Cyrus Identity By Malwarebytes Negative Reviews

Cyrus Identity by Malwarebytes App Complaints & User Negative Comments 2024

Cyrus Identity by Malwarebytes app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cyrus Identity by Malwarebytes? Can you share your negative thoughts about cyrus identity by malwarebytes?

Cyrus Identity by Malwarebytes for Negative User Reviews

✓ Extremely disappointingI paid for cyrus in hopes of getting my hacked (now deleted) instagram account back. not only did they not get my account back but they lie about what they offer. if you imagine that they are going to hack your account back for you, they don’t. they just send you instagram forms to fill out. (didn’t work for me. maybe for some.) my biggest issue is that they advertise 24/7 chat monitoring, when that isn't true at all. past 5pm the chatters are “away” and wont answer until the next day. and on top of that multiple times i was left on read and didn’t get a response until i sent another message. you can try cyrus but i wouldn’t recommend them..Deadlox and sky fanVersion: 1.3.3

✓ Bot service, no real helpI downloaded this app after my Instagram was hacked, and I read online reviews that said they could help. This app was no help in any capacity, and I felt like I was communicating with automated responses the entire time. I STILL don’t have my Instagram account back, and the “experts” on this account provided no help to get my account restored. Once I reached a roadblock in following their automated instructions to deal with Instagram, they ignored my messages for over a week and provided no further assistance. All my recovery info, including email and phone number, were changed by the hacker and this app provided no help whatsoever even with screenshots and screen recordings of what happened when I tried to follow their instructions to log into Instagram. In addition, they do not value their customers and take the ten dollars a month up front without delivering any real, human services that help you navigate the mess of bots, meaningless help pages, and automated responses you get from social media platforms. This app is not worth the price per month they are asking, and I encourage all consumers not to waste their money on another meaningless security app that can’t deliver on their promises..Lovegood169Version: 1.3.13

✓ Terrible service I’m glad I cancelled it in timeThis was a total waste of time, I read the reviews and they were mixed with negative and positive things. My instagram account was hacked and the “experts” that chat with you to get the account back only texted me once or twice and then I was completely ignored. It’s been over 4 days and still no response but she’s been active. I’ve lost all hope in getting my account back. I will never fall for one of these apps again..LAYAXXXVersion: 1.3.19

✓ Why am I paying $10 a month?I reached out twice on two separate occasions. Each time I got an automated response, that’s fine. But each one said they’d be back the next day. Okay great, I understand you have business hours. No problem. But to not hear back the next day is a HUGE disappointment. If I can’t even get a promised reply then how do I know my accounts are actually being protected? Definitely unsubscribing. Don’t waste your money..WhitneyLeigh14Version: 1.3.10

✓ Honestly uselessI downloaded this app and paid the $10 because my IG was hacked. I messaged them immediately and it said I would receive a response within a few hours. Well, over 24 hours later I finally got a response telling me to just try and contact IG which I already did. Surprisingly, IG was able to resolve my entire issue in about 10 hours so I had my account back just fine by the time Cyrus finally messaged back. If you need this app to help you with a hacked account, don’t bother..JrpowVersion: 1.3.10

✓ BUSINESS HOURS?!! NOT RECEIVING HELPWhat are your business hours cuz the expert team is not here to support me to my convenience. I downloaded and pay for this app in hopes of recover my instagram account that has been hack for so long just to not receive any help. I am not online 24/7 so whenever I go in the app they’re not there to help me!!! Either they are “away” “will be back in a few hours” “will be back tomorrow” like I don’t have the patience to wait that long just for it to say this message again. With all due respect I understand the reason behind this capricious schedule but it makes me frustrated that I don’t know when I CAN receive support or cannot. Like I really need my instagram account back for business reasons but I am not receiving help at all! If the message says “we will be back on Monday” how do you expect us to know the TIME and be there! I am busy and have work so I need to KNOW EXACTLY WHAT THEY ARE AVAILABLE SO I COULD GET SUPPORT SOONER!!! PLEASE this is my last RESORT and I Have hope to recover my instagram account! IT WOULD BE SO HELPFUL IF I KNOW THE HOURS and times when experts are going to be online/offline. You can’t just flake on your customers like that and expect them to know the time specifics to your convenience if you DONT TELL US!!! SO PLEASE INFORM ME WHAT TIMES IS SUPPORT AVAILABLE!!! Be SPECIFIC!!!!!.KarivneVersion: 1.3.10

✓ Terrible so farI have sent emails, chats and I have requested a call back from a representative regarding my new account with questions and I have not heard back. It been four days now. Also I keep getting emails saying I should refer all my friends to the app. It’s obviously an automated email because I have replied once and nothing happened. This app is a joke. I want to cancel but can’t get through..BvparalegalVersion: 1.3.34

✓ As effective as can beI downloaded different apps trying to look for one that can help me with my iPhone that was targeted in a data breach a few months ago and since I got this app I feel secured to the max. This app is a winner because it protects everything you use on your iPhone. It has great protection method that tracks viruses, your apps, your data and tells you if it finds any malicious malware sites and blocks them directly from your phone. It also informs you if your private data has been used in any other apps without your permission including any purchases made to make sure it was you who made the purchase. It tells you if your phone is connected to any spyware device or any other internet connection you don’t know about. It’s by far the best protection I have been looking for to prevent any hackers or any other connection your not aware of, this app will tell me. It also keeps an eye out on your credit report to keep your credit score in good condition and it will send you a notification if someone else has access to your private account information. Thanks Apple for finally finding this incredible and powerful app protector in your App Store to finally have a peace of mind for all my devices I use!! Thanks again!!.JGF1321Version: 1.2.59

✓ No help at all!!!!My account has been hacked for 3 weeks now i had no help with the help center on instagram everything on there is pointless. I read the reviews for this app thought i would receive some help nothing at all! I get the same information from the instagram help center on this app what’s the point ? I asked a question when it showed online I understand I’m not the only one but it has been more than a week I haven’t gotten a response. When i check again the app says “be back tomorrow” like what?!?!??!.Alo.lunaVersion: 1.3.3

✓ Instagram was hackedMy Instagram was hacked about a week ago now and was looking for any possible way to increase my chances of getting it back. I did a ton of research online and only came to sending an impersonation form which is unlikely to get a response from. My Instagram wasn’t giving me the option to do a video selfie so that’s all I had. I downloaded this app and paid $10 in hopes of getting some actual help when all they told me to do was exactly what I was already doing… send an impersonation form and wait. These people cannot do anything you can’t figure out yourself. They don’t work for Instagram and have no access to your account you have to do it yourself. These people are babysitters pretty much for idiots that can’t do it themselves. Don’t pay for this app it’s a waste of time..CarthelVersion: 1.3.12

✓ Slow Response TimeI had to cancel me subscription due to poor response time from customer support. I was assigned a customer support person who would respond TWENTY HOURS later. I would quickly reply and then still not get a response until the next day. I guess this is their attempt to run out the free trial and force you to pay for the service. The sad thing is I would have paid for the monthly service if the service was good..KimmyRozayVersion: 1.3.25

Cyrus Identity by Malwarebytes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cyrus Identity by Malwarebytes.