M1 Dash Cam App Negative ReviewsESCORT Inc.

M1 Dash Cam Negative Reviews

4.7
4.71298 star

Total 34 Negative Reviews

M1 Dash Cam App Complaints & User Negative Comments 2024

M1 Dash Cam app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using M1 Dash Cam? Can you share your negative thoughts about m1 dash cam?

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M1 Dash Cam for Negative User Reviews

M1 camera issuesDoesn’t work good the iphone App. With iphone X ios 12.1 doesn’t work the preview video and records videos. Waiting app update..Version: 1.0

Don’t Buy the M1 until the device or app gets fixed.Connected my new M1 this morning, then installed the app, and have not been able to get the cam and app to work. My iphone X connects via wifi to the device, but i then receive an endless spinning “working” indicator. I started searching online and then found that my issue is not only uncommon, but the norm. Escort charges a premium for its products because we expect them to perform better than the competition. Please Fix this immediately, or i need to return the device..Version: 1.0

Completely Unusable - PLEASE fix this!If you’re going to charge $200 for a dash cam that can only be controlled from an app, then that app better be great. The M1 app is quite the opposite. -cannot see what the camera is seeing so you have no idea if you’re mounting it properly. The screen just keeps spinning with no end. This also means that you cannot live stream. -so you decide to just record a few seconds and then go back to check the footage to see if you placed the camera properly. But NOPE... the app won’t let you check the files or see any recordings. It just gives you an error message. ***So you cannot see what the camera lens sees and you cannot review the footage it does capture.*** I really hope there will be an update within my return window because I had high hopes for this camera and it has done nothing but fail me so far..Version: 1.0

Was great now MehWas a great app but now it won’t ever connect if it is full and live video doesn’t seem to work. iPhone 7.Version: 1.0.3

App shuts down on openingThe app used to work. Now it just closes when it connects to the camera..Version: 1.0.3

Doesn’t work same problem as everyone else.I’m getting the same problem as every other person on here, i.e. won’t load the live feed. I contacted customer support and they tried telling me it’s because my phone is connected to T-Mobile and they’re trying to fix it as soon as possible. What kind of pathetic freaking excuse is that? How does my carrier have anything to do with why my dash camera that has nothing to do with T-Mobile or a cell phone network make it so it won’t load a live feed? Furthermore, it’s worth noting they haven’t put out a single update for the camera since the launch of it 6 months ago. I’m sure they’re trying to fix it as quickly as possible thanks for letting me throw $200 down the drain without even telling me this problem could effect me 👏👌🏻.Version: 1.0

I’ve been super upset with not being able to view recordings or live view since buying thisCustomer service has been no help and still no updates to fix the problem. I don’t recommend this device to anyone until the problem is resolved..Version: 1.0

M1 not for latest phonesI saw a lot of comments on the app endlessly spinning. I tested it on several iPhone models and found it didnt work on the iPhone Xs and Xr but it did work on older phone (I had a 6 and a 7+). I have tried opening a ticket with Cedar Electronics and they now about the issue but will not update the product sell pages to identify issues. It was a real hassle getting a prepaid return label from them until I told them I would dispute per the cc merchant agreement..Version: 1.0

Terrible productWill not connect to phone. Worked ok for 6 months. Updated firmware after it malfunctioned. Now zero. Death spinner or app just shuts off. I have Verizon, so don’t believe it is a certain carrier. Can’t tell if camera is working or not. Junk..Version: 1.0.3

SADWow... DO NOT buy this. I was so happy with my escort 360max... but $215 for a Camara that doesn’t display on the App screen!!! Then when I try to access my video log it tells me “camera is busy” but it’s not recording! So how am I Supposed to know if it’s facing up or down properly. 2 if something happens can I access my videos? I really hope they have an update ASAP and then I’ll update my review. Until then, I will be looking for a new dash cam and app!.Version: 1.0

Unwanted PurchaseI read through this app and it looks likes it’s FREE . I had to use my thumb print to continue the download of this app and it said afterwards ..... thank you for your purchase ! If I did purchase anything here it was UNKNOWINGLY .... and I want it removed . I do not own the camera devise needed for this product nor do I want it . I was looking for a FREE APP . I deleted this App from my phone ..Version: 1.0.3

Defective app - blank screen.IPhone 7+, iOS 12, escort max 360 App does not allow access to photos, does not show streaming. Cam is working, there are images on SD card. But a key function of the product is completely inoperable. called tech support, who after a long wait, connected, and kept asking if cam was connected by Bluetooth. ( there is no Bluetooth on the product) Tech staff could not help, and design staff is apparently overseas, and gone for the day. Very not happy. Very disappointed. Very perturbed. Will revise review if resolved within 24 hours... Seems to have all the hallmarks of a beta release rather than a finished product. Escort, you owe owe me for debugging your product!.Version: 1.0

ErrorI keep on getting “Camera not responding to live path” error please help!.Version: 1.01

DONT BUY DOESN’T WORKAbsolutely do not buy this dash camera. It doesn’t work. The wheel on the App just spins, no live stream, not sure it even records. Never should have been released to market. Just another product that proves escort should be out of business..Version: 1.0

PitifulDoesn’t work with iPhone X with ios12, always shows ‘camera busy’. Initial impressions not positive but will update after looking at the video by pulling the microSim and downloading via the computer..Version: 1.0

App is uselessMy whole purpose of purchasing this dash cam was to be able to view the footage directly from the app. All I get is “camera is busy... please wait”. Escort claims the footage can be viewed instantly. This is total BS. Please fix ASAP..Version: 1.0

Crashes upon startupTried deleting and reinstalling and nothing. Useless..Version: 1.0.3

Hard to say if it’s the app or cameraWhen things work it’s “ok”. Nothing stellar. Like the title said, it’s hard to tell if the glitches are on the camera side or app side. But the app is taking the fall for shortcomings in this case. Some of the pros: -It’s nice to pull footage without removing device -it’s nice to change settings on the fly Cons: -constantly disconnecting or has some sort of failure -can’t delete footage that was automatically tagged by the G sensor -no way to back out from video edit mode. Close app and start over -video downloads are ridiculously slow, even when things are not disconnecting/crashing/failing -no real explanation on some settings (for example G-shock sensor levels are 1-4. Is 1 the highest or the lowest?) I really do have big hopes for escort. They are about the only American dash electronics company. But so far things haven’t changed much. Mediocre products for premium prices. It would be nice if they switched that around the other way..Version: 1.0

Slow app!Great features. App is stupidity slow to access the videos and downloading a video takes a STUPID amount of time. No effort from the developers to fix this at all! No updates in two years!!!.Version: 1.0.3

IPhone XJust got my m1 In installed it the way they said witch was simple, shows it is recording but no live stream or any app functions working other then it just showing it’s loading for something waited about 10-15 min turn it off and on reset my phone and no luck. Escort did not think this thru and should stick to radars.Version: 1.0

Dash camGreat little camera, wish the display would show the mph your driving to support any claims of speeding or reports of misconduct. Just shows date and time..... Other than that it’s great......Version: 1.0.3

Avoid. At least till update or next versionThe camera it’s self is easy to hook up and integrates nicely to my Max 360. That being said this app is horrendous. It’s takes 10 minutes to download a one minute file to your phone. I cant imaging having to wait that long to show a police officer in an emergency situation. Escort I expected better of you at a $200 price point and as a “leader” in technology for radars.Version: 1.0

The app works.. and needs to be fixedGiving this app 3-star review because it does work but also needs to be fixed because if you’re using T-Mobile, the app won’t work unless you turn off cellular data (or go into Airplane mode and then turn Wi-Fi back on). Should be a simple fix for the Escort app development team to make, so once they do I’ll update my review to include more stars and additional feedback..Version: 1.0.3

Connection issues.Constantly loosing connection with my iPhone. Kinda aggravating..Version: 1.0.3

Escort M1Update the camera to see it solves a problem that the camera can not see in the application. no image is shown in the application it comes out loading and nothing happens. a $ 200 camera that does not work and the application has so many flaws and that the company is so recognized is not worth having escort devices.Version: 1.0

SorryCamera itself is fine the plus of a easy install even better. The APP isn’t compatible with IOS12 or 12.1, tested camera with an old 6s on iOS 11. The old phone iOS works. No response from the manufacturer no one is answering their phones. Don’t buy the M1 camera and give these jerks any of your money!.Version: 1.0

Horrible junkNo tech support, no customer service, products not what they used to be. They should be ashamed for what they charge with no support for products. Horrible company..Version: 1.0.3

Basic and disappointingThis app is basic and worthless. Very little thought went into features and usability..Version: 1.0.3

App just ok.There is no way that I can figure out to display vehicle speed along with time and date stamp because the detector knows this info..Version: 1.0.3

ConnectionAlways having connection issues.Version: 1.0.3

Great with one exceptionThe M1 dash cam is great, but the app needs some work. You can’t effectively export a video file properly and that is kind of the whole point of having this camera setup. Most likely can be fixed. But needs to be addressed. Other than that, all is well..Version: 1.0.3

Absolutely worthless!This application is absolutely without a doubt the most WORTHLESS app I have on my iPhone. I have read where ESCORT has blamed it on the phone carrier being T-Mobile and that would not apply to me since my carrier is AT&T which happens to be the second largest network in operation in the US. I would have to honestly say that I am connected to the camera no more than 20% of the time. The additional 80%, It gives me a network error in which I go through the same motions every time of closing the app, switching off the radar camera and bringing them both back up again only to find that at best, 50% of the time it will reconnect. The reconnection is short-lived and it may be 2 to 3 minutes before it shuts off and I get the error message again. Location is not a thing because there are times that it will connect in the morning and then during the evening commute home that same area will not give me a connection. I will be writing a follow-up review after contacting customer service which I hope will not be in vain as so many have previously reported. Again, as this app stands presently, this app is a waste of time to even download. All that it leads to is constant frustration..Version: 1.0

Bad appNot sure why so many positive reviews… The app has never worked well for me. The app will crash and close most of the time. Now the SD card is full and the app just constantly crashes. What a piece of junk..Version: 1.0.3

Worst app imaginableDo not bother buying the M1 dash cam until this app is updated. I bought the dash cam and was extremely excited, however after I got it installed and I opened the app I was in utter disbelief. The app looks like it is stuck in 2009 based off the look. And the functionality isn’t any better. The user interface is absolutely horrible and the app’s connection to the device itself is incredibly poor. It honestly boggles my mind that this company even launched the product with such an embarrassing app to go along with the camera. This product has been out for over a year I believe and they have not pushed a SINGLE update to the app or the dash camera. The fact that this company has such a blatant disregard to its customers concerns is despicable. I can tell you that I will NEVER buy another product from escort EVER..Version: 1.0


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