NEOU: Fitness & Exercise App Negative Reviews

NEOU: Fitness & Exercise App App Complaints & User Negative Comments 2024

NEOU: Fitness & Exercise App app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using NEOU: Fitness & Exercise App? Can you share your negative thoughts about neou: fitness & exercise app?

NEOU: Fitness & Exercise App for Negative User Reviews

✓ Amazing idea, but app is not tv friendlyThis app is truly helpful for anyone that wants to work out but may not have the time to do it. Very easy or difficult workouts that you can stream everywhere! They have a great variety to choose from. I would love to give this app 5 stars however I had a lot of technical difficulties trying to connect the app on my smart tv. When I finally did the app quit on me a lot. I would be in the middle of an exercise and then the app will freeze/buffer and quit out. I would continue to use this app if it was more tv friendly..CooksDVersion: 2.3

✓ FreetrialI will start now. But they charged me for 7 day trials as well. Its not really nice!.KoygavanirodVersion: 3.3.21

✓ Pity but....Constantly freezes during workouts. Will not restart video although the sound continues. Real shame. Looked like a great app.CvgghjfhvxkuxtVersion: 1.4

✓ Video freezes every few minutesI've been using this app for the past few days without much success. I have reliable, fast internet at home, yet every video I've tried to watch freezes every few minutes. The image freezes but the sound keeps going. I have to press the back button to exit and restart which is extremely frustrating. I hope the developers fix this so I can come back and review the content properly!.AnniiezVersion: 1.4

✓ Charged after canceled subscriptionI canceled my subscription before my 1 a week trial ended and I was still charged.ClaudzvallaaaVersion: 2.1.2

✓ Not a free app, subscription required!This is not a free app, you have to subscribe and pay ongoing fees..SarahL2020Version: 2.8

✓ ScamGot the trial period and then it automatically charges a full year after the 7 days. No refunds or anything allowed. Useless support and app bugs out often. DO NOT USE.RyGuy604Version: 3.3.18

✓ Keep disconnecting from Apple TVNot sure what’s going on & whether it’s related to apple or the app but I find videos streaming keep getting disconnected from my iPhone to Apple TV. Great resolution from phone to tv but unfortunately only last for less than 10 mins before having to reconnect it again. Eventually resolved to using NEOU website via smart tv but the format is not as good for both video resolution and the layout of the webpage presented on smart tv..Newbies2Version: 1.4

✓ Awful update!!!This is great app, i use it every day and the classes are brilliant! But the update is so awful! I can’t even see what I’m doing on the app on my Apple TV, I can’t tell what I’m going to press and it’s so hard to move around the screen, I don’t know they even bothered, it was fine before..HelenlouisabVersion: 3.0

✓ Great selection, bad app functionalityThe app has a great selection of workouts and I was really really happy with it until the massive update. It just isn’t working well with my firestick. It sticks, freezes, and moves awkwardly. The picture doesn’t fit my 55in screen. It cuts off the sides and time left display. I could blame it on the TV but everything was working before this update. I also can’t log into the app on my phone. It doesn’t recognize my AOL email address anymore. However, it will login in to a computer. I understand apps have bugs but this is bad and extremely frustrating..MJoiHVersion: 3.2

✓ Good selection of classesI like the variety of classes for all levels. The iOS app design is definitely better than the one for Apple TV which needs a lot of work..Diva997Version: 3.3.10

✓ Bad Dance Timing!!!I am so frustrated!!! I paid for the six month subscription because they had so many “dance” centered work out videos. However, more than half of them don’t even go with the music!!! (Meaning the rhythm, and timing is all off). This is incredibly frustrating when you are trying to be motivated to work out and get your groove on. At first I thought (unfortunately) that their class leaders had no rhythm. However, after doing a little more research it seems that maybe they don’t have music rights (or lost music rights) to some of the class songs, and sloppily dubbed other songs over. I noticed this specifically in a JJ dance video where the teacher specifically taught a combo to the words of a Cardi B song (I got dollars, I got chains) and then something totally different played (while the teacher was saying the lyrics to the other song) and it did not even come close to matching the timing. I realize as a dance teacher myself, that music companies can be pretty difficult about music rights in public videos, but as a large fitness company, that I have to pay a subscription to, they should be more vigilant at making sure the quality of their videos are high, and not sloppily done with music dubbed over without even making sure the rhythms match. Still in my first week of the 14 day trial, and almost certain I will be cancelling my subscription..TehallorVersion: 2.8

✓ Not impressedHad saved loads of concepts and classes updated the app and they’ve all disappeared! Spent ages going through all the classes putting that list together of classes I was going to try 😠 deleted and cancelled subscription.Lustforlife247Version: 3.3.3

✓ FreezesLike everyone says picture freezes and audio keeps going. Very annoying. Considering I would use this app and pay for the subscription if this issue was fixed. Guys you need an update to fix this bug or your reviews are going to continue to suck..Efer2822Version: 2.0

✓ Good Content, Platform Needs WorkAs a group fitness enthusiast, it’s really hard for me to find at home workout that compares to being studio or gym. There is a wide variety of instructors and concepts on NeoU that I’ve been able to find classes that give me a good workout and don’t cause me to roll my eyes on being overly cheesy. However, I haven’t been able to really use the app in some time because with each new update, the app seems to get glitchier and glitchier. On my Firestick, the menu gets cut off and every time I try to do a basic search, I get kicked out of the app or the screen freezes. The last few times I attempted to stream through Chrome Cast, the video either takes a few minutes to load or just gives me the spinning wheel of death. When I’m short on time and trying to fit in a quick 20-30 minute workout, the last thing I want is to struggle for 10 minutes to figure out how to get a video to play..Boymommy13Version: 3.3.16

✓ Has potentialApp seems pretty good however more live classes would be nice. I work evenings & times for live classes don’t work for me. A late morning class would be nice.Byob pleaseVersion: 1.4

✓ ZERO Free Content, Despite ReviewsWith so many reviews raving about free content, I was excited to try this app. I figured there would be a free class in every category (there isn’t), or a select number of free classes per month (there aren’t), or some 10-15 minute free classes to check out before buying into the 45 minutes ones (not a chance). Maybe I can watch just the live classes, at least? NO. So, the reviews are clearly fake, but I thought at least there would be free 5 minute previews showing what the classes were like... something to entice me into buying. Nope!! I got ONE preview. 15 seconds of spoken intro and 15 seconds of ONE little warm up move. EVERY OTHER THING I CLICKED ON ON THE ENTIRE APP said I had to pay the subscription fee to watch it. That’s the extent of the free content. No idea what they paid for those 5-star reviews, but it’s a serious bait and switch..CurseLikeALadyVersion: 2.1.2

✓ At least it’s inexpensiveI’m glad this isn’t particularly expensive because the offerings aren’t great (but a decent substitute while I’m being forced to work out at home). The most frustrating thing is that most of the classes I’ve tried are mislabeled (a lot of “no equipment needed” classes actually do require weights). And a lot of classes claim to be 45 minutes but are actually only 30 something minutes (sorry, but it makes a difference). Today I took a class that was supposed to be a 60 minute HIIT classes but ended up being about 40 minutes of work and FIFTEEN MINUTES of the coach giving a motivational speech at the end about intentions. It was a huge waste of time. Like I said, this will do until I can go back to a real gym, and fortunately it’s not too expensive to keep the subscription for awhile..RideNoJitneyVersion: 2.8

✓ Not worth itThis app doesn’t have any free content. They let you view like 30 seconds of a video (which isn’t enough when there are introductions in the video) and then everything from there out will tell you you need to subscribe. I didn’t see enough of their content to make me even want it. You get more of a sneak peek from their ads on Facebook. They have a one week free trial, but I didn’t do it because I don’t want to go through the effort of canceling it. It’s not worth paying that subscription fee when I already have workout videos that I use at home..CrimsonMoonlightShadowVersion: 2.1.1

✓ New UpdateThe new update is overload on all of my devices. I constantly get an alert on my Mac saying “this website is using significant memory. Closing it may improve responsiveness of your Mac”. Therefore, it drains my battery and my computer starts overheating, which doesn’t happen with any other website. I tried using a lower quality video playback with their settings control, and still had this issue. There used to be volume controls so I could lower/raise the volume and listen to my own music at the same time. This is now gone. I can no longer minimize/half screen the workout without completely stopping the workout. I can no longer log into the app on my phone OR iPad, I sat there waiting for a solid 5 minutes multiple times while the screen “loaded” indefinitely. The updated home page is aesthetically pleasing, but too much is going on and I think that’s why so much has gone wrong. I used to love this app, and recommended it to all my friends, and now I can barely stand to use it..Selena mmmVersion: 3.3.3

✓ The workouts are great. The app is not.They’ve updated their app and it’s awful. I can’t log in anywhere (unless I want to repay!) The support is slow and very informal - which can just be frustrating. Hopefully they can fix the issues!.BANOZ20Version: 3.0

NEOU: Fitness & Exercise App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NEOU: Fitness & Exercise App.