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Hunt Resident App App Complaints & User Negative Comments 2024
Hunt Resident App app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hunt Resident App? Can you share your negative thoughts about hunt resident app?
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Hunt Resident App for Negative User Reviews
✓ Does not allow bank infoCurrently I am stuck using my Debit card to pay my rent which charges a 9.99 dollar service fee. When I attempt to add a bank account it tells me that it failed to connect to my bank and allow pop ups. I have done this and the error continues. I attempted to use the online portal to fix this but that puts me in a login loop. When I attempt to login it does not recognize my account. When I try to register one with the same information it tells me I already have one, hence login loop. I don’t know who is working your web or application services, but this needs some serious work..Version: 17.0.0
✓ Used to be better.When i first started using it, there were no issues, but as of last month, i have not been able to pay my rent using the app (which was an earlier feature). The only type of maintenance requests that you able to submit through it are the lowest category of priority, which is slightly inconvenient, but not hugely impactful upon its usefulness..Version: 15.9.0
✓ Comments section of maintenance requestEvery time I put in a maintenance request. I ask for a phone call before the maintenance person comes. I put it in the comments block. I do this because we never know when they will come and we have pets. I would like to have them put away before the maintenance team comes. I have been told by the office staff that the maintenance person does not even see the comments block. So what is the point of having a comments block..Version: 15.9.0
✓ This app needs work!Picking category and sub categories never gives you want you are looking for. There should be a spot for garage and then a sub with different options or allow people to type in the categories when one isn’t available. I like how you don’t have to call in work orders, but the categories part needs some work. Allow us to type in those or be able to put in unsure..Version: 13.3.0
✓ Why is rent due only shown on or after the 1st & No payment historyI don’t like that if I want to pay before the 1st of the month, it won’t display what I owe and then I have to search to see how much I need to pay. Very inconvenient. If I put it off until the first I usually forget until it’s late. Seems like a good way to ensure that you have to pay late fees. Also why is there no payment history?? This should be provided or at least a link to a place you can log into to see that info..Version: 13.3.0
✓ Very GlitchyVery glitchy, if the system times you out when your attempting to make a payment, when you log back in that payment area is no longer available. I was trying to pay rent, but the Apple Pay wouldn’t add my debit card. Went back in the app and I didn’t see an option to pay rent. Had to wait hours for an email saying the payment didn’t go through, even though I never attempted to process the payment. Only good thing is you can use a CC and gain rewards paying rent..Version: 17.0.0
✓ Poor designCan't actually set up auto pay. Now that we've changed rental companies I can't pay rent on the first. I have to manually pay a set amount then check again to see what I actually owe when they calculate electricity into the rent bill. But if I don't pay on the first I'm charged a late fee. Why not set up and auto pay with a threshold where if it's bellow a certain dollar amount it pays it automatically. Instead I could auto pay $1600 each month. But if rent and electric is only $1500 that month then my rental company just holds $100 in my account..Version: 17.0.0
✓ Needs lots of workThis app needs some work. When submitting maintenance requests I have no option of submitting something other than what is hard coded. It really needs to have an “other” subcategory for every category. Additionally, when selecting a priority or category, if you accidentally move your finger the slightest bit down when clicking the small button to dismiss the pop up, the entire request is cancelled and all your typing is gone. It is not linked with other Hunt systems so I can see all requests, even those submitted in the office. As military, my balance always reflects my current rate so i never know if Hunt truly got paid. (Spoiler alert…those type of things happens in our pay system). The office staff dont take advantage of the announcements and instead use Facebook. What’s the point of it in the app…plus I don’t use FB so never know what is going on. Same goes with events. Overall this just seems like a way to submit maintenance issues and could easily be replaced with a website..Version: 17.0.0
✓ Just logging on is annoyingNo voice option and the swipe does not work as it should! Horrible idea to only have an app versus multiple options such as web and app, not just app. Not everyone wants to attempt to submit a work order via a small screen on a cell phone and I should not have to download an app on my laptop.👎🏽 The website/portal was way easier to use. This app is just too basic and no history of previous work orders.😖🤨.Version: 13.3.0
✓ Nice but needs improvementIt’s convenient and so far no problems. But it would be great if it showed previous amounts added and taken. I’m sure they take out for the lights as well but if I pay over (the amount for rent) I would want to make sure the remaining money is going to the lights and when it was taken. It’s a better way to budget the money and when it’s coming out. It’s a lot of room for errors when you can’t see the history of money on the screen. Hopefully my review will change that… fingers crossed.Version: 17.0.0
✓ The worst app I have ever had to deal withThis app could be the product of only autism and incompetence. For only those who are mentally deficient can find this app helpful in any sense of the word. You try to make a payment it will not let you. You try and use the help symbol and you are transferred to someone with a lobotomy which in all fairness is on par for using this app. I can only hope the total ineptitude that came from the producers of this app are sterile and jobless now as to not to propagate any offspring into this world or further create any software to infect the population at large. While I have some reservations about the general populous I do not wish to inflict the brain cancer that is this app upon anyone..Version: 15.9.0
✓ Near useless appThis app is very frustrating. It rejected our card information over and over for an incorrect address even though the info was correct. Couldn’t pay with a card. Had to add a bank account which took days to be available. Then when it was it said we needed to verify the account with no direction on how to do that. Finally found where to verify and made the payment. Only needed the app to make this one payment as there was no option at the business to make a payment in person. We ended up spending several hours to make the payment so I cannot see what value it has..Version: 15.9.0
✓ App not very functionalThe app isn’t very friendly and doesn’t allow for many features. It doesn’t show past payments, it doesn’t allow you to select any maintenance category but routine (when clearly there are emergencies such as electrical short that would cause fire). They don’t seem to want you as a patron to really interact with them..Version: 14.6.0
✓ Separate Rent from UtilityApp is easy to use. But there are a couple of complaints that needs to be addressed. First is that the rent and utilities are together in one bill. they should be separate so I can pay one or the other and not have to calculate what I need to pay per month. Which brings me to my next point, for active military the rent amount should not even be in the “amount due”. It comes out automatically so why even bother having it there. So for active military it should just be the utilities being displayed..Version: 15.9.0
✓ Initial app useA tutorial might have been helpful or an email directing me HOW to verify your deposit would have been appreciated. I spent over a day trying to figure out how to verify my account to make my payment in a timely manner. Grateful I could authorize payment thru our bank account because insisting we pay through the app then charging $4.95 if I used my bank card is ridiculous! Initially not impressed..Version: 14.6.0
✓ Such a scamThis app and HMC is such a scam. They prey on military members. Offer them garbage houses at high prices, then make it so they can only pay rent online (for a fee). They make you sign a lease before you see the property. Most of the properties are unlivable (water damaged, holes in the roof, dirty air filters, corroded/rusty water heaters). New construction houses are nice, but take all your BAH. They tell you there is no availability for new construction but most of the houses are vacant or have lockboxes on them. They also rent to whoever, I live in a “military community” next to a house full of non-service college kids and a mortician and his wife. Hunt only looks out for themselves, they are not here to support the troops or their families..Version: 13.3.0
✓ Review of Hunt Housing AppIt’s very vague, it doesn’t show the amount of rent due. It only shows a random amount that I assume is the utilities that I saw I owed through the mail and from the site by my computer. It doesn’t show on the app. The app is very low grade, it isn’t helpful at all; it’s pointless. The website is a lot better by kilometers! There is no point for the app, as it doesn’t aid or help with giving us knowledge on what we owe or anything of that nature. 0.001 out of 5 stars not even a 1 out of 5 stars for this app..Version: 17.0.0
🙂 Hunt Resident App Positive Reviews
Hunt Resident App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hunt Resident App.
⛔ Hunt Resident App Problems
