TeamViewer Assist AR (Pilot) App Negative ReviewsTeamViewer Germany GmbH

TeamViewer Assist AR (Pilot) Negative Reviews

3.7
3.71429 star

Total 15 Negative Reviews

TeamViewer Assist AR (Pilot) App Complaints & User Negative Comments 2024

TeamViewer Assist AR (Pilot) app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using TeamViewer Assist AR (Pilot)? Can you share your negative thoughts about teamviewer assist ar (pilot)?

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TeamViewer Assist AR (Pilot) for Negative User Reviews

Kind of misleadingHonestly, when I downloaded the app I initially expected it to work like the demo that Microsoft did late 2015 for their HoloLens, your video call someone from your headset, and on their tablet, they can write/annotate on YOUR video, and they can see it realtime. Thing is this app doesn't do much in the department of helping others, because you need to make a video yourself and annotate. But what if for instance you're in an airport and your colleagues ask for help in operating a particular device? Well, tough luck then mate. TL;dr: The app is too limited as it is now and it has great potential, but it lacks the interactivity that is necessary between the one asking for help (customer) and the one who's doing the guidance (customer service)..Version: 1.1

Doesn’t do what you want it to doGet rid.Version: 2.21

CrashingKeeps crashing when trying to log into my companies ldap page. Uninstalled and reinstalled and still it crashes..Version: 2.4

No goodDoesn’t work in iPhone 6 from pc.Version: 2.24

Does not work on iPhone 6sJust displays an error message.Version: 1.5

This is a scamI downloaded this application I didn’t like it so I deleted but the app keeps running in the background it doesn’t even let me turn off my cellphone this is a scam.Version: 2.10

App crashed constantlyI was testing this app on my own iPad to see if I could use it to support my Mother-in-law adventures in learning. How disappointed was I when all I could get this app to do was connect and crash. I am using TeamViewer in a Mac with the latates Mojave to connect to my iPad Air 2 running IOS 14.1. I also tried TeamViewer QuickSupport but the screen sharing drops after 10 seconds which would make it impossible to help her. Sorry to see such poor quality attached to the TeamViewer name..Version: 2.18

TeamViewer midlife for techsI was just reading the last post about being able to see the circles and arrows to help explain whoever your helping but with face time zoom and straight up Pictures with the annotation ability this seems like re inventing a square wheel.Version: 2.21

Adding a license is not intuitiveI purchased an annual license and it was assigned to the wrong users account - there is no way to change who the license is assigned to through the web portal. I submitted a support ticket 3 days ago and have received no reply..Version: 2.2

WhyIt does not go too my screen.Version: 1.2

Compatibility!!!Under the App, it clearly has compatible with this device. When I installed the app, first run, it says Not Compatible. You need to work on that..Version: 2.2

Input doesn’t workAfter I connect, tapping does not perform a “click” and I can’t type on the keyboard either :( (from iphone XR).Version: 1.3

Piece of Carp . Doesn’t connectDon’t waste your time.Version: 2.6

TeamViewer stole $2k from me!TeamViewer stole my money, I paid $2k for a lifetime license and just a few years later my license no longer works. Scammers!.Version: 2.31

Not really usefulPersonally I don’t see the use of it. The person on the PC could only place arrows. Not draw. The person with the phone could draw. But very limited what you can do. The picture wasn’t great quality. Also, phone to phone would be more useful. Forgetting that, the PC version should be able to draw. So if you are out field, the person helping back at the office should be able to direct the person aided with drawing. If that makes sense..Version: 1.1


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