- 94.2LEGITIMACY SCORE
- 94.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Decron Resident App Complaints & User Negative Comments 2024
Decron Resident app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using Decron Resident? Can you share your negative thoughts about decron resident?
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Decron Resident for Negative User Reviews
✓ Unclean exteriorI have lived here 2 months and my walkway to my apartment is horrible & has NEVER been cleaned! I have NEVER heard a blower or power washer . Animal feces line the walkway spiderwebs are on the walls. Leaves continue to pile up in the stairwell . Pigeons have nested on the roof and I even had to remove a dead bird from the walkway that sat for a week. Tamarron need to take more pride in their property !.Version: 16.8.0
✓ Payment accountsThe bank account I had saved was removed. Trying to charge extra fees to customers so they have to use their cards? TERRIBLE.Version: 14.6.0
✓ Glitches a lot…Also it doesn’t provide enough information at the app, to be honest it’s not that helpful…:(.Version: 14.6.0
✓ Payment breakdown with autopayIt bothers me that I cannot see my past payment history. When I signed up for auto pay, I don’t know what my auto pay is paying because you told me in the app that I on an average pay X amount of money, and then was charged $100 over that amount, but it won’t tell me what you paid that on that’s why there’s only three stars..Version: 16.8.0
✓ The Bridge at Walnut CreekI love the location of my apartment. I can walk into down town. I also love that everything in it was brand new. We have a beautiful pool and a beautiful B-B-Q area. The parking is terrible. Beyond terrible. I have one spot and there is absolutely zero parking for guests. That is the situation all along Creekside Drive. I have to warn people that they may have to park on Main Street if the come over. When I looked at my place I was told that the garbage dumpster area I over looked was being moved. I have been here for almost two years and instead of moving it, a new gate was installed. Actually making almost more aesthetically displeasing. I really like the office staff. But corporate Decron seems unwilling to work with their tenants..Version: 12.9.0
✓ Worst app I ever usedDoesn’t take payments from banks and forces us to pay additional fee for using cards.Version: 14.6.0
✓ Kinda PatheticNot sure why they make the maintenance section has “emergency” when they treat every situation the same..Version: 14.6.0
✓ Just to Stop Being AskedAm prompted to review this app every time I submit a maintenance request. Since I have to submit many, many maintenance requests, the prompts have become very tiresome..Version: 14.6.0
✓ TerribleI ask if my balance is accurate on the 27th told yes and then next day it’s almost 100 more. No notice of rent increases I stumbled upon it! No one tells you when maintenance is coming and takes weeks to happen when it does..Version: 14.6.0
✓ EhTo be expected level of functioning with more glitches than one would want. My leasing office people are subpar as well so it all fits👍.Version: 14.6.0
✓ Living at the reserve aka The Mickey Mouse houseI have lived at the reserve for 9 months and have had a horrible experience living here! They never call me back and when I have talked to management they seem like they have attitudes always . I have had mouse issues twice which have been horrible I had to go out and spend my money for mouse traps the first night I saw mouse because they won’t send emergency after hours for that type of issue!! And then they came to repair the holes were the mouse is coming in from there were four holes and they decided to repair two instead of all 4 holes when I asked them to repair all four the guy argued back that it was unnecessary to patch the other two holes cause that’s not were they are coming from. I had a stair that was falling off to get to my apartment a complete hazard I called and left message never got a call back regarding Issue I had to call back once again to get the issue fixed which was days later thank god I didn’t die . I had a issue with my carbon bondioxide alarm and they took “days” to give me and then just left my new one at front door instead of coming in and putting it on the dang wall. My parking spot is literallly the worst it’s right in front of the maintenance/gardening tool closet the workers constantly sit in my parking spot all the time and chill I have to wait for them to get out before parking rude!!! It’s just been a complete joke living here I def am questioning renewing my lease in January..Version: 13.3.0
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