KinderSmart Ohio Negative Reviews

KinderSmart Ohio App Complaints & User Negative Comments 2024

KinderSmart Ohio app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using KinderSmart Ohio? Can you share your negative thoughts about kindersmart ohio?

KinderSmart Ohio for Negative User Reviews

✓ QR code Scan LocationIt seems pretty easy but would the parents scan the QR code on the tablet or is there an additional physical sign in sheet to scan for the parents? And what if the provider doesn’t have access to WiFi would the location of the transaction display the location of the transaction outside of the place of care if sign in with the tablet is running off WiFi elsewhere?.Mamabear2222Version: 2.1.51

✓ Sign inHaving a problem with app on my phone saying device not registered but I have same phone nothing changed.DivaQueenDivaVersion: 2.1.51

✓ Doesn’t check my child inI scan the code every morning and it will not scan my child in unless I physically go into the daycare and use there tablet and all of that. Which shouldn’t be the case.Babygirl2711Version: 2.1.69

✓ Gives away personal informationIf you use this app, please be careful of sensitive information. 4th time I’ve had my account show EVERY message from other parents. With sensitive information. Unless you’re required to use this app, steer far away. They do not care about personal information being sent to everyone on the app, makes you wonder what they do with all the information they have already. Zero information security here..Josh1990A1Version: 2.1.69

✓ Keeps crashing my phoneI like the app, except I have to restart my phone every time after I use the QR scanner, bc it crashes my iPhone8. I get a pop up that “no SIM” card is installed , and have to restart my phone..BungadineVersion: 2.1.51

✓ Version pre pandemic was betterYou used to be able to see all data (clock in, clock out times, days absent etc) WITHOUT having to scan the qr code before the pandemic happened. Now you have to be at the facility to scan the qr code before being able to see anything. It was beneficial beforehand to see the data so I could plan appropriately to pick them up if their hours hadn’t been met, or to remind myself how many absent days they had left etc. This new version is not helpful at all being you can’t see anything without being at the facility and at that point, I could just ask the daycare director what I needed to know..P1ttbulVersion: 2.1.69

✓ Unable to useConsistently receiving error message, takes at least 10 minutes before I can actually sign in and that’s if the app allows me..Misz LadiiVersion: 2.1.69

✓ App stopped working out of the blueThe app has been working ok for months without issue, then this week it won’t let me do anything on it. Opening it immediately takes me to the QR Code sign-in page, but won’t scan anything successfully. I’ve tried scanning the normal sign-in QR and the original Registration QR, neither works. I tried uninstalling and reinstalling multiple times, doesn’t do anything and it keeps taking me to that same scan page without any option to register. The app is not functioning at all for me..GraemeHensonVersion: 2.1.69

KinderSmart Ohio works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact KinderSmart Ohio.