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- 90.8SAFETY SCORE
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Bread Savings App Complaints & User Negative Comments 2024
Bread Savings app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bread Savings? Can you share your negative thoughts about bread savings?
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Bread Savings for Negative User Reviews
✓ Salon centricMy Salon Centric credit card is through Comenity bank, but apparently this app doesn’t work for it. Every other credit card has an app. It’s annoying that I will have to memorize the website to pay my bill. I’m not going to go paperless if there is no other way to be notified of my bills. Come on man!.Version: 2.25.0
✓ CASH ADVANCE FEE BE WARY!!! SCAMThey will charge you an out of this world fee of $10 for transactions they call “quasi cash advance” which means if you are gambling they count that as a cash advance even if it’s not directly converting to cash... And they won’t give you any notice of this or a warning!!! Terrible customer service and Comnetiy bank is terrible terrible this company might be worst than Comcast!!! AVOID AND CLOSE YOUR ACCOUNT IF YOU CAN.Version: 2.15.1
✓ Account Password BugThe savings rate is great. But there is a bug that consistently locks your account and forces a password reset about every other login. Doesn’t matter how secure or insecure the password or whether in-app or in browser, you will constantly have to reset your password. I’ve contacted customer support about this twice with no resolution..Version: 3.3.2
✓ One way onlyEverything works pretty good at first and they do offer very competitive savings account rates but there’s one big catch when you try to transfer money out of your savings account to a external account, well let’s just say it doesn’t work. I would highly discouraged anyone from using this bank or their app..Version: 2.45.0
✓ NO TRANSFER/DEPOSIT INTO ACCOUNT OPTIONThe app seems nice, but there is no “transfer into my account” option. The only way to deposit funds is via check. I don’t get checks. How do I deposit?.Version: 2.43.0
✓ Not the app I need.So I just got a store credit card and Comenity bank is the servicer and this app popped up. But after reading through it, this is not the app I need and at the bottom says to use the account dashboard. Would be nice to have an app to go to for payments and info because every other card I have allows that and I don’t always have the time to go to the web page to do simple checks. 3/5stars is the middle because I don’t know how the app functions one way or the other..Version: 2.40.0
✓ DO NOT USE THIS BANKI REPEAT. DO NOT USE THIS BANK. I have been fighting with them since November to close my account and get a check for my account balance. Except they will not include my initial deposit of $140 in the check. The reason I’m closing the account in the first place is because after messaging them 3 times they would not reflect the $140 deposit in my balance. To be clear the $140 deposit shows in my transaction history but not my balance. I finally called after getting no where with messaging. I was told to send screenshots of THEIR OWN APP to them so they could see the deposit on my end and they would review it. Nothing happened. No call back. 24 hours later I get a message that my account has been frozen and flagged for fraud. All of a sudden I can’t do anything with my account until I provide pictures of my SS Card, driver’s license, and mail. Absolutely insane. They are literally stealing my money and now they want a copy of my SS Card?? Why, so they can steal my identity as well?!?! This bank is an absolute scam. Please, there are so many other online banks. Do not make the mistake that I did..Version: 2.25.0
✓ GarbageThis used to be a great app but it has to have a password reset daily. I’ve asked to have it fixed several times and they did several months ago but it’s back doing the same thing it’s almost enough to make you want to go to do business somewhere else, they are a great bank but they need to get their IT department to fix this. The app is actually pretty good. It’s just the stupid stuff that goes with it. Thank you..Version: 3.1.0
✓ Garbage0 I DID NOT apply for this account! The app DOES NOT work! This account was taken over by Bread savings. All it’s done is screw my credit score and make huge problems trying to maintain this account! I would NOT recommend this bank!.Version: 2.44.0
✓ FrustratingThis app, along with your website has GOT TO BE one of the MOST frustrating things to use. I needed to create the account to sign in to manage and I went to the website , logged in to get the account number only for it to be starred out. Why isn’t there another way to access this info when logging into / signing up on the app? Good lord please fix. It’s all a painful process..Version: 2.25.0
✓ Lousy Phone App InterfaceTwice now I have had difficulties getting a check deposited into my account. I have only attempted to deposit a check twice. Once the check made it through the photo segment and the intake, nothing on the dashboard indicates that there is a pending transaction. Online interest rates may be hire but if the fluidity of service do to use to be lousy, I’ll not be using Bread Online for very long..Version: 3.3.0
✓ Doesn’t Work for PlayStation Card MembersWas very happy with Capital One and then Sony/PlayStation switched to Comenity. Can’t even use the app, which would be much more convenient. Keeps telling me my credentials can’t be verified, even though I can log in using a browser. I have had several problems with the bank overall since the switch. Not happy..Version: 2.14.0
✓ The ease of making depositsIt’s nice that you’ve updated the transfer feature… I no longer have to take pictures of checks for deposit I can just click a button and move money..Version: 2.25.0
✓ LackingThe app is lacking in many areas, it does not show scheduled transfers. The only way to see scheduled transfers is to actually sign in through the website. If I need to sign in to the website in order to get vital account information then what is the purpose of the app?.Version: 2.7.1
✓ Comenity capital make an app alreay!Doesn’t work with comenity capital bank (Bread financial). Frustrating when will they make an app so i can track my spending? I hate logging in & out from a webpage. AAA made us switch over so i have no choice hurry up with the app!.Version: 2.46.0
✓ Credentials don’t work on app, no problem in browser (Firefox, Safari)My Orbitz Visa got moved to this- ok, no problem. But I can’t login to the app, even though I have it OPEN in my browser. Something is not syncing. Not impressed- no way to deal with it via app interface and there is no reason to change my password.Version: 2.25.0
✓ Closed my account and took my moneyI opened an account with bread savings in September of 2022. I kept getting logged out and it kept saying I didn’t finish signing up even though I did.. I called a customer service representative and they helped me. I let the money sit for a few months and recently got locked out again. I had deposited at least $500 and now cannot get in my account again. Customer service is saying I never made an account with them, I have plenty of confirmation emails of when I started my account and even monthly emails letting me know my monthly statements are ready..Version: 2.48.0
✓ 27 minutes on hold - finally hung up!Worst customer service - actually, it’s non-existent: not by messaging, not by phone and worse, they don’t even offer “we’ll call you back when it’s your turn” like other institutions do! Screw this bank!.Version: 2.46.0
✓ Outrageously poor customer serviceOn hold twice for over 40 minutes. Disconnected each time. Link that says “message us” doesn’t work. Can’t access new account information. No account number ever received. Doesn’t recognize my login. They have basically stolen my money and won’t respond. They are thieves!.Version: 2.43.0
✓ Trying to pay a card with this institution is nightmarishI’ve been trying to pay my card balance in full for the last four days and can’t get ahold of anyone nor will it let me download this app. I’ve called the customer service number on the back of the card to no avail. I’ve tried laying on the card app to no avail. Now this app that controls the card won’t let me download it. So all of my attempts have been met with no response. This is a terrible business and I will be cutting this card the second the balance is paid in full never to use a card provided through comenity again when I read the fine print. -Lara.Version: 2.42.2
✓ Link doesn’t workThe reset password links don’t send for the phone and the email links..Version: 3.0.1
✓ Worse company !!!Applied for savings account 10 days ago. Nothing received. Called CustServ, found out it pending a review? CustServ has no idea why, tried to blame July 4 for delay. I said it was over 10 days ago and July 4 was over, everyone was back at work. Wanted to speak to supervisor or manager, no one was available!!! Seriously!!!.Version: 2.42.2
✓ Bad customer service , worse appThe app is barely functional. Bread savings in general is barely functional While the checking side of things is fine, the savings accounts barely ever load, customer service contact center rarely works or they don’t respond to the direct question you ask I had to leave the app & it’s been a headache because the website crashes or loaded forever , even when you clear your cache /cookies.Version: 3.6.0
✓ APYFor a savings account with a pretty good APY why does it not state the current APY in the app? Seems like a simple thing to add. Every other app with a savings account has it. Please add so I can always know what my current APY rate is.Version: 3.8.0
✓ Clunky app, Clunky bankMultiple attempts to open a certificate of deposit for a year using my community savings bank balance. I’ve gotten a denial of approval even though the money is there and there is nothing to approve or deny. Customer service also zero help functions within the app super clunky. I’ve done much better with online banking with CIT Bank. Transferring my money away from here!.Version: 2.25.0
✓ WORST BANK AND APP EVERI’ve had the worst time using this bank. i’ve called several times because my account has been restricted since i’ve opened it and every time I call they never know when it will stop being restricted. I wanted to change banks initially because It’s not easy to put money in from my other bank and now I can’t even take my money out to close the account..Version: 2.25.0
✓ Comenity merge results in declined transactions for a weekWe can’t use our cards at all because they are “transferring to a new system,” which is Bread. They can charge you fees and interest but don’t expect to be able to use your available credit! And they won’t give you a timeframe for when the cards will work again. Totally unacceptable and will be closing our accounts shortly..Version: 2.42.2
✓ Was so looking forward to a banking relationship with Bread SavingsThe opening account process is unlike any other account opening process I have had with any other online bank. I ended up with a partially funded CD, and am still trying to navigate linking another bank account to possibly opening a High Yield Savings Account. The only positive experience at this point is that I was able to reach someone by phone without waiting. However, the representative was not able to assist me in a practical way..Version: 3.1.1
✓ Won’t even let me log inAll my information is correct, but it won’t even let me log into my account. I’ll just have to pay online or call to pay, because this app is worthless..Version: 2.25.0
✓ Poor external account serviceIt is almost impossible to transfer money out to existing external accounts because the system keeps asking to add the same account over and over again. I talked to Jennifer several times and I am still unable to transfer out. I am close to close this account.Version: 2.19.2
✓ Small improvement neededSupport messages sent from a browser don't shop up in the app, and neither do responses from those messages. Fix that, and it's easily 5 stars..Version: 2.7.1
✓ TerribleHad a problem while applying online. Got an account but not an account number. Could not make a new account because I already had an account. Could not get into my account because I don’t have an account number. called customer service and they ACTUALLY told me there’s nothing they can do..Version: 3.3.2
✓ Login Doesn’t WorkUsed exact same login info as it is for the website and wouldn’t work. It seems everyone is having this problem. Good to know it’s not me, it’s a glitch. Needs to be fixed. Will be relying on website now only. I’m not going through the process of resetting passwords for it not to work still..Version: 2.16.1
✓ App is good, support is lackingThe app itself is good and functional, but I feel that support from the bank is connected to it, and the support is lacking, so I just can’t give it a high rating. There are issues with messaging the bank, and after I send a message I often don’t hear back for days. (It took them a week to respond to my last message!).Version: 2.7.1
🙂 Bread Savings Positive Reviews
Bread Savings works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bread Savings.
⛔ Bread Savings Problems
