Liberty At Your Service Negative Reviews

Liberty At Your Service App Complaints & User Negative Comments 2024

Liberty At Your Service app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using Liberty At Your Service? Can you share your negative thoughts about liberty at your service?

Liberty At Your Service for Negative User Reviews

✓ Mice and ratsFirst heard mice or rats in the walls submitted a maintenance request I was informed that day that pest control comes the following day and they will make sure this request gets to them to treat for the mice and rats, the day of that never happened and when I called the office they had no idea and submitted for the entry where they are getting inside to be sealed. Now why would I want it sealed if I don’t even know where the mice or rats are so now it’s sealed and we just heard two weeks later more mice and rats in the walls. Where all my cables and stuff is electrically. Unsatisfactory and ridiculous..Admiral hartmanVersion: 15.1.1

✓ Too many categoriesThe app is good but finding the category then the subcategory and then the location can be hard when you don’t know which category the appliance falls under. Just saying there should be a search bar to find certain things faster, rather then clicking on every category and sub to find the closest thing to what your trying to find..HeldndjdVersion: 14.3.0

✓ Limited but required category optionsCategories and subcategories are SUPER limited. It would but much more helpful if when you broadened your search, as the app will ask you to, other very common categories were included. I hate creating a request with a category that is unrelated just because it’s a required field to fill out. It makes the ticket seem chaotic, in my opinion, and possibly harder for maintenance to filter what the actual request is..PrincessssnesbittVersion: 16.8.1

✓ Too many options to selectWhen I wanna submit a work order, I shouldn’t have to classify what where when or whatever location I should have to only tell you the problem so that you can send somebody to rectify the problem the drop-down that you have to scroll forever to get to our bit annoying not to mention the fact that the company is a full has not been performing maintenance at an adequate or justified level for the last over a year. I’ve lived here..Jblm sad faceVersion: 16.8.1

✓ Decent but needs workI love the ease of using this app however there needs to be options for Liberty to contact the renter to make an appointment for the items to be addressed. The ability for Liberty to enter with out resident home should default to NO not yes. Also when filling this out in detail about the issue none of this information tends to be transferred to the maintenance staff and they show up clueless as what needs to be fixed..DuhliciousVersion: 15.1.1

✓ Horrible!!!!Took them a month in a half to get a dead rat out of my wall and I had put in 5 different work orders for it. They told me I was crazy and they couldn’t smell anything, or they didn’t know where it was coming from. They screwed up my dryer while cleaning out the vent part and they never hooked it back up and then told me it was hooked up and ready to go. They finally came out when we took it all the way up and they had someone finally come out and cut multiple holes in the walls and ceiling to find it when I told them exactly where it was coming from. My four kids along with my spouse and myself started getting sick is when they took it seriously. Poor management overall..Colt galVersion: 15.1.1

✓ Cable ServicesI am very disappointed that the only cable service that is provided or allowed in my area is Spectrum. Spectrum is the worst service ever and their internet is terrible. Not to mention the fact that they waaaaay over charge for their very poor services. Please allow AT&T Fiber to be installed in our community. It is very frustrating and disappointing that we are not allowed to have a choice of internet/cable providers in our area! I’d give this negative stars if that was an option..Angryman475Version: 13.3.0

✓ Poor design for the sub-category optionMy alarm panel needs the batteries replaced, but when I went to put in the service request and selected “alarm” since that’s the issue, the only option for the sub-category is “intrusion”. This is an issue and there should be other options for the sub-category, especially since you cannot submit a service request without selecting an option under the sub-category menu..Donny522Version: 16.8.1

✓ Extremely disappointedOur oven hasn’t “gotten to temperature” the entire time we’ve been here (6 months). It took a while to figure out that was the problem. I put a work order in in December ( around the 14th). It took until about the 22nd to get someone here. Due to covid/quarantine, they couldn’t come in. Someone finally came today, January 5th. Now it won’t turn on at all. It says “LOC”. When our microwave went out, it took a week to get a new one. I understand certain items are higher priority, but PLEASE fix our oven. At this point I’d rather have it not come up to temperature but at least turn on. The oven is something I consider a high priority..AnnikaMomVersion: 13.3.0

Liberty At Your Service works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Liberty At Your Service.