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Chirp Audiobooks App Complaints & User Negative Comments 2024
Chirp Audiobooks app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chirp Audiobooks? Can you share your negative thoughts about chirp audiobooks?
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Chirp Audiobooks for Negative User Reviews
✓ Deal with the Devil #?Probably because we’ve read countless stories or seen movie plots that involve variations on making a deal with the devil to secure an advantage, this story was very familiar from the outset. I’m a cat lover, so that part of the story resonated deeply. The story was at times sweet, and at others thought provoking as we follow the main character on his journey, navigating his choices at each turn. Despite that connection, it seemed to lack the depth and tension that draw the reader completely into another world: I never really felt compelled to root for the protagonist. In part, I think that’s because death is inevitable for all of us; the only unknowns are how and when, and no amount of dealing will stave it off forever. But maybe I’m taking it too seriously. Maybe it wasn’t intended as anything more than a light-hearted tale that would be the perfect complement to a lazy afternoon in a hammock, enjoying an iced drink..Version: 2.44.4
✓ Oddly BuggyI love the idea of Chirp—buying audiobooks at a discount. I do not love the continued bugginess of the app. For instance, if you close the app while you are in the middle of listening to a book, the file will lose your place and start over from the very beginning of the book. If you put a book on the back burner and stop listening to it for a time (it’s not clear to me how long), the app will automatically delete the file of the book from your phone which will, you guessed it, lose your place. (To be clear, it does not delete the book from your library, it just seems to delete the downloaded copy of the book that I find helps to avoid issues of losing one’s place). This review is just based on the use of the app. In general, if you listen to a book quickly and carefully, you will be fine. If you do some things you should be able to do with apps on your phone, you may have problems. (And, at least in my experience, it is not especially easy to find one’s place again without a fair deal of searching in an audio file)..Version: 4.4.2
✓ Very frustrating app.Stops playing for no reason uninstalled restarted device reinstLled and cant open it.Version: 2.40.6
✓ No iPad versionWhy would I want to look for audiobooks on my iPhone when I have a lovely iPad? Since this app does not have an iPad version (with landscape mode), it's useless to me. I'll stick with the daily emails on my PC and iPad; I'll also continue to use the jetAudio app to listen to my audiobooks..Version: 2.40.2
✓ The sign up process is convolutedPut in email addy for signup, it took me to a preferences screen for books. No password requested. You have to go to the Head icon to set up your password. Then, the winning part, it takes you to a My Library page. That’s it, that’s the app, the My Library page with a pile of dead links, except settings..Version: 4.4.2
✓ End of chapter/trackI finished a book and went on to another book. Well, first off I tried to download it and it wouldn't download. I tried over wifi and over phone service. Then I moved on and decided to try to listen to it anyway. Well, everything was fine until I got to the end of the track and it said conclusion. I went to chapters and they were all check marked. So at the end of every track, it tells me I've finished the book. So I have to manually select my track each time. To make matters worse, chapter 10 is track 9. So I get confused which track to select. And since they aren't downloaded, if I pick the wrong track it takes me 5 minutes before it starts playing and I realize it's the wrong track. Needless to say, this is very inconvenient. I'd rather pay for audible to have a reliable player. I listen in the car and can't be messing with my phone while I'm driving..Version: 2.36.2
✓ No stars means no satisfaction. Must have one but it is wrongRecently purchased new listening material, through the numerous emails you send. Went to open Chirp app to download. Nothing just cute little line art drawing that did nothing. Thought maybe I need to update so went to App Store to run update. Completed. Pressed open nothing but cute little line art. If it won’t work you owe me money. I guess I must continue this diatribe. Siri just popped up to say I received a response to my review. So thinking my review would be somewhere in the reviews I went through them all and found nothing. No help guidance or refund directions. I am not going to publish my email and you obviously are interested in solving my problem or providing a refund. Hope people keep reading theses reviews. I thought it was great at first to but I know better now..Version: 2.25.2
✓ Needs workYou have to keep touching the screen so it doesn’t go dark and the app crash. Sleep timer doesn’t work. Unless an update to fix, will stop buying books..Version: 2.43.7
✓ Can’t manage libraryChirp often has good deals on books by favorite authors, along with some cheap but amusing titles, and the app playback works fine. But I now have over 100 titles and has become really frustrating to view, scan, or manage them. I used the website to create collections (itself an awkward and slow process), but then found that I can’t view collections in the app. The closest I can come is to page and page through the large grid with books listed by author’s FIRST name. What were they thinking? As many other reviewers have noted, you also can’t buy books in the app, but for an impulsive buyer like me that’s probably for the best. Just give me use of collections and I’ll be happy. p.s. I also found that my public library lets me check out audiobooks (free of course) and listen to them with Libby which is an awesome app, so now I only use Chirp if it’s a book I really want to own..Version: 3.1.0
✓ App IssuesLove the selection of sale books but am frustrated by bugs in the app. Sometimes it just stops and I have to reboot and lately the downloads stop and the message is we are not connected to wifi. That’s the point of a download! I am to the point of not buying anymore audio books nor recommending the app. Please fix..Version: 2.40.6
✓ Glitches with appI haven’t listened to one book where the app doesn’t Glitch. I need to close the app and reopen, but then it starts 2 chapters back to where it first started to glitch. I have also not been able to play certain chapters, I need to go to the web to listen to the chapters or remainder of the book. It certainly takes away from the experience and hard to review a book that is difficult to listen to without so much fuss..Version: 2.37.5
✓ Not worth it.You can get discounted books but their titles and authors you’ve never heard of. Not saying they’re bad but all recognizable authors are the same price as audible.I also had a problem with the one book I decided to download for $10 was not a book at all but a short story. Nowhere in the description of the book did it say that it’s a short story. I only noticed after I downloaded it and zoomed in on the thumbnail. So I paid $10 for an hour long short story. That’s a rip off! I also noticed that once you download something and are listening to it there’s no way I’m going back and looking for something else to read through the app. The only thing the app would do was let me search my library. Doesn’t make sense if you want people to buy books and download them..Version: 2.36.2
✓ Biggest Issue With AppThe biggest issue with the app is the lack of ability to see what is available for purchase. I realize that due to Apple restrictions you may not be able to buy within the app, but at least show us what is AVAILABLE for purchase, rather than having to go to the Chirp website. Thanks.Version: 4.0.12
✓ Please fix this appEdit of review- the support group took forever to respond. They pleasantly suggested I re-install the app and retry (I had but did it again). The exact same thing happened (books stop while playing, have to open app and it’s swirling it thinks it’s playing, it restarts in the wrong place). I reached out again and am waiting again for a response. Poor support. App does not work. First off- it’s theoretically a great service with reasonably priced books. It would be a usable app if it worked correctly. As another reviewer stated, it just stops working while you’re using it- usually driving- and you have to stop and open the app to restart it. Dangerous if not simply annoying. Sometimes it starts back at the beginning of a chapter too. I have emailed the support twice with no response. I won’t get another book until this is resolved. And can someone reply?.Version: 1.0.7
✓ Doesn’t always save your progressI have no issues with the audio quality, and I love the chance to get discounted audiobooks but multiple times it’s forgotten my progress and just starts me over from the beginning..Version: 4.4.0
✓ UnreliableSometimes it works and sometimes it doesn’t. It’s great when it works, but it’s unreliable. Also, beware that it will track all the data and link it to you. If that’s a concern for you, then be mindful before buying any audiobooks..Version: 3.0.4
✓ A frustrating audiobook book appI’ve been an Audible member for many years but tried Chirp because it offered a good deal on a book I wanted to read. The app was so frustrating that I looked forward to finishing the book just so I could delete the app. First, the book was organized in short tracks (2-3 minutes) instead of chapters. There were frequent errors in playing the audiobook when the app would buffer. I’d have to close the app and reopen it to resume play. However, when it would restart playback, it would go back at least one track. Additionally, it is not compatible with Apple CarPlay. So the app would often crash during my commute and I’d have to switch to listening to something else for the duration of my commute. I will stick with Libby and Audible..Version: 2.37.5
✓ Meh.Sometimes you can find a gem of a title, but not like on Audible. I use both apps because I just want bestsellers sometimes, or new releases, and Audible lets me do that. But Chirp does give me access to books for cheaper that I otherwise wouldn’t spend $35 a title on which is nice. I will say, though, I don’t know what it is, but the quality is incomparably bad. Chirp regularly sounds like it’s skipping - which is literally impossible. Like every single person reading stutters on the word Chapter. It’s not like I don’t update the app, and it’s digital, so it can’t be skipping, but it’s always like that, no matter what. I also regularly hit play and have it bump back an entire 4, 6, 9 minutes and I’m confused and trying to find my place again, which, when I’m in the car, is impossible unless I pull over. I guess these are annoying things to complain about considering the price, but I just wish it was a little cleaner. I guess for a free app and some random cheap titles though, I shouldn’t complain about any of this..Version: 2.30.4
✓ Decent app; terrible siteI loved Chirp until recently when their site became unusable and impossible to browse. Books are miscategorized (like shoving Marcus Aurelius, George Eliot & other much older works under “Historical Fiction” instead of “Classics”.. you’d think people selling books would know the difference.) But worse is they’ve recently added a ton of shorter media that seems to outnumber the actual books. And I don’t mean an occasional novella, I mean a PBS interview with Jerry Seinfeld under “Teen Fiction” for some reason. If you try to sort any category by price low-high, you’ll see nothing but garbage you don’t want (assuming what you do want is an actual book). Really hoping they get their site under control because until now I was buying from them pretty regularly. Now I’m just saving my money & using Libby..Version: 2.39.13
✓ Fine but could use improvementsI like that you can buy audiobooks from chirp without needing to get locked into a subscription. However, the app itself is pretty glitchy and could use some updates. First, it’s annoying that the “track” numbers and the chapter numbers don’t match. Second, the app seems to stall or freeze anytime I try to jump to a different part of the book, which is annoying since I often listen when falling asleep and often want to go back to catch anything I missed, which usually requires a few jumps to find the right spot. (This remained true even after I downloaded the book rather than just listening to it streaming.) Third, once or twice the app has just completely lost my place in the book and kicked me back to the beginning. That wouldn’t be a huge deal if it were easier to find my spot again, but as I mentioned above, the app seems to get really glitchy when I try to jump to different spots. Finally, it would be nice if they figured out a way to make purchases in the app possible instead of needing to log on to a computer to buy new titles. TLDR: I will definitely use it for audiobooks I cant borrow from the library and appreciate the non-subscription model, but the app is clunky and could use improvements..Version: 3.1.0
✓ I love the books......and I love the readers. There are two things which prevent me from granting five stars: The readings stop for no apparent reason and don’t start up again without opening the app, selecting the book, opening it and hitting the play button. Aggravating if your on a walk, Monumentally aggravating if your driving! In order to continue listening I have to pull over in a safe spot, go through the above procedure to start listening again, then drive off. PLEASE FIX THIS! I have several books in my library, many with similar titles. I am old, and often don’t recall the books I have already read. Can you figure a way to delete a book, or better, mark it as read? That would be great. Thanks.Version: 1.0.7
✓ NOT a better choice than AudibleYes, there are audiobooks available for cheaper than Audible, but they are older or lesser known books. Popular or recent books are the same cost as Audible, making Audible the better choice because with a subscription I can get a $25 audio book for $15. If you are a random reader and enjoy taking chances on books, Chirp can be the better choice. I gave one of their daily bargains a chance and the book was fine, but the app is a mess. The audio has skipped a few times backtracking a min or two. This I can live with. What really frustrates me is that it rarely starts my listening where I left off. A few times it started me a chapter or two behind, but this last time it started me in such an odd spot I couldn’t even find where I left off! And I had only paused it for maybe 5 min! I’m glad I tried it, but I won’t do it again..Version: 2.27.3
✓ Killing TrailThis was only my 2nd audio book and I quickly realized how important the narration is, although I enjoyed the story I personally did not like the narrator’s voice/pitch/tone, so being somewhat distracted by it lessened listening pleasure..Version: 2.41.1
✓ Great idea, app needs some polishingI listen to a lot of audiobooks on several different apps. I have well over 500 books in my library. Chirp is hands-down the cheapest, although the selection is sometimes not great. Functionally, the app is my least favorite. It will randomly take me back to chapters I've already heard, start playing for no reason at times, or sometimes the pause/play button will be disabled for long periods of time. It just turns into a spinning cursor like it's thinking. That's particularly annoying when it turns itself on, and u can't turn it off. Other times it just seems to have randomly lost my place for no reason. I'm not sure I just haven't figured it out yet, or if it's just really buggy..Version: 2.37.5
✓ Sleep timer doesn’t workDespite requests for help and following the recommendations to update the app regularly and re-download it (multiple times), the sleep timer still doesn’t work. It either shuts off after a couple of minutes or never..Version: 2.42.2
✓ Don’t botherCliche all the way..Version: 4.0.10
✓ Downloaded Books Are Difficult to AccessI live in Alaska. I work in very remote areas with no internet or cell service. Unlike other books-on-tape apps, it is often impossible to access your DOWNLOADED books on the Chirp App. You are required to log in on the internet repeatedly to access your DOWNLOADED books. If you do not have internet or cell service, this is simply not possible. I twice reached out to customer service about this issue. I requested a telephone call to discuss. Chirp will only provide form emails in response and will not engage with you by telephone. Accordingly, I recommend that you use a different app than Chirp if you intend to listen to your purchases offline in areas without internet or cell service. I additionally recommend you use a different app than Chirp if you have problems requiring customer service..Version: 3.0.16
✓ Great deals, but app losing spotI love the deals and I really like the UI/UX of the app, it one of the most important things for an audiobook is being able to pick up where you left off. This app consistently loses the spot. I come back to the app, hit play, and I’m back at the beginning of the track/chapter. I’ve needed to start adding bookmarks so I can actually pick up where I left off.Version: 4.4.0
🙂 Chirp Audiobooks Positive Reviews
Chirp Audiobooks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Chirp Audiobooks.
⛔ Chirp Audiobooks Problems
