- 29.6LEGITIMACY SCORE
- 30.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Yoursafe App Complaints & User Negative Comments 2024
Yoursafe app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yoursafe? Can you share your negative thoughts about yoursafe?
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Yoursafe for Negative User Reviews
✓ They took my moneyIt is so hard to get around the loops and as your mo why sits there they take more and more of it and they make you jump through so many loops and wait time and the charge you and still your money disappears. Very user unfriendly. WHERE IS MY MONEY I WANT IT BACK !.Version: 4.0.2
✓ This app continually crashesHey there, I have tried to verify my ID several times and it won’t even load properly or go past the first page.Version: 2.3.1
✓ QR CODE (fix!!)I agree that this app is annoying. everybody is correct; however, you don’t need a second phone to scan the QR code!! when you open the app and it has you open a browser for the QR, down below at the bottom of the screen it’ll say “open in app instead,” which is very redundant but THATS how you transfer the code over. an annoying app but i need it for sniffies LOL.Version: 2.5
✓ HorribleHorrible app.Version: 4.0.2
✓ UselessDoesn’t work at all. Won’t let you verify your ID as you have Sri scan a QR code but there isn’t one anywhere to scan and know where to explain where it is to even start the process! Absolutely useless! So now I have $400 that I have earned stuck in the ether..Version: 3.0.9
✓ Believe all the bad reviewsThe reviews are horrible and all true.Version: 4.2.4
✓ Dosent workMade an account, app is blank, can’t do I’d verification or anything. It’s useless.Version: 2.3.1
✓ AwfulThis is such a horrible app with zero updates to fix anything. Forgot your pin? Oh well. Good luck trying to reset your password as the button/ link does not work..Version: 4.3.4
✓ UnusableLike literally I just downloaded it and it won’t load anything. Read other reviews about verification process not working but it won’t even load anything within the app, just keeps saying “try again” lol this app is a joke.Version: 4.2.4
✓ HorribleAbsolutely horrible!! Do not get this app. It makes you use another device to verify yourself, then it asks for your ID and Face ID!!! What are they doing with this info? And it NEVER WORKS!!!! It just says “contact support” when I try to verify myself!!!! I’m so stressed I’m just trying to get paid!!! This app is a JOKE.Version: 1.2.1
✓ I NEED HELP!I have been trying for days to verify my I.d and it will not let me under any circumstance! I’m really beginning to get annoyed. I pay cheque is supposed to go in to this account! Please help me..Version: 2.2
✓ Having some issuesI’ve tried to verify my identity 6 different times on the app and each time I get as far as the end of the liveness test but it’s like it’s constantly loading...Version: 2.3.1
✓ Utter dogsh!tThe app doesn’t work, and I’m supposed to receive money I’ve made from an online employer through here. Fix it so I can get my money!!!😡.Version: 4.0.2
✓ SCAM!! Bitsafe blocked my account withholding my money!I opened a Bitsafe account last year, provided all documents and deposited money into my account. Now it’s impossible to login and received an email stating my identity cannot be verified. That’s rich considering they managed to verify my identity when they took money from my account! I will be getting my bank to investigate. Bitsafe needs to be closed down. Avoid all cost this is a scam. You will deposit your money and won’t be able to access it again!.Version: 4.0.2
✓ Negative 5 starsThey don’t deserve anything above a zero! I keep trying to verify my account and it won’t accept it! The reviews were right and I am highly disappointed. We are a new age of technology and it is getting more complicated when it should be more advanced..Version: 4.2.4
✓ DONT DOWNLOADI wish I’d read the reviews before downloading. I have been talking to “support” for about a week and they have no helped me at all. They continue to blame me for the app not verifying me and I can’t access my funds. I’ve tried and tried again but it won’t work and they won’t do anything about it except tell me that I am “welcome to try again”.Version: 2.5
✓ TerribleTerrible app that doesn’t even work. Seems like a scam for your identity information. Sickening. Why do they need all of this info from us? EDIT: I have contacted this company numerous times begging them to delete my account and delete all of my personal information and they refuse to do so. I’m going to have to get Dutch police involved since they are holding on to my private information without my consent. Beyond upsetting..Version: 2.0
✓ Worst finance app everFirst, you have to use a separate device to access the app. They give you a QR code but you can only scan it with your camera, you can’t copy it or scan it in your camera roll. Second, verification process is a joke. You have to submit a scan of your ID, then do facial verification. However, half the time you’ll be sitting there waiting for it to load (which it won’t) and eventually just have to start over. On the occasional loading success, it will just say thank you for submitting, then take you back to the beginning. Impossible to verify. Third, customer support does not care or want to help..Version: 2.3.1
✓ Buyer bewareDO NOT use this company or app. AVOID at all costs. The app is so badly made and the hoops one has to jump through to get verified so you can receive your money is godawful. Truly scam level worthy..Version: 4.3.4
✓ Terrible app interface and useless functionalityApp is useless but there is more. Bitsafe blocked all my outgoing transactions almost 1 year ago. Ever since they have been asking for documents, which I have provided to them in full. I have sent god knows how many emails asking to unblock the frozen 2246 Euros in my account. I have no choice but to file complaints to banking regulatory and consumer rights bodies in Europe. The next step would be to take these scammers to court..Version: 2.3.1
✓ Wish I could rate 0 starsQuite literally the worst app of all time.Version: 4.3.2
✓ Verification doesn’t workVerification doesn’t work and just wasting customers time.Version: 2.5
✓ They must be making hella moneyThey won’t let you identify yourself and then they keep your money.Version: 4.0.2
✓ Passcode is just for showAny 5 digit passcode unlocks the app, not just the passcode you set. It is clearly just for show..Version: 3.0.5
✓ DO NOT GETIf I could give it zero stars I would. Lost 150.00 dollars because of this app. Customer service can’t help you and they don’t call back to help “fix” the problem you have with the app. Verification doesn’t work and they deleted my account after asking for help with getting my money that’s supposed to be transferred to me. This is a scam..Version: 4.2.4
✓ Scammers!!My account is blocked for no reason, I had 150€ on my account. They won’t withdraw it to my account!!!.Version: 4.4.0
✓ HowHow am I supposed to use the app if I can't scan the freakin qr code? I only have one phone, ya'll.Version: 2.2
✓ Verification is a hassleThe app is legit and it works , but verification is a problem , and also it not a nice idea you have to link to another phone before you go in the app .. fix it pls.Version: 2.2
✓ WhyWhy do i have to use another device to scan the QR code? what if i didn’t have an ipad or not xtra device? kind of ridiculous u can’t just screenshot it (like i originally tried) and open your camera roll on the app to scan it???? ummm duh.Version: 1.2.1
✓ TerribleWon’t even let me take a pic of my documents I am a professional photographer using my iPhone 11 Pro Max but app says blu detected and it can’t find my documents I’m using a triple 12mp camera.Version: 2.0
✓ AwfulDoesnt even work, cant scan code.Version: 2.3.1
🙂 Yoursafe Positive Reviews
Yoursafe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Yoursafe.
⛔ Yoursafe Problems
