AmbientTool App Negative ReviewsAmbient,LLC

AmbientTool Negative Reviews

1.6
1.61538 star

Total 48 Negative Reviews

AmbientTool App Complaints & User Negative Comments 2024

AmbientTool app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using AmbientTool? Can you share your negative thoughts about ambienttool?

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AmbientTool for Negative User Reviews

Find a different companyI’ve had the weather station for 2 years and the app has worked ok because it is pretty simplistic. I recently had to change routers and have been unable to connect since then. My WiFi is set to 2.4 & I’ve followed the instructions with no results. I’ve deleted & reinstalled the app, restarted the Weather station console and still no results. In looking at the apps version history it has been 2 years since it was up dated. My guess is that they’ve got new units & have dropped support. If you’re looking at Weather stations, try a different company. From my experience (frustration) and other’s reviews, the company is not worth beans. 10/23/2020 Downloaded the tool again to try and see if things have changed but the app is useless. It can’t even get past the first Add Device screen and it either freezes or crashes..Version: 1.6.8

Worked great, when I bought itI really liked this weather station at first. I was able to check the weather at my home while away on work or anywhere else while I was away from home. The problem is it won’t attach to my Wi-Fi now and everything I’ve tried won’t make it work. Looks like the company is forcing us to buy the newer product instead of maintaining the old product. Thanks a lot (heavy sarcasm)..Version: 1.7.0

App makes hardware junkHad the Ambient Weather WA-2902b for 2.5 years and stayed synced to WiFi with no problems. We recently switched routers and it is literally impossible to connect without reverting back to iOS 10 or earlier. App is SO out of date and must be used to set up the weather station connectivity that you lose functionality. Hardware still connects to the display but remote viewing is never going to happen again. The app will also not allow you to change the SSID of the router. It defaults to “WiFi” and is uneditable, so you’ll never connect to WiFi..Version: 1.6.8

Ambient is letting us downI have an original ws2902. When I recently upgraded my network at home, the latest ambient tool app no longer allows me to change the ssid. Luckily I have an old iPhone5 with an earlier version of the app which does still work. A shame that ambient will not fix this - forcing loyal customers to buy a new weather station rather than fix a bug is BAD BUSINESS.Version: 1.6.8

Brand new 2902-D but garbage softwareAmbient Weather says to use this app with the 2902-d. It’s garbage. Nothing works. I’ve tried multiple days, ways and devices and it will not connect. Resetting doesn’t help. Please give us an app that works! I love my weather station but it sure would be nice to use it as advertised!,,,,,,.Version: 1.7.0

When Stops WorkingPlan on taking off of work for a day or two to dedicate to trouble shooting and reset up..Version: 1.6.8

It does not workIt does not allow you to see the data from your weather station..Version: 1.6.8

DisappointingWon’t open just get a blank screen?.Version: 1.6.8

New iPhoneI have been using this software with my ws2902-a Pws and my old android phone. It has been working flawlessly. I even track my indoor temperature to optimize my nest controller. Now I have an iPhone and I have trouble setting it up to work on my WiFi net. Weather underground works but I can’t seem to get this software to use wx underground like it’s supposed to. My android still connects even though the phone part is deactivated. I hate to wipe out my android connection parameters to the pws, so I’m looking at other pws tools..Version: 1.6.8

Not goodCannot connect at with ap very buggy.Version: 1.6.8

No good of you only have 5ghzTerrible. Doesn’t work in a 5ghz network, and I have no option to run 2.4 GHz. Time to join the 21st Century and work with 5Ghz networks!.Version: 1.6.8

CrapThis app is totally worthless.. does not work….Version: 1.6.8

Does nothing but failTitle says it all. I can’t get it to connect to anything after trying several times. Very disappointing..Version: 1.6.9

Junk app basically renders station uselessI bought my station to monitor and record the weather at my house a year ago. Now it’s not connected to Wi-Fi anymore and the app screen to join it again is just solid black..Version: 1.7.0

Don’t Use This AppIf you are trying to connect your weather station to the internet, do Not use this app. It does not work. Use “awnet” app. It works..Version: 1.7.0

Won’t connectGot a new dual band router and shut down the 5G and only gave 2.4. Still doesn’t show up to connect..Version: 1.6.8

Please help!My weather station lost Wi-Fi connection and this app no longer works on android or iOS..Version: 1.6.8

Does not workSome of the screens have toggle switches, but no instructions on what they do..Version: 1.6.9

No software quality controlUnable to even get past the screen asking me to enter my wifi password because it wont even show the name of my network that is currently connected. The spelling mistakes in this app tell a tale of cheap chinese-made trash with no quality control whatsoever. I guess I’m sending back the whole weather station, I can’t use it at all..Version: 1.6.8

Horrible horrible appWhere do I start? I’ll just sum it up by saying this horrible app will run for 3-5 seconds before shutting down. Impossible to do anything in 3-5 seconds. Horrible app!!!.Version: 1.6.6

Worst app everWish I could give it less than one star. Doesn’t display ANYTHING at all. Ended up using a Wunder underground app for my station..Version: 1.6.8

Old iPhone kept to configure wi-fiNewer iPhones cannot configure wi-if on base station, even with 5Ghz disabled. So, old iPhone 5 to the rescue, only natively supporting 2.4Ghz and using older iOS 10. A company to avoid, it appears..Version: 1.6.8

Way too difficultI'm not stupid but I could not get this thing to work. Just says "fail" every time I try to link the app to the WiFi. Fix It!!.Version: 1.6.8

Doesn’t work with modern iOSAs others have pointed out, this doesn’t work with modern iOS. I had to dig out an old android device to update my Wi-Fi password. I understand that I have an older weather station, but I should not have to buy a new one just because I changed my Wi-Fi password..Version: 1.6.9

Horrible app with major bugsUsed this tool to successfully set up my Wx station and had it working continuously for 3 years. Then one day, suddenly no more connection, no device showing as registered on the tool. Can’t register the device again due to an app issue with WiFi connection. Found a thread online with tons of people complaining about the same thing. Developer nowhere to be found. Hundred of dollars sunk into this product and the developer could not care less whether their app functions well or not..Version: 1.6.8

Should be compatible with any mainstream router.Only compatible with slow routers. In a high speed world, this is unacceptable..Version: 1.6.8

Junk softwareGood sensors. It lost connection with my router and after many many hours can’t get it back. Support is useless. Every time I call I get a different solution. The last is it is my router. Don’t understand that since everything else works fine and ther is a lot working just fine. Unless you are willing to spend hours frustrated with this system Don’t buy.Version: 1.6.8

How to setup Wi-Fi in 2021You must use an iPhone or iPad with an older version of iOS. I was able to get this old app to reconfigure my Ambient Weather device via iOS 12.4 on an iPad mini 2. Now this IoT sensor is working with a new WiFi 6 router that has a different SSID and password. iOS 15 does not work..Version: 1.6.8

Worthless appSpent an evening trying to get it to connect to the 2.4 ghz channel, without luck. Times out with unhelpful fail message..Version: 1.6.8

Don’t Bother with this AppThis app automatically assumes that your router SSID is Wi-Fi. Everybody knows that every single router has a different ID. Since you cannot get past that point… The whole rest of the app is worthless!.Version: 1.6.8

AppApp will not display weather information at all. I have loaded ambient weather app and registered it multiple times.Version: 1.6.8

Walk awayThis process will frustrate you to no end. If you’ve already purchased this unit, then save yourself the frustration and accept the fact this unit will never connect to WiFi. If you haven’t purchased this unit, look at a different manufacturer. This isn’t what you want.Version: 1.6.8

CONNECTION ISSUESSet up isa real problem. It is touch and go and instructions are confusing..Version: 1.6.8

Doesn’t do anythingI recently changed my router and have been trying for days to get my weather station back online with no luck. Every time I try to add a new device and input the WiFi password, it spins and spins and then says ‘Fail’. Yes, it does have the 2.4 ghz channel..Version: 1.6.8

Quit the changesThis operated will with my weather station until the update. Now you can’t retrieve the rain history except on a graph. Horrible. 5-5-19.Version: 1.6.8

Literally does nothingAwful.Version: 1.6.8

Horrible interfaceI managed to get my weather station set up despite the abysmal interface of this app. Goodness it needs attention by a professional coder..Version: 1.6.8

Worked great until I replaced my routerThe app is complete junk. Replaced my WiFi router and couldn’t connect this no matter what I did. The app is absolutely useless for any kind of diagnostic..Version: 1.6.8

JUNK APPThe fact that this product/app has issues with dual radio signals should tell you something. Even after disabling the 5Ghz network this crappy app would not recognize my network and would only display “WiFi” as the SSID. They don’t even give you the option to CHANGE the SSID in the app to allow the unit to login to the correct network. Tried multiple times with same results. Would be nice if they fixed this as the weather station itself is AMAZING...just a crappy implementation on the User Interface side of this app..Version: 1.6.8

Poor excuse for real time dataSo far all I can see is yesterday’s data. The app is a zero but there is not one. The panel display is fine. The hardware works well. Don’t bother with the app. Dan. Texas..Version: 1.6.8

Just awfulDoes not see my device, cryptic error messages, driving me crazy!.Version: 1.6.8

Does not workApp launches, but will not connect device to Wifi. This needs to be fixed..Version: 1.6.9

Worthless App is a understatement !!!Will not connect even when all the settings are correct finally had to go to my computer put the same settings in connected right up. All one has to do is look at all the bad reviews..Version: 1.6.8

Will not connect to WiFiI reset my router and I could not get my ws2902 to connect again. It would try to use the ssid Wi-Fi. You cannot change it. I finally changed my 2.5 ssid to Wi-Fi and it connected..Version: 1.6.8

Decent hardware, useless softwareEasy hardware set up and console is good. The App is useless. Spent an afternoon trying to configure and register with no success. App simply does not work and is not user friendly..Version: 1.6.8

Cannot connect to Wi-Fi. Developer won’t update appThis app is the only thing holding me back and the developers won’t update the app. If I have to buy another weather station. I guarantee it will not be an Ambient Weather station..Version: 1.6.9

Horrible AppPurchased product with sole intent of remotely monitoring weather. App will not recognize my network or allow me to change SSID. Spoke with customer service and they ultimately said there is nothing they can do. Time and money down the drain. Steer clear of this product!!.Version: 1.6.8

Garbage app. Solution? Discontinue!This app seemed to work when I first set up my weather station two years ago. Now, the app is being discontinued and naturally my console doesn’t connect to wifi any longer due to the app not finding my wifi. Rather than fix the problem the solution is to buy more hardware. My hardware is just fine thanks. Last time I buy ambient weather kit..Version: 1.7.0


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