MyPhonak App SupportSonova AG

MyPhonak App Support

4.4
4.41381 star

Total 48,978 Ratings

What is MyPhonak? Description of MyPhonak

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.

* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices

Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.

myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™  (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***

***Advanced Remote Control and Remote Support not available

Device compatibility:

iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.

IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.


  1. MyPhonak App User Reviews
  2. MyPhonak Pros
  3. MyPhonak Cons
  4. Is MyPhonak legit?
  5. Should I download MyPhonak?
  6. MyPhonak Screenshots
  7. Product details of MyPhonak

MyPhonak App User Reviews

What do you think about MyPhonak app? Ask the appsupports.co community a question about MyPhonak!

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MyPhonak Pros

Find my PhoneCan find my phone please be added as a feature?.LifehurstVersion: 6.6.0

Hearing aidsThe device took me awhile to get use to them. They don’t feel secure enough to to just behind the ear. You can loose them easily. I like being able to receive phone calls n press a button to connect n disconnect. I can be in one room of house n can still hear the tv or something. I haven’t Lear how to fix this problem yet. I don’t need headphone for the pc neither I can connect through setting, Bluetooth n hear things though my Phonak. I have not learn how to keep maintenance completely. I hear static n noise sometimes but I think it’s interference..BronzeeyVersion: 6.6.0

✓   MyPhonak Positive Reviews

MyPhonak Cons

My Phonak not any goodRe loaded App but not working with iPhone Tried everything suggested with no results Waste of time 😡.RobW !Version: 6.5.1

Product AppraisalThe manufacturer will not fix the telephone connectivity...... interference and static makes these hearing aids unusable as a communication device. This is one of the selling features that I made a decision to buy. Further the dealer made no efforts to correct the issue and in fact told me (the customer) that I was the only user that had an issue. I was one of the first to owners of this model. I will not buy this product again.Richard KeillVersion: 6.5.1

✗   MyPhonak Negative Reviews


Is MyPhonak legit?

Yes. MyPhonak is 100% legit to us. This conclusion was arrived at by running over 48,978 MyPhonak user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MyPhonak is 87.3/100.


Is MyPhonak safe?

Yes. MyPhonak is quiet safe to use. This is based on our NLP analysis of over 48,978 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.4/5. AppSupports Safety Score for MyPhonak is 87.8/100.


Should I download MyPhonak?

There have been no security reports that makes MyPhonak a dangerous app to use on your smartphone right now.


MyPhonak Screenshots

  • myphonak iphone screenshot 1
  • myphonak iphone screenshot 2
  • myphonak iphone screenshot 3
  • myphonak iphone screenshot 4

Product details of MyPhonak

App Name:
MyPhonak
App Version:
6.7.0
Developer:
Sonova AG
Legitimacy Score:
87.3/100
Safety Score:
87.8/100
Content Rating:
17+ May contain content unsuitable for children under the age of 17!
Category:
Medical, Health & Fitness
Language:
AR BG HR CS DA NL EN FI FR DE EL HE HU IS ID IT JA KO LT NB PL PT RO RU SR ZH SK SL ES SV TH ZH TR UK VI   
App Size:
153.38 MB
Price:
Free
Bundle Id:
com.sonova.phonak.dsapp
Relase Date:
22 April 2018, Sunday
Last Update:
26 February 2024, Monday - 08:17
Compatibility:
IOS 15.0 or later

MyPhonak 6.7.0 Update Note
✱ Version History

New hearing aids supported: Phonak Naída™ L-SP Phonak Audéo™ L-312 Phonak Terra™+ - Customized unit of measurement for walked distance - Improved wearing time measurement - General bugfixes and performance improvements   Thank you for using myP....

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