- 65.9LEGITIMACY SCORE
- 66.4SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
T:connect® mobile App User Positive Comments 2024
T:connect® mobile app received 26 positive comments and reviews by users. Can you share your positive thoughts about t:connect® mobile?
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T:connect® mobile for Positive User Reviews
✓ Great app, widget/watch possible?I really like using this app, even more than my Dexcom app. I like the clear graph display, the percentage in target, and all of the information it gives me on the bottom without having to pull out my pump to look. I wonder if there is a possibility to have a widget for the iPhone where I can put my graph right on my Home Screen? Also incorporating the app into the Apple Watch is a feature I would use daily. Those would be the only changes I would make. I noticed the other reviews about battery life on the phone and when I checked how much battery my t connect is using, it shows 5%. This is really great, it looks like that issue has been resolved..Version: 1.7
✓ OK, Needs Ext Bolus/Activity CapabilityGenerally decent app, great to have when i’m wearing a dress/skirt and want to be discreet about my dosing and need a straightforward bolus. that being said, please add the extended bolus feature to this app! i use the extended bolus feature on my pump constantly, it’s a necessity because of how my diabetes is (can’t bolus too much all at once, but still need enough insulin to cover my carbs). i’d love to be able to be truly independent of my pump by using my phone. i’m sure (i hope) with the mobi coming out, the extended bolus/activity features will become integrated soon. at the end of the day, probably 99% of the time, i will use my pump to dose/check my insulin and glucose levels. if this app could become truly equivalent to the user experience of a tslim pump, maybe using the t:connect mobile app would become second nature to me. but not yet—so looking forward to future updates. thanks devs for all you’ve done so far, though, it’s insane that this capability exists now. you’ve done a fantastic service to us diabetics and i think being more realistic with our expectations can be quite a good thing — just use your pump if you want every single feature you’re accustomed to ! cheers to the ios17 compatibility.Version: 2.5.2
✓ Love this app, but it needs...I love this app, which is allowing me to control my blood glucose much better and with Greater convenience. However, it has a very irritating oversight. Operations through the app don't reset the pump's 12-hour timer, and the pump keeps waking me up in the middle of the night. I'm sure I'll figure out a workaround, but it hasn't happened yet. I also have two feature requests. I'm amazed that the dashboard doesn't tell us when the last load occurred. With that information, I would reliably change infusion sets on schedule. And the little "splash" symbols representing SGs when boluses were given make it impossible to see what the SG curve is doing in the last 20 minutes or so. I'd like finger pressure to make those disappear, showing the whole curve. Still, these are minor things in a very helpful app. I hope you'll fix these and motivate me to give you the five stars that your idea for this great app deserves..Version: 2.3.1
✓ Changed my lifeI absolutely LOVE the tconnect app. Since they updated the pump to be able to give insulin through the app, managing my diabetes is easier than ever! One thing that was hard for me was, it was hard to wear a dress with the pump since you can’t hook it on any pants, and if you wear shorts under, you still have to lift the dress to access the pump. Now- I can wear any dress and if I need to see my blood sugar, or give insulin, I just pull out my phone. My second favorite thing about this app is that it automatically uploads your data to tconnect so you don’t need to worry about uploading your pump for your doc! Seriously if you’re diabetic, I HIGHLY recommend the Tslim pump with the Dexcom. Your life will be changed for the better ❤️.Version: 2.3.1
✓ Love this!I’ve had T1D for 45 years and get excited every time new technology comes out to more easily manage my diabetes. I switched to Tandem a little over a year ago after having used another brand insulin pump for over 15 years. Tandem’s focus on making diabetes management easier sets them apart from the rest. This app is in that same vein. It gives me all of the information that I would get if looking at the pump display itself - except in an app on the phone. Brilliant. When controlling the pump from the app becomes available that will be yet another game changer. The only thing I’d love to see in this app is a dictionary of sorts to explain the visuals along the X axis. Aside from that, thank you Tandem! Your software and thoughtful design makes treating a disease easier to manage..Version: 1.1.1
✓ Very good with one problemI really like this app. I use it to track things like glucose levels more than I use the app that has a direct feed from my CGM. There is only one problem, in my eyes, and I’m pretty sure it’s a bug. When my pump (software version 7.8) has an alert, this app is supposed to mirror it. This is very handy if I’m listening to music and I can’t hear my pump, or if I need a visual pop-up because I have earplugs in or something. The problem is that this app doesn’t appear to currently have a cooldown clock on its alerts. When it alerts, it alerts *constantly,* with one alert right after another. This barrage of alerts makes me rather anxious and is not helpful, not even when I’m getting low. One or two alerts is all that I need to know that my glucose levels are not good. I don’t need more than ten alerts in two minutes. I am loath to turn off the alerts in this app because they have come in handy before, but it seems that I will have to—at least until this problem is resolved..Version: 2.7.1
✓ Overall good, one small really annoying "bug"I've spent several minutes trying to discretely post this "bug" somewhere but not sure where to so I guess it's going in a review. Like I said everything works great but I have notifications turned on and get constant notifications that my pump and phone don't have the same time even though it's just one minute off. Literally impossible to get them perfectly in sync. Please add some sort of buffer for this warning, like if it's off by more than 10 min for example, so when I see a notification I know it will actually be one I care about seeing instead of getting flooded with alerts my pump's time is 30 seconds off from my phone..Version: 2.3.1
✓ Love itI have been pumping for over 20 years and have been waiting for us to be able to control our pumps with our cell phones. I am happy the day is finally here. Your app is a great start! I used to use the Spike app when I was on a different pump. What that app had that this one doesn’t , is it allowed you to see carbs on board, and it you were low, suggested the amount of carbs you would need to bring your low up, based on the settings in your pump. This prevented those crazy rebound highs you get from over correcting. Also, it would be nice to clear pump alarms from the phone. Sometimes the ladies have our pumps in unreachable areas while wearing dresses etc. The last thing I would like to see is a memo box to add notes to the doctor. Maybe with the amount of carbs I took for a low, or site change, infusion set/ new insulin etc. Again, I love this app! Thank you so much for all your hard work giving it to us! 👍.Version: 2.1.3
✓ Great except for loading the insulin!I’ve had the T-Slim for nearly a year and have found it very helpful in avoiding the many highs and lows of using the “pen” delivery method (with a CGM). However, the method of filling the T-Slim cartridge with insulin can be very difficult and frustrating as the needle placement is hit or miss and must enter an extremely small port that cannot even be seen from the outside. I understand it’s a common complaint that continues to be ignored by the manufacturer. Hopefully they will pay attention and come out with a redesign soon! UPDATE: I received a reply from Tandem suggesting that I purchase an aftermarket device (which only has a 3.5 rating as it is still hit or miss in aligning the needle) to try to minimize the problem with their poorly designed cartridge fill port. I’ve got a better idea. How about redesigning the cartridge so we are able to properly and easily fill it..Version: 2.3.1
✓ Love it! One request pleaseSo after reading the reviews, and the response from the developer I downloaded. I noted that at least one user suggestion was already in effect. Mind blown! I can see my insulin on board without looking at my pump! I’m hoping there is a widget to be able to view directly on my Home Screen but more importantly I beg of you to allow this pump to connect directly to a smart watch also. This will allow us end users to not have to cart our phones around with us. As an emergency room tech I can’t always have my phone with me and I can’t always access my pump due to today’s PPE needs but I still need to know what’s going on. I can’t wait to show this to the other T1 I work with. What is the possibility of this app info being accessed remotely or shared with approved individuals? This would allow the tslim pump to share info with the phone and for the app to share with family while allowing the second communication port on the Dexcom transmitter to connect directly to a watch!!!!! Thank you, thank you, thank you!!!.Version: 1.2
✓ Great app... But...I love this app. Note you can not control your pump, only monitor it. I believe there may be a bug that appeared with iOS 14.x. The BG graph and basal value on the graph stop showing up at random times for hours to days, and then start up again. There still is communication with the pump because the current BG value and current basal rate still show and update as they should. Another thing. when you scroll down below the graph there are many values listed but the basal setting for the profile isn’t shown. Everything else seems to be shown. A great app when it works like it did before the newest 14.x IOS versions appeared. I hope they fix it soon. And of course I wish I could control the pump through the app. Maybe in future versions? 🙂.Version: 1.2
✓ Fantastic app, questionable batteryThis app does a great job visualizing your CGM and insulin data. The only problem I’ve run into is that this app seems to stay always on in the background and absolutely kill my battery life. I even turned off background app refresh and it still finds a way to stay on almost 24/7. The iOS battery settings reports that 25% of my battery is used by t:connect. I’ve also switched phones and both report the same battery usage. I think this has to do with my pump being constantly connected through standard bluetooth, my dexcom uses some sort of low energy Bluetooth so it doesn’t waste battery. I’ve noticed that in the iOS bluetooth settings it says the dexcom transmitter is not connected between BG reports but the tslim is always shown as connected. I would love to get in contact with tandem about troubleshooting this because this app is incredibly useful even with the battery issues. If this battery issue gets fixed this app is completely perfect!.Version: 1.2
✓ Well-designed appPleased to see the app designers really paid attention to accessibility details, such as info hierarchy, decent contrast, good responsive margins for touch screen accuracy when manual dexterity is compromised (many of us have finger stick callouses or have lost a bit of sensation), excellent size of most important numbers and key graphics (such as the trend arrow). Unfortunately, there are a ton of design differences between the app and the pump screen—and I regularly use both viewing surfaces. So my cognitive load is burdened by having to learn and switch where to direct my eyes and my fingers—from location of info, to size of type and line thickness, to icons. Of course the designers of the 2 distinct but interrelated products had different aspect ratios, different real estate, different software architecture and platforms and design norms. Please work to align all aspects of your multi component partial closed loop system. Because your job is to make my diabetes self-care high quality, effective, efficient, and less burdensome. Thank you for a solid app. And Control IQ is impressive..Version: 2.4.2
✓ Great job on the first vision of the appAfter all I agree with John it’s really excellent first version off the app. I am excited to look forward to any upcoming improvements. I decided on the X2 pump because there are always updates available therefore you not constantly need to get a new pump! Depending on where you wear your pump it’s really helpful to use your cell instead of getting the pump out! On the suggestion John made I totally agree! Also it would be nice to have an option to share your data with a loved one like Dexcom offers! I do understand that adjustment should be made on the pump itself but I would love to see if you can consider the option to make in the future more pump control and adjustment on your cell! Reason I mentioned it is because I am a PD dialysis potions I sometimes wear my punt on my thighs and I always need to use the restroom to make adjustments or disable alarms. But I am happy with the first version of the app !!! Thank you.Version: 1.1.1
✓ Great Pump and SensorGoodbye to MEDTRONIC. No more traveling down the interstate at 80 miles an hour with the pump, bringing bells and complaining that it needs to be calibrated. In fact, the only time I have to calibrate this pump is when I change the sensor which last by the way, 10 days not seven, as in the old system. We still have to deal with a three day limit on insulin cartridges, but you can stretch that to four days within reason. The infusion sets are varied and I use two - one with a short tube that goes in very easy and the other one with a longer tube that stretches maybe 3 feet. The 3 foot one is harder to install, but gives you more flexibility in the morning when you’re preparing for work. Short one is much easier to install and go in but the leash is very short and you eventually pull it off of whatever counter you placed it while you’re getting ready. I do love the interface with my iPhone and sometimes I can get 100% in range on a single day. I love how it will stop my insulin when it goes too low, or increase it when I’m not paying attention and bulosing for what I eat..Version: 2.7
✓ Very nice display of relevant informationEasy to download & setup. The data is nicely laid out and has a similar feel & look to the pump screen. It would nice to include a TIR value (past 24hrs) but recognize this is not directly shown on online app either as one has to choose a time frame and look for the percentage on the CGM tab. ————-added 29jul————— I also like the simplicity of the app and hope it does not become too encumbered with more features. This app is much easier to visualize the automatic boluses amount and timing. Prior to this app I could find this information on the pump but it several menus away. It would also be nice to have icons (on BG line) for the start/stop times for the sleep or exercise activities. I find myself trying to remember when I had it running and what happened with my BG. Overall, great job! So much better and very pleasing to the eye as compared to Dexcom’s app..Version: 1.1.1
✓ Great App, A Couple SuggestionsI think the recent enhancement to allow bolus from the app is great, but I have a few suggestions to make this app work even better: 1. On the tandem pump when entering bolus carbs, it acts like a calculator where you can add multiple carb numbers together. It would be nice to add this feature to the app. 2. I should be able to dismiss alerts from the app and not have to do it directly on the pump. 3. The app allows you to look back 24 hours at past glucose, bolus, and Control-IQ numbers. It would be nice if this could be made configurable to allow longer timeframes. 4. If I accidentally hit the bolus button, but don’t enter a bolus, it still places a “star” on the graph with my blood glucose reading, which then blocks several data points on both sides of that reading. It shouldn’t place a “star” unless I actually enter a bolus..Version: 2.1.3
✓ Unbelievably helpfulI’m in a slightly different situation. My husband has Alzheimer’s and as expected his abilities are decreasing. Since I am with him almost 24/7 I have the t:slim app and Dexcom connected to my phone. It is easy to see what his BG is doing because he is getting to the point he can’t easily read the pump screen. The app allows me to see when/how much insulin he has taken. For safety’s sake his max bolus is set at 6 and he doesn’t usually try to take an additional bolus too early. I really want him to be able to use the pump as long as possible rather than go to MDI. He’s had T1 for over 50 years and we’ve taken advantage of all the new technology. Hooray for Tandem!!.Version: 1.7
✓ Battery drain - updateLately the app running has been draining the battery of my pump extremely rapidly. I can start a day at 50% and drop down to 1% by the late afternoon. Update 5/7/24: customer service called me and troubleshooted. Once I got my pump charged up to 100%, the issue seems to be a lot less - it only dropped 10% in 24 hours. So I think as long as I keep my pump above 50% it’s not an issue. The only problem that I still have is that the app randomly will lose my graph data and will only show me the last hour or two of my graph. To fix I have to uninstall and reinstall which fixes it temporarily, and honestly I have had to do this once since I noticed the battery drain below 50% so maybe uninstalling and reinstalling also helped reset that issue even though I was already on the most updated app version. Either way, quality customer service and I feel a lot better about my pump now..Version: 2.7.1
✓ Great app!I just received my first tandem pump, and I am incredibly pleased with the amount of information that is shown in the app. I happen to be totally blind, and the feature allowing boluses from the app is incredible! I love the pump and would greatly appreciate the ability to change additional things from within the app since using the touchscreen on the pump is not possible when you are blind, but using the app is easy from my phone. I would love to see the ability to turn exercise mode on and off, as well as the ability to dismiss notifications from the app. I have seen others with the same request, so hoping that these items are possibly future additions, as this would just increase the overall accessibility of the pump for everyone, especially for those of us who are totally blind, and manage our diabetes independently. Keep up the excellent work :-).Version: 2.3.1
✓ A couple niggly little issues1) I wear the phone and the pump almost next to each other on their own belt. Very often, I pull the phone to check the reading and it says the app is not reading the pump. Hold it directly in front of the pump and it picks it up. Just a nuisance of extra moves. 2). Sometimes, like several times a week, it will lose the history on the graph. I rely on the graph to see the trends and the percentage in range. Sometimes it will pick it up a few hours later, sometimes not until the clock cycles. iPhone 13 mini running iOS 17.1.2. Has been like this through a number of OS iterations All in all, very pleased with the results in my control and my A1c..Version: 2.6.1
✓ Love the new Bolus via smartphone feature….The new 7.6 Tandem firmware upgrades and this app are a MUST HAVE! I no longer have to expose my belly trying to find my pump to do a correction or food bolus. So awesome!!! FW 7.6 also helps large guys like me (>220lbs) with >25 unit corrections… However the application has the same error that has been reported since it was first published. The BATTERY STATUS is a joke. It is stuck at “OK” even after given notice of a last transmitter session…. Another feature I keep asking is for is the trend arrows to show the difference from the previous reading, rate, slope or first derivative! I have to use SugarMate to get this SUPER helpful value for better correction determinations. GO UNICORNS!!!.Version: 2.1.3
✓ Notation optionPlease add an option to add notes to the boluses and/or sugar changes. Being able to click on the “liquid drop” icon that shows how much was delivered and add a message or note would be a huge help to the user and the doctor. My doctor just did an adjustment to my bolus and I have had spikes and drops so I would think adding a note option to the “droplets” would allow the doctor and/or patient to see the reason for the dosage and or change in rate. There would be no reason to keep a separate record or forget what caused something the next time the doctor sees the charts, they will see the reason with the graph notes. I just had my A1C test and 5.6 is the best I have ever had in the 36 years of being a diabetic! I am glad I switched to the T2 pump and can’t wait to see what gets added next! I have never written a review so I hope this makes sense. Thank you Tandem for having an amazing system that has made my life even better!.Version: 1.4
✓ Remote bolusI got my T-slim less than a week before the upgrade that allows remote bolus. I was diagnosed in 1984. This pump with the Dexcom is insane. I would really like if the bolus was delivered faster. Also, it should show the progress of the bolus by showing how much insulin is left to deliver and the IOB should also change in real time. Finally, I truly feel in control of my blood sugar. Although I won’t know for a while, I’m sure this system will cut two points off my A1C. Another small complaint is that the pump clip should Be upside down and hinged. This way you could just pivot the pump and adjust settings without having to rip it off your belt only to have to struggle it back on in ten seconds. Thank you.Version: 2.1.3
✓ Excellent first version …For a new app, I find this one to be most useful and functional. It is nice, in particular to be able to see bolus/basal information at the same time you see CGM data over the past 24 hours. There are 3 added features I would like to see: the first should be easy, but the second two are not as easy because they will require changes not only to the app but to the pump software as well. 1. There seems to be no axis labeling on the vertical CGM reading axis. At the very least, we should axis numbers at the low and high alarm points and at least tic marks every 50 mg/dL. 2.It would be nice to be able to confirm alarms and warnings on the app and have them be communicated back to the pump. While this will require software changes on the pump, the ability to discretely confirm an alarm on the phone would be most useful. 3. On both the app and on the pump, I would like more flexibility in setting alarms to vibrate. In particular, if I am in church, at the opera, attending a wedding or a funeral, I ABSOLUTELY DO NOT WANT an audible alarm to disrupt the proceedings. I would much prefer a vibrating alarm, that I could discretely handle, ever for the most urgent alarm. Overall, t:Connect is a useful and functional app that should only get better in the future. John.Version: 1.1.1
✓ Fixed: Not graphing data and draining pump battery.Update: Tech support had me uninstall and reinstall app, login to app, unpair pump Bluetooth and pair pump Bluetooth. After 36 hours there is no data loss and pump battery is at 90%. Original:Using G7 sensor. App version 2.7.1 Over the past week app frequently stops updating graphed data and then displays diagonal lines in a section by the most recent section of the graph. Current value and trend are displayed. Closing and restarting app will restore lost data, but it soon stops updating. The app is draining the pump battery. With the app running the pump lost 75% charge in 24 hours. I closed the app and charged the pump. The pump battery is still at 95% after 25 hours..Version: 2.7.1
😕 T:connect® mobile Negative Reviews
