- 91.3LEGITIMACY SCORE
- 91.8SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Facelab - Face Editor, Beauty App Complaints & User Negative Comments 2024
Facelab - Face Editor, Beauty app received 151 complaints, negative comments and reviews by users. Have you ever had a bad experience using Facelab - Face Editor, Beauty? Can you share your negative thoughts about facelab - face editor, beauty?
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Facelab - Face Editor, Beauty for Negative User Reviews
✓ I can’t find account settingsHi, I don’t find it easy to find account settings to cancel my subscription on your app. Please can you make this easier? Thanks.Version: 1.25
✓ ScamI never clicked on “start free trial” as soon as I knew it was a payment app, but then when I went back onto the app it had already started?? Please confirm that I will not be charged!! I have emailed the email address already but I want this cancelled please..Version: 1.2
✓ Stolen money BEWARE don’t do “free trial” it’s not free.This app is a scam. Even though you take the free trial and unsubscribe same day, they charge you the monthly $8.99 for a subscription you never authorised. Apple refunded first charge, but will not do it again, even though unauthorised. Apple offer no protection against theses thieves. I spent 2 hours on the phone to apple trying to sort this, so this app does not have access to my credit card through Apple payment. You can’t stop them and Apple will not take action, just keeps taking from your credit card on their behalf. FRAUDSTERS - both of them. Only way out to stop is to cancel your creditcard, which creates a massive headache of having to reestablish all your auto payments for genuine billers. I have also been warned by Apple that even if you cancel the subscription, if you open the app up on another device months later, you don’t get the free trial, they automatically resubscribe you and take $8.99 without advising you? How they get away with such fraud and attack on basic consumer rights, I will never know? I guess with the help of Apple 🙁😡.Version: 1.13
✓ Ok good but I have a problemSo for starters lying is not good second every one is beautiful no matter what they look like they should love themselves the way they are and if people don’t like you for that then they don’t see the beauty within so it is a good edit app but just saying that they should be loved for being themselves..Version: 2.31
✓ Expensive“Download now, it’s free!” says the advert. As soon as you open the app though, you’re ask to start a free 7-day trial and then pay a lot of money! Just for an app to make yourself look fake. Not worth it at all! Girls, stay natural, it’s so much prettier. ❤️.Version: 2.23
✓ False advertisingDownloaded and forced me to pay when I didn’t want to . Don’t download.Version: 1.2
✓ Not happyIt won’t let me cancel my subscription.Version: 1.25
✓ Not as shown hair colour portion is garbageDon’t waste your time.Version: 2.21
✓ Absolute crapThis app is an absolute crap, shaping does not work, face feature change is ugly and the £5.99 a week is absolutely outrageous!! Use Faceapp instead, much better.Version: 2.45
✓ False advertisementThe ad for this app on facebook had a video where the woman changed her hair colour live with very convincing colours. You download the app and you find that it the hair colour change feature works only on saved photos not live. And the quality of the filter is very poor. Much worse than in the ad for sure. But by then you have already subscribed for a steep £7.49 per week. All sane people will unsubscribe immediately, while others who don’t know how to unsubscribe will be stuck paying this company £30 per month. Which is where the company gets its money. I thought there were laws against false advertisement..Version: 1.25
✓ Face lab ratingFace lab is a good app but the creators should understand that most people don’t want to pay for a app. I think that they should give more options to the people who don’t pay and that will get more people’s attention for this specific app. Other wise this app has had no glitches in that matter and makes me and my friends laugh.Version: 2.12
✓ Not even one star, don’t even waste your time with this mediocre appHonestly I thought that at least Ill be able to see how the functions work or what I would be buying if I did, the only thing you will see is to buy their app (no explanation if what, only how much you’re paying), mediocre UI, it looked like one of the webpages full of ads and scams, to be a paid app I would expect more than that, I rather go waste my money on anything else but that. Not worth a penny to me..Version: 2.21
✓ Took my money without knowingI signed up for the 7 day trial and got charged for a week DO NOT SIGN UP.Version: 2.27
✓ Okay tools but ruins photo integrityThis app has some great features, the only problem is that once you make any changes to an image the overall texture of the photo changes and it takes on a lined effect which effectively ruins the photo and makes them look heavily edited. Such a shame.Version: 2.21
✓ Not happy 1How do I unscribe from this company you are taking money from my account and for what.Version: 1.24
✓ Can’t cancel subscriptionI am trying to cancel this app but it won’t let me. Worst app ever.Version: 2.20
✓ AdviceMake it so u can control shadows and how light and dark those shades are.Version: 2.9
✓ No contactI Don’t use this app costing me money and when you try to contact support to delete you can’t so I’m stuck paying for something I don’t want.Version: 1.6
✓ Shady pricing, they try to trick youThe app works fine. It can do a lot, only downside is it’s not 1 click. Pricing is VERY shady. Upon initial download, your given an option for 7.99 per week after 7 day trial (that’s over $400 per year, Adobe photoshop is 1/2 this cost). BUT when you ignore the trial 7.99 price (you can exit but the button is VERY light, probably by design to trick you), then go into the pricing, your given normal app prices ranging from 4.99 per month- $35 per year..Version: 2.23
✓ Poor FormI came to download the app to use the free trial and was told I was charged, this is poor form as I was forced to pay..Version: 1.2
✓ Not as advertisedNot as advertised.Version: 2.14
✓ GoodI think facelab is good because it’s a little trick to make u look better 😜 But it would have earned a 5 starts if you could just get all of the thing for free because I really want lips and juiciness 🙃 so yeah that is my opinion.Version: 2.23
✓ I haven’t used any featureI didn’t subscribed for it. But it charged me 50$. I don’t know how to reach and get refund. I am sorry but not worth the features..Version: 2.23
✓ Where’s the skin filter?That’s the entire reason I use the app...Version: 2.0
✓ Scamming with the free 3 day trialI tried to sign up using the free 3 day trial included with the 1 year subscription and it charged my cc the full amount plus another fee immediately! How do I reverse this charge?.Version: 2.9
✓ Why look like something you are notSeriously this is ridiculous, people who know you have seen YOU. You are not fooling anybody..Version: 2.37
✓ HILARIOUSLY BADThis application is a scam. The $10.49/week price point is laughable for effects that my lil niece Becky could make on her iPad in a few mins. She’s 6. I can’t believe full-grown adults made this application...Version: 2.12
✓ BAD!!Why do I have to have subscription to save the effects? This isn’t a very good app, the filters aren’t even that good!!.Version: 2.8
✓ Without permission Charging me feesI have deleted this app , i no longer use it , I used it once and you are continuing to charge me monthly fees!!! How do I stop this now and get a refund. I DO NOT GIVE PERMISSION TO BE CHARGED ANY FEES. I do not want this app. Please fix this ASAP..Version: 1.11
✓ False infoI was meant to have a one month free trial which has only been 2 weeks & already charged.Version: 1.6
✓ It offered me a 7 day free trialWhen I opened the app gave me the option to a 7 day free trial but instead charged me $9 usd. I wish I could get my money back..Version: 1.25
✓ Free to download? MisleadingYes free to download however you can use it until you agree to sign up for $9 a month - yes you get a weeks trial but it’s still misleading..Version: 1.9
✓ Not good enoughYou have to subscribe to get the full experience.Version: 2.23
✓ Don’t download this app!!!!!!!!!Don’t even download this app!!! I didn’t even press on the free trial and it is charging me and there is no where for me to unsubscribe so just to let you know I don’t want to be charged anymore and I need you to short this out.Version: 1.9
✓ Don’t buyThere isn’t anything this app does that makes it worth buying. It said all the things you could do according to them before you download...can’t do anything without buying though. The free trial is there to show you all the things it can do...just google free editing app and you will find quite a few that do everything this “Pro” paid app does FOR FREE. Don’t buy, I found a few options I am now using. Deleted this immediately..Version: 1.4
✓ False advertisingThe app is great, but I decided to canceled my subscription when the 7 days free trial was NOT yet over because I thought it was too expensive for what it is but they still charged me for the whole year..Version: 2.52
✓ STOP TAKING MY MONEYI cancelled my subscription and despite this continue to be charged for the monthly subscription!! It is confirmed in my subscription tab in my App Store that it has been cancelled. Refund me and stop taking my money!!.Version: 2.54
✓ I didn’t know I was subscribedI deleted and unsubscribed from the app a long time ago but I suddenly get a receipt email and they still charged me money..Version: 1.3
✓ Unusable without subscriptionWould have like to test it without 90% of time closing pop ups, and ignoring ads.Version: 1.11
✓ Not all that natural lookingI signed up for the 1 week trial period and didn’t really find the all that spectacular. Definitely not worth what they charge..Version: 2.9
✓ OkThis game is really good except you can’t do much unless you start a free trial with I can’t do because I’m only young otherwise it’s a good way to make you photos better Thank you for reading.Version: 1.14
✓ Great tool, easy to use... keeps crashingGreat tool, easy to use... keeps crashing.Version: 1.2
✓ BEWARE scam!!They purposely make it so hard for you to cancel your subscription! It autorenews and there’s no button to cancel. I’ve checked their ‘link’ and have tried multiple avenues on iPhone/ Apple. I’d like to cancel and get my money back before it autorenews..Version: 2.1
✓ Crap!!!The app is kinda confusing so I don’t use it! I accidentally accepted to be a prime member which costs £4.99 every 2 weeks. There is nowhere on the app I can select to cancel my subscription so have sent emails & have asked multiple times can they send me info on how to cancel to which I have had no reply!.Version: 2.2
✓ No contractI have never agreed to become premium member and was surprised to receive the receipt from apple..Version: 1.14
✓ It was a horrible experience. They charged $6.99 for nothing.It was a horrible experience. They charged $6.99 for nothing..Version: 1.6
✓ Bought the proI’m only using this for an effective back ground changer using my own photos. I’ve found that even saving my completed project in high resolution, I’m losing quite a bit of detail in the non-edited photo. This defeats my purpose as I need the picture to remain at the highest detail. As far as adding a background, I love the app for that..Version: 2.27
✓ No clear way of cancelling subscriptionI thought I had cancelled my subscription only to see my account t being charged! Please indicate a clear way of cancelling this service!.Version: 1.13
✓ Just bought thisSlow app/lags. Some features don’t work. The app crashed before I could save my photo..Version: 2.4
✓ Rip offI clicked on the app and signed up for a 7 day free trial but then got an email saying it was going to charge me $7 a month and there isn’t an obvious spot to be able to cancel this supposed subscription..Version: 1.3
✓ Fake appHair’s picture totally different with what you see on you pic. I use free app and it’s not match..Version: 2.54
✓ Super expensive for nothing goodDon’t bother. It’s a complete rip off! $10.49/week after subscription..Version: 1.25
✓ BewareWhat rip off trying to get people to unwittingly start a contract that expensive when you can buy other apps for a small initial fee..Version: 1.6
✓ BEWARE A SCAMIt’s says free but beware you’ll be charged for very month or sometimes weekly.Version: 2.2
✓ Cancel subscriptionI’m having a lot of trouble trying to cancel the subscription, I went to your website and there’s no where I can contact anyone. I’m hoping you can help me?!.Version: 1.2
✓ Not as it is advertisedI wanted to change my hair color to prank my friends.I’m pretty sure that the photo shows that you can change your hair color(I’m not sure) and I couldn’t find the option to do so. Also, you have to pay if you want to use the “in app” options. There isn’t anything free except for stuff that you can do with your normal camera roll. Otherwise, the app would probably be cool..Version: 1.2
✓ FraudulentThis app goes out of its way to hide the fact it will start charging you monthly after installing it. Even after the app has been deleted. There is nowhere within the app that enables you to cancel the subscription, which allows them to keep charging people who don’t know you have to go in and unsubscribe through iTunes. It also doesn’t prompt you whatsoever that you’re subscription is beginning, like a lot of other apps do. It also conveniently doesn’t have a contact email or phone number..Version: 1.22
✓ Reported this app for its subscription trapI was charged immediately despite toggling on the option for a free trial. I read some reviews and found the developers answer by saying they “must have had the app installed before”, therefore the free trial does not apply. This is incredibly deceitful. There are many ways they could have designed this user journey and it’s obvious they’ve gone for the option that tricks the most people into subscribing. Moreover, disabling the free trial for pay monthly customers means more money for you once someone falls for this trap. If I don’t get a refund through Apple I’ll go to PayPal..Version: 2.48
✓ Worst purchase scam ever.Downloaded the App... said it was a 7 day trial then a monthly fee of $10.49 which is not what I want. Never used it including the trial period for this reason, yet my credit card has already been billed. Emails to Apple and the software app company remain unanswered. Cannot find anyway to ensure the next renewal fee is cancelled..Version: 1.8
✓ Not nearly as good as FacetuneNot what I expected at all and don’t know how to cancel my monthly subscription..Version: 1.2
✓ Not interestedNot interested.Version: 2.4
✓ Will not allow link to open up existing photos on my phone and is so over pricedWill not allow link to open up existing photos on my phone and is so over priced.Version: 1.13
✓ SCAMI thought I would give it a go but then it kept asking for more money, over and over again and the price of the app is not worth it. I'm surprised that you guys have managed to stay in business or that this is still readily available still. You guys really need to think about your customer base because without us, there is no you..Version: 2.21
✓ Exceptional for a free appThe green screen thing is a bit bad but other then that it’s soo good for a free app, few ads tho.Version: 2.22
✓ Absolutely awful application !!!Don’t ever download this! It’s so expensive and even the worst editing apps will make your pics better then this Facelab app. So expensive !! Every month £4.49 and you can’t even unsubscribe!!! It takes forever until you stop them to take the money from your account!!! Ridiculous !!!!!!!!.Version: 1.5
✓ SholehOverall, , i didnt like the app and a few minutes after i agreed to the 7 day free trial and subscription i changed my mind and wanted to cancel as it said i can right after i agreed to subscribe. It said the subscription can be canceled in setting before the next billing. so immediately i went to setting and clicked on the face lab app to cancel , however it did not give any option to cancel or unsubscribe. No option in phone setting and there wasn't any setting within the app itself. I am very upset i dont want to be charged every month for an app i dont want . I deleted the app anyway. How do i cancel and how to make sure i am not going to be charged every month for a deleted app?.Version: 1.6
✓ Unsuscribe is complicatedPlease can someone tell me how to unsuscribe ?.Version: 1.6
✓ I want to cancel subscriptionI want to cancel the app and no where in the settings can I find my account to cancel..Version: 2.30
✓ I lost moneyTry new app is all bout your luck and this app showed me I have non, I wast time to even open it, there’s no change to choose anthere photo to edit it’s stuck and there’s no more option to go to another photo to edit, and if there’s so you have to upgrade the app to go to up level and there’s no explanation to that from the start only the advertising to hook you to pay and you get nothing for your money, I’ll delete it and I know I just lost.Version: 2.37
✓ Limited featuresNot many features.Version: 2.27
✓ MehThere’s no way to cancel the subscription so I guess I’m stuck with it..Version: 1.6
✓ Worst App EverWhen I downloaded the app it wouldn’t even let me use it. It froze up my whole phone and didn’t even work even though I tried multiple times. Don’t bother downloading it, it’s a waste of time..Version: 2.7
✓ Way too expensivePlenty of other free options that are good (maybe not as good as this app (although I wasn’t able to try it) but still have plenty of tools and lots of basics to transform photos). £33 for a year?! Would have happily paid maximum maybe £5.99 as a one off. Greed loses customers. £5.99 x25,000 is better than £33 x 250.Version: 1.9
✓ Stop charging me after I cancelled my subscriptionYou continue to charge me even though I cancelled my subscription. Stop it.Version: 2.23
✓ Nice, but far from perfectI tried different color hair but it did not look natural, so there’s no way to know how it would really look. The lipstick is very smudged so I can’t tell how the other colors would really look on me. The eyeshadow is crazy, if you want eyeshadow on your eyelid, you have to also have it all under your eyelid. It’s nice, but needs a lot of improvement! One recommendation I’d make is in a add-on for shopping! When you try some of the various makeup, there should be a method of buying that same type/shade from whatever manufacturer you used for that makeup. I liked the foundation better than mine but I can’t tell what makeup or shade it is. You could get a referral fee from that manufacturer if we purchased that makeup from them, and we’d be happy to get makeup that matched our needs..Version: 2.26
✓ Facelab reviewI really enjoy this app, creating better and beautiful images, but however I don’t like the fact that you have to pay this much to have them extra details for your pictures, I think that if you were going to make people pay for them things, make it just £5.00 maximum for a permanent use. And personally I think that more people would take that offer and then you can make more money rather than people thinking “I would never talk that offer” and then never paying you and then you would not get much but if everyone would pay the £5.00 for it, you’d make loads of money! I mean, even a haircut is cheaper than this! Even a real makeover is cheaper!! Please reduce the price and, it could even help you make more too! And also maybe you could give the ability to edit body size and more detail on the body rather than the face. That’s all I have to say but apart from that, I quite like the app! Thank you.Version: 1.8
✓ DONT GET THISFor any of the actual tools to change, like to change the shape of your eyes and lips, etc, you have to pay. The only tools you can use to really make a different is the “re shape” which is terrible! It doesn’t change how your body looks, it’s just blurs it making the picture horrible, not worth 1 star.Version: 1.8
✓ This is scam, don’t trust themIt’s showing free but they charge you as soon as you download the app. I am stuck even can’t cancel the subscription. We need to report them to App Store.Version: 2.3
✓ Please answerI had this app only for a day then deleted it yet I’ve received a email for a bill of $6.99, which makes no sense as I no longer have your app. I’d like some answers to why I’ve been billed and whether I have to pay for it?.Version: 1.4
✓ It’s nonsenseFirst of all this app didn’t even start and started asking for money to pay for all the subscriptions like I couldn’t even use it properly its total waste of time very disappointed.Version: 1.4
✓ No hairstyle optionHas hair colour but not as advertised.Version: 2.28
✓ Cannot delete photos. No trash or delete button!Beware that you cannot delete you pictures when you upload to this app. They do not have a trash button if you accidentally upload pictures you do not want on the app. Even photos that the app uploads without your permission . The app uploaded photos that were personal and I did not select them and I am not able to delete them off the app. I do not want any pictures to be permanent on any app that someone else has the ability to view on the backend. Most people want to delete their pics after editing because of privacy. Do not upload pics that you do not want this private company to have access to in their data system and you cannot delete them!.Version: 2.31
✓ Get me out of this app!How can I stop paying for this - I’ve never used it and tried to unsubscribe (I did so within 10mins of getting the app) but I am still being charged!!! I want my money back please and to cancel this subscription..Version: 1.6
✓ None of the features are accessible unless you pay !Nothing is accessible unless you pay. I wish at least some of the features were free..Version: 1.2
✓ Cannot unsubscribeTried again and again to unsubscribe from this app but developer makes this very difficult so have been paying monthly subs whilst I try to get them to respond to me not a happy bunny grrrrrtt.Version: 1.6
✓ Not a free trialPay attention they charge your credit card right away ! Its not a free trial at all !!!!.Version: 2.57
✓ Face labSomething I wouldn’t use. Not even worth paying for! Sorry, you ask? I tell, the truth..Version: 1.3
✓ This is a fraudNone of the things shown on the ad that made me dl this app, was working without a Plus version purchase!! Just some lousy filters! So it’s NOT free! Deleting it right away!.Version: 2.53
✓ Waste of Money!This is the most frustrating app I have ever used! I can't even say I used it because it keeps freezing and every time I have to close the app and start over. I have not been able to get anything out of it! The app takes forever to open, forever to load up pictures, and will freeze at the very first attempt to edit. I regret paying for a subscription and will most certainly not renew. This was a complete waste of money and I would like to get a refund!.Version: 2.15
✓ I want to unsubscribeNot what I Expected I would like to know how I can unsubscribe from the seven day trial period please.Version: 1.9
✓ If this is a free game why is there a lot purchasing?Honestly every since I wanted to try face lab at the beginning it’s never worked it asked me to purchase I tried the teeth whitening and it doesn’t work neither does the pimple remover and hair works a lot of stuff don’t work unless you purchase it, this is honestly one of my biggest problems for this app I’d recommend letting your app a purchase app because all that’s inside of it is only purchase-able which is sad I like nothing about this app the way it’s developed is really bad if you want the key to success it’s making people’s enjoy the app, not making it a weak purchase app!.Version: 1.6
✓ How I feel about itHi Facelab I would like to say that I think this app is ok but the reason why I think it’s not amazing is because I would hope that the hair colour would look more real and the make up would be a bit better also the background is not very good if u have a phone but there is lots more but i don’t have a lot of time to write this but thank you for your time to read this.Version: 2.21
✓ Bad appSame problem as last comment . Keep getting charged but never upgraded to premium. Can’t find a way to unsubscribe.Version: 1.10
✓ MehThe only thing you don’t have to pay for on this app is a few filters that no one would use and a reshaping tool that distorts your face (not the one they show that slims your face.) The rest is basic tools your iPhone already has like changing how bright the picture is. They do let you at least try the “pro” (in-app purchase) features, but $30 something is pretty ridiculous compared to some other really good face tuning apps. Oh, and the commercials are obnoxious..Version: 1.4
✓ Don’t subscribe as you will find it very hard to cancelI used this a couple of times it was meant to be free! I now find I keep being charged $6.99 per month and cannot cancel it!.Version: 1.9
✓ Not happyCrappy app that didn’t work properly from the start, so I never used it. Now I discover they’ve been billing me every month, $13.49 for months! Not cool.Version: 2.8
✓ I want to cancel my subscriptionI’ve accidentally selected the “free trial” having realised after this you have to automatically pay for it after the trial is over. I have clicked on “write to us” but the app says I need to set up an email address without an explanation on how to do so. Any help on how to cancel my subscription would be appropriated. Thank you..Version: 1.8
✓ Really Unhappy.I saw this app come up as a review when I was looking for a another app so I decided to give it a go. 3: problems straight away. 1: Kept taking more and more money. 2: glitched my whole phone and wouldn’t let me turn of or on my phone. 3: deleted my photos from my iCloud. I am very unhappy and would not recommend this app..Version: 2.9
✓ RubbishCan’t use a single thing without paying a subscription each month. Newsflash people you aren’t the only editing app around. Better sort out the price point real quick 👍🏼.Version: 1.8
✓ Fiddly to useWhilst this app does give you the chance to morph your appearance, I’m not sure that reflects the results of any surgery or non surgical intervention. It is also quite clumsy to use - a finger as a drawing tool isn’t the easiest way to edit your photo.Version: 1.11
✓ Not user friendlyFeatures aren’t good. Not user friendly. Hard to cancel subscription.Version: 2.20
✓ Settings doesn’t existThe app is no better than any free ones. In fact it’s quite basic and silly. Wanted to cancel straight away but you can’t. Will complain to Apple. They shouldn’t be able to produce such a poor app and then not let people cancel..Version: 1.6
✓ RubbishIt’s rubbish and it costs an arm and a leg and I can’t find anything to unsubscribe!!! Don’t get it!!!.Version: 1.8
✓ Need added features!I like the features but when you are trying to retouch the picture is downsided and it makes it difficult to see what your doing. I also wish it had an automatic feature that just fixed everything and you could make adjustments from there!.Version: 2.3
✓ Better before it changedIt’s harder to work now and save pics in my opinion it was better before.Version: 2.4
✓ Keep making changes for the worst!I’ve been using this app for months and they keep changing things and getting rid of some of their best features! Super annoyed and probably will cancel my subscription.Version: 2.41
✓ Fix thisI am beyond disappointed with this app developer. I had a free trail of this app on my old phone so when I was offered a new free trial on my new phone, I downloaded it. I was not told that if you have already had a free trial, you automatically get charged if you try to get a new free trial. I was charged $7.99 for an app that I downloaded just to see if it could correct red-eye. When I contacted Apple they said they couldn’t do anything about it because the app developers are the ones in charge of free trails. So I got scammed out of $7.99..Version: 1.18
✓ Waste of a downloadYou can’t access any features unless you pay for pro. Waste of time.Version: 1.2
✓ Money SuckerI kept this on my phone for 4 hours. It worked fine but I only wanted to use it once and be done with it. I deleted the app, thinking that this would be enough to avoid the $7.99 subscription fee. The company never prompted me to begin the subscription. I was first charged and looked for a way to contact the company to let them know that I had not had app on my phone and that I did not want to have the subscription. I was unable to find their contact information. I was just recently charged again and finally figured out how to cancel my subscription through the settings on my iPhone. If you also had this problem Google “how to cancel a subscription on your iPhone.”.Version: 1.6
✓ Rely on it but could be much betterI rely on this app and I love it, it does what I need it to do and is a great editor but the main issues are how slow it is. It will crash all the time, even if it saves your edits. The reaction time after clicking a tool or the buttons is very slow. I have updated my IOS and have the newest iPhone so I know the problem is in the app and not external. I feel as though these are easy bug fixes and the app just needs to be polished functionality wise. However the options it offers for editing are wonderful, it’s worth paying for. I just wish I didn’t have all the technical difficulties with it (crashing, slow tools, slow reaction)..Version: 2.9
✓ Impossible to CANCEL subscriptionThis app is charging me subscription and no way to cancel!!!!! Sends me on wild goose chase to find method to cancel! Is using very bad tactics to lock you in to charge you from the apple account! Very duplicitous!.Version: 1.2
✓ Hairstyles?Wouid like go find a different hairstyle.Version: 2.45
✓ I want to cancel renewalsCan’t find cancel renewal option please cancel. I want to Cancel this app it’s rubbish why I am still paying ???????.Version: 1.6
✓ Free one week trial ?Point Blank lying and stealing, how awful is that ??? My money back if you have any decency at all ! And don't you dare to tell me that I've subscribed, I've subscribed for one week free trial which the website was saying - IS INCLUDED . And speaking of the answer you gave me - what rudeness. You're honestly trying to tell me that I'm an idiot - I happen to be aware of my actions, including the applications I use - and when it comes to new applications, I always carefully analyze the conditions before I decide to try them. I have gone through many applications of this type and ended my subscription after the free trial period, and none of them robbed me - you take the first place in this category. As for contacting you - I did it - I didn't receive a response - I contacted Apple - the refund was granted but for some reason the money was not returned to my account. So the next step I will take is to contact my bank - I will get this money back one way or another. You are crooks and rude thieves without honor..Version: 2.53
✓ Money, money and more moneyTo access any of the actual things shown in the advertisement, you have to have Pro...not being funny I’m not THAT desperate to change my looks. I understand that you have to make a profit but just chill a little, as someone who actually can’t pay for it as they’re underage with parents who aren’t completely irresponsible and stacked, I can’t use the app at all, basically. Would be great if more options were opened up....Version: 1.4
✓ Not free at allApp charges you straight away, downloaded it and it charged me $6.99! Wanted to try the free trial, obviously NOT free! Want my money back!!.Version: 1.2
✓ I cancelled my subscription but still charges meHow to refund my money!.Version: 2.47
✓ Don’t get it unless your willing to payI got this app hoping that you wouldn’t need to pay. I opened it and it forces you to pay..Version: 1.0
✓ Watch out for this appIt doesn’t do anything much at all and when I tried to cancel my subscription before the due date, it’s very difficult to find where to do it. They deliberately made it difficult I’m sure. I still haven’t managed to unsubscribe and I need to do it before the trial period ends. Help would be appreciated please!.Version: 1.6
✓ ThievesDon’t bother with these fraudsters! They give you a week free trial but then charge you monthly with no option to cancel the subscription unless you phone Apple!!! Had to delete my payment details so they couldn’t charge me. Time wasters..Version: 1.7
✓ Cannot unsubscribeThe app won’t let me unsubscribe?.Version: 2.21
✓ Cool idea but not to rent foreverLike other apps here you can’t own this you have to rent it , the app is a bit slow on my iPhone 13 pro max , got the app to fix a tiny detail but couldn’t do it cause I didn’t wanted to rent it just for a few minutes . I guess the dev wants to make money by renting it but if for anyone who has any reasoning or common sense it just not worth it..Version: 2.30
✓ Not happyI have emailed twice asking for help but no reply. I have the premium subscription but something is wrong with the app in that it turns orange and goes very dark. Their customer service is woeful and the app only works for a short time..Version: 1.25
✓ 🤷🏽♀️Don’t know how it was didn’t use it, took so freakin long to download that I just texted the pics to myself, did it on my computer, and then deleted the app before it ever downloaded fully.Version: 2.18
✓ False AdvertisingYeah they get you with the free download ... but there’s nothing in the app you can use without paying .. 😴 not to mention the constant advert pop up 👋🏻 deleted.Version: 1.6
✓ RatingTo much in-app purchases. You have to pay for majority of the features..Version: 2.43
✓ Not even detecting my features properlyOther free editors are better than this!! I ahve taken a front on photo to test out, and it’s not even detecting my nose or lips properly. You also cannot change the eye colour and the face blur is hopeless. Would defiantly not be paying for this..Version: 1.2
✓ Subscribed without consentThey subscribed me without my consent for $10 per week..Version: 2.3
✓ Yeah, noNot impressed. A lot of Commercials!!!.Version: 2.42
✓ CancellationJe désire canceller et recevoir un remboursement < 10.$ >.Version: 2.12
✓ Scam!!!I had no pressed into the free trial as I did not realise the app would cost when advertised however on going back into the app to delete it, the free trial had started and although the advertisement claims ‘ click the unsubscribe button to cancel subscription’. This is nowhere to be found!!! Infuriating !!!.Version: 1.6
✓ Ok but it needs a lot of fixingThis app looks nothing like the adds due and unless this is for the premium pack (which mostly everything is) I don’t see the button where you can change your hair color which was in the add so I’m also seeing other features that we in the add but not here. I think you guys really need to stop making everything premium because not everybody wants to spend there money on a dumb app that just changes your features a little bit. I think you should take some things off the premium pack so people can use them for free and add the features that you put in the add so people can actually use what they came for..Version: 1.24
✓ Worst App EverDon’t bother downloading this app complete waste of time as soon as I downloaded it it was asking for money and when I tried to save it it asked for money again do not recommend this app was no use and a waste of time..Version: 2.23
✓ You can’t see anything without committingIt doesn’t even let me see anything until I pay. I’m happy to pay but I want to see first if I like it ☹️.Version: 2.59
✓ Terrible appBought the premium package deal for $35/yr attempted to cancel it prior to the next payment due date and thought it went through and now I looked at my subscriptions and it’s still there listed as active when I know I cancelled it so I don’t know why it’s still there when it shouldn’t be, I even deleted it off my phone when I cancelled the subscription but it says it won’t expire until March! Really?.Version: 1.21
✓ Leaves an obnoxious watermarkLeaves an obnoxious watermark on anything you do with it don’t bother..Version: 2.58
✓ Might as well make the actual app cost moneyWhen I tried to edit my face, everything required pro, and I don’t have the money to buy that. So I couldn’t do anything on the app.Version: 1.5
✓ NulNul.Version: 2.30
✓ Who needs a subscription to an editing app?Wanted to give it a try. Found out instead of a one time charge it’s a monthly cost. Figured I’d give the free version a try to see what’s so awesome that makes it worth $5 a month. But I couldn’t do anything different than what my normal camera has since without providing a credit card you can’t test any of the stuff they claim the app can do. Hard pass for me..Version: 1.3
✓ Why so blurryI like the app it’s just that when you click reshape and try to reshape it then it becomes blurry. This needs to be fixed and other than that I think it’s pretty good.Version: 1.14
✓ UnhappyHow do we get out of this. Daughter accidentally downloaded. I cannot cancel..Version: 1.10
✓ Bad!!!I kept this on my phone for the free trial week, I did not like the app, I did not authorize the subscription to be maintained, I have deducted 4 times the value of the app which I do not use, I tried to get the money back and not It was possible, so I pay for an app that I don't use, that I don't like and for which I am discounted every week. I want my refund to my account of the 4 invoices charged..Version: 1.22
✓ MehThis app is a little confusing at first but it makes your photos look so cute.Version: 2.23
✓ App is constantly crashing while editingI spend a good amount of time using the background blur and detailing out certain spots it misses and the app has crashed time after time and not saved my work. I have started over for the last time I’ll be moving to a different photo editing app. I am thankful I didn’t purchase the pro version because I would be peeved if this happened and I actually paid for it..Version: 2.37
✓ TerribleWould not use again.Version: 2.30
✓ Can’t cancelNot ok, EVERYONE READ REVIEWS before getting the free trail, there is no way of canceling you subscription !!.Version: 1.2
✓ Not even in the runningThis is not the best selfie app out there. Don't waste your time. It looks like it would be useful, but with other apps out there that do the exact same thing, but with better control over the tools, quality of picture, and more options. I signed up for the trial to see if this app would be more useful for anyone and because of the cost for premium, it's just not worth it..Version: 1.17
✓ App keeps crashingEvery time I use the brush and eraser tools, the app keeps crashing. This happens despite constantly updating the app, my phone and after a re install. Developers keep saying they'll look into this, but nothing ever changes. Latest update today is even worse!.Version: 2.42
✓ Can’t cancel subscriptionI signed up for a “free 7 day trial” after it commences regular payments come out of your account and the app makes it extremely difficult to stop the subscription/payments - I cannot locate it anywhere!.Version: 1.2
✓ Crashes constantlyDo not get this editor. Facelab has potential to be a great photo editor but it has too many problems. It has been crashing constantly. This company has not updated or fixed the bug in over a year. With all the money coming in from subscribers, none of it goes to fixing the performance. I do not recommend..Version: 2.56
✓ FacelabHorrible site. Cancelled free trial on day 1 of trial. Yet you charge me for a costly subscription which I don’t want. Was unable to decipher the app. Please reimburse..Version: 2.23
🙂 Facelab - Face Editor, Beauty Positive Reviews
Facelab - Face Editor, Beauty works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Facelab - Face Editor, Beauty.
⛔ Facelab - Face Editor, Beauty Problems
