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City Experiences App Complaints & User Negative Comments 2024
City Experiences app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using City Experiences? Can you share your negative thoughts about city experiences?
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City Experiences for Negative User Reviews
✓ Poorly designed app accessThis app is very awkward to use. E.G., If you search for a ferry it takes you to directions with no hot button to buy a ticket. You have to hunt through the drop down menu to find it. Other annoying elements to numerous to waste my time on..Version: 2.6.6
✓ So far so badWon’t even open while on cellular. Crashed on Wi-Fi..Version: 2.4.3
✓ Piece of cråpJust downloaded the app and I cannot search for a cruise. It does not have any functionality whatsoever!.Version: 1.0.1
✓ Change Pierce County ferry schedule displayI don’t care for how the Pierce County ferry schedule is displayed. Just put a schedule “table” out like what is used currently on the Pierce County website. With there there is to much scrolling. It’s not just immediately obviously when you look. Also, why no Apple Pay? The glitches are annoying. Bought a 5 trip value pass and used it once. Then it disappeared after the first use. Super annoying. Now I have to have a proper ticket for the rest of the week. Get it fixed..Version: 2.5.8
✓ Poor appThis app really blows doesn’t work and has bugs for Pierce County ferry.Version: 2.6.2
✓ Ferry support is abysmalI’m a pretty tech savvy person, working in the industry. When I use my iPhone to purchase a ferry ticket it doesn’t show in the app. I know money was spent because my bank app shows the money being spent. The only reliable workaround I’ve seen is getting an email confirmation. From the email there is the QR code. I can add that QR code to my digital wallet, but this is basic functionality that is broken, what we’d call a Critical Bug. Additionally the support number isn’t the one we can use to get help. There are a lot of features that this app needs for basic functionality..Version: 2.6.1
✓ CrashingThis all crashes literally every time I open it within seconds..Version: 2.4.0
✓ No access to ferry from Cieba to Vieques through the appI cannot get schedule or ticket availability for the ferry to Vieques. The starting point Cieba Ferry Terminal is one of the choices, but not the same in Vieques. It does work on their webpage. Also, there is no FAQ about how far ahead dates are opened up for sale. So I am having to check the website daily in hopes of getting tickets for next month when available..Version: 2.3.7
✓ Issues with the AppI couldn’t change my time for our statue ferry cruise online so i downloaded the app and when i go in to enter my confirmation number it does nothing so i’m not able to view my tickets and make adjustments.Version: 2.6.6
✓ Won’t OpenDownloaded the app 4 times. It won’t move to the next page after allowing notifications and Siri. Not worth a 5th download..Version: 2.5.0
✓ TerribleHard to navigate through the ads and fluff to the buy page. Does not show tickets for sale on some dates unless you scroll forward and back through months. Slow response. Tracks location..Version: 2.4.8
✓ 327mb app?! Do not downloadThis app is 327 mb — for reference, similar apps like Groupon or anything like that are around 125 mb. The size of this app makes me believe that the developers do not know what they are doing and I would not trust them with any of my personal information. Recommend you do not download the app or delete until they prove that they can reduce the bundle size to something reasonable. This amateur stuff, which is why I wouldn’t trust these people..Version: 2.1.16
✓ Can’t save my ferry reservationsI bought my ferry tickets online, downloaded the app, tried to scan the QR code and put in the reservation number and nothing works. It says it found my reservation but it doesn’t save it into the app!.Version: 2.6.2
✓ TerribleThis must be the only app in the store that doesn’t allow you to save a card and billing info for recurrent billing. I have to enter my card and billing info every. single. time. Yes, I did go to Add a payment method and added my card, but I still had to re-enter at the time of purchase. I get it that there is no login required, but I don’t even have the option to create a secure account. The mapping algo is also whatever… 190 minutes to walk just over a mile? Dunno, feel like these issues have already been solved by apps..Version: 2.5.9
✓ UselessDownloaded the app a dozen times on my iPhone but can never get past the enable location page because the “location” button is below my screen. Can’t shrink the page to reach it or scroll up to reach it..Version: 2.6.7
✓ No use for this appWhat’s the point for the residents of Vieques and Culebra to have this app when all the tickets are sold out online and the only option we have is to get up extra early to and get in line to see if we can get a ticket to get to the main island and come back.Version: 2.1.10
✓ Unable to use the appI have downloaded the app twice, but each time when I get to the location services page I cannot proceed. It looks like maybe I should be able to scroll down and click a button, but I am unable to scroll..Version: 2.4.3
✓ Doesn’t Work with Commuter CardsSo will have to use NY Waterway instead.Version: 1.0.35
✓ App not workingWhy doesn’t your app work?.Version: 2.5.2
✓ Can’t rate because I can’t access the appI’m an annual pass holder with Potomac Water Taxi, now owned by Hornblower, and have been unable to access the app. The confirmation emails that are sent do not contain an active link to confirm my sign-in. I had hoped the latest update might address that problem, but it continues. I had been looking forward to the convenience of an app, but it’s been nothing but an exercise in frustration..Version: 1.0.28
✓ Puerto Rico ferryI like your app. But it seems I can only open it for Puerto Rico ferry. I cannot see a download for the app for my iPhone?.Version: 2.1.10
✓ Nothing but problemsI’ve been using this app for about almost two months, and have only successfully been able to buy a ticket once. I just get an error over and over again. Having to walk down to the ferry dock every time I leave my island is getting to be a pain in the rear. Very disappointed!.Version: 2.6.5
✓ RubbishApp still not working....Would be for someone to get back to me!!.Version: 2.3.3
✓ Stuck on the ticket window foreverHorrible horrible app. Btw: if you click on to their water taxi tab, app crashes..Version: 1.0.25
✓ Crashes when buying ferry ticketsThe app crashes when trying to buy tickets for the Criss Bay ferry. I submitted crash reports but never get a response..Version: 2.4.8
✓ Double charged and no ticketsSite froze when buying tickets to the Empire State Building. Was charged 2 times for the transaction and got no Empire State Building tickets. I have called them, used chat, and opened 2 cases by email and no one can resolve the issue, phone and chat won’t even talk to me and say I can only email. Last case was closed without any resolution and new case isn’t being picked up. Not sure what do to but I’m due a refund of just over $117.00. Case # 00137279 is my new case, next step if I cannot get this resolved tomorrow is calling my credit card company to report fraudulent charge..Version: 2.6.3
✓ Ap is SLOW !!!!!Like watching paint dry. Eating up my battery. Over an hour now:-(.Version: 2.6.2
🙂 City Experiences Positive Reviews
City Experiences works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact City Experiences.
⛔ City Experiences Problems
