NYCRUNS Brooklyn Marathon App Negative ReviewsNew York City Runs Inc.

NYCRUNS Brooklyn Marathon Negative Reviews

3.0
3.08197 star

Total 11 Negative Reviews

NYCRUNS Brooklyn Marathon App Complaints & User Negative Comments 2023

NYCRUNS Brooklyn Marathon app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using NYCRUNS Brooklyn Marathon? Can you share your negative thoughts about nycruns brooklyn marathon?

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NYCRUNS Brooklyn Marathon for Negative User Reviews

Functionally UselessAs a spectator, the entire point of this app is to track an athlete. The app has no way to search for specific athletes. Instead, you are forced to scroll through a randomly sorted ledger of tens of thousands of racers to find an individual. This is an awful app..Version: 3.0.1

Couldn’t use to follow runner.Had no way to find a registered runner to follow. Kept loading 20 or so runners at a time, & after over 30 min of scrolling & waiting for reloads, gave up & deleted the app. Had no search feature for a runner..Version: 3.0.1

Inaccessible featuresMost features need you to create an account. Your regular nycruns account doesnt work so you have to create a whole new account just for this app with no reason given. Nyrr app doesnt require you to create an account to track runners. No thanks. Deleted..Version: 1.0.0

Truly awful experienceHaving used the app from NYRR for the proper marathon several times, expected this to be a similar experience. Not even close. On the day of the event data isn’t consistently surfaced and displayed, including runners already live on the course. Have both restarted and re-downloaded the app and the same major issues. Half the time it won’t let me pull runners names, the other half it says the event hasn’t started, and am unable to track someone on the chance I do find them and press follow. Truly painful..Version: 3.0.1

Don’t botherIt doesn’t work you can’t track runners. Should be able to on a website. This app is useless.Version: 3.0.1

Barely workWoke up early to track my wife who I added the day before. On race day It deleted her from my app, wouldn’t let me search her and most times wouldn’t even let me open the app. Spectators were limited and forced to use an app that doesn’t work.Version: 3.0.1

OverloadApp couldn’t handle the bandwidth. Inaccurate the whole time. Couldn’t find our people. NO map added to it that helped racers reunite with families. App and race organization both get 1 star..Version: 3.0.1

Where is the search bar?No obvious way to search runners but name or bib number. I’d have to scroll through 2000 names that aren’t even alphabetical!!!!.Version: 3.0.1

Incredibly JankyNo search function to find runners to track?? You have to scroll a list of runners, not in alphabetical (or seemingly any) order…..Version: 3.0.1

??? where’s the search function?Trying to find my friends on this app but i have to go through a million names… where’s the search function on the apple version of this app?.Version: 3.0.1

No search function to track athletes?It’s impossible to track an athletes because there is no search function and THOUSANDS of athletes in the Brooklyn marathon. The list of athletes isn’t even alphabetized. I was scrolling for so long and still couldn’t find my friends. Don’t bother..Version: 3.0.1


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