not recommend this app to anyone who is a beginner in crypto, it is slow and easily infiltrated by hackers I recently lost 40 Solana which was about $3.1k atm via a fake nft airdrop. There is no 2 step verification or anything of that sort. Which makes it easier for ppl who like to trade crypto but also easy for ppl who like to commit cyber crimes. Please protect your crypto and learn everything there is to learn before you jump out there thinking you can swim with the big fish. I recommend having a totally separate wallet for any airdrops. Would not trust anything in the collectibles section..Version: 23.19.0
✓ PoorSuch a great google extension but terrible app doesn’t work very laggy.Version: 22.02.14
✓ CSVNeeds a CSV export like the algo wallet..Version: 23.2.1
✓ No option to password protectNo option to password protect this app, so stupid.Version: 23.15.0
✓ Fix this pleaseMy camera on my phone doesn’t work so I tried to do it on my MacBook because my camera on there works. I did it on my MacBook thinking I’d solve the problem but nope. It forced me to take a selfie on my phone for verification. Please fix this..Version: 22.04.10
✓ IPadWhy is there no app for ipad…?.Version: 22.07.25
✓ This Wallet is NOT Safe.I downloaded the Phantom Wallet app this morning, bought $220 worth of Solana via MoonPay, it was in my wallet a few minutes later, and then all of it was automatically transferred out of my wallet within 10 minutes of it being there with no authorization or clue where it went. THIS WALLET IS NOT SAFE. I am out the $220 with seemingly no way to get it back. Absolutely disgusted..Version: 22.04.10
✓ Lost everythingHad a substantial amount of assets on this wallet. Then one day was all transferred to another wallet. Support says someone must have got a hold of my seeds…impossible as I ‘ve never even taken them out of my safe since creating. Another dev says inside job? I dunno but I lost everything. So still very skeptical..Version: 23.19.0
✓ My app has been buggingIt will take forever to load up and not load up at all. Please sort this. Otherwise it’s good.Version: 22.02.14
✓ Last updateLast update is a mockery, the news about popular nfts?! Who needs that, phantom is not yahoo it’s a crypto wallet!! Then the list of visited website all icons where you cannot see links, so they make it that much easier for fishing sites and drainers! Thirdly and most importantly their is a fake magic eden site preloaded into favorites please everyone watch out and make sure the link is correct before connecting your wallet. Phantom needs to get their stuff together and fast, or we’re changing to other wallets..Version: 22.09.06
✓ Difficult to useCan’t convert coins, fails with no descriptive error message. No support so impossible to sol e.Version: 22.08.08
✓ Worst Customer SupportI had an issue I believed was an easy fix. Customer Support asked for my logs, which I provided, I was then surprisingly asked again for my logs, which I again provided. Waited for a week with no response, so I reached out, no response and a few days later again I reached out, and again was completely ignored!.Version: 23.15.0
🙂 Phantom - Crypto Wallet Positive Reviews
Phantom - Crypto Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Phantom - Crypto Wallet.
⛔ Phantom - Crypto Wallet Problems
