Driver - AI Cloud Dash Cam App Negative ReviewsDriver Technologies Inc.

Driver - AI Cloud Dash Cam Negative Reviews

4.6
4.67507 star

Total 35 Negative Reviews

Driver - AI Cloud Dash Cam App Complaints & User Negative Comments 2024

Driver - AI Cloud Dash Cam app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using Driver - AI Cloud Dash Cam? Can you share your negative thoughts about driver - ai cloud dash cam?

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Driver - AI Cloud Dash Cam for Negative User Reviews

It’s ok I guessI wouldn’t give it too rate due to doesn’t work when app is closed, it still records your trip but not video it, also noticed it’s recording a loads of false trips, checked a few times and suppose to all other the place by my house, apparently gone through it and a loads of other houses lol,, but other than that it’s ok for small trips but app always needs to be open, also this app provide navigation.Version: 6.2.5

Lots of bugsUsed this for a few weeks. At first the very shaky images. Could do with some image stabilisation. Then had a big trip. When I went back through image file. Only a few minutes had recorded. 😡😡😡.Version: 6.1.6

App worked great for the most part......until last week when I would turn my music on my phone and then turn the recording on the app and the music starts playing very faintly through the phone and not the Bluetooth receiver. Disappointed because I didn’t have this problem until recently and I’ve been using this app for months. I was hoping there would be an app update but there currently isn’t one. This keeps happening I’m going to have to find another way to record my drives.Version: 4.8.2

Crashes a lot….Not happy because it’s always crashing..Version: 6.0.3

Poor amera angleIt can’t record in wide angle even though an iPhone 11 supports 120 degrees..Version: 5.0.21

Mauvais prixAbonnement de 120$ par ans alors qu’on peut s'acheter une dashcam pour 100$.Version: 6.4.13

DunnoStop asking how I rate the app when I’ve just downloaded it. I don’t know how good it is. So I gave it one star..Version: 6.1.8

Failed to record video properlyThis app has mostly been good but let me down when I wanted to replay a video. it’s all messed up and only playing audio. It also has half the audio so I don’t know if I can depend on this app. Good thing it wasn’t an accident but I wanted to review something that happened on the road and now I can’t. I’ll be seeing if there’s any better options but for now this app remains my main app and the rating stays 3 stars till it can price itself better..Version: 6.0.0

Excellent Idea - Execution Is WantingI want to love this app and the idea of using a single device for everything. But navigation is nearly invisible and sometimes I prefer navigation up front so I can see turns coming up when I’m joyriding in the mountains. This app just needs navigation built into it so you can minimize the video and see full screen maps without needing to run this app in the background. Do that and this app ends the need to buy a separate dashcam..Version: 5.0.13

Bullied into premiumI feel bullied into premium. I used to be able to throw my phone on the mount and start driving. Now, after I start driving, I’ll notice the premium subscription pop screen came up. So I have to reach over and hit that x while driving. I see no “don’t show this message again” button - only the option to pay to remove it. It’s a safety hazard..Version: 6.4.13

Bad applicationI had this application for 3 months it was superb and perfect .the videos were very nice until last update 2 weeks ago the app become the most annoying app crashes all the time videos stop after 1min recording then videos not there you can’t even play 1 min recorded video ..I was willing and ready to pay for the app if they changed there mind .now no way I will pay a dime for it after those issues I don’t trust them ..Version: 5.0.2

Very basic poor footageNot the best it’s very basics and when it rains the camera only focuses on the windshield due to the wiper blades so no useful footage Phone used Apple iPhone 13 Max Pro.Version: 6.2.5

It's almost good.I haven't seen any dash cam app as good as this one so far. But, this app really frustrates me. I have two phones, one is an old phone i chose to reuse as a dash cam. (an iphone 7) and it works ok, sometimes. Trying to rewatch videos and export videos is horrible. I have to wait about an hour to export a video to my other phone. Sometimes the video is just frozen on one frame and renders the entire video useless. I tried to log into one account on both my phones. Hoping that it would transfer videos more quickly, but no. They act like completely unrelated accounts. So, I chose to purchase the premium because of the "cloud feature" but, still doesn't work. I logged into my account with premium on both phones, but it only works one phone. And logging in is so strange. You press "Login / Create Account" and login. Then it says "success" but still shows the option to enter, and to login / create account. That isn't a functional error. It just confuses me a lot..Version: 6.0.1

BrilliantMy old dash cam was rubbish. It was a Wi-Fi with a rubbish app. I put up with it for too long. Thought I’d try an app until I got a new make of dash cam. Turns out this is unbelievable. A free app that is actually fantastic. Download it and see. UPDATE. Been using the app for awhile now. It’s still brilliant but over heats the phone after 1 hour of use. So it’s fantastic for short journeys only..Version: 5.0.19

Does not work properlyIf you use navigation from the app button it stops recording when you switch to gps..Version: 5.0.16

App gets to where it won’t openI use this app for my everyday driving, but ever so often I will click on the app to open it and it won’t load, it will go off and go back to my Home Screen than I have to delete the app than go to the App Store and download the app again, and when I do that it erases all the videos of the trips that I have made and all of the points I have accumulated so I have to start all over, but I love having the security of this app while I’m driving.Version: 4.6.3

Doesn’t work while using navigationVideo stops recording if you switch to navigation. Needs to stay active while using Maps, otherwise not very useful..Version: 6.4.2

It’s good BUT!!I first started using this app about a year ago. Due to me have way to many saved videos it’s was starting to run slow( so I thought). I would have taken days to delete all of them ( even though it should be deleted after 30days it wasn’t) so I decided to just uninstall the app and reinstall it. After installing it and using it for a couple of days I noticed I was still taking long to open the app and start recording when I start a drive. Didn’t think to much of it. I also noticed that they took away showing what your speed was your driving. They took away the forward collision warning as well, but I can live with that. It the speed they took away is why I gave it 3 stars and now is super slow to do anything. I thought about the subscription but if the app is this slow I’m not willing to pay for it. Do better Drive you had a really good dash cam now is ok.Version: 6.1.7

Okay easy to use app with some bugs and one important missing feature.The app is straightforward and simplistic. There is an audio bug which others have expressed when using car pay. The issue is when using CarPlay with the app the vehicle switches from “audio” output type to “voice” output type. Think phone call. Your car play unit will funnel audio out of one or two front speakers leading to low volume and tinny music and podcasts. I have been able to work around the issue by starting the driver app first, starting the recording, leaving the app and start music or podcasts then going back to the app and restarting video. This works 85% of the time but is finicky and doesn’t always work first shot. The HUGE missing feature is the ability to record video using the wide angle lens. Dash cams have a larger FOV to capture vehicles at intersections. Only being able to use the main lens is problematic because it cuts out huge areas that would accurately show an incident. This to me is an obvious flaw and one I’m hoping the developers will fix. Not sure if the developers can fix the audio issue though as it seems like it could be a problem with vehicle manufacture head units deciphering what is being connected. This is why it may not happen to some people..Version: 5.0.18

Great app as a work in progress!I’ll have to say, so far, my experience with using the app hasn’t been great. However, the developers have proven so far to be interested in improving! We addressed most of my previous concerns. Apple has placed multiple restrictions on how the app functions in the background... which explains why it crashes when other apps are active. Not yet up to 5 stars, but I’m excited to see how things will improve and if I can aid in the process. 5 stars in the works!.Version: 4.7.0

One flaw that made this app uselessI just started driving for Lyft and I actually had a situation where a dash cam would have been extremely helpful (violent passengers). That convinced me to get one and I’ve been trying cam after cam to find what I need and I stumbled across this app thinking ‘FINALLY!’ Nope. This app is not able to record UNLESS THE APP ITSELF IS OPEN. Which is ok for normal drivers but rideshare drivers need the rideshare app to be open. So unfortunately as excited as I was, I deleted this app less than an hour later after discovering that =/.Version: 5.0.20

A struggle to get workingIt does record, but sometimes my phone will turn off for no reason while the app is on, and sometimes I can’t reopen the app, it just sits stuck in the load mode. Plus if you delete the app, you lose your driver history, even if you created an account. And it takes forever for your video to load anyways. Just a mediocre dash cam app, will begin using another app for sure now. I never make reviews, but this app frustrated me enough for me to create a review. UPDATE: There are 3 constants in life: Death, Taxes, and Driver app stuck in the Green loading screen.Version: 4.7.4

It’s ok. Here’s How it could be better…1. Let me configure the default navigation app in the settings, so when I click the navigation icon it automatically opens Waze rather than showing me a list of installed and downloadable navigation apps. 2. When I click on the navigation icon, shrink the the video screen into the corner of Waze so that I can see the map. Also keep recording while doing so. This would be the ideal use of the app. I don’t want or need to see what my camera is recording while driving. I just want confirmation that recording is on while using Waze. 3. The toggle options in settings are hard to distinguish. Change from shades of gray to other colors so that it’s easier to see what settings are configured for saving videos, etc… If the above could be implemented then this would be a five star app. Essentially I want Waze and dashcam app to work at the same time..Version: 4.8.3

I can’t turn on the motion accessThere is no option for me to turn in the motion access. I can’t event get it started. I’m using IOS 14.Version: 5.0.0

Nice, but missing key featureEasy to use app, but speed is locked behind premium. Not worth $5/month when I can get that feature with a one time payment of buying a dash cam. Average speed is useless, if I need to fight a ticket, live speed synched to camera and gps is needed. I was pretty excited about this until I realized the speed wasn’t there. I’d be willing to pay a higher one time fee to unlock live speed, but I’m not paying for anymore subscriptions. No wonder people complain about not being able to afford rent when they’re spending their rent money on 100 different subscription services. ETA: they did offer a free trial of premium for me, but I will have to decline as I will not renew and I don’t want to use services that cost you money when I know I won’t be convinced in the end. If it ever becomes available in the free version though, let me know, this is a great app that I would happily use. Another option if you want to still incentivize the premium plan is to have the live speed stored in the video data but not displayed in the free version. So you gotta go premium to see it live, but if you need to defend a ticket with the free version, you can pull up your saved video and see the live speed..Version: 6.2.4

Needs work.Video simply stops before the trip is complete. Crashes or stops recording without error or notification. Leaves unexpected gaps in trip video and data. Great app idea and features when it’s working. It be worth money to make it work for entire trips. Usually crashes at the 30 minute point in a trip. Unless it’s supposed to stop due to demo limitations. The stopping times seem random and due to either phone resources or limitations. Using iPhone 12 Pro Max..Version: 6.0.0

I really want to like itOk first off I have an iPhone 11 ProMax. I am not experiencing any of the issues some users are saying about low volumes while listening to music with the app running nor any phone overheating issues at all. I’m usually using Apple Car Play and can listen to my music and have Apple Maps running and have no heat issues or volume or sound quality issues while this app is running. That’s a plus. My issue is with the recording video size in one giant recording instead of smaller loops. This eats a large amount of storage space on my phone and I have not found a way to delete unwanted recordings except wait a week for each one to drop off via the settings. That won’t cut it with me so now I pick and choose when I really want it to record in order to save space. I received no response as of yet when I emailed 1-2 weeks ago asking if there was a way to delete recordings. I may end up just purchasing a stand alone dashcam. I give them an A for effort though. If I see some improvements I’ll change my rating..Version: 4.8.5

Please help!!!I already emailed support, but I’m following up here as well, also with the purpose of informing other potential users on my experience. The app worked with few glitches for a couple days, and I was getting very excited about exploring all of the features of premium, but then my trips started getting corrupted, and now I can’t get a single trip recorded without the back camera video being essentially blank. Aside from this glaring flaw, the app is amazingly designed, and I really want to use it properly and not have to cancel before my trial renews!.Version: 6.4.13

Does not work, non-existent customer service.I had high hopes for this app. I love the idea of saving money by using an old iPhone as a dash cam, but those hopes were lost pretty quickly. The first couple of times I used it, the app worked well. However, today it stopped working. I recorded the exterior and interior, and in several sessions recorded today, it did not record any exterior. The interior was only a few seconds despite it showing the entire clip was several minutes long and the mileage was recorded. I’m a pretty tech-savvy guy, so I used the usual troubleshooting steps, and the issue persists. I contacted customer service twice about the issue and, as of this writing, have not received a response. I also signed up for premium, where they offer a free mount. They say that I should receive an email within 2 days of subscribing. It has now been more than a week, and no email. I emailed support about this several days ago and have not received a response. As of today, the app doesn’t work on my old iPhone 11 Pro Max, which is very disappointing. I will update my review after I am contacted by support..Version: 6.4.1

I want to give more stars BUT….The app records with no camera footage when the app is not being used! which could be invasion of privacy. it could be recording phone calls, conversations etc..Version: 6.3.1

PoorThe app works well when it actually works, but when it comes down to actually needing the video for one of your trips, it doesn’t actually want to playback or even show there is a video there. So when you need it it doesn’t work..Version: 6.4.6

Low resolution = Deal breakerThe app so far seems fine in free mode. But my iPhone 13 Pro, with its awesome high-resolution cameras and ample storage space, is NOT allowed to take advantage of these capabilities when Driver is recording a trip. The video is frustratingly low-res. License plates are impossible to read on a saved video even on a clear day unless my car is literally only a few feet away. I would consider paying a small subscription fee for this app if high-resolution video was offered. But as it is now, the Driver app is unable to promote itself as a superior dashcam solution because all saved videos are low resolution and thus license plates are basically unreadable..Version: 6.0.4

QuestionCan someone explain to me why the age classification for this app is 4+ years old is that 4+ years old mentally or physically?.Version: 5.0.13

Disappointing. Has potential but too many issues.I like the concept. My phone is always in the car and connected for Apple Car Play so why not use it as my dashcam also. First issue was major overheating and subsequent battery drainage. This happened on a 30 minute journey on a 15 degrees Celsius day in Scotland and with the a/c on as cold as it could be. Hardly a scorching day. After unplugging,battery went from 70% to 10% over a couple of hours. There is an offer of a free cooling phone mount but only for postage within USA. Next,the app stopped recording randomly every 5-15 minutes. I can’t find anywhere in the settings to address this. Every time it stopped I had to reach forward and hit the record button again. Not ideal and it makes the app quite likely to cause an accident rather than record one. When using all the features such as sound,two way camera, collision alert etc I found that the app was draining my battery faster than the car could charge it. This probably contributed to overheating. However even when I turned everything off apart from the front facing camera,it still slowly drained the battery while on charge. When using the sound record feature, the quality of my music sound through Apple Car Play was greatly reduced. Lastly,and more a feature of the phone camera than the app,when driving in rain the camera is all cross eyed and focuses on the raindrops and the wipers rather than the road ahead. I wanted to like this app but there are too many flaws for me. I’ll stick with the dedicated dash cam for now. Thankfully the premium app comes with a 7 day free trial so no harm done. Hopefully the developers can address some of the issues because this could be a great app..Version: 6.3.1

Good Interface but…Good quality recording and easy to use but if you use a secondary device, make sure to turn on airplane mode and turn off WiFi and Bluetooth on iPhone. Also make sure not to let the battery get low. If any push notification or low batt warning comes up, recording will stop. The app will still appear as if it’s recording but upon review, the footage won’t be there anytime after the message. Don’t risk losing potentially valuable footage!.Version: 6.4.10


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