Lumosity Mind - Meditation App App Negative ReviewsLumos Labs, Inc.

Lumosity Mind - Meditation App Negative Reviews

4.7
4.79294 star

Total 28 Negative Reviews

Lumosity Mind - Meditation App App Complaints & User Negative Comments 2024

Lumosity Mind - Meditation App app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lumosity Mind - Meditation App? Can you share your negative thoughts about lumosity mind - meditation app?

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Lumosity Mind - Meditation App for Negative User Reviews

I like the content, just wish it would have more for sleep.I just wish they would add new sleep meditations/stories… there’s only so many times one can listen to Amazon Rainforest Trek (etc) before it stops being effective..Version: 1.1.18

Can’t log inLoved this app and kinda depended on it to ease my anxiety so I could sleep quite frequently. Now all the sudden I can’t access my account and I can’t make a new one. I tried resetting my password but it just sends me a link that leads me opening 9 million apps and still can’t get in. So disappointing. I haven’t been able to sleep it’s 8am already and no sleep. Idk what else to do.Version: 1.1.17

Wonderful , but costsVery disappointed that it is a separate cost from Lumosity. Have been a member a long time and the mindfulness use to be part of the main app. Not sure I am willing to pay an additional $60 a year for something that was once included..Version: 1.1.6

I don’t know.I opened the app excited and ready to use it but there is one problem. I can select options but I after that I cant get past the loading screen. I just want this glitch to be fixed..Version: 1.1.13

Technical faultMine just says you have arrived, is this what its all about?.Version: 1.1.13

Lumosity Mind Potentiality Valuable App Diminished by Voice I’d GuideThe meditation program is well thought out and well designed BUT the choice of using a young woman with a childish, high pitched, breathy voice was so unwise. Personally speaking I can’t bear to listen to that voice for more than 30 seconds. This app would be improved if it had a choice of voices; one of which was lower pitched. Sadly I have to use a different app: one not so well designed but using a guide with a professional voice..Version: 1.1.5

It doesn’t even loadWhen you open the app it says your have arrived.’ Then nothing happens..Version: 1.1.10

Now useless because of price gouging .I can code this app myself in 3 days $0 and yet you ask for $80 a year? I will not pay that. Nobody should be ripped off like that..Version: 1.1.13

Bring back the oldCan’t even get the new mind Lumosity to work I used to do this before going to bed, earphones in, breath circle and I would go to sleep relaxed. Can’t even open or get the app I downloaded to even work!.Version: 1.1.7

Hello?They’ve seemed to have abandoned this app. Love the app but it needs updating and improvements, as all apps require. Very disappointing to see, especially from this previously highly-regarded company..Version: 1.1.17

AA.Version: 1.1.17

Where is the dot!!I used the dot in the middle of the screen which you put you thumb on for and in breath and off for an out breath. I used it everyday and after stressful situations. It was the easiest and most effective way for me to control unhelpful emotions; watching that ball get bigger then smaller. It was something to refocus on....WHY have you gotten rid of it?.Version: 1.1.7

Not freeOnly 7 days free, then $79 after, gets your email at the start. Deleted..Version: 0.49.13

Breathing CircleI used to use the breathing circle ALL the time as well as the meditation that went with it...now it’s gone!!! Please bring them both back!!!.Version: 1.1.13

Good but overpricedThe app is great, I love the features. I believe that it should be cheaper though. Not everyone has that much money to spend on app, we have other things to worry about which is why we are downloading the app in the first place. Because we need to relax. But it should be cheaper..Version: 1.0.8

Help me, please!I would not rate this app so badly if I could get out of the “what brings you here” screen. When I select my choices and say whether or not I want reminders, it started loading. And loading. And loading. AAAAAAAnd loading. I waited about twenty-five minutes before I gave up. What should I do?.Version: 1.1.12

Create Account just to try??Trying out an app before choosing to purchase it means removing the barriers to entry before the user commits, but that’s not just money. Privacy has really come to the forefront in the last handful of years, and while it’s nice to know I can try an app before paying a few bucks to commit, deciding to give my personal information is a far bigger decision today. For a user who is just in testing mode, why do they require an account? Really? That mode can’t be all on-device until they make the choice to purchase? I think you could easily design your app to do that. Then you can place account creation together in the same process with payment, when the user decides to commit; you can even make it part of a welcome process. As it is, I couldn’t even test out this app. Their free trial requires an account before even trying it. Side note: Sign In With Apple would completely moot all of this..Version: 1.1.1

Not easy to log inI tried to sign up but it says that I already have account. I tried to use Forget my password I got an email with a link that takes me again to log in..Version: 1.0.5

Won’t work with existing accountIt wouldn’t let me create a new account because I have an existing account with my email address already on their legacy app. It didn’t let me log in with the existing credentials, so I clicked the forgot my password to reset the login. It sent me an email clearly stating the link was good for 15 minutes and only works once. That takes me to a web page which then takes me back to the app. The app says something didn’t go as planned please try again. I can try the first email or try to reset it again with the same result. So, the instructions conflict with each other and... don’t work. I’m sure the app is great, but you have to be able to use it to tell..Version: 1.1.6

App not workingApp not working - just continues to load during the setup.....Version: 1.1.9

Pricing scheme drove me away1. Create an account (give you my email?) before I’ve even SEEN your app? No thanks. I’m sure you have thousands of bogus emails in your system because this is a really dumb system. 2. Only a 7 day free trial? Needs to be 30 days if you want to hook new users. 3. Pricing at $60 per year only. Hah. Seems like you’re afraid that new users will quit in < 1 year so you’re maximizing revenue on a crappy product. I can afford your fees but your scammy pricing drive me away before I even tried it. DELETE..Version: 1.1.2

It won’t let me in!So frustrating. Makes you set up an account before you can test it out. It recognized my email as having a Lumosity account so it switched from “create an account” to “login to your Lumosity account.” No matter what I do I get an error message. Used the forgot password link. Reset my lunosity password. Logged in using new password. Logged in using Face ID. Waaaaaaay too much effort and I’m not even in yet. Does not bode well for the quality of the app..Version: 1.1.2

Can’t get past the beginningI haven’t been able to get past the “What Brings You Here?” step. The app stalls. I waited, and waited. I walked away, did stuff, came back, still hadn’t gone through. I followed the instructions in the help online. I powered off my phone, deleted the app, reinstalled it, I made sure I had a WiFi connection. Nothing. I wrote customer service. They told me I probably have a slow WiFi connection. I don’t have trouble with my other apps. I tried again a different day. Nothing. So, sorry I’m done. Time to delete it..Version: 1.1.13

Prefer the old versionThe dot that you hold and press to breath in was a great unique aspect on the older version. Why get rid of it?.Version: 1.1.12

No buttonI relied on the button meditations on the original Lumosity app. When you breathe in you would press and hold the button and it really worked for me but now that they switched to a new platform they don’t have it and I don’t know where else to go..Version: 1.1.17

Stop talkingMy 3 stars might be kind. I’m halfway through the focus series and all I can notice is that the narrator talks constantly, making it impossible to focus on whatever I’m supposed to be focusing on. This was especially annoying when I was asked to focus on the sounds around me and all could pay attention to was the voice..Version: 1.1.10

PW reset function is brokenApparently I have a previous Lumosity account but when the app sent me a recovery link, something broke in the process (I tried three times). I see others have had this same problem. Click forgot PW button App advises recovery email sent App offers (nice touch) button to open email Click open email button, email opens Click link in email Get sent to App Store page where you can only click ‘OPEN’ Click OPEN App opens and you’re stuck on same log in page Ironically seethe with rage after doing this three times If this is a built in bug to make potential customers realize their need for meditation, well done! Mission accomplished! 😀.Version: 1.1.1

Not freeThis is a 7 day trial and automatic sign up to full subscription, not a free app which you can choose to upgrade. Even when I said I clicked the cross (to close the window for subscribing) it closed that window but simply carried on in a way that implies it was starting my free trial, without my consent. I have deleted the app. Much too pushy. Especially for an app I was offered as a free app (by the Lumosity app) - this prompt should have specified the offer was of a free 7-day trial. I believe this app would be better if the choice was to try it with either limited access or limited time but without the automatic subscription. Or, if you must have the sub automatic, with a very simple, clear moment when you know you’re signing up for a rolling sub, which also clearly acknowledges if you don’t. Such a shame. The mindfulness meditation game in the original app is lovely. I’ve given it one star as there isn’t an option for: didn’t get past the opening screens..Version: 1.1.4


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