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VeSyncFit App Complaints & User Negative Comments 2024
VeSyncFit app received 63 complaints, negative comments and reviews by users. Have you ever had a bad experience using VeSyncFit? Can you share your negative thoughts about vesyncfit?
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VeSyncFit for Negative User Reviews
✓ Cannot change kids heightCannot change kids height.Version: 1.4.2
✓ Scale works fine but that app has some glaring issuesFirst off I want to say that I absolutely hate the fact that if the app thinks you gained weight or made negative progress, it plays this sound effect like you’re a failure. That’s an awful way to motivate people to use the scale and track their data, and there is no way to turn it off or change the sound or anything. Also, the app seems to have difficulty registering the data coming from the scale. The first time I used it, it told me I had lost 20 pounds, then I weighed myself the next day and I had only lost roughly ten pounds but the app didn’t seem to like that so I had to mess around with it to get the right data in. The scale is nice and works the way it should, but the app is next to useless. Would definitely recommend to buy a different scale with a better app, if you really want the data kept on your phone/mobile device..Version: 1.6.2
✓ Network issuesCan’t really review this comprehensively as I cannot even log in/create an account due to the apps network issues..Version: 1.6.0
✓ Scale Great, App is HorribleSo i got the scale yesterday. it’s confusing how to sync to the app. App isn’t intuitive at all. At least my kids decided the scale is a toy. which is fine, but i accidentally associated all their weights and measurements to my profile. GUESS WHAT! you can’t delete the weight once it’s linked to your profile. If you can, neither me or my wife can figure out how. So now i have a 250 weight with a drop to 64 lbs. the averages are all messed up. So i have to delete my entire profile and start over. At least it’s on Day 2. If you’re going to have a scale used by multiple people, we humans are going to make accidents when linking daily measurements to profiles..Version: 1.6.2
✓ Weird calculusThe app appears to be off by 10% on body fat, and a great deal more on skeletal muscle. It appears to consider BMI in its equation, which uses the insurance industry’s health standard. I can’t say for sure what my visceral fat is, so I’m assuming that reading is correct, but skeletal muscle and body fat don’t come close to correct..Version: 1.4.1
✓ Font size and contrastI have a large display on my iPhone 8 Plus, though I can’t read the metrics as these numbers and data are too small and has a bad contrast due to shifting towards light green on white background. Could you please increase the font size and maybe add shadow so that one can read the data? Thanks.Version: 1.5.3
✓ Needs view format adjustmentOn iPhone 12 (iOS 14.2)cannot read captions below symbols in ‘Trends’ view. Otherwise no complaints..Version: 1.6.3
✓ Really great for tracking progress until it deleted everythingI love the app and the scale. But recently out of nowhere it logged me out of my account to on the app and I lost everything. All my history and progress is just gone.Version: 1.3.3
✓ Stopped working since is 13It still takes my weight but no other information is recorded ..Version: 1.5.0
✓ Useless for tracking trends over time.Suddenly, something is wrong with the scale or the app. Scale is less than a year old. Now, when syncing, it will only update the app with the latest stats of each day. You could weigh in the morning and evening and it will only push the evening weight to the app. If you wait multiple days to sync, it will only update with the last weight each day. If you are trying to track morning weight trends you are no longer able to. It didn’t used to be this way. You could weigh multiple times per day and it would update with all of them on the calendar..Version: 1.3.2
✓ Lost option to display stones!Since the recent update to Version 1.3.0, the App will no longer change the unit display on my Etekcity smart scales to show stones and pounds. I can change to kilos or just pounds no problem. I can still change to show all three options on the App itself. However, my preferred option of showing stones and pounds on the smart scale display is no longer available..Version: 1.3.0
✓ Multiple user support and deleteThe application worked ok but seems like it will sync data even if it is not the your( in my case my brother stepped on the scaled and his data synced to my profile and there is no option to delete. I should able to delete/edit..Version: 1.6.2
✓ Network Problems“The network is not working” is the constant refrain from this app. This renders the smart scale essentially useless (save for displaying weight on the scale itself - like a “dumb” scale)..Version: 1.3.4
✓ Please change the color of the textThe light green text in the app is nearly impossible to read! It should be a very simple css change...why won’t they listen to this feedback and just change it?.Version: 1.6.3
✓ Horrible!! Don’t waste your time or moneyHorrible app. Actually considering returning scale at this point because APP is worthless. Not user friendly at all, glitches everywhere. Can’t even go to the FAQ without getting stuck literally have to restart phone to get out. Doesn’t let you adjust readings. App doesn’t seem to really know what to do with info. The design of this APP is terrible. I’m so disappointed..Version: 1.6.3
✓ Terrible AppIt keeps telling me there is a huge difference in measurements when there really is not. It keeps saving random data that is not even my weight. The numbers it gives you apart from your weight (which is really the only good thing about this combo) are completely off. The scale is pretty good, but i might of gotten a different a scale that has a better app..Version: 1.6.3
✓ Nearly There...As below I think the weight RAG is a little off, green and dark green across the board but I can be borderline red on my actual weight?? Also it would be great to have a muscle mass graph, currently there are only 5 and muscle isn’t included, this could also be contributing to the weight issue above? This would make massive improvements to the app..Version: 1.2.4
✓ Frustrating“The network is not working, please try again later” So I pressed help button to send an email, same response..Version: 1.3.2
✓ Multi User functionality dismalI LOVE the concept of this ap, but as other users have pointed out-over a year ago-it does not work well for multi users. Seems as if the company does not care at all. Which makes me look for a new brand when I replace..Version: 1.5.3
✓ Multiuser Support - Pfft!Overall, the app works pretty well. Had a few glitches with it when I initially installed it on my phone but after working with it a little it made more sense. That said, I found the “multiuser functionality” a bit of a joke. We bought the scale because it would allow me to track my weight automatically through my fitness apps and allow my wife to do the same. What they don’t tell you is that you can only have one account per scale, meaning my wife and I can’t have separate personal accounts so that we don’t get any crossover through the fitness tracking apps AND you can only have one person logged into the account at one time. So if the wife weighs herself after I go to work I have to manually log out of the app on my phone so she can login on her phone. If there is a reason for it I don’t know but seems a bit ridiculous..Version: 1.3.1
✓ New app causing problemsLatest version of app has very unreliable Bluetooth connection. Can not get it to sync with scales and get data to phone. Constantly trying to reset connection, restart app, restart Bluetooth, log in log out. Works once in blue moon..Version: 1.3.1
✓ Been broken and now worse with iOS 16I share the scale with my roommate. He’s 115ish and I’m 165ish. Sometimes it will pop up and let me assign the recent weigh in’s to one or the other, but now his 116 is in my profile and before there was a trash icon you could barely hit in the bottom right to at least remove weigh in’s, since you couldn’t move it, but with iOS 16 I can’t see the icon anymore. My history and trend is now screwed up with this 116 weigh in. Fix this please!!!.Version: 1.6.7
✓ Major design flawsThe app teases you like you can select the date you want to compare your weight with but when you go to select it nothing happens so basically you have to compare your weight with the very first day that you weighed yourself years ago. Also no way to delete past data or erroneous measurements that you don’t want to keep..Version: 1.6.0
✓ Appalling form verification on signup.To use this you have to have an account with a username and password. The password has to be in a certain format and only supports certain characters. Unfortunately, none of this is relayed to the user leaving them to guess which characters are allowed. Has obviously not been user tested nor built to meet any user needs..Version: 1.5.0
✓ The app needs tweakingI like this scale and the app however the app needs some edits. You can’t see what’s on the bottom of the page because the bottom menu is in the way. It’s frustrating when you’re trying to look at your trends because you don’t know which trend you’re looking at..Version: 1.6.7
✓ Not syncingDoes not sync with the iphone. I tried with 2 diffent iphone and nothing..Version: 1.5.3
✓ No network??I keep trying to delete my profile, and all i get is that it cant detect a network, which is the same message i get when i try to set any goals, sync the health app or sync my current weight with the app. It doesn’t matter the network WiFi or Mobile. All i want is to delete my profile..Version: 1.5.3
✓ FitBit Integration Doesn’t WorkI bought the scale specifically so I could use it with my FitBit, unfortunately their browser implementation to log in to the Fitbit account doesn’t work, the form fields cannot be selected so the only way to log in is if you originally set up your fitbit account through Facebook. Really shoddy dev work there..Version: 1.5.3
✓ Horrible experienceI have tried to use this app and scale combination for some weeks. Often I spend ages trying to get a proper reading but it hardly ever works. Don’t waste your money on this. Buy a set of smart scales that actually works. There are loads out there to choose from..Version: 1.4.1
✓ TerribleIt records your numbers just fine but when you want to select a different date to compare against then you better set one you’ll always want because good luck selecting another. Right now mine is stuck on a date back in February (it’s May now) and I can’t do anything to switch it..Version: 1.6.0
✓ Colors!!I like the scale but the app is confusing. There is a dashboard that shows 13 figures about your body in different colors but they are not consistent. You should have a common color theme. For example dark green is the best and light green for average, orange below average and red for bad. So when I look at dashboard I can immediately tell what’s good and what’s needed to be worked on.Version: 1.6.3
✓ Not multi user friendlyWhilst I want all the stats my other half only wants her weight and isn’t interested in the app. This causes an issue as the scales store both weigh ins and put them both into my account (I have both accounts in my phone). Even though her weight is several stones less than mine it isn’t clever enough to assign to her, I only get the ’significant change’ message. The only way is for me to deleted her weights. There needs to be an option to move the weight to another account..Version: 1.3.4
✓ No multi user optionsApp is garbage. You can add additional users, but when one person records a weight it puts it in for all the users and there’s no way to delete a weigh in either. You also cannot have more than 1 person logged in at a time. Very inconvenient. You get what you pay for....Version: 1.3.2
✓ Fields don’t workOther then weight and BMI the other fields don’t work. Would be good to be able to share results with other users using the same scale.Version: 1.3.4
✓ Could be betterApp itself works quite well despite all the negative reviews, my only issue is the “Measurements, Trends, My Account” bar along the bottom hides the lower part of the app, although I could probably work it out I can’t see what all the symbols represent on the Trends page..Version: 1.4.2
✓ Awful upgradeThey combined their fitness app with all their other products, somehow making everything way worse. None of the features work properly, it can’t connect to your devices, it’s about 50/50 if the app will actually log something, if the app does log something it’s probably I correct, but there’s no way to take something out of your history any more. Truly do not get this or their products, there’s way better brands with better products out there..Version: 1.6.7
✓ Completely inconsistent and unreliable Bluetooth connection to your phone after you weigh inThis girl Vesync is terrible. It never has the right day and it doesn’t update daily like it says it supposed to be at the Bluetooth. It’s very random and unpredictable and it’s frustrating when you’re trying to do better. Fix your app or take it down..Version: 1.6.0
✓ Won’t Sync iPhoneCannot sync with iPhone 8 version 13.3.1.Version: 1.6.0
✓ Scales are great, app is awful.Works on a random basis. Doesn’t always provide all data. Needs a way of overriding previous weight and reweighing instantly. Needs more capability to weigh more than one person on more than one phone. Needs considerable work..Version: 1.6.0
✓ Glitches kill the appI’ve had this for 2 month. I’m a scale hawk so I’m alway in it. Trying to edit false weights that aren’t mine is impossible. It tells me I have to select what I’ve already selected. Very annoying. I just want my Bluetooth scale to work.Version: 1.3.3
✓ Please include an athletic profile for more accurate data!I’ve used this for a year and enjoy it for benchmarking my data over time. However, there isn’t an option to identify as athletic in my profile set up. This skews the results and shows my body fat as obese when in fact, I am muscular and lean. It’s frustrating to have so much data and and still be so off-base. Please add this feature..Version: 1.6.3
✓ StupidTho it gives you all the stats you need the actual display is woeful. Good luck reading your growth & progression, barely read the graph because of the rubbish graphics.Version: 1.4.1
✓ Registration requiredAll I want to do is sync the data to Apple health app. Don’t feel comfortable having to create account with email address. Don’t feel comfortable sharing all the data you collect and send to third parties. Just read the privacy policy and it’s very embarrassing. Glad I checked this out before making a final decision to purchase the scale. This is a deal breaker for me..Version: 1.4.2
✓ App UnreadableAfter the latest update for this app, I can’t seem to read any of the labels for the Trends section. Can’t tell what the graphs mean etc. some stats never seem to change. Ideal if your looking to track weight changes but beyond that, not sure was the level of accuracy for subcutaneous fat etc measurements are. Use a trust ol measuring tape and do the maths online for an accurate bmi..Version: 1.6.7
✓ RubbishAbsolutely waste of money. App doesn’t connect to the scales so nothing works. Just an over priced scale with no additional features..Version: 1.5.3
✓ Deleted all accounts!Suddenly my account apparently no longer exists. I use a password manager so am 100% certain my details are correct. Terrible, terrible management of an app! Will no longer use..Version: 1.5.0
✓ Pointless alertsIt keeps popping up a message that something must be wrong with the numbers, when there’s absolutely nothing wrong. My weight will NOT be exacty the same every single day. If it was, I wouldn’t need to use the scale and the app!.Version: 1.5.3
✓ No longer worksSince the last update I have not been able to log in / record or view stats from my scales / or even get onto their website..Version: 1.3.3
✓ Doesn’t work at all well with Apple Dark ModeI generally like the app - works well for me. I use it daily and it pretty much does what I need it to - it’s just forcing me to switch back from IOS dark mode so I can use it... Please fix this Now!.Version: 1.5.0
✓ So far the scale is great, app UI doesn’t seem to fitLike the title says, so far I’ve really liked the scale, and the app looks nice, but it’s not very intuitive. Things get cut off on the bottom and edges of the screens and it just doesn’t seem like the app is very optimized to fit on an iPhone screen..Version: 1.4.2
✓ Not workingIt won’t sync to my iPhone 11.Version: 1.6.7
✓ Discontinued.Upon opening the app, I’m prompted to sign in or create an account. I tap create account. The next page says this app is about to be discontinued and to download and sign up for their whole connected home app instead. I don’t want a whole connected home, nor do I want my email address out there with this company. It needs to have Apple Login..Version: 1.6.6
✓ Bit confusedThink it’s a good app so far however since the first day I weighed in it doesn’t show all the measurements on the measurements page. However I can see them on the trends page but that doesn’t allow me to see the brackets I’m in (high, normal, low etc). A lot of the times when I weigh in it says no biometrics data?.Version: 1.5.3
✓ Works... OKWorks ok just not blown away by it. The colors really bother me, it lets you select a color but they’re all too bright and elementary. I’d like a dark mode or at least be able to select a grey or darker color. Anyway... Sometimes it forgets the data it Bluetooth’s over. Kinda annoying..Version: 1.6.6
✓ Sync issues following latest updateApp originally worked like a charm. Now following the latest update (end of November 2018) it cannot sync the data. Every morning after weighing, it asks me to select the correct user. Same thing the next day and the next day, etc. It’s maddening. If it helps, iPhone XR..Version: 1.3.1
✓ AnnoyedWhen I started using the scale it did not require log in information. Now randomly it asks for info I didn’t set up and I can’t retrieve my info. It does this every week. Then it pulls up my profile with no info required.Version: 1.5.2
✓ Can’t loginI updated an application to the new version and I was sent to login screen, and because of some issues on your side(internet connection is good) I can’t log in and use app and add new measurements. Why do I even need an account somewhere in the internet to use my scales?.Version: 1.4.2
✓ Doesn’t connect to scale, iPhone shows health scaleIt doesn’t connect to the scale, iPhone shows health scale in the Bluetooth settings, but this app cannot connect to its own devices. What a shame.Version: 1.6.0
✓ GenericOnly useful to those who aim to lose weight to be “normal”. Any athletic aim is overlooked and impossible to target..Version: 1.3.3
✓ Wiped my accountApart from how easy it is to sync with the my smart scales... The app was great until i updated it today... now apparently i don't have an account. So now all my data has been wiped... great.Version: 1.4.0
✓ Crashes All the TimeThis app continually says my network isn’t working even when I have full bars for wifi. It continually crashes and won’t sync my data. And today was the final straw when it deleted all of my past data without warning and I can’t get any of it back. Stupid app that isn’t worth the time..Version: 1.6.0
✓ Missing multi user featuresAt home there’s several of us that is using the app and the weight scale. So if one of us goes and checks how it’s doing but there’s data from another person still in the app there’s no way for me to either assign mine to me and the other to my friend’s email so that they have it on their phone or just leave the results in the machine so that the other person could add the data to their phone. Other than that the app is okay.Version: 1.3.0
✓ Not goodI looked at the scale, which received positive reviews, but the app simply is not working. Rather than sync, it keeps telling me to check go see if my Bluetooth is on, but doesn’t go any further than that even though I’m ready to connect. I might be sending this back, but I’m still giving it some hope before I do..Version: 1.3.2
🙂 VeSyncFit Positive Reviews
VeSyncFit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact VeSyncFit.
⛔ VeSyncFit Problems
