- 33.2LEGITIMACY SCORE
- 33.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Awnet App Complaints & User Negative Comments 2024
Awnet app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Awnet? Can you share your negative thoughts about awnet?
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Awnet for Negative User Reviews
✓ Crashes on launchApp used to work for me, I never had an issue getting my weather station to hook up to WU or ambient weather, but when I opened this app to look into writing the weather data to my own server, the app won’t even open for me now. Tried on two iPhones both running iOS 14.7.1 and on my iPad too. :(.Version: 1.0.11
✓ Changed WiFi, app crashes every timeI changed ISPs, so new WiFi. Connected to 2.4GHz, reset everything, including deleting and re-downloading app, even restarting the phon. App crashes in the last step when it asks for WiFi password, without the chance to enter the password. Spinning icon, then crash. Every single time. Tried two other 2.4GHz WiFi networks. App crashes every single time. Both iOS 13.7 and the previous version. Will not connect to WS-2902 solar weather station - Internet access is why I bought the weather station. There is no help on their help page that addresses this problem..Version: 1.0.8
✓ Also Try This!I had the same connection issues as everyone else. Here’s what worked for me, after hours of trying: - disable 5GHz home wifi band if applicable (in my case i had to split my ‘smart connect’ wifi setting into two separate bands and then disable the 5GHz one so I could connect only via the 2.4GHz band). Note: be sure to leave the SSID and password the same so it doesn’t bump you station off later when you change these wifi settings back to normal -make sure you allowed the app to use location services (prompts you when opening for the first time, otherwise can be verified in settings) - disable ‘auto join’ feature to the weather station’s mifi through wifi preferences on your phone (leave it ON for your home 2.4GHz wifi network) -disable cell service (this was the final piece to the puzzle for me) - open app while connected to your home wifi network, then follow all prompts following all these steps worked for me! it’s ridiculous that it’s this complicated, but hopefully a one time issue..Version: 1.0.8
✓ Keep crashingCannot setup the wifi, it crash before to be able to enter the wifi password.Version: 1.0.8
✓ Needs to be improvedFollowed directions exactly, at times the app would crash during the set up. Deleted app, reinstalled app three times. After an hour of struggling I finally got it to sync to my network. Tried it on my phone, using older iOS version, still no go. They need to work on this app..Version: 1.0.8
✓ Crashes EverytimeI got a new wifi router and so I had to connect the counsel to the new network but the app would literally crash every time. Update: I just recently had to reconfigure my weather station again and after a couple times of crashing my phone popped up and asked me if I wanted to keep using wifi or cellular data and I chose the cellular data option and than the next attempt the app worked..Version: 1.0.8
✓ It just doesn’t workAfter repeated attempts to connect the console to the Internet, the app fails to make a connection. I’ve tried on two different devices, an iPad with iOS 12 and an iPhone with iOS 16. I’m not surprised at the trouble I’m having given the poor reviews for this app. I hope that someone reads these reviews was and can do something about this..Version: 1.0.16
✓ Got it working, finallyLike others have said, the setup process for this is horrible. For me the device would show as connected, and I could see it on my wifi dashboard, but it wouldn’t appear in the app nor was it reporting to the web. Having a mesh network (eero), I finally got it working by bypassing the mesh and connecting it to the AP on my ISP router..Version: 1.0.11
✓ App crashes when trying to connect to wifiHaving same issue as last reviewer...I go through instructions within Awnet app to connect and at end, app crashes. I’ve tried several times and restarted all devices but still getting same result. Unit is connected via power supply and my rounter is 2.4GHz. Help!?.Version: 1.0.8
✓ Tough installI received this as a Christmas gift. I like the equipment and the display. The software install is brutal. It took about 30-45 minutes to hang the equipment and another 4 hours to figure out how to connect the WiFi. I’d love to tell you what we did to figure out the connectivity, but I have no idea. 5 stars for the device, 1 star for the software. Nice stuff, good luck with the software..Version: 1.0.8
✓ Make sure to grant precise location permissionsGrant precise location permissions or it will not setup. I had tried everything and still could not get it setup. It would not say what network I was connected to. But after I granted precise location permissions, everything worked perfect. I had tried without precise turned on and that is what caused it trouble. Was hoping to be a little more ambiguous of a location, but guess I will have to be precise after all..Version: 1.0.11
✓ IOS App IssuesAfter numerous attempts, configurations, tin-foil rabbit ears, rain dances, witch doctors, and praying I gave up on the iOS version of this app. After a case of extreme frustration I decided to fire up an old Samsung Galaxy Note 9 device I had laying around in airplane mode. Downloaded the app to that device, and it worked perfectly fine right out of the gate. Samsung Note 9 in airplane mode (wifi on) I was able to configure my weather station and connect immediately. Dev types- please fix your iOS bugs if you desire a future with this company.Version: 1.0.11
✓ Terrible network planI have been trying for over an hour to see my data on my phone. This company wants you to sign up in two different other websites, which I have been unable to thru to my phone to see my data. Also, both sites are very heavy into advertising. So now I will probably disconnect from sharing and use this device when at location. This system is not worth the problems that come with it..Version: 1.0.8
✓ Absolute garbageToday is 2/20 and Ive been trying since Christmas to get my weather station (WS-2902C) online with no luck. This thing acts like it’s working and when you hit submit it just sits there spinning with a success message saying it’ll switch back to my primary network when it’s finished but never does (I even left it spinning overnight once); it even did this (with the success message) when I intentionally entered my wifi password wrong. When you switch the network back yourself and return to the app you’re met with a ‘setup completed successfully’ type message (even with the intentionally misspelled password) and an empty “Device List”..Version: 1.0.14
✓ UnusableI bought a whole weather station setup that I’ve yet to be able to use. First they told me the base device was faulty and that I needed to return it. When the new one showed up I still couldn’t get it to work. I’ve disabled networks, unplugged routers, tried multiple devices, you name it. I’ve noticed multiple releases that mention fixing the crashing issue during setup - well... the problem is still there and after dozens of attempts and hours wasted fiddling with this thing + my network + talking to support the whole pile of hot garbage is going back..Version: 1.0.10
✓ Don’t use. Use other AmbientTool app.Like everyone else, I struggled tremendously with trying to get this app to work. Just about ready to pack it all up and return, then on a whim I tried the other AmbientTool app. (The one with the white cube and full size blue globe). It connected immediately and worked flawlessly. I feel the instructions shipped with my weather station may be outdated. Good luck..Version: 1.0.14
✓ Crash not connectingTells me it is connected to my device but not showing nothing. I just bout a 300$ station and it does not work!!!.Version: 1.0.14
✓ Firmware UpgradeFor the life of me I cannot get the app to connect to the weather station to do the upgrade. I’m on the same network and the app sees the weather station but all I get is the whirling loop of death! I’ve deleted the station and re-added it, power cycled it, deleted the app and reinstalled it… nothing has worked. The app needs to be updated it obviously has some bugs in it..Version: 1.0.16
✓ App doesn’t work for me. No customer support.Like many users report in the reviews, I’m unable to connect my WS2902 to my WiFi network. This app can not find the device after it says “installation successful.” I’ve sent 4 emails to customer support, and I’ve received no response. The weather station itself works well. I like to think I’m proficient with troubleshooting software, but this does app not work for me..Version: 1.0.16
✓ DifficultAfter trying about 1000 times, I finally connected to Wi-Fi. I disabled my 5 GHz network. Using an iPhone. I went to settings, tapped wifi, tapped the i on my 2.4 GHz, scrolled down, and turned off private wifi address. Then, I followed the set-up instructions on this app. Finally, success!.Version: 1.0.16
✓ Same story..Sadly, on Christmas Day after opening my husbands gift (this weather station), we experienced the exact issues that everyone described. I thought that I had looked up the app reviews in advance, but I just have gotten the brand mixed up when I picked this one. At the last step in connecting the WiFi, the app crashes every time. It took a good hour of troubleshooting (on Xmas day...) miscellaneous other issues to get it that far. We followed the instructions exactly as described. I’m seeing that this issue has gone on unresolved for several months with not so much as a note of recognition from the company, I will not bother to waste any more time trying to fix this. Instead, I will go spend more money from a brand who cares enough to put out a functioning product. I am embarrassed to have purchased this for my husband. It looks like I didn’t do adequate research to get him a quality gift..Version: 1.0.8
✓ App Crashes When in Final Connect SequenceI followed all instructions to the letter multiple times, and each time when doing the final configuration with the loading circle, the app states connection complete and then crashes. Console still has the flashing wifi logo and never connects to my home internet. I have tried splitting my home router’s networks, connecting to home and device networks in different order, and even switching apps in the middle of the loading sequence, all no joy. Please update the app for the newest iOS to fix this crashing bug. I would like to restore my weather console’s internet connection. Thank you..Version: 1.0.16
✓ Works great... if you’re luckyLike many others, I’ve had my connection issuers. First time, it connected to WiFi no problem. I happened to be the garage near the main router by chance. I moved the station to a different room in the house and no connection issue. Whew. One month later and after a power outage, the WiFi was lost and I could not reconnect after reading many reviews like turn iPhone WiFi off and off to the auto connect. No dice. What did work was me moving the unit back out to the garage. I think the unit was picking up the WiFi from the router abs not one of the 3 Apple Airports I use to spread the signal inside the house. So, if you have the connection and later lose it, try moving the unit near the area where it first worked. Maybe this area is near the home main router..Version: 1.0.11
✓ One of the WORST apps in the marketplaceThis app does not work. Crashes every time it tries to connect to the wifi. This happened on both my iphone and my husband’s pixel..Version: 1.0.13
✓ AwfulAwful, buggy, crashes. Enough said.Version: 1.0.16
✓ Simply DOES NOT WORKI go through set up exactly as directed, but when it gets to point where I should be able to enter the WiFi password, the app crashes never giving the opportunity to enter the password. I've deleted app, shut iPhone down, reinstalled app, completely powered down console including removing batteries, and rebooted router. NOTHING WORKS! Very very frustrating. I'm on iOS 14, with latest version of AWNet App..Version: 1.0.8
✓ App crashes all the time nowThe install went pretty smooth but now when I want to check my station , the app crashes right away. I’ve deleted the app and reinstalled but same thing :( hope they fix it soon.Version: 1.0.11
✓ WorthlessJust like others have said I can get all the way through the app until I enter my password but it will not connect to the Weather base station. We have two homes and the main reason I bought this was to be able to know what the weather was when we are not at our main home. The book and the directions are no help whatsoever.Version: 1.0.8
✓ PoorAwful app. 30 attempts to configure and connect to WiFi. All failed after all troubleshooting. I get a pop up and It says it was successful at connecting but the WiFi icon is still not active and the device is not listed on the connector app. Simply nothing happens. Guess I just won’t be able to get it online, which is very lame. For all they hype ambient weather stations are, it’s a very disappointing product. Can’t even get it online to share data..... would not recommend..Version: 1.0.6
✓ Difficulty connecting console to WIFITried many times, could not connect. Was using my iPhone. Read all the reviews and internet chats. No help. Then I noticed the AMBWeather-WIFIxxxxx network was set to ‘Auto-Join’. I turned that off and ‘Voila’...instant connection. Hope this helps folks having trouble connecting their consoles to the internet using an iPhone. All seems to be working well...but only after 4 hrs of frustration. 😩.Version: 1.0.7
✓ Turn off Auto JoinBefore starting using AWNet go to settings, select the AMBWeather device. Once it connects tap the connection bar and it will take you to the configuration screen. Turn off the auto join switch. Go back to WiFi. Select your 2.4 network. Open the Awnet app and start the WiFi configuration procedures. Hope the weather station is better than the WiFi configuration engineers at Ambient..Version: 1.0.8
✓ Crashes on the final configuration stepIt consistently crashes on the final step where you add your WiFi password and configure your device. I tried on an iOS 12 and iOS 14 device and had the same problems. I am not sure what the app is trying to do that configuration view, but the spinner activates even before you get to type in the WiFi password, then it crashes. ** update ** I figured out how to avoid the crashing. The app is very sensitive to specify network conditions. If you do not meet them, it will crash. You must remove any extenders or satellites from your home network and disable any carrier data on the mobile device. If you do that, it will work. I gave it an extra star, because it was doable, but still the user experience was sub standard..Version: 1.0.8
✓ WiFi Connect is a headacheEveryone here tries to explain how they “fixed” connecting the console to your router wifi, but none of that worked for me. I do believe you originally have to start off on your routers WiFi. You then have to switch to the console WiFi when prompted. I think you need to wait for your phones WiFi symbol at the top right of your screen to change from the WiFi to lte and then back to WiFi when you select the console WiFi. It won’t work until you see the WiFi symbol at the top right of your phone appear to signal it has connected to the weather console. The check mark alone on the WiFi list didn’t do it for me. You then need to enter your router info and password on the next screen while staying connected to the weather console. Hope this helps..Version: 1.0.13
✓ Don’t buy Ambient Wx stations if you want the data onlineThe Awnet app used to configure the station on wifi crashes as soon as you select “add device”. Multiple attempts trying to do some of the suggestions in the reviews have failed. I don’t think the app is compatible with Apple IOS 14. The app should be taken off the Apple store. If you look at Ambient’s website, it says they are waiting for Apple to fix their software so Awnet will work. How laughable is that! Without online access this Ambient Wx stations are worthless..Version: 1.0.9
✓ Should be simpleConfiguring the weather station to the app is a terrible experience. It should be so simple however with many attempts thinking I was doing something incorrect, I couldn’t get the app connected. Then and good thing I read another review, I rebooted my device and the config finally worked. Once it’s setup the dashboard looks good..Version: 1.0.6
✓ Take off the Auto JoinI followed all the instructions but still would not connect until I read a suggestion from someone on here. When you select the Wi-Fi generated by the console take it off auto join on your phone. When I did that I had no problems connecting..Version: 1.0.14
✓ Can not connect to WiFiWe got a new router & needed to re-connect. Followed the directions but it does not work no matter what you tweak. I am running iOS 14.1. I tried all the suggestions from other reviewers but nothing worked. I got all the way to the end of the setup process and got the screen saying setup was done, but it isn’t actually done at all - it’s just the same as when I started. I have tried dozens of times over several days. Garbage..Version: 1.0.8
✓ NOT a friendly appThis is by far the most unfriendly app I have ever come across. I can find no help in resolving the fact that WiFi is extremely hard to get connected to this device with this app. This app is definitely not user-friendly. Now I’m off to leave a review for the weather station that won’t be nice either. And that is because it’s manual is no help as well. And now he keeps telling me I have to have a nickname to post this review. And every name I pick is taken. I will keep trying and hopefully this will get posted. This is ridiculous..Version: 1.0.8
✓ No software quality controlIt wont even show the name of my network that is currently connected. The spelling mistakes in this app tell a tale of cheap chinese-made trash with no quality control whatsoever. I guess I’m sending back the whole weather station, I can’t use it at all in this state. Take a hint from GoPro on how to handle wifi-based config, it’s definitely possible to make this an easy user experience..Version: 1.0.6
✓ Crash’s while trying to setupBought a new Router, trying to setup and it crash’s ever time, I can connect but it crash’s before I can enter the router password, horrible app..Version: 1.0.8
✓ App is non functionalI purchased this weather station and upon set up, the configuration app failed completely. When I select Add Device, to put the wx data onto the WiFi network, the app instantly shuts down and crashed. Following suggestions in the reviews did not solve the trouble. Without the WiFi capability the station has no value to me and was a waste of money and time. Zero stars for the app..Version: 1.0.9
✓ UnreliableTakes 3 or more attempts before device is synced. Then after configured the device will lose connection and show as offline after less then an hour of activity. It doesn’t show the live data so if it’s not transmitting and visible on wunderground then you can’t see data unless you’re at home. Technology feels 10 years out of date.Version: 1.0.8
🙂 Awnet Positive Reviews
Awnet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Awnet.
⛔ Awnet Problems
