Liberty At Your Service Positive Reviews

Liberty At Your Service App User Positive Comments 2024

Liberty At Your Service app received 40 positive comments and reviews by users. Can you share your positive thoughts about liberty at your service?

Liberty At Your Service for Positive User Reviews

✓ Better than expected.For a contracted and what many perceive as Government run business the app is surprisingly easy to use and extremely effective. They have staff monitoring it 24 hours a day so if you submit an emergency repair you will get a call within 30 minute. A little difficult changing profile pictures but that is small potatoes compared to the rest of the apps operation. 10 out of 10 would recommend..Thorne dogVersion: 15.1.1

✓ LMH App Review-improvementsThis app is great. It would be better if the renter could view the information from the maintenance tech that fixed the issue. If it was something simple that could be done by the renter in the future they could refer back to previous work orders. Also, when I am not home and work is done I do not know if it is actually complete and can’t check status updates. If this was more of interactive app where notes could be left that would be great. Also more notes from the renter as thing change, just some sort of update to assist maintenance. Thanks!.Lauren CrosbieVersion: 14.8.2

✓ RequestsWhile you don’t want to have to put in a request this app makes it easier to do vice calling on the phone when you are doing other tasks. I like the ability to be able to select what the problem is or type in a summary of the issue and press send and know that it will go straight to someone and shortly you receive a phone and an email saying that your request was received. Also like being able to track the status of my ticket..Eagles FamVersion: 13.3.0

✓ AmazingThis app is very helpful and makes our lives very easy. The only down fall is some of the “options” for submitting maintenance request are vague or not an option. This is obviously not a show stop but maybe something to look into..JeLa..Version: 16.8.1

✓ Extremely Easy For Maintenance RequestsLogin was very easy and making a maintenance request was even simpler. Phone numbers are also available for easy access. Very well thought out app so far..USMCfoxphoneVersion: 14.3.0

✓ MaintenanceThis app is so easy to use! I love it! I hate talking and waiting over the phone and sometimes I’m not able to wait to put everything in. But with everything literally at the touch of a button is amazing! And the workers are awesome and everything has been done in a very timely manner! Love love love!.JehsksnbskjdVersion: 12.9.0

✓ Huge improvement from back in the daySuper convenient to be able to submit work orders with ease right from your phone. Not difficult to navigate at all..TravismcfallVersion: 15.1.1

✓ Great App wish it was a thing years ago!This is a great app. I wish the calendar was updated more often. Also if they would add a account section like rent utilities or a section with the owner renter book would be beneficial..QnavVersion: 14.3.0

✓ Convenient and easy go followWork requests have never been easier. No phone calls, confusing questions or long hold times. Everything has a category and subcategory for you to easily guide the maintenance team to the issue you have..Tenant of over 4 yearsVersion: 15.1.1

✓ New/ updatedI like the updated version of this app since switching to Liberty from Lincoln I feel like I can speak for every resident when I say we were a little nervous about the changing over of hands however I haven’t found there to be much difference other than an easier and updated app which I really enjoy.It's Simple!Version: 14.8.1

✓ Easy to use and helpful to see maintenance history.The folks at the call center are great but the app is very useful when I remember at an inconvenient time that I need to submit a maintenance request. I also love that I can view the maintenance history for reoccurring issues..N a downsVersion: 15.1.1

✓ Very smoothAt least putting in a maint request through the app worked! Lots of options in the drop down and plenty of room to type details. Fwiw, The website says you can submit a request, but it dumps out to the RECP site, not a maint request form.PaxRiverResidentVersion: 15.1.1

✓ This app is great!Love being able to submit requests and to be able to keep track of them. This app is such a convenience!! Way easier to submit through app. then having to call in a non-emergency request. If the office staff and maintenance staff are busy and can’t get to the phones. You just use the app. submit your request and done. Maintenance is there within 48hrs. It’s wonderful..B. TindallVersion: 14.3.0

✓ So far so goodThe app is very helpful for submitting work orders and the events tab looks up to date! It would be nice if the announcements tab showed emergencies (like our power outage with estimated times of restoration). It would also be nice to not get an email for everything submitted, the app is here so I don’t have to keep checking my email..MrscmllVersion: 11.8.0

✓ Ease of UseVery easy to use to find out information about the neighborhood. The ability to submit and track service requests is especially helpful..D..M..BVersion: 15.1.1

✓ It’s definitely improvedI appreciate the fact that some quirks have been worked out over the years and I feel strong that this app does its job. Never really had a bad experience with it but I’ve also had plenty of confusing problems that now don’t exist..TJM11BVersion: 14.6.0

✓ Super easyHonestly super helpful. Call line attached is 24 hrs and if your hold is over 3 mins they’ll just call you back. Got my freeze fixed, recycling bin replaced, and a new garage opener all in one day. And the dude left us a lil microwave popcorn. Not sure if it was on purpose but sweet of em..War in horseVersion: 15.1.1

✓ Outstanding Application - works great!It is easy to use and allows for quick and efficient submission of maintenance requests / issues and to communicate with management. We have submitted about 6-7 maintenance requests over the past 8 months and it works very well. Thank you..Weather for FunVersion: 15.1.1

✓ Very simple and useful appThe interface is extremely simple. I love it. I would rather submit requests through the app and attach pictures then spend minutes on the phone trying to describe what the issue is. Nicely done on this one... This is my first ever app rating btw..Sergip800Version: 11.8.0

✓ It works so fastI just started using it but it kept prompting me to review it every time I submitted a work order. It took a full day to register my new password so I couldn’t use it until today. As long as maintenance comes by to complete the work orders, I’ll continue using it..JennifernettlesVersion: 14.3.0

✓ ConvenientIt’s nice to be able to put in work orders whenever you need to without having to speak to anyone. Also a plus not having to wait on the phone for someone to answer or for business hours to come around..USMCBABii88Version: 16.8.1

✓ Easy to use and efficient in addressing issuesEasy to submit issues and staff have always been kind, courteous, and respectful of family and space when operating..Shae5467Version: 16.8.1

✓ LMH MIRAMARWe recently moved to Miramar about a year ago and this app has worked great of quick maintenance requests. Our last housing company we would have to call in and wait on hold & sometimes things happen as your headed out the door so it’s nice to have a quicker way of getting those requests in..NsocidjsndbbskkaVersion: 14.3.0

✓ EfficientThis app makes life much easier. Being able to submit trouble calls with specific issues helps both the management team and myself to have issues fixed..Review fhsfudVersion: 15.1.1

✓ Great for a US Government appAs someone who is used to having to call in service requests and ending up with misunderstandings and things lost in translation, this app is a nice change. You can write out exactly what the problem is and even provide a picture. I would like to see a little more comprehensive coverage of maintenance locations. For household locations all I saw was bedrooms. But that might not even be necessary since you can write out exactly what your issue is in the description..Natalieann80Version: 11.8.0

✓ Quick & EasyI love that we can submit work orders through the app instead of making phone calls, and the directions within the app are super easy/to-the-point. Anyone who is not aware of this awesome feature needs to definitely start utilizing it, for time will most definitely be saved with the ease of this app..RisinSun01JRVersion: 15.1.1

✓ Does it’s job and clean appearanceLiberty Military Housing app is clean in appearance and does exactly what you need it to do. That is be accessible in allowing the home owner to write up discrepancies when needed. If your home needs maintenance it’s only a few clicks and a brief description away from being put into work. Getting the work done is a completely different story. Sometimes it’s quick sometimes it takes a while… but that’s just life. Longest I’ve waited was 3 weeks for a door to be fixed but that is not to bad considering they have 100+ houses to maintain within this base. Overall great app..Farm man 2335567854Version: 15.1.1

✓ Ease of UseThe Lincoln Housing app has made submission of maintenance requests extremely simple. Prior to this app I would have to wait for working hours to call the office and submit my request. Now I can submit requests while lying on the sofa or in bed...after my wife reminds me for the umpteenth time. Thank you for helping out a forgetful husband!.SeraphyimVersion: 12.8.0

✓ LMH AppVery convenient to place trouble tickets. Only thing I would improve is make all of the other features available. It could become a great one stop shop to pay your electricity bills if you went over the RECAP allowance. A great venue to sign up for exclusive community events if available. Lots of promise on this app..Mari @ 2724Version: 15.1.1

✓ Overall great, but need to add “delete request” optionMostly easy to use, but please add delete request option. Took just under ten minutes to call and try to delete a request today.. and it still isn’t deleted. This will likely waste the maintenance reps time..Taken2101020Version: 15.1.1

✓ Very effective appOur maintenance requests are always addressed in the quickest manner, and I have to think it’s because of the application in combination with the staffs attention to detail. The staff must always be staying attentive with the app because they always respond in a timely manner. Great job..RenzIsMelloVersion: 16.8.1

✓ Easier to use than the websiteWorks well and is makes submitting requests easier. The category’s are either very specific or too vague making it difficult to find the correct issue you are looking for. Other than that it’s great!.UnraisedOakVersion: 16.8.1

✓ Better than being on holdThis works better than having to call and check status or submit work orders. Just do it through the app..Jess9684Version: 15.1.1

✓ Easy and reliableI think the housing app is absolutely amazing. Sometimes it’s hard to get on the phone with an associate, and it’s way easier to request through the app. You can also check the status of your request so you know exactly what’s going on. It’s very fast and up to date..QeeegeeeVersion: 12.9.0

✓ Difficult to initiate, but best was to submitI had a very difficult time initiating everything with the app and submitting my first request. (Dependents are not allowed to set up the account. So we are at the mercy of our extremely busy service member to jump through all of the start up hoops. This is silly. If the service member trusts their spouse to be on the lease, they trust them to initiate service requests.) However, once we were able to get set up in the app, I have found it to be the best way to submit service requests. All service requests I made at move in were ignored and all requests I phoned in were ignored. However, this app creates documented proof that a tenant has requested service, therefore Liberty is contractually obligated to respond. Also, proving photos in the app of the issue helps streamline the process. Take a photo of either the damage, or the model number of your appliance so the maintenance crew can show up with the right parts in hand..BribleeVersion: 16.8.1

✓ Quick response timeSince we moved in, we have had some minor issues and everything gets fixed in less than 3 days. We are very impressed with the team..Min.A.MVersion: 14.3.0

✓ Professional, Kind and ResponsiveWe have had the best experience with the representatives and technicians. From responding to the maintenance request with a phone call to completion of the request, everyone is so responsive, professional and most of all kind! Thank you!.MKOT86Version: 16.8.1

✓ Great, functional appThe app works really great. It’s really easy to submit a ticket as they have a ton of specific options. When the ticket gets put in someone almost always gets ahold of us within a reasonable time. The team it’s connected with will vary but the app itself is great..Dragon2882Version: 15.1.1

✓ Great and easy to use but…Consider fixing the layout at least on iPhone. When choosing menus and using the search feature, for example, searching a specific category or sub category under maintenance request, it doesn’t adjust the results section for the space of the phones keyboard, so everything is hidden while you type otherwise it seems like a pretty great intuitive app so far no complaints other than that..R3BLOXVersion: 16.8.1

✓ Great initiative to improve customer communicationThis app is very user friendly. There are easy to select fields when submitting work requests. I feel the development of an app like this shows truly the privatized housing industry wants to improve communication with its military customers. This level of care is a necessity when half of the adults on the household could be deployed at any time. Having LMH improve thier ability to help the tenants puts mental ease in many military members minds, giving one less thing to worry about while out taking care of the mission..Slippy slappyVersion: 15.1.1